# ESET PROTECT MDR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ESET PROTECT MDR Software - reviews, pricing plans, popular comparisons to other Endpoint Protection products and more. Source: https://www.capterra.com/p/253735/ESET-Protect --- # ESET PROTECT MDR Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ESET PROTECT MDR ## What is ESET PROTECT MDR? ESET’s MDR service builds on the strength of ESET’s award-winning endpoint protection by delivering a multilayered security that combines advanced prevention with expert-driven response. With technologies like Ransomware Shield, Advanced Memory Scanner, and Network Attack Protection already defending endpoints, MDR adds 24/7/365 monitoring, threat hunting, and incident response to elevate your security posture. With full XDR capabilities powered by ESET Inspect, MDR gives security teams deep visibility into endpoint activity, enabling rapid detection and remediation of threats. ## What is ESET PROTECT MDR used for? [Computer Security](https://www.capterra.com/computer-security-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ESET PROTECT MDR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eset.com&name=ESET PROTECT MDR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ESET PROTECT MDR 4.8 (16) VS. [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price Contact vendor Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (16) Ease Of Use 4.5 (55) Value For Money 4.6 (16) Value For Money 4.4 (51) Customer Service 4.5 (15) Customer Service 4.5 (52) ## ESET PROTECT MDR alternatives Highest Rated [5.0 (1)](https://www.capterra.com/p/212808/CloudJacketX/#reviews) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [4.7 (55)](https://www.capterra.com/p/147662/CrowdStrike-Falcon/reviews/) Starting price $8.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,169)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Anti Virus 4.8 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Prevents, detects and removes malware Reporting/Analytics 4.8 (11) 45.45% of 11 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Vulnerability Scanning 5.0 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Discover patch statuses and vulnerabilities Access Controls/Permissions 4.8 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Anti Spam 4.7 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Audit Trail 5.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. ESET PROTECT MDR 107 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Lists of domains/addresses that are allowed / rejected Automatically identify and flag unusual behaviors and malicious software Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Set a time to deploy patches automatically Setup recurring or automatic scans Track and analyze user behavior within a system or network Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Organize and group data or items based on various criteria Track and manage adherence to policies for any service, product, process, or supplier Identify component attributes like servers, hardware, software, and manage relationships across all services Conduct tracking and assessment of application and device behavior without breaks or interruptions Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Graphical representation of data Maintenance and upkeep of physical and/or virtual devices Receive and/or send email notifications for urgent updates, requests, or other information Route emails to multiple servers Convert data into a code for security Track status, assign actions, and control access to systems for devices within the organization Protect users working remotely and provide secure environments for personal devices to access company programs Investigate security threats and validate malicious activity A chronological record of actions or occurrences within a network, software, or process Find & retrieve relevant data or documents Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Use AI to generate content in the form of text, images, videos, etc. A request to the original server for a message to be resent Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Identify and alert about security breaches by third parties System that monitors network traffic to prevent malicious activity. Track and manage inventory levels to maintain proper supply Schedule predetermined or ad hoc maintenance services and labor requests Observe and track the demand, usage, progress or quality of a system, product, or user Set up and configure network resources to make them accessible for authorized users, devices and servers Scanning networks to identify security threats Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources The ability to manage all patches within a network Install software updates and bug fixes remotely Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Monitoring and measurement of relevant metrics to assess the performance of IT resources Identify phishing emails Create, manage, and track policies and procedures within an organization Arrange tasks based on the level of priority or urgency Estimate or forecast of a future scenario based on the study of present trends Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Identify and orchestrate execution of actions needed to restore systems to optimal conditions Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Set & manage permission levels based on user roles and restrict access to only authorized individuals Identify and analyse the reasons behind accidents Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Systematic evaluation of the security of a company's overall security system and situation Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Analysis and detection of spam-related traffic Filters used to determine different types of malware threats Detect spam, BOT, or invalid email addresses Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Protect against code driven website security attack techniques Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. Detect (and block) vulnerabilities and threats in your applications based on vulnerability information Safeguards to protect network vulnerabilities Discover patch statuses and vulnerabilities Classify levels of threat and organize actions based on priorities Collect and analyze traffic data about website visitors Identify and respond to security threats to web applications Control system access and/or deliverability for applications and email addresses Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.6 (16) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (16) 4.6 Based on 16 reviews ## Support, customer service and training options Customer Service 4.5 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (15) 4.5 Based on 15 reviews ## User reviews Overall rating 4.8 Based on 16 reviews Filter by rating 5(13) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FC Finan C. Sales Manager Real Estate ### "A Greta Computer Security Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 3, 2024 Pros I have used the product and comes with great computer security features It is a great antivirus and anti spam solution Cons No issues with this product. It meets our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2024 Thank you for choosing ESET as your cybersecurity provider, and for taking the time to share your thoughts on our products. Your feedback is valuable to us, and we appreciate the time you have taken to provide it. DC Do C. Incident Manager Information Technology and Services ### "Best MDR Solution- Eset Protect" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 30, 2023 Pros Eset is one of the best solution for endpoint detection and response solution. It provides automatically tracks and patch vulnerablility, gives advanced threat protection.Report funtionality is good provides detailed piture of your organizations security positionand allow to customized reports as well as per your need of your company prefrences. Cons Sometime it can be slowdown the system performances . Should provide more features forlinux platform like windows. One more thing It is need someone who has expertise in the secuirty area as need as needed techinocal assistance in deployment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2024 Thank you for choosing ESET endpoint protection, and for taking the time to write a review. We're glad you've had a positive experience with our product and its management console. Your feedback has been passed along to our team, and we appreciate your input. Thank you for choosing ESET! TZ Tomas Z. service engineer Hospital & Health Care ### "ESET as main company protection software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 2, 2023 As an employee user I use this program every day and for nearly 3 years and I had not any problem with it. It helps me a lot keep my computer unaffected. Pros ESET Protect is very capable software which can protect your computers from external influences. It's very good in monitoring and keep safe your website browsing, e-mail checking and files scanning. Cons Only slightly high price of the product. On market place are some cheaper softwares but the quality is responding to price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 10, 2023 Thank you for choosing ESET, and for taking the time to write a review. We are glad to hear that you are happy with our products and that they are working well for you without causing any issues. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing ESET! AU Anonymous User CEO Marketing and Advertising ### "La seguridad a buen precio y con un soporte excelente" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2023 Por ahora, la experiencia ha sido excelente, considerando el resultado, el precio y la respuesta de soporte, por lo que consideramos que ha sido una decisión acertada. Pros Además de cumplir su función de forma correcta, que es lo principal cuando hablamos de seguridad, destacaría la eficiencia del equipo de soporte, tanto por claridad como por rapidez. Estamos muy satisfechos con el servicio. El precio es muy competitivo. Cons Lo cierto es que por el momento no podría reseñar ningún "contra" Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2023 Thank you for choosing ESET and for your positive review! We're glad to have you as a customer and that our products are meeting your needs. RH Rafael H. Analista TI Information Technology and Services ### "Um dos melhores antivírus do mercado sem dúvidas, alguns recursos ausentes mas nada que vai impacta." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 21, 2023 Um dos melhores antivírus do mercado, leve e fácil de ser usar, único problema é alguns "spams" que ele envia, mas fora disto é tudo muito bom, utilizo nos computadores da minha empresa e nunca tive nenhum tipo de reclamação ou problema relacionado ao antivírus da Eset. Pros Além de ser um antivírus relativamente leve, cumpre com o que promete, é bem simples de se mexer além de ter um bom layout intuitivo. Cons Sinto falta de uma conexão vpn segura, além de que ele fica notificando a todo momento mesmo sem nenhuma Atividade suspeita, no de mais nada a reclamar do Eset Alternatives considered [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Reasons for choosing ESET PROTECT MDR Por que ele é bem mais "leve" para as maquinas da minha empresa, ele não consome muita memoria ram e nem processador do computador, uso ele em maquinas com celeron e até pentium, e sim eles aguentam tranquilamente. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 23, 2023 Thank you for choosing ESET as your cybersecurity provider, and for taking the time to write such a positive review. We appreciate your time and look forward to continuing to serve you in the future. AU Anonymous User Ingeniero Construction ### "Excelente programa de seguridad informática " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 26, 2023 Lo implementamos como incremento de la seguridad. Pros Permite analizar todos los documentos que subimos al servidor, sencillo de utilizar. Cons De momento nada a reseñar, quizás me ha costado encontrar algunas funcionalidades. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2023 Thank you for choosing ESET and for your positive review! We're glad to have you as a customer and that our products are meeting your needs. MZ Maurizio Z. Tecnico informatico Information Technology and Services ### "Eset Protect " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 15, 2023 Molto positiva installata da molti clienti. Pros La velocità nel installare e la facilità d creare tenat comodi per ogni cliente. Cons Forse la scomodità nel rimuovere il prodotto velocemente . Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Reasons for choosing ESET PROTECT MDR Per qualità prezzo è per la facilità nel poter operare. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 18, 2023 Thank you for your kind words, ESET is proud to serve as your security solution. ED Elsy D. Marketing Marketing and Advertising ### "Seguridad a tus manos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2022 Buena solucion para un mejor rendimiento en el mercado. Pros Las funciones y las diferentes opciones de configuración Cons Le falta agregar mas herramientas y mas opciones de acceso. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2022 Thank you for taking the time to write such a positive review, we're very happy you appreciate that ESET doesn't slow down your computer as that is something we are quite proud of. Thank you for choosing ESET as your cybersecurity provider. Krystian G. Cybersecurity Specialist Computer & Network Security ### "The best antivirus with the best console for businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2022 Pros \+ Fast virus detection+ A simple console, even for XDR+ Sandbox in the cloud+ Other products can be deployed from the console Cons \- hard to uninstall- sometimes there are problems with connecting the endpoint Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2022 Thank you for choosing ESET and for your positive review! We're glad to have you as a customer and that our products are meeting your needs. FP Franck P. Responsable infrastructure Information Technology and Services ### "Usage de Eset pour Exchange on premise et Sharepoint" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 21, 2022 Pros Simplicité d'installation. Fonctionnalités inexistantes chez d'autres concurrents. Mise à jour régulière des antivirus. Cons Après un an d'utilisation rien à signaler. Switched from [Sophos Email](https://www.capterra.com/p/195070/Sophos-Email/) Les fonctionnalités attendues n'étaient pas la. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Thank you for choosing ESET as your trusted security provider, and for taking the time to write such a glowing review. We're glad to hear that you've been using our products for years and we really appreciate you being such a long-time and loyal customer. We look forward to many more years of serving you. [View all Reviews](https://www.capterra.com/p/253735/ESET-Protect/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)