# Glean Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Glean Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/253537/Glean/pricing

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# 

 Glean Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on February 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Glean

## What is Glean?

Glean is an enterprise search platform that uses AI and natural language processing to enable users to query across a company's apps and content. The software leverages deep learning and semantic understanding to provide personalized, relevant results, knowledge discovery, and access to subject matter experts. Glean continuously trains on an organization's unique language and context to improve search relevance without manual tuning. The platform connects with over 100 apps through pre-built integrations and enforces existing data permissions. Glean aims to increase productivity and engagement for engineering, sales, support, and other teams through its unified search, virtual assistant, and knowledge management capabilities.

## What is Glean used for?

[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Generative AI](https://www.capterra.com/generative-ai-software/)[Enterprise Search](https://www.capterra.com/enterprise-search-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Glean?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.glean.com/&name=Glean)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Glean

4.5 (2)

VS.

[4.5 (3,660)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

Contact vendor

Starting Price

$5.42

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.3 (3,631)

Value For Money

3.0 (1)

Value For Money

4.3 (2,232)

Customer Service

4.0 (1)

Customer Service

4.3 (2,121)

## Glean alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (290)](https://www.capterra.com/p/177031/Document360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

[4.4 (5,411)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/1167/SharePoint/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Full Text Search

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

Knowledge Base Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Content Generation

Generative AI can be employed to generate content in different forms, such as text, images, music, and videos

Knowledge Management

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Natural Language Processing

Process and analyze human language in text or audio form

Personalization and Recommendation

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Glean 6 features

Generative AI can be employed to generate content in different forms, such as text, images, music, and videos

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Process and analyze human language in text or audio form

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

3.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.0 (1)

3.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Software Support

Government Administration

### "Powerful AI assistance when too many apps is your main issue"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 23, 2026

This can save a lot of time and frustration of switching between several apps to find information, though with a significant up front time investment.

Pros

Glean can search company-wide data like Slack, Google Drive, Confluence, email, and more, in one interface.

Cons

Not very “plug-and-play”, requiring me to get permission and help from several teams to get data sources connected and indexed for my purposes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Chris P.

Marketing

Information Technology and Services

### "Expert help that speaks my language"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 11, 2024

Glean accelerated my on boarding and makes it easier to do my job. before I spent hours each week reading through wiki and waiting for responses from colleagues now I can independently access knowledge I need and focus on more strategic aspects of my role. I love that I can ask questions in natural language and expert help is always there on demand.

Pros

The natural language search capability change the way I access information across my organization instead of pinging technical experts constantly I can quickly find all the documents presentations and internal knowledge I need to do my job.

Cons

Sometimes results can be overwhelming when I'm looking for something specific. I wish the filtering capabilities were natural language as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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