--- title: "MRI OnLocation Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is MRI OnLocation the right Visitor Management solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/253773/MRI-OnLocation/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- MRI OnLocation 4.7 (66) [View alternatives](https://www.capterra.com/p/253773/MRI-OnLocation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of MRI OnLocation Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews GB Gabriela B AdministratorAccounting, 51 - 200 employeesUsed the software for: 6-12 months. “Its comprehensive features and real-time data have improved efficiency and organization, making day-to-day operations much smoother.“ February 19, 2025 NR Neeraj R Assistant managerWholesale, 11 - 50 employeesUsed the software for: 6-12 months. “I cannot even think about the drawbacks but it’s hard since there’s a rain of pros.“ July 11, 2025 MD Michelle D Online MarketingComputer Networking, 51 - 200 employeesUsed the software for: Less than 6 months. “MRI on location is definitely fast and effective to meet the needs of the consumer in an instant Mannerism; Instead Of Lag or Delay In Processing.“ March 28, 2025 ## Showing most helpful reviews Showing 1-25 of 66 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer CEO Used the software for: Less than 1 year ### "Signing In Simplfied" March 15, 2019 5.0 A fabulous tool for tracking and recording, WhosOnLocation is simple to use and easily tracks who is working on which project from inception to completion. This has been a valuable asset to determine billing for client hours and also works to manage visitors and clients. With WhosOnLocation we are able to verify who was working where at what time for invoice management. We are also able to manage our health and safety requirements to record who is where in need of evacuation even during a practice drill in our building. I would recommend WhosOnLocation for any type of business, a valuable asset. Pros WhosOnLocation is easy to use, from set up to daily use, this product is simple to use and a great way to track and record who is working on each project. Customer service is very friendly and helpful. We haven't had any real glitches but each communication was handled with efficient, friendly service. Cons There is nothing that we have found to dislike about WhosOnLocation Review Source Michelle D. Online Marketing Used the software for: Less than 1 year ### "MRI On Location " April 1, 2025 5.0 MRI on location is definitely fast and effective to meet the needs of the consumer in an instant Mannerism; Instead Of Lag or Delay In Processing. Pros Efficient And Affective; without Delay in,Go To Market experimental studies classified by the Curator Of The Software and whether any implementation is needed to seevice the consumers in A High Standard Opposition. Cons To Be Honest No Cons are deliberated at this time; The Eccomerce Platform is Thriving from; Excelled Excellence In What Type Of Account, You As the Consumer and what sparks your interest; Of Their In Demand at the given time of Urgency. Review Source R Reviewer CFO Used the software for: Less than 1 year ### "Craigmore Sustainables NZ" October 2, 2016 3.0 Disappointed at the sales process. Very eager to get me signed up. however very much left to our own. Would have appreciated more support at the start (pushed at us,m rather than us pulling form you etc). I also had to follow up to understand if we had started our contract - which we had by 10 days or so - but we were unaware and paying! Pros Good pricing structure. Like the text messaging embedded. Ability to customise pictures, health & safety messages. Would be good to have detailed off the shelf wording for H&S in regards to obligations of a PCBU. Cons Lack of integration to Office365 active directory - needs to be seamless for companies to set this up. Would be good to make the health & safety page a bit more pretty to read than just a script of words - embed pictures etc. click them to acknowledge etc. Would like more understanding of what the product actually does and how to bespoke configure for our needs. Like any software, usually you start to use in the absence of 50% of the functionality - I feel like this with WOL. Aware for example of app for evacuations, but no knowledge if this can link as add on in Outlook calendars etc? I would like to also understand how we can setup the touch screen for multiplecompanies, and you link to either of the active directory accounts. We are in a shared office. Would also recommend that you offer to sell / partner with someone to create keyring barcode for staff that can scan in and out each day using scanner (ie like a BP coffee club barcode). You need ot make the functionality as seamless as possible for corporates to use. Review Source R Reviewer Assistant manager Used the software for: Less than 1 year ### "A pros system : MRI onlocation" July 16, 2025 5.0 I got more pros than cons. I cannot even think about the drawbacks but it’s hard since there’s a rain of pros. Pros Its tracking system has been top notch. Unlike others the location play a main part in this software. Cons Since I’m not at office all the time, it would be great if there was efficient mobile application for the same Review Source GB Gabriela B. Administrator Used the software for: Less than 1 year ### "Efficient and User-Friendly Property Management with MRI OnLocation" February 25, 2025 5.0 My overall experience with MRI OnLocation has been highly positive. The platform is intuitive and user-friendly, offering a wide range of tools that streamline property management tasks such as tracking maintenance requests, managing leases, and communicating with tenants. Its comprehensive features and real-time data have improved efficiency and organization, making day-to-day operations much smoother. Pros MRI OnLocation has streamlined our property management operations with its user-friendly interface, making it easier to manage tasks efficiently and enhance tenant communication. Cons I do not have any cons to write about MRI OnLocation Review Source R Reviewer Recruiting Manager Used the software for: Less than 1 year ### "On the GO Check Ups" January 14, 2025 5.0 Quick to access and schedule appointments from the comfort of your home. Pros The quick access to location to complete wellness checks. Cons Sometimes the closest locations i find are over an hour away Review Source R Reviewer DC Operations Manager Used the software for: 3-5 years ### "Very solid easy to use product, that you can have running out of the box with 30 minutes work. " November 22, 2017 4.0 Reporting, ease of pre-entry for visitors, Service Provider Management and many more day to day tasks are made easy with WOL. Pros It is so scalable - you can choose to use the bare minimum of modules or the whole lot, if your organisation requires it. It is also very configurable for instance the alerting of visitor arrival can be by email, SMS or both. The Service Provider Manager and Qualifications Manager make it easy to manage contractors and staff qualifications alike. Having set it up for what was a medium sized single site, and extending it across 7 offices and 350+ staff I can honestly say it isn't difficult and we proved that by deploying it to a national organisation across 13 sites with 1200 staff. Cons Navigating around the various functions can take some time especially if you don't use a particular module frequently. Other than that (minor) no real dislikes with the software. Review Source Verified Reviewer Event Specialist Used the software for: Less than 1 year ### "WhosOnLocation Review" October 1, 2018 5.0 Pros What I like most about WhosOnLocation is the capability it offers to digitally manage the presence of each individual entering and exiting the office. Cons I've not come across anything that I dislike about WhosOnLocation. It's very user friendly. Review Source R Reviewer E-Commerce Specialist Used the software for: Less than 1 year ### "Used it in hospitality. Great software" February 18, 2019 5.0 Pros Perfect for hospitality. Used it to manage my staff in restaurant. Very easy to use and explain Cons Configuration a bit long in my opinion. Design similar to other softwares Review Source VR Verified Reviewer IT Manager Used the software for: I used a free trial ### "Good Contractor/Visitor Management with lots of features" March 8, 2019 4.0 WhosOnLocation is a great company with good customer service. The 30 day trial definitely helps you explore what is possible in the application. They were very helpful with all of my questions during the trial period. Pros The user interface on the ipad is intuitive and aesthetically pleasing. Everything works well. You can keep track of visitors, contractors, etc. Health and Safety and other compliance is covered by this application. Cons We trialled out this software but ended up going with an alternative that had less features and was less expensive. You need to evaluate what your needs are to determine if WhosOnLocation is right for your organisation. It is a good mid-level application with a good mixture of simplicity and features. However, for our purposes, the application had more features than we needed. Also, we were not keen on the pricing plans which cap the number of sign ins per year to a finite number. Review Source R Reviewer ERP & Business Systems Manager Used the software for: 1-3 years ### "Straight forward installation, great customer support, simple but effective system" July 19, 2017 4.0 No need for a receptionist, people notified immediately of visitors arrival, looks great, visitors are impressed by it Pros Minimal maintenance, easily adaptable to provide good aesthetics etc, value for money, super customer service Cons Updates tend to crash the sessions so visitors walk in and are unable to use the system, updates also cause issues with the label printing so they can't be scanned due to size changes Review Source R Reviewer project Manager Used the software for: 3-5 years ### "A company that nothing was a problem. Would recommend them to any company" June 22, 2017 4.0 Pros It works and works well. Great company to work and will make alterations to get things working. Cons They call things names that we don't use. Review Source R Reviewer Coordinator of Customer Service Used the software for: Less than 1 year ### "Very user friendly and easy for visitors to use and great value for your money" June 25, 2017 5.0 Pros Great for reporting data and the features are simple and easy to use and also the security and evacuation alert that is included in the system is perfect for our visitors and staff. Cons The option for customers to put a phone number and not just a mobile number only, however I can understand the reason for the mobile number is that if there was an emergency on site, that the visitor would receive an sms message to evacuate. Review Source R Reviewer Used the software for: Less than 1 year ### "Adaptable Attractive & Affordable" August 4, 2016 5.0 Great experience form the start, WhosOnLocation were very supportive through the decision making process. The system is easy to use, attractive and easily configured to suit our needs. We looked at a number of people management solutions and nothing else was so easily adaptable and affordable. Pros WhosOnLocation has a nice interface which is easily configured and expanded to suit your own requirements and multiple sites. The reports and contractor management are very useful. Review Source R Reviewer Mr Used the software for: 1-3 years ### "systems engineer " September 22, 2016 5.0 get support from these guys very fast response always willing to work with my schedule. Fun to work with these guys on new problems and features they are working on Pros always adding new features Cons they are in a very different time zone still very responsive though Review Source R Reviewer QESH Manager Used the software for: Less than 1 year ### "Fantastic customer service skills" June 1, 2017 5.0 Speed of sending out induction, and the ability to insist they are completed prior to arrival on site. Pros This software is so easy to use and it has instantly improved our ability to monitor and control visitors and contractors on site. The layout of the screens means it is easier for a novice to navigate their way through the process of printing of their badge. The ability to complete the induction questionnaire before coming to site has enable the contractor to start work as soon as they arrive, meaning better value for money for me! The fact that I receive their answers means I can challenge them on anything they have answered incorrectly. Review Source R Reviewer Receptionist Used the software for: Less than 1 year ### "Surprisingly painless & easy to set-up/use." June 2, 2017 5.0 It is easy to use, if I am away from the desk people can still sign-in and staff are promptly informed when their guests have arrived. Pre-registration is really handy as well. Pros The pre-registering feature and especially when you can email the visitor with various info about their visit, who they are meeting, map (if needed) and a barcode for a quicker sign-in process. Cons How many screens you have to go through in the sign-in process; It would be nice if Name, Company Name and Visiting info was all on one page. A lot of customers don't want to have to go through so many screens to sign-in. Review Source R Reviewer Management Accountant Used the software for: Less than 1 year ### "The best software you'll find for the ease of use and $$$ to make sure you know who's on site!" September 28, 2016 5.0 We kicked off the trial, loved it, and smacked it in without any issues at all. Easy, inexpensive (a bit of gear to buy for kiosks, printers and barcode scanners etc), and just the right amount of support - though you don't need it if you can use a computer; the help desk has everything you need. Smartphone support for staff to login and logout makes it easy for them to interact, and once we get the subcontractors part up and running it should be easy for all. Almost everything we thought we could do with in this type of system WhosOnLocation already has built in. Still exploring and finding good things in the software to put in place. Cracker work guys! Pros It's awesome Cons None. At all. Review Source R Reviewer Marketing Coordinator Used the software for: Less than 1 year ### "This awesome software does everything we wanted it to do." June 14, 2017 5.0 Pros It is very easy to set up. We are a light user so do not use all of the available features, however I am sure all the features work just as good as the ones we do use. It was also a very cost effective solution for us. Review Source R Reviewer ### "WhosOnLocation - Taupo Airport" September 30, 2016 4.0 Working with Ben and the team from WOL has been a straight forward process. Initial training and set up helped to get the programme running for our needs. The site is easy to navigate and support is only an email away. WOL allows us to track our contractors on the work site. As our office is not always manned, the txt messaging function is an added bonus. The system alerts us via txt when a contractor is signing in / out. We will continue to use WOL as it fits our Health & Safety requirements. Review Source R Reviewer VO of Global IT & IS Used the software for: Less than 1 year ### "Fully functional in a day!!!!" September 5, 2016 5.0 I found this product and could configure the demo in a matter of minutes. It was a no brainer to purchase. I have used similar products that took weeks to set up. We had this set up, tested and functioning in a day. Every feature that you could possibly expect. Rock solid platform. Our employees and guests just love it. Pros Ease of use and feature set. Review Source R Reviewer ### "Grunley Review" May 17, 2017 5.0 Great customer service and the product is very easy to use. The online help was very helpful as well- if I did not know how to do something I could easily look up how to solve the problem I was having. Review Source R Reviewer Office Manager Used the software for: 3-5 years ### "I have found WOL very easy to use which is important when you are using multiple systems." August 2, 2017 5.0 Pros We have a very busy reception, it enables me to continue on with my work whilst the visitor is signing in, I love that a text is sent, again enabling me to get on with my job rather than trying to ring the person they are visiting. I like the fact that once they have signed in I can look on my screen and know their name, company and who they are visiting. I also like that WOL is always evolving, they are always looking at adding new features, in particular I like the panic button. Cons I have had feedback from people signing in that they find the signing in process lengthy, in particular the mobile number and the photo. Review Source R Reviewer I.T. / Facilities Manager Used the software for: Less than 1 year ### "Professional and easy way to handle visitors at a controlled facility." March 1, 2017 5.0 We use WhosOnSite for managing our visitors and it has made our life so much easier. Our facility is access controlled and this software has allowed us to have our visitors read and acknowledge our visitor policy, while also taking their photo and printing a visitor badge. The point of contact notifications are great and we have ours set to email and SMS text message notifications upon visitor arrival. It's been a great tool for seeing who is currently onsite and being able to report visitor history. We set our system up with a Windows 10 basic pc and are using a 19inch touch screen display which makes it very easy for visitors to enter their info when signing in and out. The web management interface is fairly easy to navigate and there is plenty of help if you need it. We're just scratching the surface of what you can do with this software. Pros Very easy to use. It's web based and doesn't take much of a computer to run it. Easy to integrate a web cam and badge printer. I use it every day and the management interface is easy to navigate and setup. Cons Would be nice to have a button on the main menu of the management interface to show who's onsite without having to go to the location. But I only have 1 location. Review Source R Reviewer Systems Admin Used the software for: 1-3 years ### "Getting "WhosOnLocation" up and running was a painless and straight forward exercise." May 8, 2017 5.0 Tidied up our visitor/service provider process nicely allowing us to comply with current health and safety requirements. Covered off our internal security needs as well. Pros Help from the service desk when I did have a question was spot on. Fast and on the mark every time, I couldn't praise them enough. Features, if you can think of it, "WhosOnLocation" will have it (well that's what it feels like !) The user friendly interface. Barring the odd occasion, nothing seemed too hard to figure out how it worked (despite the myriad of features) Cons Sometimes it seemed there were too many features and you could get a bit lost however there was comprehensive help files and an excellent helpdesk to fall back on so no big deal. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.