# Request Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Request Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/253784/Robin-AI/reviews --- # Request Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Request ## What is Request? Simple to use cloud-based online booking and appointment tool for salons & barbers with no monthly fees. - Take bookings 24/7 with our easy to use calendar system - Get a FREE mini website landing page, - Take deposits or full payments - Take bookings in real time or ‘Approve’ bookings before they land in your calendar - Collect Google Reviews - Video Consultations - SMS reminders to reduce No Shows - Great Support - We will help you get all set up So easy to set up and use ## What is Request used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €0.3 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Request?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.digitalsalongroup.com&name=Request) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Request 5.0 (4) VS. [4.4 (610)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting Price €0.3 Usage Based, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.3 (608) Value For Money 5.0 (4) Value For Money 4.2 (553) Customer Service 5.0 (4) Customer Service 4.3 (576) ## Request alternatives Highest Rated [4.8 (1,446)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (1,262)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (3,636)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Request Overview ### What company size and specific industries is Request built for? Request is designed for small service businesses and independent professionals in the hair and beauty sector, including hair salons, beauty salons, barbers, nail bars, and makeup artists, as well as freelance hair and beauty professionals. It also serves medical and aesthetic practices such as dentists, doctors, aesthetic clinics, physicians, and clinicians. Features and Usability ### What are the key features of Request? Request offers appointment scheduling and booking management, plus availability management and calendar management for coordinating appointments. It also includes online booking, online payments, payment processing, and billing and invoicing, along with confirmations and reminders through SMS messaging, alerts and notifications, reporting and statistics, and client database management. Integrations ### Which third-party tools and platforms does Request integrate with? Request integrates with Stripe for payment processing. Getting Started and Support ### What training and onboarding options does Request offer? Request provides live online training sessions to help teams get started. These sessions can support guided setup, feature walkthroughs, and direct instruction from a trainer. No additional training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Request offer? Request provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact options and self-service help in one place. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Database 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Appointment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Request 25 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Electronic storage of stakeholder contact information Manage contact details and communication with clients Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Access previous interactions or concerns to maintain customer relationships Access software remotely via mobile devices Book meetings and appointments through a website or digital platform Accept and process online payment transactions Accept, record, and reconcile financial transactions Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the rescheduling of appointments Plan availability and assign specific time slots for tasks and resources Send messages via SMS Reminders sent via SMS/text message Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Version Basic €0.30 Usage Based,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DC Dee C. Company Owner Health, Wellness and Fitness ### "Request booking System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 26, 2022 Very good Pros It was easy to schedule bookings and reminders were sent to both customers & the team. Cons Sometimes it wasn't as easy to navigate switching hours off & annual leave for team. Reasons for choosing Request We went with request as it linked to our website & worked. It wasn't an onerous service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Maria N. Refleoxlologist Consumer Services ### "Request Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2022 From the start \[SENSITIVE CONTENT\] @ Request was on hands to guide along the way. Software is simple. Support is always at hand by way of text or email. Excellent service. Pros I had tried some other software before I came across Request. The other software companies did not appear to have a person that i could speak to to help me set up their software. Request is a fantastic, easy to use software. Cons None I can think of so far. I have not come across any issues. Reasons for choosing Request I tried the trial options with Fresha and Simpy Book Me, they were too confusing and there was nobody at hand to assist me in setting it up. Request was a completely different experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Gerard R. Hairdresser Cosmetics ### "Feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2022 Very easy. Very helpful. Pros I love the email notification. Client reminders by text. The option to charge a deposit. And the low cost of service Cons None that I can think of. As it’s the first time using a online booking service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP grozdan P. Owner Consumer Services ### "Perfect software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2022 Pros Easy to use ,pay per booking,no aditional cost Cons Perfect sofrware very good support no need any changes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.