# UnSpot Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is UnSpot the right Desk Booking solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/254136/UnSpot/reviews

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UnSpot

4.9 (72)

[View alternatives](https://www.capterra.com/p/254136/UnSpot/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of UnSpot

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

YA

Yu A

customer supportElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: 6-12 months.

“The task assignment and tracking features are excellent, providing clear visibility into project progress.“

July 30, 2024

YA

Yu A

customer supportElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: 6-12 months.

“The notification system can be a bit too frequent, which can be distracting.“

July 30, 2024

IL

Irina L

IP Core Network EngineerTelecommunications, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“The ability to view our floorplan and select desks near colleagues, coupled with the convenience of booking meeting rooms through MS Teams and Outlook, is exceptional.“

January 18, 2024

IR

Ivan R

Consulting executiveInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“Sometimes, the changes in booking information made from parallel systems are not synchronized fast enough inside the system“

January 29, 2024

EW

Emrick W

Digital Marketing ManagerConsumer Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“UnSpot provides an efficient solution for booking flexible workspaces, making the process quick and syncing seamlessly with tools like Google Calendar.“

December 26, 2023

DB

David B

Business AnalystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“One issue I have is the automatic cancellation of reservations if I forget to check in upon arrival.“

December 14, 2023

SW

Shreya W

Application DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: Less than 6 months.

“The platform allows team members to conveniently book workspaces online, providing visibility of available desk space and facilitating bookings from anywhere.“

January 18, 2024

RC

Rebecca C

System AnalystHospitality, 11 - 50 employeesUsed the software for: 6-12 months.

“On occasion, the platform's time zone alignment does not automatically update, causing a minor inconvenience.“

September 4, 2023

## Showing most helpful reviews

Showing 1-25 of 72 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Victoria A.  
It Governance  
Automotive  
Used the software for: 6-12 months

### "A catalyst for efficient workspace management"

March 26, 2024

5.0

Our journey with UnSpot has been exceptionally fruitful, presenting an efficient and trouble-free method for effective workspace management.

Pros

The standout feature is UnSpot's ability to integrate with other apps, simplifying desk reservations and coordination for our team activities, like our regular team lunches.

Cons

UnSpot has consistently satisfied our requirements flawlessly. The platform's dependability and ease of use have firmly established it as a crucial element of our office's daily operations.

Review Source

PR

Penelope R.  
PM  
Commercial Real Estate  
Used the software for: Less than 6 months

### "A unique advantage for crossover work"

August 12, 2024

5.0

UnSpot has handled the test of keeping all of us associated and cooperating flawlessly in a cross breed arrangement. It's made us more useful and adaptable, and we can now work from anyplace with practically no issues. This has made us more joyful with our positions and saved money on office costs.

Pros

UnSpot has totally changed how our group works in a half breed workplace. The work area booking framework is really simple to utilize, making planning a breeze. The video conferencing works faultlessly, so we can visit without any surprises regardless of where we are. Furthermore, the record sharing and errand the executives devices have truly helped our joint effort.

Cons

Setting it up at first was somewhat of an aggravation, and it took some time for everybody to get its hang. The portable application can be a piece delayed during active times, which can pester.

Review Source

HH

Hwe H.  
Program Manager  
Media Production  
Used the software for: Less than 6 months

### "User-friendly and responsive support"

December 14, 2023

4.0

My experience with UnSpot has been largely positive. While encountering a few glitches, the standout aspect has been the exceptional customer support. Their team is quick to respond and proactive in providing solutions and updates.

Pros

UnSpot is user-friendly, making it easy to adapt and use efficiently. This simplicity in design and functionality is a significant advantage for everyday users.

Cons

A feature that could be improved is administrative notifications. Currently, as an admin, I don't receive alerts when a space is booked, which necessitates frequent manual check-ins to monitor office activity. An automatic notification system would be a valuable addition.

Review Source

fK

fatima K.  
Software Development  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Efficient office management tool"

July 30, 2024

5.0

UnSpot has really streamlined our office management, making it a lot simpler to coordinate between remote and in-office staff.

Pros

The interface is super intuitive, so everyone can use it without any issues. I particularly like the detailed office analytics and the flexible scheduling options.

Cons

The internal help desk feature could be more responsive. Sometimes it takes longer than I'd like to get help with urgent issues.

Review Source

YA

Yu A.  
customer support  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Enhanced project management"

July 30, 2024

5.0

UnSpot's task management features have been a significant boost to our project management efforts. It helps keep everyone on track and ensures that deadlines are met.

Pros

The task assignment and tracking features are excellent, providing clear visibility into project progress. This has improved our team's efficiency and accountability.

Cons

The notification system can be a bit too frequent, which can be distracting. More customization options would be helpful.

Review Source

EP

Eric P.  
HR  
Information Technology and Services  
Used the software for: 1-2 years

### "Industry-standard performance with evolving capabilities"

January 25, 2024

5.0

UnSpot has been an instrumental tool for us, notably in transitioning away from cumbersome spreadsheet-based seat planning. Not only does it excel in its core conference room booking functionalities, but it's also making promising strides in the field of workspace management.

Pros

UnSpot has long been a cornerstone in our conference room management, seamlessly integrating with popular calendaring platforms such as Outlook and Google Calendar. This has made adoption across our organization almost frictionless. Recently, the introduction of space management modules has been a godsend, especially in planning our return to office post-COVID. These modules allow for easy visualization of seating arrangements, helping us maintain necessary physical distancing.

Cons

As UnSpot continues to expand its feature set, it's clear that there's still work to be done. While they're at the forefront in terms of conference room bookings, their newly added features are not yet as polished as those of some competitors. However, UnSpot is open to customer feedback, and we've already seen enhancements in these new modules based on our inputs. This responsiveness to customer needs is encouraging and suggests that these minor shortcomings will likely be addressed in future updates.

Review Source

SR

Steven R.  
Auditor  
Information Technology and Services  
Used the software for: 1-2 years

### "UnSpot: A boon for modern workplaces"

December 26, 2023

5.0

With over two years of experience using UnSpot, it has become an integral part of our company's room and resource reservation strategies. Its cloud-based nature allows seamless, robust operation that empowers our users to easily book rooms whether they're in the office or on the go.

Pros

One of the best aspects of UnSpot is its cloud-based architecture, which eliminates the need for in-house infrastructure- saving us both time and money. It also streamlines the reservation process and makes it incredibly user-friendly.

Cons

While the core functionalities are excellently executed, the pricing model for add-ons and additional features leaves much to be desired. The steep costs associated with these extras make it difficult for us to justify expanding our use of the platform, despite seeing value in those additional services.

Review Source

DJ

Diana J.  
Software Engineer  
Human Resources  
Used the software for: 1-2 years

### "The go-to for hybrid workplaces"

January 30, 2024

5.0

UnSpot simplifies the complexities of managing workspaces across our three locations. Its mobile and desktop apps make it a versatile tool for desk booking.

Pros

What sets UnSpot apart is its seamless cross-platform experience, making it possible to book desks from anywhere.

Cons

Real-time reporting could be more responsive, especially when you need to monitor who has booked desks in advance.

Review Source

IR

Ivan R.  
Consulting executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Streamlining hybrid workspaces effortlessly"

January 29, 2024

5.0

UnSpot has revolutionized the way our company works in a hybrid work environment. The way it provides intuitive features to manage office resources to book desks and meeting rooms has provided ease in this aspect of our jobs. It seamlessly integrates with other communication tools, making coordination amongst teams improved and ensuring high productivity

Pros

The desk booking system is quite friendly to work with, and offers flexible scheduling that our employees have appreciated. The meeting room reservation system is free from the prior hassles associated with it. The hybrid work schedule feature fits perfectly in keeping everyone on track and working together. Office analytics, like insightful data, help manage the workspace effectively. The internal help desk is a very useful feature in addressing any problems with hybrid office setups

Cons

Some better customization possibilities could be added. Sometimes, the changes in booking information made from parallel systems are not synchronized fast enough inside the system

Review Source

Mary M.  
Clinician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Transforming Hybrid Work with Unspot's Innovative Solutions "

February 1, 2024

5.0

UnSpot's introduction to our hybrid work environment has been a game-changer, streamlining the booking and management of office resources. The software's ease of use and comprehensive functionality are key to its indispensability in our daily operations.

Pros

The desk booking system's simplicity encourages easy employee scheduling. The efficient meeting room booking supports our dynamic work needs. The hybrid work schedule feature ensures team coordination and information flow. The office analytics offer strategic insights for better workspace planning.

Cons

New users would benefit from more detailed tutorials. Integration with some specialized third-party tools could be more seamless.

Review Source

TG

Terri G.  
DevOps Engineer  
Human Resources  
Used the software for: 6-12 months

### "Mapping out efficiency"

January 28, 2024

5.0

The platform excels in all areas, from usability to functionality.

Pros

The unique feature of creating a visual map of the office layout allows for easy identification and booking of desks.

Cons

One drawback is the inability to book multiple days in a single action, which could be improved for greater convenience.

Review Source

BD

Brandon D.  
Mobile Game Tester  
Computer Games  
Used the software for: Less than 6 months

### "Simplified hybrid office management"

September 21, 2023

5.0

UnSpot has simplified the way we handle our workspace dramatically. What sets it apart is the complete control it offers over physical assets like office spaces and parking lots. Before, managing desks and car park spaces was manual and cumbersome, but now everything is just a tap away. Our employees enjoy the autonomy they now have in reserving their work spots remotely and in real-time, making it a beneficial addition to our hybrid work model.

Pros

UnSpot's self-serve options are transformative. The live remote booking system has increased our operational efficiency tenfold. Now, every employee can decide where they want to sit or park without a middleman. This has resulted in a smoother workflow and higher overall satisfaction among team members. Its intuitive UI and real-time updates remove all ambiguity, making it incredibly easy to secure a spot for the day.

Cons

The mobile app interface could be improved for altering reservations. While booking is a breeze, changing a seat once it's reserved can be a bit tricky. The web version has a more user-friendly approach to this, but the app could use some fine-tuning in this area.

Review Source

RR

Rolando R.  
HR Generalist  
Human Resources  
Used the software for: Less than 6 months

### "The good quality-price ratio"

August 15, 2023

5.0

We needed a desk booking system with navigation and interactive maps. My friend recommended Unspot and we think it was a great choice. As an HR I enjoy the office analytics part of the App most of all. The interactive maps and wall panels also look very cool and they do work well for our company.

Pros

Works fast, effective, saves us a lot of time as office logistics is automated now, the price is ok.

Cons

There has never been any downsides to the software.

Review Source

AH

Abigail H.  
IT Developer  
Hospitality  
Used the software for: 6-12 months

### "It makes team work much easier"

September 4, 2023

5.0

UnSpot's innovation in hybrid collaboration is evident in its user-friendly approach. It streamlines our workflow with its intuitive design and integrated features.

Pros

The desk booking system is a standout, allowing smooth workspace allocation. Real-time updates enhance coordination. The platform's ability to address workspace challenges is commendable.

Cons

A bug affecting the display of current desk users sometimes requires refreshing the browser, albeit infrequently. Minor lagging and reservation issues have been noted on rare occasions.

Review Source

JL

Julie L.  
Director, Internal Communications  
Apparel & Fashion  
Used the software for: 6-12 months

### "Simplifying Workspace Scheduling"

December 26, 2023

5.0

UnSpot stands out for its simplicity and effectiveness in scheduling and assigning workspaces.

Pros

The process of scheduling and workspace assignment is straightforward and user-friendly. The ease with which requests are managed and received is a major benefit, streamlining the entire process.

Cons

A minor issue is the difficulty in navigating office maps on a mobile phone. This can sometimes make the experience less smooth when using the platform on smaller screens.

Review Source

LS

Liam S.  
Electrical Contractor  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "User-friendly With Potential for Expansion"

December 27, 2023

5.0

My experience with UnSpot has been overwhelmingly positive, especially considering its potential to integrate with a facilities management system.

Pros

The ease of use is a significant factor, particularly for those who are not accustomed to such systems. The potential to add more functions like facilities management is appealing, as it could consolidate various processes into one system, enhancing overall utility.

Cons

At this early stage of use, it's difficult to pinpoint any specific cons. Continued use and exploration of the system's features will provide a clearer understanding of any areas needing improvement.

Review Source

PW

Paige W.  
Marketing assistant  
Computer Games  
Used the software for: Less than 6 months

### "Streamlined booking and scheduling"

October 4, 2023

5.0

Incorporating UnSpot has revolutionized our booking systems across various facilities. Its advanced functionality and supportive backend have made booking workplaces, meeting rooms and parking lots an effortless and intuitive process.

Pros

The innovative platform of UnSpot excels in providing a rewarding and efficient booking experience, allowing for seamless management of various facilities.

Cons

While some tutorial content lacks depth, navigating and understanding the platform is attainable with some exploration and diligence.

Review Source

JM

Jeffrey M.  
Customer support specialist  
Program Development  
Used the software for: Less than 6 months

### "A boon for startups"

May 13, 2024

5.0

Having used UnSpot for over two years, the platform has consistently provided exceptional service and responsive customer support.

Pros

The Slack community and the online platform are invaluable resources for booking desks and meeting rooms, especially for early-stage startups. The user interface is intuitive, making the entire booking process smooth and hassle-free.

Cons

While there's not much to dislike, increasing the frequency of networking events in the afternoon would benefit our team's networking and collaboration opportunities.

Review Source

RR

Rachel R.  
Project Manager  
Hospitality  
Used the software for: Less than 6 months

### " Empowering work flexibility"

September 4, 2023

4.0

UnSpot empowers our work flexibility with its intuitive design and versatile features. It has seamlessly integrated into our hybrid work model, fostering collaboration.

Pros

The hybrid work schedule feature ensures everyone stays informed and connected. Desk and meeting room reservations are effortless, enhancing coordination. The internal help desk resolves issues promptly.

Cons

There have been rare instances of minor glitches, including time zone discrepancies during desk booking. These challenges, while infrequent, could be addressed for a smoother experience.

Review Source

DK

Dishon K.  
Project Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Simplified Hybrid Workspace Management"

January 11, 2024

5.0

UnSpot has significantly eased the management of our hybrid workspace, offering a streamlined and user-friendly solution for office space booking.

Pros

The system's intuitive interface and ease of use stand out. Setting it up was a smooth process, and once operational, our staff quickly adapted to using it for booking desks and meeting rooms.

Cons

More robust admin permissions and the ability to use color-coded markers on floor plans for easier differentiation would be beneficial enhancements.

Alternatives considered

[Skedda](https://www.capterra.com/p/132372/Skedda-Bookings/)

Review Source

LB

Lola B.  
Software Developer  
Hospitality  
Used the software for: 6-12 months

### "Simplified Setup and Robust Analytics with a Few Hurdles"

September 4, 2023

5.0

Booking rooms right outside conference spaces has been impressively easy. Unveiling room availability, usage durations, and occupants adds value to our meeting experience.

Pros

The setup process is user-friendly and efficient. Analytics cater to data enthusiasts, offering insightful utilization patterns. The interface is sleek and customer support is responsive. Frequent feature additions enhance its functionality.

Cons

I don't even know what to say! Everything works great, no complaints. Thanks UnSpot!

Review Source

LB

Liam B.  
Lead Game Designer  
Computer Games  
Used the software for: Less than 6 months

### "Streamlining hybrid workflows like a pro"

September 21, 2023

5.0

UnSpot has been a fantastic addition to our office setup. We've seen a significant increase in team efficiency, from scheduling to desk and meeting room bookings. The convenience of having all these features in one platform has given us greater control and optimization of our office space.

Pros

The desk booking system is incredibly intuitive. Its flexible scheduling options make it convenient for everyone;The meeting room booking system is intelligent and adaptable, making sure that no two teams book the same room at the same time.

Cons

I've encountered a minor issue where sometimes, the desk user for a specific time won't show up in the system. A simple browser refresh usually fixes it, but it's something to note.

Review Source

SK

Sheri K.  
Principal Consultant  
Human Resources  
Used the software for: Less than 6 months

### "Revitalized office space"

January 18, 2024

4.0

With continuous feature updates like calendar integration and weather alerts, UnSpot has become a key element in rejuvenating our office space usage.

Pros

UnSpot played a critical role in respecting Covid restrictions and employee comfort. Now, it serves as a platform to encourage more in-person interactions by showing available space and colleague presence.

Cons

No drawbacks to mention; UnSpot is an intuitive application that delivers as promised.

Review Source

CT

Connor T.  
Specialist of the Legal Department  
Hospitality  
Used the software for: Less than 6 months

### "Bridging work boundaries"

September 1, 2023

5.0

UnSpot bridges work boundaries with its intuitive design and practical features. It has enhanced our hybrid work setup by fostering connectivity and collaboration.

Pros

The desk booking system streamlines workspace allocation, and real-time updates keep us informed. UnSpot's internal help desk feature is a time-saver for issue resolution.

Cons

Occasional lagging and reservation challenges have been observed but are not a common occurrence. A minor bug affecting the display of current desk users can be resolved with browser refresh.

Review Source

LY

Larry Y.  
Recruiter  
Human Resources  
Used the software for: 6-12 months

### "Perfect solution in every way"

August 14, 2023

5.0

We save a lot of time now with the help of this tool. Making sure you have the right desk at the right time is a one-click affair. After the pandemic it also helps us save money. We increased the staff lately, but decided to stay at the same office as part of our team works remote and comes to the office once in a while using the Unspot booking system. This decision saved us a lot of money and time.

Pros

I like that it is simple and effective at the same time.We started from booking the desks for our hybrid office online, next moved to installing the UnSpot Meeting Room Display. Both parts of the system works well, the team enjoys the new tool very much.

Cons

Haven’t noticed any major bugs so far. All works properly.

Review Source

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