--- title: "GMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GMS Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/253975/GMS-Glass-Management-SaaS/" page_type: "product" language: "en" --- # GMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GMS ## What is GMS? GMS (Glass Management Software) is a leading point of sale software used by franchise dealerships to increase fixed ops revenue. We give you the tools to repair and replace OEM auto glass house that increases your profits and efficiency. With just a few clicks, your service advisors will procure, process, and bill insurance for repairs, replacements, and recalibrations. ## What is GMS used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GMS?[Manage this product listing](https://www.g2.com/products/mainstreet-gms/claim_requests/new?auto=true) ## GMS Overview Updated September 2026 AI summary GMS is a cloud and Windows-based point of sale solution tailored for franchise auto dealership service centers and fixed operations teams of any size. It covers inventory management, billing, quoting, work order tracking, maintenance and appointment scheduling, customer database management, and integrates with CDK Global, supporting daily operational workflows and record-keeping for automotive service environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GMS 4.3 (4) VS. [0.0](https://www.capterra.com/p/170712/Collision-Repair-Management-System/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 0.0 (747) Value For Money 3.5 (2) Value For Money 0.0 (692) Customer Service 4.3 (4) Customer Service 0.0 (717) ## GMS alternatives Highest Rated [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) [4.8 (747)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216500/Autoleap/) [Autorox](https://www.capterra.com/p/184222/Autrorox/) [4.8 (63)](https://www.capterra.com/p/184222/Autrorox/reviews/) Starting price $899.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184222/Autrorox/) [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121909/Shop-Boss-Pro/) [Fullbay](https://www.capterra.com/p/170876/Fullbay/) [4.7 (98)](https://www.capterra.com/p/170876/Fullbay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170876/Fullbay/) ## FAQs about GMS Overview ### What company size and specific industries is GMS built for? GMS is designed for franchise auto dealership service centers and fixed operations teams. It fits automotive businesses that manage dealership service departments, especially service centers within franchised dealer environments, rather than general-purpose companies across unrelated industries. Features and Usability ### What are the key features of GMS? GMS offers billing and invoicing, quotes and estimates, customer database management, and work order management for service tracking. It also includes maintenance scheduling, appointment scheduling, inventory management, purchase order management, document management, data import/export, labor rates, VIN lookup, and third-party integrations. Integrations ### Which third-party tools and platforms does GMS integrate with? GMS integrates with CDK Global. Getting Started and Support ### What training and onboarding options does GMS offer? GMS provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and training with an instructor, documentation gives written reference material for self-paced review, and videos provide visual walkthroughs for learning key features and steps. Getting Started and Support ### What customer support options does GMS offer? GMS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. These channels give users several ways to find answers or contact support, with direct assistance available at any time through live representatives. ## Features AI summary Based on 3,592 Point of Sale reviews According to Capterra reviewers, these are the Point of Sale features buyers prioritize most when evaluating a solution: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) GMS is positioned around other Point of Sale capabilities in its current feature set. Its available tools can still support day-to-day operational needs, depending on the business use case, by helping teams manage core workflows, maintain organized records, and keep routine sales activities running efficiently. Inventory Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Data Import/Export Import and export data to and from software applications Document Management Store, manage, and track all electronic documents in a centralized location Labor Rates Track, manage, and standardize customer rates for services performed by technicians GMS 11 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Inventory Management: Track and manage inventory levels to maintain proper supply - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history --- Get Advice We can help you find the software with the features you need. Features 3.5 (4) 3.5 Based on 4 reviews ## Pricing Value for money 3.5 (2) ### Starting price Free trial not available Value for money 3.5 (2) 3.5 Based on 2 reviews ## Integrations [ CDK Global](https://www.capterra.com/p/122988/CDK-Global/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (4) 4.3 Based on 4 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating 5(1) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RB Robert B. MANAGER Automotive ### "Mainstreet " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 5, 2022 Does what we need it to do but could have more options like who is scheduling the job and having the vehicle match up with a part number like it had before. Pros Submitting insurance claims and glass, vehicle lookup Cons the integration of CDK needs more options for users Reasons for choosing GMS used before Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Samantha T. AUTO GLASS SPECIALIST Automotive ### "My Mainstreet Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 23, 2022 Pros When it works it is easy to use. It is easy to find older job information. There are consistently new ways to help make jobs easier to put in correctly. Cons Appointments that are scheduled will disappear. Certain technicians regularly cannot complete jobs. Parts for newer cars are rarely up to date or there are no options for them. It is often very slow even with few tabs being open. It will not save something if it's open for too long or if you're moving back and forth from tabs so it has to be started from scratch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Joseph D. Auto Glass Specialist Automotive ### "Pretttyyyy pretty good" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 23, 2022 Overall the site is good but there are avenues that could use improvement Pros The interface is very user friendly and can be picked up almost immediately Cons The program often runs slow causing work to grind to a halt Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Nicholas P. office administrator Automotive ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 18, 2022 Overall the experience is great. Love the product and how easy it is to use, if there is a tech issue it gets solved fast. Pros \-Easy to use -Submit payments in just 3 clicks -Gives the reasons why EDI's are rejected if they are Cons \-Gives alerts when not needed Ex: Vehicle doesn't match when it actually does. -Sometimes says the discount % is incorrect when it actually is. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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