# Google Cloud Vision API Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Google Cloud Vision API the right Artificial Intelligence solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253633/Google-Cloud-Vision-API/reviews

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Google Cloud Vision API

4.7 (25)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Google Cloud Vision API

Ease of use

4.1

Customer Service

4.1

## Showing most helpful reviews

Showing 1-25 of 25 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jay A.  
Institute Director  
Higher Education  
Used the software for: I used a free trial

### "Google Cloud Vision paves the way for amazing future developments in cloud-platform IoT."

July 18, 2019

5.0

I was given a free trial demonstration of some of the ostensible development aspirations that might be achieved through user and administrator dedication to the offerings of Google Cloud Platform's Cloud Vision app service and programming interface.

Pros

I received a particularly surprising treat to demo this software at the scale and magnitude of professional engineering behind the code working through Google Cloud Platform delivery in that I experienced real-time, device-free, visual symbiosis of a technological platform of visual sensory augmentation that one would more commonly expect out of Virtual Reality Glasses or Augmented Reality devices. I saw my surrounding environment through significantly-increased intelligence and orthographic transformation of what was essentially a behind-the-scenes look in to what quantifies intelligent aesthetic design, as well as etiologies of visual intelligence. The prospects for this Google Cloud Platform software product are magnificent to the layperson, and to developers, alike, who aspire to create rich deliverables in user experience.

Cons

The platform is a Google Cloud Platform Project, and as such, it's a newly-burgeoning software platform for development. It's geared towards a technically-advanced user, to be sure.

Review Source

VR

Verified Reviewer  
Technical Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Ideal for team that is working on building a product around OCR"

June 9, 2019

4.0

I have worked with multiple OCR engines, including other professional OCR engines available and I would definitely recommend using cloud vision if you are just starting out.

Pros

1\. The accuracy is way higher as compared to other professional OCR engines available in the market for the use case that I am tackling. 2. Response time is decent (though it depends on the sizes of the images uploaded to the service) 3. Easy to configure and setup 4. The pricing scheme is also very good, its pay per use 5. Does not require any image pre processing for most of the OCR use cases, just upload an unprocessed image. Most of the heavy weight lifting for OCR process is done by the service 6. Provides an excellent benchmark if you are planning to build your own OCR engine.

Cons

1\. Documentation could be improved 2. The logging from the library could be improved to better understand failure scenarios 3. It would be good have an offline service too, always requires a connection to the internet. (Unlike its counter part mobile vision) 4. Once or twice I have observed that their backend update to the service added some extra OCR characters to the response, which broke the logic I had previously built on. So, there is a need to constantly check the response being returned from the service 5. Some advanced configurations that could be useful are missing or not documented. For example, there is no font training available with the service.

Reason for choosing Google Cloud Vision API

Using both.

Review Source

MF

Manoel F.  
Free Lancer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best From Segment"

February 27, 2020

3.0

Pros

Great interface and several functions. Simple and easy to use.

Cons

It could work offline and improve advanced settings.

Review Source

VR

Verified Reviewer  
Front Desk & Jr. Recruiter  
Financial Services  
Used the software for: 2+ years

### "Google cloud"

May 23, 2019

5.0

Overall its a good platform for storing files.

Pros

Stores small, medium as well as large files (Even which are difficult to send or store). Folders can be created as well organised easily. Eases storage issue. Makes it easy to access the data from anywhere. Secure platform.

Cons

Sometimes the formatting in excel sheets gets little messy.

Review Source

Allison B.  
Director of Marketing  
Facilities Services  
Used the software for: 1-2 years

### "NextGen!"

December 14, 2018

5.0

Pros

This tool makes OCR and photo recognition easy.

Cons

Implementation can be a little tricky and a way to "teach" this for your own use-case could be helpful

Review Source

JS

Jeannette S.  
International Customer Relations  
Printing  
Used the software for: 1-2 years

### "Gives lots of details about images using Artificial Intelligence"

March 24, 2019

4.0

We have been using Google Cloud Vision for a client who has given us thousands of user submitted images that are to be used in a personalised mail merge. To avoid any images that contain objectionable content, we avoided the cost and tedium of having to manually look through thousands of images, by using Google Cloud Vision API. It was able to classify images that were offensive, and remove them from the catalog. There was a cost involved, but it was less than employing somebody to do it, if we could have even found someone.

Pros

I like the feature that can read text in an image, even if it is obscure text like signage or unusual fonts. It picks up this text and outputs it in the data stream that comes from Google Cloud Vision.

Cons

It is very complicated to set up Google Cloud Vision, including API keys, permissions, and programming languages. We have been working with a developer who has made us a simple drag and drop tool that organises the images into folders, but it is still a complicated workflow.

Review Source

HS

Hammam S.  
graphic design  
Design  
Used the software for: 2+ years

### "My view of the site is fantastic"

February 28, 2019

4.0

I wish you more excellence and success

Pros

The design and the way people are interested in offering everything to them is easy for them

Cons

I think only prices But I wish you more success and success and this side I think does not affect your strong company

Review Source

VR

Verified Reviewer  
Ionic Mobile Application Developer  
Marketing and Advertising  
Used the software for: 2+ years

### "Computer vision solution from the future"

March 5, 2019

5.0

Pros

Quick and easy to integrate with any language. High Accuracy

Cons

It is more expensive compared to Amazon Recognition which provides the same service.

Review Source

VR

Verified Reviewer  
manager  
Computer & Network Security  
Used the software for: 6-12 months

### "Easy to Implement APIs for Computer Vision and Deep Learning "

February 19, 2019

5.0

As of now, it is one of the easiest and most versatile APIs or platform for implementing deep learning into my own code. Although setup was somewhat difficult, the experience afterwards was simple and efficient. Also, since there is a large user base, there are many resources for troubleshooting or debugging code.

Pros

The ease of use and extensive documentation. Some other apis for computer vision are often difficult to use because of lack of documentation, however I found that that is not the case with Google Cloud Vision. There are also numerous different options such as OCR(optical character recognition) to identify text or object identification to tell the user what items are in a photo.

Cons

Setting up the platform on terminal for example has many steps and is sometimes convoluted. The documentation is there, but it is somewhat confusing.

Review Source

VR

Verified Reviewer  
Student  
Computer Software  
Used the software for: Less than 6 months

### "Make your images speak"

August 31, 2019

5.0

It has been a pleasure to work with Cloud Vision and see the power of the algorithms being used in the backend

Pros

The API is very easy to use and helps to do in depth analysis of images. There are even great tutorials out there, that teach you, how to use the Google's state of the art algorithms on your data sets, in order to get the bests of the results. Not only this, it can also help you with human annotations if you need it.

Cons

The price could be a little bit costly if looking from a student's perspective. For industrial use, it is very cost efficient.

Review Source

vM

vermilia M.  
material handler  
Business Supplies and Equipment  
Used the software for: 2+ years

### "vee16"

June 22, 2019

5.0

needs let the customer when in use that it rebooting

Pros

the software helps save the work and progress when doing the work or schooling

Cons

the system some time doesn't show when it needs to reboot

Review Source

SP

Sachin P.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Best Accuracy"

August 2, 2019

5.0

Initially, I struggled with implementation/usage of services but later it was very intuitive after I got a bit familiar with Google Cloud Platform

Pros

The range of features it provides - The ability to create custom models for user-defined labels. And the best part about it is the data labelling service(for both image classification & detecting objects in it ). It also enables the user to deploy ML/DL models. Best OCR cloud service I have used so far (it handles major languages). Other than this I also liked Face detection which identifies the tiniest face from the group people in the image. And allowing to access these services in the free tier (limited access)

Cons

I have faced problems in setting up this custom/user-defined model; the lack of sample documentation for same. I fee the price for OCR is a bit higher.

Review Source

PV

Pooja V.  
Android developer  
Computer Software  
Used the software for: 6-12 months

### "Golbally network using access and more security provide."

March 25, 2019

4.0

Pros

Gcp is very beneficial for any person because they can provide store and get data from cloud. Best security provider. They can provide free storge and database. It's also provide big data to use very esily. Virtual network provide any we're you can use it.

Cons

If your internet connection is not best it's poor use gcp very hard other wise best in cloud platform.

Review Source

JF

Joan F.  
Motion Graphics Specialist  
Publishing  
Used the software for: 1-2 years

### "Useful for automating detection of adult images"

March 16, 2019

5.0

We have been using Google Cloud Vision for some time. We automatically feed images that are submitted by users to the Google Cloud Vision API, and it analzyes the images. It tells us if the images are likely to be adult images that need to be censored. It works well, and is fast. It is quite expensive though, so we have to weigh up wether it is worth the extra cost to use it.

Pros

It is capable of detecting if an image is likely to be adult in nature, for example racy or pornographic.

Cons

It is very expensive to use, and it requires sending images to Google, when we would prefer for them to be kept on our own servers.

Review Source

VR

Verified Reviewer  
Consultant Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Cloud Vision Review"

December 14, 2019

5.0

Every time Google Cloud Platform release a new Machine Learning service I'm interested to get involved. This one is no different - providing simple solutions to complicated problems.

Pros

Cloud Vision produces incredibly accurate results for photo recognition, with comprehensive metrics and low overhead - this has been a great addition to the currently thin Computer Vision application space.

Cons

Cloud Vision isn't particularly customisable. It cannot currently handle novel problems which limits it to simple image recognition.

Review Source

HS

Holli S.  
Rdh  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Cloud vision"

March 6, 2019

5.0

Really great

Pros

I like that it allows me with ease to integrate vision detection features with in aps

Cons

I dont dislike anything about this one!

Review Source

Rotich R.  
Accountant  
Higher Education  
Used the software for: Less than 6 months

### "Cloud vision in Photo Editing"

April 18, 2019

5.0

Pros

I use cloud vision in editing personal images. It has great features that allows me to edit different pictures in different designs and shapes. The product also offers a storage for different files in cloud.

Cons

The customer care personnel are slow in respoding to my questions.

Review Source

MB

Mike B.  
Self  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Cloud review"

April 3, 2020

5.0

Very easy and user friendly great for people in my field

Pros

Very easy and user friendly great for people in my field

Cons

Online issues not many other problems I can think of

Review Source

MJ

Mario J.  
Profesor  
Higher Education  
Used the software for: 6-12 months

### "Cloud Vision for researching"

March 15, 2019

5.0

Pros

It is very easy to user and it has API for most popular languages, like python.

Cons

Some times it does not have some features as Transfer Learning.

Review Source

jF

jfigueroa F.  
logistics coordinator  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Cloud Vision"

December 5, 2018

5.0

Pros

It's amazaing the way you can edit the pics.

Cons

There is not too much edit features. Dropping a few and a new update will be great.

Review Source

SF

Stacia F.  
operations supervisor  
Banking  
Used the software for: I used a free trial

### "Cloud"

July 26, 2019

5.0

Pros

I like that you can drop photos directly form your drive and you can make models.

Cons

Being a new user and only using the trial some of the functions were difficult to use.

Review Source

SA

Sheila A.  
Manager  
E-Learning  
Used the software for: Less than 6 months

### "Google Cloud Vision"

April 24, 2019

4.0

Pros

Cloud vision is nice to use for images in our projects.

Cons

Sometimes it does not detect images and is not helpful.

Review Source

MC

Mohammed C.  
senior analyst  
Consumer Goods  
Used the software for: Less than 6 months

### "great development platform"

December 5, 2018

4.0

we wanted to integrate vision detection features for our app

Pros

easy to use API for development of vision detection features within apps. We found this software as an excellent tool to deliver our required goals to create our app

Cons

it took time to get used to its full set of features.

Review Source

SN

Suma N.  
Software engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Awesome "

January 23, 2019

5.0

I had a very good experience using this software

Pros

User friendly and cool to use and very fast response time

Cons

All features are cool,user friendly,fast

Review Source

VR

Verified Reviewer  
Banker  
Banking  
Used the software for: Less than 6 months

### "Great at detecting "

December 8, 2018

5.0

Pros

Great at detecting unwanted explicit content Great at imagine labeling Face and landmark detection works great

Cons

Hard to use Had to call to help and set up and starting out Could use a manual

Review Source

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