--- title: "Olvy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Olvy Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/253928/Olvy/" page_type: "product" language: "en" --- # Olvy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Olvy ## What is Olvy? Olvy is your repository of user feedback from everywhere your users talk to or about you, we help you understand your users, and their pain points, and help you discover new things you could build. Convert feedback you receive into tickets for your engineering team, and automatically notify your users with your changelog and 1:1 announcements at the source. ## What is Olvy used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Olvy?[Manage this product listing](https://www.g2.com/products/olvy/claim_requests/new?auto=true) ## Olvy Overview Updated September 2026 AI summary Olvy provides businesses of all sizes with tools to gather, analyze, and act on customer feedback across multiple channels. It supports customer experience management through features like surveys, sentiment analysis, customizable branding, and data visualization. With options for multi-language support, social media integration, and trend analysis, Olvy is delivered as a cloud-based SaaS solution. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Olvy 4.9 (17) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $30 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (17) Ease Of Use 4.7 (707) Value For Money 4.5 (13) Value For Money 4.5 (619) Customer Service 4.8 (12) Customer Service 4.6 (654) ## Olvy alternatives [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (13)](https://www.capterra.com/p/254609/Marvin/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) [4.8 (57)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236349/Microsoft-Clarity/) ## FAQs about Olvy Overview ### Which roles and teams benefit most from Olvy? Olvy is most used by product leaders, designers, engineers, and marketing teams that need structured customer feedback and release communication. Product and design teams turn insights into roadmap decisions, engineers track issues and updates, while executives and marketing leaders monitor sentiment, announce improvements, and strengthen customer engagement. Answer based on 17 reviews Overview ### What company size and industries is Olvy built for? Olvy is built primarily for small businesses, which make up 76% of reviewers, especially in Computer Software at 29% and E-Learning at 24%. It also serves Internet companies at 12%, with some use by midsize and enterprise teams, and is used for Customer Experience. Answer based on 17 reviews Features and Usability ### What are the key features of Olvy? Olvy offers surveys and feedback management, including NPS survey structure, survey and poll management, and negative feedback management. It also includes reporting and analytics with data visualization, sentiment analysis, text analysis, and trend analysis, plus collaboration tools, alerts and notifications, access controls and permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does Olvy integrate with? Olvy integrates with 10 third-party tools, including Slack, Crisp, ClickUp, Discord, GitHub, HubSpot CRM, Intercom, Jira, Twitter/X, and Zapier. The catalog spans communication, support, project management, and developer workflows, giving Olvy connections to common team platforms. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Olvy offer? Olvy provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for reviewing features and setup steps at any time. Getting Started and Support ### What customer support options does Olvy offer? Olvy provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users direct contact and self-service help for common questions and setup guidance. No reviewer feedback about support experience is available in the catalog data, so support quality trends cannot be summarized here. ## Features AI summary Based on 3,764 Customer Experience reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Olvy supports all three of the features reviewers rate highest: **Feedback Management**, **Surveys & Feedback**, and **Reporting/Analytics**. Together, these capabilities help businesses collect customer input, track trends across responses, and turn feedback into clear insights, allowing teams to improve experiences with better-informed decisions. Feedback Management 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Surveys & Feedback 4.6 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Reporting/Analytics 4.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Negative Feedback Management 4.8 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Customizable Forms 4.3 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Customizable Fields 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Olvy 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance --- Get Advice We can help you find the software with the features you need. Features 4.9 (17) 4.9 Based on 17 reviews ## Pricing Value for money 4.5 (13) Free Trial Free Version Basic $30.00 Per User,Per Month Value for money 4.5 (13) 4.5 Based on 13 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ ClickUp](https://www.capterra.com/p/158833/ClickUp/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Discord](https://www.capterra.com/p/240238/Discord/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 4.9 Based on 17 reviews Filter by rating 5(15) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SR Sofia R. Marketing Digital E-Learning ### "Revolucionário e eficaz" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 17, 2023 Minha experiência geral com o Olvy tem sido excepcional. Ele revolucionou a maneira como abordo a interação com os clientes, transformando-a de uma obrigação em uma oportunidade estratégica. A agilidade e a organização que o Olvy trouxe ao gerenciamento de comentários liberaram meu tempo para focar em iniciativas mais criativas e de alto nível. Pros A interface intuitiva permite que eu monitore, responda e analise comentários de várias plataformas centralmente, economizando um tempo valioso e analisando estes comentários, conseguindo aprimorar os serviços da empresa. Cons Uma das características mais impressionantes do Olvy é a ausência de contras significativos Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Pedro C. Coordenador de Marketing E-Learning ### "Uma Experiência Excepcional" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2023 Nossa experiência geral com Olvy tem sido extraordinária. A ferramenta elevou nosso gerenciamento de comentários a um nível que nunca pensamos ser possível. Pros Os benefícios de usar Olvy são incontáveis. Primeiramente, a interface intuitiva torna a aprendizagem e a integração da equipe extremamente simples. A funcionalidade de filtrar e categorizar os comentários com base em sentimentos e tópicos nos ajudou a identificar rapidamente as áreas que precisam de atenção imediata. Isso nos permitiu direcionar nossos esforços de marketing de maneira mais eficaz e adaptar nossas estratégias com base no feedback dos clientes. Cons Em relação aos contras, sinceramente, não encontrei nenhum aspecto negativo digno de menção. A plataforma Olvy superou todas as nossas expectativas, desde a usabilidade até o suporte oferecido pela equipe. A ausência de contras é um testemunho da qualidade e eficácia desta ferramenta. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GO Gabriel O. CEO E-Learning ### "Excelente serviço" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 14, 2023 No geral, é uma ótima maneira de receber feedbacks dos clientes e deixá-los informados sobre os novos recursos da empresa. Pros Utilizei o Olvy por meses e fiquei muito satisfeito com o serviço. É uma ótima maneira de receber feedbacks dos clientes e deixá-los informados sobre os novos recursos da minha empresa. A interface é muito fácil de usar e intuitiva, e eu pude facilmente configurar o Olvy para atender às minhas necessidades.Uma das coisas que eu mais gosto sobre o Olvy é que ele me permite receber feedbacks de clientes de uma forma muito fácil e organizada. Posso criar pesquisas, formulários e questionários para colher feedbacks sobre qualquer assunto. Também posso acompanhar os feedbacks que recebo e usá-los para melhorar meus produtos e serviços. Cons No entanto, uma coisa que me deixou preocupado é o preço do serviço, por ser um serviço premium, e os preços podem ser um pouco caros para algumas empresas. Isso pode ser um problema para empresas com orçamentos apertados ou em estágio inicial. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JA Jose A. Diretor de Marca E-Learning ### "Um software de feedback muito bom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 12, 2023 Gostei muito do Olvy quando usei, mas infelizmente não continuei pelo preço ser muito caro para nós, brasileiros. Contudo, achei ele completo e com ferramentas muito boas para fornecer todo suporte necessário aos meus usuários para desenvolvimento e feedback de produto. Pros O design é incrível, nunca vi um site tão bonito quanto o Olvy. Cons O preço é muito caro para brasileiros, poderia haver um desconto regional. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Head of Product Design (Director) Internet ### "Best tool to collect feedback." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2022 Pros The user experience is seamless and very easy to use. Cons Nothing at all about the product that I don't like. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CW CMing W. Engineer Computer Networking ### "Nice place for Update Release to customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 13, 2022 Pros It is easy to use with a clear interface. Cons The font looks not too good when in use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BB Barna B. Community Leader / CEO Online Media ### "Great Product for small teams and starters too" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2022 Pros Easy tagging, continuity free plan, clear designing, clear view in the setups and more. Cons Not have Discord integration, or Slack, some functions not relative. Switched from [AnnounceKit](https://www.capterra.com/p/190137/AnnounceKit/) The free plan is no longer available. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BK Benjamin K. Junior Software Developer Information Technology and Services ### "Highly recommend" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 13, 2022 Pros I like most the ease of use of the V1 (not yet migrated to V2), especially the integration Cons Customizability via css on our sight, we use css variables to change light and dark mode, and we've not yet found a solution for it Reasons for choosing Olvy Pricing and look was most suited to what we need, the admin dashboard was a major plus in what we can see Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Synamon M. Content Creator Renewables & Environment ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 13, 2022 Pros Olvy is very easy to use and has a simple interface. It's easy for me to create updates and to collaborate with my team. Cons Nothing - it integrates seamlessly with our work and processes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JE Jillian E. Content Strategist Computer Software ### "Great for app integration and notifications" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 9, 2022 So far it has been great. I like the most recent updates! Pros I use this software predominately for getting updates and notifications to our user base on a weekly basis. It makes it very easy for me to communicate with our entire user base in just a few clicks. I know that new releases or notifications will be top of mind with our icon alert at the top of our app. Cons I don't like the format options in the create/edit a release area. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KR Kirsten R. Manager, Customer Marketing Computer Software ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 Pros Olvy is really easy to use! I like being able to customize my release notes and answer questions users may have. Cons When you preview the release for the widget, I don't see the current release I am working on. I see what was posted previously. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RH Ryan H. Senior Product Manager Hospitality ### "My Experience with Olvy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 I have had a great experience with Olvy, and I haven't even taken advantage of all the features. Their product offers great value now and shows great promise for future development Pros Olvy's ability to push release notes and other announcements seamlessly Cons The emojis are over the top and not obvious as to what a user is trying to convey Reasons for choosing Olvy Pricing and ease of use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Owotunmibi O. Chief Executive Officer Media Production ### "The Best Announce App In The Market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 Best so far. Pros I like everything about Olvy, most especially the release page. Cons Nothing. Only the price should be reviewed a bit downward to encourage start-up companies across the Africa. Reasons for choosing Olvy The best in the market Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LB Laura B. Product Designer Computer Software ### "Very useful software to communicate with your users and collect feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2022 Pros It was easy to integrate. Even in the free version, the options to customize are enough. We are happy to not depend on software team to announce to users new features. Our main goal is to boost secondary feature adoption Cons We had a few problems at the beginning to understand on practice how they measure users in order to choose the plan. Reasons for choosing Olvy Price and customization. Easy and concise. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User UX/UI Designer Internet ### "This is a beautifully designed tool for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2022 So far, the whole experience is great Pros beautifully designed, and I can use it to communicate with our team Cons tracking the bugs when we manage our project Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WB William B. CEO Computer Software ### "Tool to manage feedback to improve a software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 5, 2022 Pros Gathering all the feedbacks and link it to release note and Linear Cons I miss a clean strategy of all the feedback I have. Alternatives considered [Nolt](https://www.capterra.com/p/236872/Nolt/) Reasons for choosing Olvy More features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NP Nahan P. Maintainer Computer Software ### "Very good tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2022 My overall experience for this is that it's a great tool with great support. Pros I loved the simplicity, design and usability. The support for this software is amazing. Cons There's nothing I didn't like, if I did have something, the olvy team would respond to me with a great workaround. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.