# Focus WMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Focus WMS the right Warehouse Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253880/Focus-WMS/reviews

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Focus WMS

3.6 (16)

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Last updated March 13th, 2026

# Reviews of Focus WMS

Ease of use

3.9

Customer Service

2.7

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
General Accountant  
Military  
Used the software for: 2+ years

### "A Review from Accountant"

February 9, 2019

3.0

Inventory Management, Accounts

Pros

Ease of Use, People without accounting background can easily enter the data and run the reports

Cons

Lack of proper customer support, issues with implementation

Review Source

VR

Verified Reviewer  
Senior Accountant  
Accounting  
Used the software for: 2+ years

### "Focus review"

February 9, 2019

5.0

Pros

This software is very easy and helpful assisting to any accountant

Cons

Ledgers and financial statements also journals

Review Source

vJ

viquar J.  
Manager order process  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "labourous task"

February 9, 2019

3.0

over experience is user has to enter all data . report are to be provided which actually required in real time work. always the user log in it should display an alert if the due document to complete that job has elapsed.

Pros

copy documents is easy. need to customize the software as per the users . the customize team need to minutely study each user requirement which is not done by the Focus team. To implement then again go back to user for review and revise if any short coming.

Cons

we need to work old method all entries done by users. Software should display list of all pending things on user screen. user login should know the pending work and once that job completed that entry from pending list should not be there. now user has to search what is pending things or next document he / she has to enter. example The material received so user enter MRN on this screen there should be link to generate Material Issue to Job or Project or delivery note to customer. and software should generate Material issue to job or Project or Delivery note to customer taking all data from MRN. No need for user to enter all the data again in the next document. hope understood the concept.

Review Source

JG

JINSON G.  
Accountant  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Focus-Experience-Review"

February 9, 2019

4.0

In my 6years of experience with your ERP system, overall it is very good. When it comes to accounts part, I am not fully satisfied with your ERP. It may be because of my previous experience with the other ERP systems. Also your some customer service agents are not capable of doing new changes in ERP as per our current requirement.

Pros

I am very much impressed with your ERP customization part and the way you are providing each report as per each entry.

Cons

As I mentioned above, I am very interested in customization part of Focus ERP, easy to make or adopt new changes as per our requirement. Likewise your inventory and payroll system is very useful when maintaining project-based costing.

Review Source

JT

James T.  
Chief Accountant  
Wholesale  
Used the software for: 2+ years

### "Software Application on Day-to-Day Business"

February 5, 2019

4.0

Focus as a day-to-day business application is one of the best when it comes to the features and the options that Focus has. I believe it can serve all most all the requirements that a company requires. But the main issue that we as a company facing is the support from Focus team. So, if the Focus support team can generate a better service, I belive all the users can get the maximum benifit of Focus.

Pros

The features and the options that the Focus application has

Cons

The reporting layouts, the reporting layouts should be able to customize according to the requirement of the users.

Review Source

Hemanth S.  
Head of IT  
Retail  
Used the software for: 2+ years

### "My Review"

February 8, 2019

3.0

Focus WMS is good for small businesses as it is easy to use and manage. For us we need more features but unfortunately not available. Support is very poor and people sitting in support team are not very professional

Pros

Easy to use and manage.doesnt require much investment

Cons

Not many features, poor support and lack of security

Review Source

nS

nasir S.  
Accountant  
Civil Engineering  
Used the software for: 2+ years

### "Focus WMS review"

February 5, 2019

2.0

Completely Waste of Money.

Pros

user interface is user friendly only....

Cons

Only basic accounting coming with a huge cost for nothing, Very bad customer service, upgraded in 2017 paid in 2017 but until now waiting for invoice, if you have some problem with a menu they will say use another one leave it, some reports are generating after a huge delay but they will make sure that fault is in your network not our software, Lot of bugs, stop working anytime, stop responding, Complained alot of time before but now even we feel ashamed of calling again and again.

Review Source

BA

Biju A.  
VP  
Computer Software  
Used the software for: 1-2 years

### "ZERO customer support and an average product"

February 5, 2019

1.0

Totally disheartening. In the one and a half years experience company never kept their words and the product never worked. NEVER BUY

Pros

Nothing. This is a beautiful bundle of false promises and a non-functional product.

Cons

This list is endless. 1. It makes mistakes in basic addition. 2. Closing amount does not match in trial balance debit and credit. 3. Closing balance of individual ledger not reflecting in Trial balance. 4. Pathetic customer support Overall a bundle of mistakes where our accounting department doesn's get time to do any work other than correcting Focus' mistakes

Review Source

VR

Verified Reviewer  
Marketing Manager  
Computer & Network Security  
Used the software for: 1-2 years

### "Very reliable"

February 5, 2019

5.0

Pros

The functioning is very easy and easy to operate

Cons

Some adjustments are a bit difficult to understand

Review Source

VR

Verified Reviewer  
I.T - Management Officer  
Retail  
Used the software for: I used a free trial

### "Amazing software"

February 9, 2019

5.0

Its as an everyday business application, standout amongst the best with regards to the highlights and the choices it has. I trust it can serve almost every one of the necessities that an organization requires. However, the principle issue is that we, as an organization confronting is the help from its support.

Pros

Outwardly satisfying and simple to pursue. It has about each element one could ever require and its very simple to learn. I love the menu!

Cons

Revealing framework and stock report of accounts.

Review Source

BR

Bhushan R.  
Manager  
Chemicals  
Used the software for: 2+ years

### "Focus ERP"

February 8, 2019

4.0

Overall i think that its a satisfactory system

Pros

Customization in Reports. We can check reports as per our requirement

Cons

Process to upload Bill of Material. We think tht it should be more ease to operate

Review Source

AD

AMIT D.  
Finance Dept  
Information Technology and Services  
Used the software for: 2+ years

### "Focus Software "

February 5, 2019

3.0

Decent experience with several pros & cons. Average I will rate 3 out of 5 for the overall experience

Pros

Crystal reports, easy to export in excel, lucid modules

Cons

Several occasions software generates 2 different reports hence we need to tally many reports manually in excel, during financial closing at the year end the software never carries forward the correct balances.

Review Source

MKJ

MANOJ KUMAR J.  
MANAGER  
Pharmaceuticals  
Used the software for: 2+ years

### "Focus WMS Review"

February 5, 2019

4.0

SOFTWARE IS LITTLE LESS THAN EXCELLENT BECAUSE OF FREQUENT CHANGES IN GOVT LAWS MAKING LITTLE BIT DIFFICULT TO UNDERSTAND BY US

Pros

IT IS MOST EASY TO USE ,WE CAN SAY USER FRIENDLY

Cons

SCREEN SIZE FOR INVOICING & VOUCHERS, IT IS DIFFICULT TO CHECK DETAILS WHILE RAISING INVOICES

Review Source

VP

Venkata P.  
Commercial Director  
Food & Beverages  
Used the software for: 2+ years

### "Focus user"

February 8, 2019

3.0

Not great. I have recommended for some other companies, their experience is also reliability of the team is very bad.

Pros

Ease of use of the software. Menu driven

Cons

Consistence and reliability of the software is not there. Support by the team is very very bad.

Review Source

zH

zoher H.  
accountant  
Building Materials  
Used the software for: 2+ years

### "FOCUS SOFTWARE"

February 5, 2019

5.0

user friendly

Pros

Creating account report and move account from one place to other

Cons

Reporting system and inventory report statement of account

Review Source

MP

Mahmood P.  
Finance Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "FOCUS"

February 5, 2019

4.0

Pros

Easy to use all the menus, and linking the documents

Cons

customization by the user, and upload to a backup server directly.

Review Source

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