# Flip CX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Flip CX Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/253646/RedRoute

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# 

 Flip CX Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Flip CX

## What is Flip CX?

Flip's automated customer service voice assistant handles simple, repetitive requests from inbound CS calls. Its automated voice bot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving live agents more time to handle the more complex issues. It can also work after hours creating detailed support tickets for staff. See a demo, then try it for free on any percentage of your inbound calls and see the results for yourself.

## What is Flip CX used for?

[Contact Center](https://www.capterra.com/contact-center-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Contact Center Quality Assurance](https://www.capterra.com/contact-center-quality-assurance-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.15

Usage Based, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Flip CX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://flipcx.com/&name=Flip CX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Flip CX

0.0

VS.

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

$0.15

Usage Based, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (1,733)

Value For Money

0.0 (0)

Value For Money

4.6 (1,487)

Customer Service

0.0 (0)

Customer Service

4.7 (1,506)

## Flip CX alternatives

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

[4.5 (2,211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Starting price

$20.00

Per User, Per Month

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

Highest Rated

[5.0 (3)](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/#reviews)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/253646/RedRoute/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Call Transcription

Voice conversion to text

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Flip CX 16 features

Software program that continuously adjusts its behavior based on observed data

Voice conversion to text

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Helps understand a user's intentions/actions

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Basic

$0.15

Usage Based,Per Month

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Five9](https://www.capterra.com/p/132405/Five9/)[

Aircall](https://www.capterra.com/p/184709/Aircall/)[

Gorgias](https://www.capterra.com/p/155357/Gorgias/)[

Kustomer](https://www.capterra.com/p/158128/Kustomer/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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