# Grace Hill Policies Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Grace Hill Policies Software - reviews, pricing plans, popular comparisons to other Policy Management products and more.

Source: https://www.capterra.com/p/253808/PolicyPartner

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# 

 Grace Hill Policies Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 13, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Grace Hill Policies

## What is Grace Hill Policies?

Grace Hill has helped multifamily organizations customize, distribute, and maintain policies for more than 25 years. Empower your team with comprehensive, industry-specific policies accessed through PerformanceHQ, our new technology platform. Mitigate risk by ensuring everyone understands your expectations and can easily access up-to-date policies at any time, on any device. Plus, new, advanced features increase employee engagement and policy compliance with less administrative time and effort.

## What is Grace Hill Policies used for?

[Policy Management](https://www.capterra.com/policy-management-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$200

Per Month

Free trial  
not available

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Do you work for Grace Hill Policies?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gracehill.com&name=Grace Hill Policies)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Grace Hill Policies

5.0 (4)

VS.

[5.0 (46)](https://www.capterra.com/p/184908/DocTract/reviews/)

Starting Price

$200

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.9 (517)

Value For Money

5.0 (3)

Value For Money

4.9 (457)

Customer Service

5.0 (3)

Customer Service

5.0 (486)

## Grace Hill Policies alternatives

[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)

[4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/121513/PowerDMS/)

[TermsFeed](https://www.capterra.com/p/10002594/TermsFeed/)

[4.9 (53)](https://www.capterra.com/p/10002594/TermsFeed/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10002594/TermsFeed/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Search/Filter

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Archiving & Retention

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audit Trail

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Compliance Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Document Management

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Version Control

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

Grace Hill Policies 24 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

AI-based platform which conducts a conversation via auditory or textual methods

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store, manage and track all forms in a centralized location

Create new policies or alter existing policies

A repository of all past and existing policies

Train and educate employees on existing and/or new procedures and policies

Analyze potential risks across the organization

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Features

4.3 (4)

4.3

Based on 4 reviews

## Pricing

Value for money

5.0 (3)

Small Business Package

$200.00

Per Month

It includes:

-   30 Policies
-   70 Standard Training Courses
-   No Implementation Required

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Chad C.

President

Real Estate

### "Excellent options"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2022

Very positive.

Pros

Very happy with policy partners. Recommend to all companies.

Cons

I like everything. I haven’t had any issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2022

Thank you for sharing your experience with PolicyPartner! We appreciate you taking the time to share your honest feedback. Thanks again for being a PolicyPartner customer! - The Grace Hill Team.

SC

Suzie C.

Executive Assistant

Real Estate

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 11, 2022

Pros

It's VERY easy to use. The quality is great.

Cons

There isn't anything I would change about the software. I think it's great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2022

Thank you for sharing your experience with PolicyPartner! We appreciate you taking the time to share your honest feedback. Thanks again for being a PolicyPartner customer! - The Grace Hill Team.

KK

Kim K.

Operations Specialist

Real Estate

### "Policy Partner Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 10, 2022

We enjoy having policy partner. It allows our employees to see policies in real time and they update immediately, without having to verify each property added to a physical book. The employees appreciate the ease of use and the fact that they can find all their forms in one location.

Pros

I love the ease of use and the collaborations that we are allowed to use for every admin to review the policy before the official changes. This saves on paper review, and each person can add their own edits. To add information is easy, the formatting is difficult.

Cons

I am disappointed that the quiz/survey function does not work. Or that Policy Partner 2.0 has not come out for the acknowledgement piece for employees to acknowledge changes. The merge fields are quirky, where sometimes they work and other times they do not. To get the document set up is frustrating, the font does not alway change correctly or follow the same fonts and the list items has issues at times being correct.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2022

Thank you for sharing your experience with PolicyPartner! We appreciate you taking the time to share your honest feedback. Thanks again for being a PolicyPartner customer! - The Grace Hill Team.

EM

Erin M.

Senior Regional Manager

Real Estate

### "Enjoying our first year with Policy Partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2022

The experience has been great from demo to, integration of old policy platform, to current use. We have also enjoyed all of the employees we met along the way.

Pros

Easy search capabilities, easy to collaborate and edit, easy to create new policies, tech support is quick to respond, easy to teach others how to use

Cons

We are happy overall with Policy Partner!

Switched from

[PolicyTech](https://www.capterra.com/p/20046/PolicyTech/)

We needed an easier platform for users, administrators and editors

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2022

Thank you for sharing your experience with PolicyPartner! We appreciate you taking the time to share your honest feedback. Thanks again for being a PolicyPartner customer! - The Grace Hill Team.

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