# Page 2 | Hardware Asset Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Hardware Asset Management the right IT Asset Management solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253952/Asset-Management-Servicenow/reviews

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Hardware Asset Management

4.3 (32)

[View alternatives](https://www.capterra.com/p/253952/Asset-Management-Servicenow/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Hardware Asset Management

## Showing most helpful reviews

Showing 26-32 of 32 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Tim S.  
VP of Marketing  
Computer Software  
Used the software for: 2+ years

### "Best Option for Enterprise Asset Management"

August 27, 2019

5.0

Pros

It's extremely powerful, flexible and scalable.

Cons

Implementation can be a beast because it's so flexible.

Review Source

ZI

Zishan I.  
Senior customer engineer  
Pharmaceuticals  
Used the software for: 1-2 years

### "Very much user friendly"

October 30, 2019

5.0

Pros

The software is self explanatory. You won’t really need a training to know how to use it. The query results are much faster than any other asset management software

Cons

Lack of automation is the only con with this product

Review Source

AS

Alyssa S.  
Corporate Support Analyst  
  
Used the software for: 1-2 years

### "Great tool for asset management"

December 7, 2016

4.0

We recently completed an enterprise-wide asset management update and we utilized ServiceNow. It was easy to use and it is now easy to update when assets are assigned to other users, retired or getting serviced by a vendor.

Review Source

VR

Verified Reviewer  
Business Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Okay System"

March 26, 2019

3.0

Pros

The system is used by many companies, therefore easy to use company to company.

Cons

The user interface could be better and the ticketing system could also be better.

Review Source

IA

Iwan A.  
Security Assessment Specialist  
  
Used the software for: 6-12 months

### "License compliance"

July 27, 2018

5.0

Pros

Lifecycle management of license compliance for computers and data centers. Hardware asset management.

Cons

The system is relatively difficult to implement and administer. Reporting needs improvement - add several reports related to the security of services.

Review Source

VR

Verified Reviewer  
Software developer  
Computer Software  
Used the software for: 6-12 months

### "Easy to use "

May 20, 2021

4.0

Pros

This is a great way to manage the assets, because it allows to have a better control

Cons

There are some fields that could be difficult to fill for a normal user 7

Review Source

JG

Jimmy G.  
  
  
Used the software for:

### "Do you want to know what you did with that one thing like 2 years ago?"

December 15, 2016

5.0

ServiceNow's asset Management is top notch. While it takes a bit to get set up both in the system and process training, the benefit is amazing. The integration options are endless.

Review Source

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