--- title: "Request Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Request Software - reviews, pricing plans, popular comparisons to other Patient Scheduling products and more." source_url: "https://www.capterra.com/p/253784/Request/" page_type: "product" language: "en" --- # Request Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Request ## What is Request? Simple to use cloud-based online booking and appointment tool for salons & barbers with no monthly fees. - Take bookings 24/7 with our easy to use calendar system - Get a FREE mini website landing page, - Take deposits or full payments - Take bookings in real time or ‘Approve’ bookings before they land in your calendar - Collect Google Reviews - Video Consultations - SMS reminders to reduce No Shows - Great Support - We will help you get all set up So easy to set up and use ## What is Request used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €0.3 Usage Based, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Request?[Manage this product listing](https://www.g2.com/products/request/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Request 5.0 (4) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price €0.3 Usage Based, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.6 (3,655) Value For Money 5.0 (4) Value For Money 4.6 (3,264) Customer Service 5.0 (4) Customer Service 4.6 (3,284) ## Request alternatives Highest Rated [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) [4.4 (1,291)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131057/ZENOTI/) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) [4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145039/WellnessLiving/) ## FAQs about Request Overview ### What company size and specific industries is Request built for? Request is designed for small businesses and independent professionals in personal care and healthcare, including hair salons, beauty salons, barbers, nail bars, makeup artists, freelance hair and beauty professionals, dentists, doctors, aesthetic clinics, physicians, and clinicians. Features and Usability ### What are the key features of Request? Request includes appointment scheduling and booking management, along with availability management and calendar management for organizing client appointments. It also offers online booking, online payments, payment processing, billing & invoicing, SMS reminders, confirmations/reminders, client management, customer history, reporting & statistics, and website integration. Integrations ### Which third-party tools and platforms does Request integrate with? Request integrates with Stripe for payment processing. Getting Started and Support ### What training and onboarding options does Request offer? Request provides live online training sessions for teams getting started. Live online sessions support guided setup and allow participants to ask questions in real time while learning the product's features and basic workflows. Getting Started and Support ### What customer support options does Request offer? Request provides Email/Help Desk, FAQ/Forum, and Phone Support. These channels give users direct and self-serve ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 14,228 Patient Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Request supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate across calendars, and let customers reserve time online, allowing teams to reduce manual scheduling work and deliver a smoother booking experience. Appointment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Client Database 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Request 25 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer History: Access previous interactions or concerns to maintain customer relationships - Mobile Access: Access software remotely via mobile devices - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Payment Processing: Accept, record, and reconcile financial transactions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Rescheduling: Manage the rescheduling of appointments - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Version Basic €0.30 Usage Based,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DC Dee C. Company Owner Health, Wellness and Fitness ### "Request booking System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 26, 2022 Very good Pros It was easy to schedule bookings and reminders were sent to both customers & the team. Cons Sometimes it wasn't as easy to navigate switching hours off & annual leave for team. Reasons for choosing Request We went with request as it linked to our website & worked. It wasn't an onerous service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MN Maria N. Refleoxlologist Consumer Services ### "Request Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2022 From the start \[SENSITIVE CONTENT\] @ Request was on hands to guide along the way. Software is simple. Support is always at hand by way of text or email. Excellent service. Pros I had tried some other software before I came across Request. The other software companies did not appear to have a person that i could speak to to help me set up their software. Request is a fantastic, easy to use software. Cons None I can think of so far. I have not come across any issues. Reasons for choosing Request I tried the trial options with Fresha and Simpy Book Me, they were too confusing and there was nobody at hand to assist me in setting it up. Request was a completely different experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GR Gerard R. Hairdresser Cosmetics ### "Feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2022 Very easy. Very helpful. Pros I love the email notification. Client reminders by text. The option to charge a deposit. And the low cost of service Cons None that I can think of. As it’s the first time using a online booking service. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GP grozdan P. Owner Consumer Services ### "Perfect software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2022 Pros Easy to use ,pay per booking,no aditional cost Cons Perfect sofrware very good support no need any changes Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.