# RemoteOperator Helpdesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RemoteOperator Helpdesk Software - reviews, pricing plans, popular comparisons to other Remote Support products and more.

Source: https://www.capterra.com/p/254164/RemoteOperator-Helpdesk

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# 

 RemoteOperator Helpdesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

RemoteOperator Helpdesk

## What is RemoteOperator Helpdesk?

RemoteOperator is a cloud-based remote control and helpdesk application developed in Japan for companies with a remote workforce or technical support department. It enables professionals to access and control company PCs online from remote locations with a one-time password or an icon click without using a VPN. Available in Japanese only, it supports both manned support activities, such as in-house help desks, and unmanned support activities like system and server maintenance. With this web-based tool, technicians can visualize customer issues experiences shown on iOS or Android devices, providing multi-device support in real-time from a Mac or Windows PC.

## What is RemoteOperator Helpdesk used for?

[Remote Support](https://www.capterra.com/remote-support-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

¥18000

Per Month

Free trial  
not available

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Do you work for RemoteOperator Helpdesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intercom.co.jp/&name=RemoteOperator Helpdesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RemoteOperator Helpdesk

0.0

VS.

[4.7 (1,367)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting Price

¥18000

Per Month

Starting Price

$480

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (11,602)

Value For Money

0.0 (0)

Value For Money

4.7 (8,203)

Customer Service

0.0 (0)

Customer Service

4.6 (7,495)

## RemoteOperator Helpdesk alternatives

Highest Rated

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Starting price

$34.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting price

$29.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

File Transfer

Move files across different systems or networks

Real-Time Chat

Engage in direct, instant messaging with customers, users, etc.

Remote Access/Control

Access work applications remotely, for when working away from the office and/or traveling

Screen Sharing

Digitally share screen view with others

Troubleshooting

Take actions to troubleshoot issues for networks, devices, etc.

RemoteOperator Helpdesk 5 features

Move files across different systems or networks

Engage in direct, instant messaging with customers, users, etc.

Access work applications remotely, for when working away from the office and/or traveling

Digitally share screen view with others

Take actions to troubleshoot issues for networks, devices, etc.

## Pricing

Basic

¥18,000

Per Month

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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