--- title: "Fireside Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fireside Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/253804/Fireside-21/" page_type: "product" language: "en" --- # Fireside Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Fireside ## What is Fireside? Founded largely by former staffers, the Fireside team has a first-hand understanding of what government offices need to be effective advocates. That’s why Fireside is more than just a CRM. Whether you’re working at the federal, state, or local level, Fireside serves as an all-in-one tool for engaging and supporting the communities you serve. -Streamlined email responses -Insightful targeting data -Personalized newsletters -Professional web pages -Centralized case management -Responsive IT help ## What is Fireside used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fireside?[Manage this product listing](https://www.g2.com/products/fiscalnote-fireside/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fireside 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## Fireside alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Fireside Overview ### What company size and specific industries is Fireside built for? Fireside is designed for federal, state, and local government offices, especially legislators and their staff. It is built for public sector teams that need to communicate with constituents and manage casework, rather than for general business use or commercial industries. Features and Usability ### What are the key features of Fireside? Fireside includes lead management, contact management, and a contact database for organizing customer records. It also offers activity tracking, interaction tracking, and task management for monitoring sales work, plus email management, email templates, document storage, customizable fields, customizable reports, and workflow management. Integrations ### Which third-party tools and platforms does Fireside integrate with? Fireside integrates with Broadnet. Getting Started and Support ### What training and onboarding options does Fireside offer? Fireside provides webinars and documentation for training and onboarding. Webinars offer live or recorded guidance for learning key features, while documentation gives written reference material for self-paced review and setup support. Getting Started and Support ### What customer support options does Fireside offer? Fireside provides email/help desk support, an FAQ/forum, and a knowledge base. These options give users direct assistance and self-serve guidance for common questions and product use. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to these as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Fireside includes other CRM capabilities that reviewers also value, including **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features give teams a central place to store contact details, track interactions, and keep customer information organized, helping businesses maintain stronger relationships and follow up more effectively. Activity Tracking Track and document all activities across devices, networks, and other systems Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Customizable Reports Alter the layout and content of reports Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Fireside 16 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Interaction Tracking: Track interaction history by documenting conversations for contacts - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.