# RemoteOperator Helpdesk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RemoteOperator Helpdesk Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/254164/RemoteOperator-Helpdesk --- # RemoteOperator Helpdesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) RemoteOperator Helpdesk ## What is RemoteOperator Helpdesk? RemoteOperator is a cloud-based remote control and helpdesk application developed in Japan for companies with a remote workforce or technical support department. It enables professionals to access and control company PCs online from remote locations with a one-time password or an icon click without using a VPN. Available in Japanese only, it supports both manned support activities, such as in-house help desks, and unmanned support activities like system and server maintenance. With this web-based tool, technicians can visualize customer issues experiences shown on iOS or Android devices, providing multi-device support in real-time from a Mac or Windows PC. ## What is RemoteOperator Helpdesk used for? [Remote Support](https://www.capterra.com/remote-support-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ¥18000 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RemoteOperator Helpdesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intercom.co.jp/&name=RemoteOperator Helpdesk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RemoteOperator Helpdesk 0.0 VS. [4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price ¥18000 Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (11,609) Value For Money 0.0 (0) Value For Money 4.5 (8,210) Customer Service 0.0 (0) Customer Service 4.4 (7,502) ## RemoteOperator Helpdesk alternatives [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. File Transfer Move files across different systems or networks Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Screen Sharing Digitally share screen view with others Troubleshooting Take actions to troubleshoot issues for networks, devices, etc. RemoteOperator Helpdesk 5 features Move files across different systems or networks Engage in direct, instant messaging with customers, users, etc. Access work applications remotely, for when working away from the office and/or traveling Digitally share screen view with others Take actions to troubleshoot issues for networks, devices, etc. ## Pricing Basic ¥18,000 Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)