# ESET PROTECT MDR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ESET PROTECT MDR Software - reviews, pricing plans, popular comparisons to other Endpoint Protection products and more.

Source: https://www.capterra.com/p/253735/ESET-Protect/alternatives

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# 

 ESET PROTECT MDR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ESET PROTECT MDR

## What is ESET PROTECT MDR?

ESET’s MDR service builds on the strength of ESET’s award-winning endpoint protection by delivering a multilayered security that combines advanced prevention with expert-driven response. With technologies like Ransomware Shield, Advanced Memory Scanner, and Network Attack Protection already defending endpoints, MDR adds 24/7/365 monitoring, threat hunting, and incident response to elevate your security posture. With full XDR capabilities powered by ESET Inspect, MDR gives security teams deep visibility into endpoint activity, enabling rapid detection and remediation of threats.

## What is ESET PROTECT MDR used for?

[Computer Security](https://www.capterra.com/computer-security-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ESET PROTECT MDR

4.8 (16)

VS.

[4.7 (26)](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (16)

Ease Of Use

4.5 (55)

Value For Money

4.6 (16)

Value For Money

4.2 (51)

Customer Service

4.5 (15)

Customer Service

4.5 (52)

## ESET PROTECT MDR alternatives

[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (276)](https://www.capterra.com/p/146034/WebTitan/reviews/)

Starting price

$0.40

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/212808/CloudJacketX/#reviews)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Anti Virus

4.8 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Prevents, detects and removes malware

Reporting/Analytics

4.8 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Vulnerability Scanning

5.0 (10)

30.00% of 10 reviewers that rated this feature as important or highly important

Discover patch statuses and vulnerabilities

Access Controls/Permissions

4.8 (9)

33.33% of 9 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Anti Spam

4.7 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

Audit Trail

5.0 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

ESET PROTECT MDR 107 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and report on everything that happens within the system or network

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Lists of domains/addresses that are allowed / rejected

Automatically identify and flag unusual behaviors and malicious software

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

Prevents, detects and removes malware

Application programming interface that allows for integration with other systems/databases

Identify and respond to security threats to developed applications

Manage the process of evaluating documents or requests submitted for approval

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Set a time to deploy patches automatically

Setup recurring or automatic scans

Track and analyze user behavior within a system or network

Track visitors'/audience's responses across web pages and other optimized content

Track and analyse user behavior within a system or network

Organize and group data or items based on various criteria

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Conduct tracking and assessment of application and device behavior without breaks or interruptions

Alter the layout and content of reports

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Protect sensitive data for digital privacy

Graphical representation of data

Maintenance and upkeep of physical and/or virtual devices

Receive and/or send email notifications for urgent updates, requests, or other information

Route emails to multiple servers

Convert data into a code for security

Track status, assign actions, and control access to systems for devices within the organization

Protect users working remotely and provide secure environments for personal devices to access company programs

Investigate security threats and validate malicious activity

A chronological record of actions or occurrences within a network, software, or process

Find & retrieve relevant data or documents

Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats

Use AI to generate content in the form of text, images, videos, etc.

A request to the original server for a message to be resent

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Identify and alert about security breaches by third parties

System that monitors network traffic to prevent malicious activity.

Track and manage inventory levels to maintain proper supply

Schedule predetermined or ad hoc maintenance services and labor requests

Observe and track the demand, usage, progress or quality of a system, product, or user

Set up and configure network resources to make them accessible for authorized users, devices and servers

Scanning networks to identify security threats

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

The ability to manage all patches within a network

Install software updates and bug fixes remotely

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Identify phishing emails

Create, manage, and track policies and procedures within an organization

Arrange tasks based on the level of priority or urgency

Estimate or forecast of a future scenario based on the study of present trends

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Deploy updates or install new software remotely

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and analyse the reasons behind accidents

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Analysis and detection of spam-related traffic

Filters used to determine different types of malware threats

Detect spam, BOT, or invalid email addresses

Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion

Protect against code driven website security attack techniques

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

The process of identifying, quantifying, and prioritizing the vulnerabilities in a system.

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Safeguards to protect network vulnerabilities

Discover patch statuses and vulnerabilities

Classify levels of threat and organize actions based on priorities

Collect and analyze traffic data about website visitors

Identify and respond to security threats to web applications

Control system access and/or deliverability for applications and email addresses

Features

4.6 (16)

4.6

Based on 16 reviews

## Pricing

Value for money

4.6 (16)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (16)

4.6

Based on 16 reviews

## Support, customer service and training options

Customer Service

4.5 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (15)

4.5

Based on 15 reviews

## User reviews

Overall rating

4.8

Based on 16 reviews

Filter by rating

5(13)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FC

Finan C.

Sales Manager

Real Estate

### "A Greta Computer Security Solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 3, 2024

Pros

I have used the product and comes with great computer security features It is a great antivirus and anti spam solution

Cons

No issues with this product. It meets our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2024

Thank you for choosing ESET as your cybersecurity provider, and for taking the time to share your thoughts on our products. Your feedback is valuable to us, and we appreciate the time you have taken to provide it.

DC

Do C.

Incident Manager

Information Technology and Services

### "Best MDR Solution- Eset Protect"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 30, 2023

Pros

Eset is one of the best solution for endpoint detection and response solution. It provides automatically tracks and patch vulnerablility, gives advanced threat protection.Report funtionality is good provides detailed piture of your organizations security positionand allow to customized reports as well as per your need of your company prefrences.

Cons

Sometime it can be slowdown the system performances . Should provide more features forlinux platform like windows. One more thing It is need someone who has expertise in the secuirty area as need as needed techinocal assistance in deployment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2024

Thank you for choosing ESET endpoint protection, and for taking the time to write a review. We're glad you've had a positive experience with our product and its management console. Your feedback has been passed along to our team, and we appreciate your input. Thank you for choosing ESET!

TZ

Tomas Z.

service engineer

Hospital & Health Care

### "ESET as main company protection software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 2, 2023

As an employee user I use this program every day and for nearly 3 years and I had not any problem with it. It helps me a lot keep my computer unaffected.

Pros

ESET Protect is very capable software which can protect your computers from external influences. It's very good in monitoring and keep safe your website browsing, e-mail checking and files scanning.

Cons

Only slightly high price of the product. On market place are some cheaper softwares but the quality is responding to price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2023

Thank you for choosing ESET, and for taking the time to write a review. We are glad to hear that you are happy with our products and that they are working well for you without causing any issues. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing ESET!

AU

Anonymous User

CEO

Marketing and Advertising

### "La seguridad a buen precio y con un soporte excelente"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2023

Por ahora, la experiencia ha sido excelente, considerando el resultado, el precio y la respuesta de soporte, por lo que consideramos que ha sido una decisión acertada.

Pros

Además de cumplir su función de forma correcta, que es lo principal cuando hablamos de seguridad, destacaría la eficiencia del equipo de soporte, tanto por claridad como por rapidez. Estamos muy satisfechos con el servicio. El precio es muy competitivo.

Cons

Lo cierto es que por el momento no podría reseñar ningún "contra"

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2023

Thank you for choosing ESET and for your positive review! We're glad to have you as a customer and that our products are meeting your needs.

RH

Rafael H.

Analista TI

Information Technology and Services

### "Um dos melhores antivírus do mercado sem dúvidas, alguns recursos ausentes mas nada que vai impacta."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 21, 2023

Um dos melhores antivírus do mercado, leve e fácil de ser usar, único problema é alguns "spams" que ele envia, mas fora disto é tudo muito bom, utilizo nos computadores da minha empresa e nunca tive nenhum tipo de reclamação ou problema relacionado ao antivírus da Eset.

Pros

Além de ser um antivírus relativamente leve, cumpre com o que promete, é bem simples de se mexer além de ter um bom layout intuitivo.

Cons

Sinto falta de uma conexão vpn segura, além de que ele fica notificando a todo momento mesmo sem nenhuma Atividade suspeita, no de mais nada a reclamar do Eset

Alternatives considered

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

Reasons for choosing ESET PROTECT MDR

Por que ele é bem mais "leve" para as maquinas da minha empresa, ele não consome muita memoria ram e nem processador do computador, uso ele em maquinas com celeron e até pentium, e sim eles aguentam tranquilamente.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2023

Thank you for choosing ESET as your cybersecurity provider, and for taking the time to write such a positive review. We appreciate your time and look forward to continuing to serve you in the future.

AU

Anonymous User

Ingeniero

Construction

### "Excelente programa de seguridad informática "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 26, 2023

Lo implementamos como incremento de la seguridad.

Pros

Permite analizar todos los documentos que subimos al servidor, sencillo de utilizar.

Cons

De momento nada a reseñar, quizás me ha costado encontrar algunas funcionalidades.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 7, 2023

Thank you for choosing ESET and for your positive review! We're glad to have you as a customer and that our products are meeting your needs.

MZ

Maurizio Z.

Tecnico informatico

Information Technology and Services

### "Eset Protect "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 15, 2023

Molto positiva installata da molti clienti.

Pros

La velocità nel installare e la facilità d creare tenat comodi per ogni cliente.

Cons

Forse la scomodità nel rimuovere il prodotto velocemente .

Switched from

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reasons for choosing ESET PROTECT MDR

Per qualità prezzo è per la facilità nel poter operare.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 18, 2023

Thank you for your kind words, ESET is proud to serve as your security solution.

ED

Elsy D.

Marketing

Marketing and Advertising

### "Seguridad a tus manos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2022

Buena solucion para un mejor rendimiento en el mercado.

Pros

Las funciones y las diferentes opciones de configuración

Cons

Le falta agregar mas herramientas y mas opciones de acceso.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2022

Thank you for taking the time to write such a positive review, we're very happy you appreciate that ESET doesn't slow down your computer as that is something we are quite proud of. Thank you for choosing ESET as your cybersecurity provider.

Krystian G.

Cybersecurity Specialist

Computer & Network Security

### "The best antivirus with the best console for businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2022

Pros

\+ Fast virus detection+ A simple console, even for XDR+ Sandbox in the cloud+ Other products can be deployed from the console

Cons

\- hard to uninstall- sometimes there are problems with connecting the endpoint

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2022

Thank you for choosing ESET and for your positive review! We're glad to have you as a customer and that our products are meeting your needs.

FP

Franck P.

Responsable infrastructure

Information Technology and Services

### "Usage de Eset pour Exchange on premise et Sharepoint"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 21, 2022

Pros

Simplicité d'installation. Fonctionnalités inexistantes chez d'autres concurrents. Mise à jour régulière des antivirus.

Cons

Après un an d'utilisation rien à signaler.

Switched from

[Sophos Email](https://www.capterra.com/p/195070/Sophos-Email/)

Les fonctionnalités attendues n'étaient pas la.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 28, 2022

Thank you for choosing ESET as your trusted security provider, and for taking the time to write such a glowing review. We're glad to hear that you've been using our products for years and we really appreciate you being such a long-time and loyal customer. We look forward to many more years of serving you.

[View all Reviews](https://www.capterra.com/p/253735/ESET-Protect/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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