# Olvy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Olvy Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/253928/Olvy/reviews

---

# 

 Olvy Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Olvy

## What is Olvy?

Olvy is your repository of user feedback from everywhere your users talk to or about you, we help you understand your users, and their pain points, and help you discover new things you could build. Convert feedback you receive into tickets for your engineering team, and automatically notify your users with your changelog and 1:1 announcements at the source.

## What is Olvy used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Olvy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://olvy.co&name=Olvy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Olvy

4.9 (17)

VS.

[4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$30

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (17)

Ease Of Use

4.7 (10,438)

Value For Money

4.5 (13)

Value For Money

4.5 (6,477)

Customer Service

4.8 (12)

Customer Service

4.5 (5,785)

## Olvy alternatives

[4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (954)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/253928/Olvy/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Negative Feedback Management

4.8 (9)

33.33% of 9 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Surveys & Feedback

4.6 (7)

14.29% of 7 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Feedback Management

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Reporting/Analytics

4.8 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Fields

4.6 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Data Visualization

4.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Graphical representation of data

Olvy 27 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Provides a channel for team members to share media files, communicate, and work together

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Manage and support multiple languages

Identify, track, and respond to negative feedback

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Get Advice

We can help you find the software with the features you need.

Features

4.9 (17)

4.9

Based on 17 reviews

## Pricing

Value for money

4.5 (13)

Free Trial

Free Version

Basic

$30.00

Per User,Per Month

Value for money

4.5 (13)

4.5

Based on 13 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (12)

4.8

Based on 12 reviews

## User reviews

Overall rating

4.9

Based on 17 reviews

Filter by rating

5(15)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SR

Sofia R.

Marketing Digital

E-Learning

### "Revolucionário e eficaz"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 17, 2023

Minha experiência geral com o Olvy tem sido excepcional. Ele revolucionou a maneira como abordo a interação com os clientes, transformando-a de uma obrigação em uma oportunidade estratégica. A agilidade e a organização que o Olvy trouxe ao gerenciamento de comentários liberaram meu tempo para focar em iniciativas mais criativas e de alto nível.

Pros

A interface intuitiva permite que eu monitore, responda e analise comentários de várias plataformas centralmente, economizando um tempo valioso e analisando estes comentários, conseguindo aprimorar os serviços da empresa.

Cons

Uma das características mais impressionantes do Olvy é a ausência de contras significativos

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Pedro C.

Coordenador de Marketing

E-Learning

### "Uma Experiência Excepcional"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2023

Nossa experiência geral com Olvy tem sido extraordinária. A ferramenta elevou nosso gerenciamento de comentários a um nível que nunca pensamos ser possível.

Pros

Os benefícios de usar Olvy são incontáveis. Primeiramente, a interface intuitiva torna a aprendizagem e a integração da equipe extremamente simples. A funcionalidade de filtrar e categorizar os comentários com base em sentimentos e tópicos nos ajudou a identificar rapidamente as áreas que precisam de atenção imediata. Isso nos permitiu direcionar nossos esforços de marketing de maneira mais eficaz e adaptar nossas estratégias com base no feedback dos clientes.

Cons

Em relação aos contras, sinceramente, não encontrei nenhum aspecto negativo digno de menção. A plataforma Olvy superou todas as nossas expectativas, desde a usabilidade até o suporte oferecido pela equipe. A ausência de contras é um testemunho da qualidade e eficácia desta ferramenta.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GO

Gabriel O.

CEO

E-Learning

### "Excelente serviço"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 14, 2023

No geral, é uma ótima maneira de receber feedbacks dos clientes e deixá-los informados sobre os novos recursos da empresa.

Pros

Utilizei o Olvy por meses e fiquei muito satisfeito com o serviço. É uma ótima maneira de receber feedbacks dos clientes e deixá-los informados sobre os novos recursos da minha empresa. A interface é muito fácil de usar e intuitiva, e eu pude facilmente configurar o Olvy para atender às minhas necessidades.Uma das coisas que eu mais gosto sobre o Olvy é que ele me permite receber feedbacks de clientes de uma forma muito fácil e organizada. Posso criar pesquisas, formulários e questionários para colher feedbacks sobre qualquer assunto. Também posso acompanhar os feedbacks que recebo e usá-los para melhorar meus produtos e serviços.

Cons

No entanto, uma coisa que me deixou preocupado é o preço do serviço, por ser um serviço premium, e os preços podem ser um pouco caros para algumas empresas. Isso pode ser um problema para empresas com orçamentos apertados ou em estágio inicial.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jose A.

Diretor de Marca

E-Learning

### "Um software de feedback muito bom"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

July 12, 2023

Gostei muito do Olvy quando usei, mas infelizmente não continuei pelo preço ser muito caro para nós, brasileiros. Contudo, achei ele completo e com ferramentas muito boas para fornecer todo suporte necessário aos meus usuários para desenvolvimento e feedback de produto.

Pros

O design é incrível, nunca vi um site tão bonito quanto o Olvy.

Cons

O preço é muito caro para brasileiros, poderia haver um desconto regional.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head of Product Design (Director)

Internet

### "Best tool to collect feedback."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 20, 2022

Pros

The user experience is seamless and very easy to use.

Cons

Nothing at all about the product that I don't like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

CMing W.

Engineer

Computer Networking

### "Nice place for Update Release to customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 13, 2022

Pros

It is easy to use with a clear interface.

Cons

The font looks not too good when in use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Barna B.

Community Leader / CEO

Online Media

### "Great Product for small teams and starters too"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 13, 2022

Pros

Easy tagging, continuity free plan, clear designing, clear view in the setups and more.

Cons

Not have Discord integration, or Slack, some functions not relative.

Switched from

[AnnounceKit](https://www.capterra.com/p/190137/AnnounceKit/)

The free plan is no longer available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Benjamin K.

Junior Software Developer

Information Technology and Services

### "Highly recommend"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 13, 2022

Pros

I like most the ease of use of the V1 (not yet migrated to V2), especially the integration

Cons

Customizability via css on our sight, we use css variables to change light and dark mode, and we've not yet found a solution for it

Reasons for choosing Olvy

Pricing and look was most suited to what we need, the admin dashboard was a major plus in what we can see

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Synamon M.

Content Creator

Renewables & Environment

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 13, 2022

Pros

Olvy is very easy to use and has a simple interface. It's easy for me to create updates and to collaborate with my team.

Cons

Nothing - it integrates seamlessly with our work and processes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

Jillian E.

Content Strategist

Computer Software

### "Great for app integration and notifications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 9, 2022

So far it has been great. I like the most recent updates!

Pros

I use this software predominately for getting updates and notifications to our user base on a weekly basis. It makes it very easy for me to communicate with our entire user base in just a few clicks. I know that new releases or notifications will be top of mind with our icon alert at the top of our app.

Cons

I don't like the format options in the create/edit a release area.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Kirsten R.

Manager, Customer Marketing

Computer Software

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2022

Pros

Olvy is really easy to use! I like being able to customize my release notes and answer questions users may have.

Cons

When you preview the release for the widget, I don't see the current release I am working on. I see what was posted previously.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Ryan H.

Senior Product Manager

Hospitality

### "My Experience with Olvy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2022

I have had a great experience with Olvy, and I haven't even taken advantage of all the features. Their product offers great value now and shows great promise for future development

Pros

Olvy's ability to push release notes and other announcements seamlessly

Cons

The emojis are over the top and not obvious as to what a user is trying to convey

Reasons for choosing Olvy

Pricing and ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Owotunmibi O.

Chief Executive Officer

Media Production

### "The Best Announce App In The Market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2022

Best so far.

Pros

I like everything about Olvy, most especially the release page.

Cons

Nothing. Only the price should be reviewed a bit downward to encourage start-up companies across the Africa.

Reasons for choosing Olvy

The best in the market

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LB

Laura B.

Product Designer

Computer Software

### "Very useful software to communicate with your users and collect feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 7, 2022

Pros

It was easy to integrate. Even in the free version, the options to customize are enough. We are happy to not depend on software team to announce to users new features. Our main goal is to boost secondary feature adoption

Cons

We had a few problems at the beginning to understand on practice how they measure users in order to choose the plan.

Reasons for choosing Olvy

Price and customization. Easy and concise.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

UX/UI Designer

Internet

### "This is a beautifully designed tool for us"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 6, 2022

So far, the whole experience is great

Pros

beautifully designed, and I can use it to communicate with our team

Cons

tracking the bugs when we manage our project

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WB

William B.

CEO

Computer Software

### "Tool to manage feedback to improve a software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 5, 2022

Pros

Gathering all the feedbacks and link it to release note and Linear

Cons

I miss a clean strategy of all the feedback I have.

Alternatives considered

[Nolt](https://www.capterra.com/p/236872/Nolt/)

Reasons for choosing Olvy

More features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Nahan P.

Maintainer

Computer Software

### "Very good tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2022

My overall experience for this is that it's a great tool with great support.

Pros

I loved the simplicity, design and usability. The support for this software is amazing.

Cons

There's nothing I didn't like, if I did have something, the olvy team would respond to me with a great workaround.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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