--- title: "Smartplan Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smartplan Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more." source_url: "https://www.capterra.com/p/253787/Smartplan/" page_type: "product" language: "en" --- # Smartplan Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Smartplan ## What is Smartplan? Smartplan is a universal tool for a variety of operations in the Workforce Management field. It is designed with an intuitive and user-friendly interface to support small to midsize firms with their shift planning processes as well as attendance tracking and absence management. The system is built upon the interactions between the employees and their designated supervisors by offering extensive Employee Self Service options and an internal communication channel. ## What is Smartplan used for? [Time Tracking](https://www.capterra.com/time-tracking-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £15 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smartplan?[Manage this product listing](https://www.g2.com/products/smartplan/claim_requests/new?auto=true) ## Smartplan Overview Updated September 2026 AI summary Smartplan is designed for small businesses seeking to manage employee scheduling, attendance, and communication. Covering categories such as employee scheduling, time tracking, and workforce management, it offers features like shift scheduling, mobile access, real-time notifications, and self-service portals. The platform supports multi-location operations, payroll management, and data import/export, and is accessible via web and major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smartplan 4.3 (3) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price £15 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (9,267) Value For Money 4.0 (3) Value For Money 4.5 (6,939) Customer Service 4.7 (3) Customer Service 4.6 (6,233) ## Smartplan alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Smartplan Overview ### What company size and specific industries is Smartplan built for? Smartplan is designed for small companies in the EU and can also be adapted for use across various industries worldwide. Its main customer base comes from the gastronomy and retail sectors, making it a fit for small businesses in those fields that need flexible planning support. Features and Usability ### What are the key features of Smartplan? Smartplan offers shift scheduling, automated scheduling, and calendar management for workforce planning, plus time tracking, clock in/out, and timesheet management for attendance records. It also includes absence management, leave tracking, time off requests, payroll management, access controls/permissions, reporting & statistics, and mobile access. Getting Started and Support ### What training and onboarding options does Smartplan offer? Smartplan provides live online training sessions for teams getting started. This format supports guided setup and direct instruction from a trainer during scheduled virtual meetings. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Smartplan offer? Smartplan provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support is organized around direct contact and self-service resources, giving users multiple ways to get help with setup, account questions, and day-to-day use. ## Features AI summary Based on 10,047 Time Tracking reviews Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities: - **Timesheet Management** (**51%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Employee Management** (**42%**) Smartplan supports all three features that reviewers rate most important: **Timesheet Management**, **Mobile Access**, and **Employee Management**. Together, these capabilities help businesses track work hours accurately, keep schedules and updates available from anywhere, and manage staff information more effectively, allowing teams to coordinate shifts, monitor attendance, and handle day-to-day workforce planning with less manual effort. Timesheet Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Employee Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Alerts/Notifications 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Employee Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Reporting/Analytics 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Smartplan 45 features ### All Features - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Import/Export: Import and export data to and from software applications - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Leave Tracking: Manage and track employee attendance - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Task Scheduling: Track and manage the scheduling of tasks - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.0 (3) 4.0 Based on 3 reviews ## Pricing Value for money 4.0 (3) Free Trial Starter £15.00 Flat Rate,Per Month Basic £30.00 Flat Rate,Per Month Pro £40.00 Flat Rate,Per Month Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BE Braya E. Disbursement Coodinatior Law Practice ### "Overall a great experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 6, 2026 Overall, I had a positive experience using Smartplan. The software was easy to use, helped me stay organized, and made managing my tasks more efficient. While there were a few minor areas that could be improved, I found it to be a valuable tool and would recommend it to others. Pros I really liked using smartplan because it was easy to navigate and made my work much more organized. The software was user friendly, helped streamline tasks, and saved me time by keeping everything in one place. Overall, it made my workflow more efficient, and I had a great experience using it. Cons The thing I liked lease about smartplan was that is could be a little slow at times, and some features took a while to learn. There were also a few tasks that required more clicks than I expected, but overall it was still a helpful and effective program to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Elgiz A. Software Engineer Legal Services ### "One of the best AI powered workforce management tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 20, 2026 Pros Really easy to adapt to once you come from other apps and very intuitive way of managing workforce and all things employee related. Cons Some things are not working often but its overall features are great and improving day by day which is a positive sign. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Realtor Real Estate ### "Smartplan will help planning" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 21, 2026 Overall the platform works well for its purposes. Plans perfectly and is easily customized, based on your needs. Gives value for the money. Pros Smartplan is an easy to use platform for day to day planning. It will remind you and give you quick custumer support. Never had any issues or bugs. Cons Smartplan is continuously evolving and still would need more updating in order to offer something new. Could be better in scheduling and payroll. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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