--- title: "Engage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Engage Software - reviews, pricing plans, popular comparisons to other Sales Engagement Platform products and more." source_url: "https://www.capterra.com/p/253714/Engage/" page_type: "product" language: "en" --- # Engage Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Engage ## What is Engage? You can’t go to market without a solid outbound email and call strategy and the analytics to show what’s working and what’s not. That’s why we built ZoomInfo Engage - we take the guesswork out of prospecting and account management by enabling teams to accelerate their outbound motions and allowing leaders to quickly identify trends. ## What is Engage used for? [Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Engage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoominfo.com/&name=Engage) ## Engage Overview Updated August 2026 AI summary Engage is a cloud-based sales engagement platform for small businesses, midsize, and enterprise organizations, offering campaign and communication management, prospecting tools, sales pipeline oversight, and workflow automation. With features like reporting and analytics, plus an optional auto-dialer, Engage helps sales teams organize outreach, manage campaigns, and track sales activities without built-in lead generation functionality. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Engage 4.0 (2) VS. [### Lusha](https://www.capterra.com/p/198383/Lusha/) [4.0 (398)](https://www.capterra.com/p/198383/Lusha/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (398) Value For Money 4.0 (2) Value For Money 3.7 (312) Customer Service 4.0 (2) Customer Service 3.9 (287) ## Engage alternatives [Freshsales](https://www.capterra.com/p/155563/Freshsales/) [4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155563/Freshsales/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,058)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) Highest Rated [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/) [4.6 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/27609/VanillaSoft/) [Outreach](https://www.capterra.com/p/159318/Outreach/) [4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159318/Outreach/) ## Features AI summary Based on 599 Sales Engagement Platform reviews Capterra data shows that buyers of sales engagement platforms rank the following features as their top priorities: - **Lead Generation** (**60%** of reviewers rated this feature as critical) - **Communication Management** (**46%**) - **Campaign Management** (**48%**) Engage includes **Communication Management** and **Campaign Management**, giving sales teams the tools to manage outreach across channels and organize campaigns more effectively. However, it does not offer **Lead Generation**. Instead, it provides other highly rated capabilities, including **Prospecting Tools** (**50%**), **Workflow Management** (**42%**), and **Reporting/Analytics** (**37%**), helping businesses find potential buyers, keep sales tasks moving consistently, and track results over time. Communication Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Campaign Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Reporting/Analytics 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications For Sales Teams/Organizations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Caters to sales teams Lead Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Auto-Dialer: System that automatically dials calls - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Deal Management: Defines specific deal parameters to negotiate and secure deals - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Sales Teams/Organizations: Caters to sales teams - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Pipeline Management: Pipeline view and tracking lead status - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (2) ### Starting price Free trial not available Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TH Trevor H. Logistics Sales Representative Logistics and Supply Chain ### "Easy way to build a contact list but not fully functional as a stand alone CRM." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 July 20, 2023 It was fine as an introductory model for sourcing and communicating with contacts, but as far as a fully functioning CRM this tech falls short. I am sure you can spend a lot more money for more functionality but we felt going in another direction was the best move. Pros Easy way to build a contact list, contacts are easy to get exported in to engage and search funtions are good for locating contacts that you need to connect with. Cons Easy way to build a contact list but not fully functional as a stand alone CRM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Sales Development Rep Information Technology and Services ### "One of the best Sales Enablement Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2022 My overall experience with Engage has been great. It is a great platform with great functionalities and capabilities. Pros I love that you can create Salesflows and contact prospects with multiple touches. I also love that if you use Engage with SalesOS, you will have access to the technologies your prospects are using, and the Intent Signals will help you know what your prospects are searching for or in the market for. I also love that you can track all calls and emails sent to prospects. Cons The only thing I dislike so far is the interface. It can be a little hard to work through the sales flows at first. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.