# Fireside Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fireside Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/253804/Fireside-21

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# 

 Fireside Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Fireside

## What is Fireside?

Founded largely by former staffers, the Fireside team has a first-hand understanding of what government offices need to be effective advocates. That’s why Fireside is more than just a CRM. Whether you’re working at the federal, state, or local level, Fireside serves as an all-in-one tool for engaging and supporting the communities you serve. -Streamlined email responses -Insightful targeting data -Personalized newsletters -Professional web pages -Centralized case management -Responsive IT help

## What is Fireside used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fireside

0.0

VS.

[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

Contact vendor

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (1,302)

Value For Money

0.0 (0)

Value For Money

4.1 (1,178)

Customer Service

0.0 (0)

Customer Service

3.9 (1,167)

## Fireside alternatives

[4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## FAQs about Fireside

Overview

### What company size and specific industries is Fireside built for?

Fireside is designed for federal, state, and local government offices, especially legislators and their staff. It suits public-sector teams that need to communicate with constituents and manage casework, rather than private businesses across general industries.

Features and Usability

### What are the key features of Fireside?

Fireside offers lead management, contact management, and a contact database for organizing customer records. It includes activity tracking, interaction tracking, and task management for monitoring work. Additional features include email management, email templates, document storage, customizable fields, customizable reports, workflow management, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Fireside integrate with?

Fireside integrates with 2 third-party tools and platforms: Broadnet and PoliScribe. These catalog integrations cover communication and transcription-related workflows, giving Fireside connections to external calling and speech-to-text services.

Getting Started and Support

### What training and onboarding options does Fireside offer?

Fireside provides webinars and documentation to help teams get started. Webinars support live or scheduled instruction for guided learning, while documentation offers written reference material for self-paced review and step-by-step feature lookup as needed.

Getting Started and Support

### What customer support options does Fireside offer?

Fireside provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These options give users a mix of direct help and self-service materials for common questions and troubleshooting, but no reviewer feedback is available here to describe response times, helpfulness, or recurring support issues.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

Manage, organize, and store contact information

Customizable Fields

Customize data fields to support various needs and use cases

Customizable Reports

Alter the layout and content of reports

Document Storage

Store and organize documents in a centralized system

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Email Management

Manage, store and organize emails within the system or via third-party apps

Fireside 12 features

Manage, organize, and store contact information

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Track interaction history by documenting conversations for contacts

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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