--- title: "Tracey Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tracey Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more." source_url: "https://www.capterra.com/p/253546/Tracey/" page_type: "product" language: "en" --- # Tracey Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Tracey ## What is Tracey? We help e-commerce companies save on average €0,08 per shipped parcel while enhancing the delivery experience. By optimizing the full delivery process with automations and insights Tracey helps e-commerce companies improve the delivery experience while saving costs. We have empowered more than 600 e-commerce companies with an optimized delivery process, gaining revenue increases and saving costs. Interested how Tracey can work for you? Book a free demo and we show you the ins and outs. ## What is Tracey used for? [Logistics](https://www.capterra.com/logistics-software/)[Shipping](https://www.capterra.com/shipping-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €399 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tracey?[Manage this product listing](https://www.g2.com/products/tracey/claim_requests/new?auto=true) ## Tracey Overview Updated September 2026 AI summary Tracey supports businesses of all sizes with data analysis and shipment tracking tools aimed at enhancing delivery management and customer service. Its cloud-based platform offers dashboards, data visualization, predictive analytics, and customizable reporting. Integration with logistics and support platforms connects Tracey to shipping and help desk workflows, while real-time monitoring and alerts assist in proactive delivery oversight. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tracey 0.0 VS. [### DAT iQ](https://www.capterra.com/p/264785/DAT-iQ/) [4.5 (66)](https://www.capterra.com/p/264785/DAT-iQ/reviews/) Starting Price €399 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (66) Value For Money 0.0 (0) Value For Money 4.4 (60) Customer Service 0.0 (0) Customer Service 4.5 (57) ## Tracey alternatives Highest Rated [Transvirtual](https://www.capterra.com/p/219013/TransVirtual/) [4.8 (72)](https://www.capterra.com/p/219013/TransVirtual/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219013/TransVirtual/) [Detrack](https://www.capterra.com/p/188592/Detrack/) [4.7 (98)](https://www.capterra.com/p/188592/Detrack/reviews/) Starting price $26.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188592/Detrack/) [DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/) [4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134319/DispatchTrack/) [LogiNext Mile](https://www.capterra.com/p/155242/LogiNext-Mile/) [4.3 (75)](https://www.capterra.com/p/155242/LogiNext-Mile/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155242/LogiNext-Mile/) ## FAQs about Tracey Overview ### What company size and specific industries is Tracey built for? Tracey is designed for companies of any size that handle parcel shipping and want to improve the delivery experience. It fits businesses in logistics, e-commerce, retail, and any other sector that relies on parcel shipment processes, especially those looking to lower shipping costs per parcel. Features and Usability ### What are the key features of Tracey? Tracey offers shipment tracking, package tracking, order tracking, delivery tracking, and status tracking for courier services, eCommerce, and transportation management. It also includes real-time monitoring, alerts/notifications, forecasting, predictive analytics, customizable reports, dashboards, data connectors, data extraction, charting, and third-party integrations. Integrations ### Which third-party tools and platforms does Tracey integrate with? Tracey integrates with six third-party platforms: Freshdesk, Zendesk Suite, Trengo, Metapack, Picqer, and nShift. These integrations cover customer support and logistics workflows, connecting Tracey to help desk, shipping, and warehouse operations tools. Getting Started and Support ### What training and onboarding options does Tracey offer? Tracey provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference materials for self-paced review of features and steps. Getting Started and Support ### What customer support options does Tracey offer? Tracey provides email/help desk and phone support. With no reviewer feedback available, support quality, response speed, and helpfulness cannot be assessed from user reports. The listed channels indicate direct access to assistance, but no further user experience details are available. ## Features AI summary Based on 3,958 Delivery Management reviews Capterra reviewers highlight these as the features buyers value most when choosing data analysis software: - **Multiple Data Sources** (**47%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**47%**) - **Dashboard Creation** (**43%**) Tracey supports **Reporting/Analytics**, but it does not include **Multiple Data Sources** or **Dashboard Creation**. Instead, it offers other highly rated capabilities, including **Reporting & Statistics** (**42%**) and **Data Visualization** (**43%**). These features help teams review performance data, spot trends more clearly, and turn findings into useful insights for better business decisions. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Customizable Branding Add customized logos and colors to align with company branding Customizable Reports Alter the layout and content of reports Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Tracey 34 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Connectors: Connect to big data sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Visualization: Graphical representation of data - Delivery Estimate: A note of the expected delivery date and time - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - For Courier Services: Intended to be used by courier services - For eCommerce: Intended to be used by online stores - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Analytics: Predict future data based on historical data sets - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic €399.00 Usage Based,Per Month ## Integrations [ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Trengo](https://www.capterra.com/p/177967/Trengo/)[ Metapack](https://www.capterra.com/p/84070/MetaPack-Delivery-Manager/)[ nShift](https://www.capterra.com/p/174448/Consignor/)[ Picqer](https://www.capterra.com/p/219132/Picqer/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.