---
title: "rakumo Workflow Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about rakumo Workflow Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more."
source_url: "https://www.capterra.com/p/254227/rakumo-Workflow/"
page_type: "product"
language: "en"
---

# 

 rakumo Workflow Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

rakumo Workflow

## What is rakumo Workflow?

The rakumo workflow is a cloud-based workflow system that works with Google Workspace. rakumo can easily digitize your business flow. Eliminate troublesome paper and Hanko. Approval and application work can proceed without delay, speeding up the approval process. In addition, the high-browsable UI has been highly evaluated for making it easy to check the progress of applications and approvals.

## What is rakumo Workflow used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

¥300

Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### rakumo Workflow

4.8 (4)

VS.

[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

¥300

Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4)

Ease Of Use

4.5 (6,068)

Value For Money

4.5 (4)

Value For Money

4.3 (4,685)

Customer Service

4.3 (4)

Customer Service

4.4 (4,478)

## rakumo Workflow alternatives

Highest Rated

[4.7 (3,622)](https://www.capterra.com/p/186749/TaxDome/reviews/)

Starting price

$800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Jira](https://www.capterra.com/p/19319/JIRA/)

[4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/19319/JIRA/)

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

[4.5 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184581/Asana-PM/)

## FAQs about rakumo Workflow

Overview

### What company size and specific industries is rakumo Workflow built for?

rakumo Workflow is designed for companies of any size and in any industry, with use across a wide range of organizations in Japan. It is part of the rakumo for Google Workspace series and is suited to businesses ranging from smaller teams to larger enterprises.

Features and Usability

### What are the key features of rakumo Workflow?

rakumo Workflow offers approval process control, business process automation, and workflow configuration for managing routed requests. Core features also include customizable forms, customizable fields, template management, task management, and document management. Access controls/permissions, role-based permissions, alerts/notifications, commenting/notes, and search/filter support process oversight.

Integrations

### Which third-party tools and platforms does rakumo Workflow integrate with?

rakumo Workflow connects natively to Google Workspace.

Getting Started and Support

### What training and onboarding options does rakumo Workflow offer?

rakumo Workflow provides webinars and documentation to help teams get started. Webinars offer live or scheduled guidance on product use, while documentation gives written reference material for self-paced learning and ongoing support when checking setup steps or feature details.

Getting Started and Support

### What customer support options does rakumo Workflow offer?

rakumo Workflow provides Email/Help Desk and FAQ/Forum support. With no user feedback available on support experiences, no clear pattern emerges on response speed, helpfulness, or common issues. The listed channels suggest a standard support setup for users seeking direct assistance or self-service guidance.

## Features

AI summary

Based on 13,904 Workflow Management reviews

Capterra data shows that buyers of workflow management software rank the following features as their top priorities:

-   **Task Management** (**50%** of reviewers rated this feature as critical)
-   **Progress Tracking** (**46%**)
-   **Business Process Automation** (**43%**)

rakumo Workflow supports all three of the features reviewers value most: **Task Management**, **Progress Tracking**, and **Business Process Automation**. Combined, these capabilities help businesses organize work, monitor each step of ongoing processes, and automate repeatable tasks, allowing teams to complete workflows more efficiently and maintain better operational consistency.

Task Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Progress Tracking

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Approval Process Control

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

Alerts/Notifications

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Workflow Configuration

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alter the default workflow to meet your organization's needs

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

rakumo Workflow 17 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Commenting/Notes: Leave comments and notes on documents for others to view
- Customizable Fields: Customize data fields to support various needs and use cases
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Mobile Access: Access software remotely via mobile devices
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Workflow Configuration: Alter the default workflow to meet your organization's needs

---

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Features

4.5 (4)

4.5

Based on 4 reviews

## Pricing

Value for money

4.5 (4)

Free Trial

Basic

¥300.00

Per Month

Value for money

4.5 (4)

4.5

Based on 4 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (4)

4.3

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

会社員

Food & Beverages

### "Google Workspaceとの連携"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

July 6, 2023

細かい小口申請、社書類への押印申請、比較的大きな案件もスムーズに運用できています。途中で中断しても、下書きとして残ります。なので、途中でデータ消去になってしまい戦意喪失することもありません。

Pros

決裁者、ルートが明確で、案件によるカスタマイズが簡単に設定できます。たまに念のためにで、印刷しますが　印刷の字面も座りが良いです。前の製品と比較して、添付も上げやすく！　見やすく！　助かっています。

Cons

改善要望は特にありません。フローが詰まったときに、自然と催促してもらえたら嬉しいです。

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

ｾｰﾙｽｴﾝｼﾞﾆｱ

Automotive

### "ﾗｸﾓﾜｰｸﾌﾛｰ運用により業務改善20％達成！"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 5, 2023

このようなﾂｰﾙは初めて触れたが、少しの学習でﾌﾛｰ作成することが出来、業務改善や記録明確化など多岐にわたる効果を実感できた。

Pros

ﾗｸﾓﾜｰｸﾌﾛｰによる業務改善20％達成

Cons

添付資料に書き込みながらﾊﾞﾄﾝのように運用できれば更に良い。

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

会社員

Information Services

### "Google Workspaceを利用されている方に使っていただきたい"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 5, 2023

かゆいところに手が届くよう、様々なところに手が加えられている。そのため、どうすればいいかわかりにくいところもあるが、調べたりサポートへ問い合わせすれば、だいたい解決できる。管理者として満足している。

Pros

・Google Workspace上のユーザー情報を取り込み、同期できること　→入退社が発生した場合のアカウント管理工数が削減できる・役職の設定や申請フローの構築に柔軟性があること　→痒い所に手が届く設定が可能で工夫すればほぼできないことはないと思われる

Cons

・機能の増改築を繰り返したせいか、どこに何があるかわかりにくいところがある。・申請画面のデザインがやや野暮ったく前時代感がある。・申請書において複数選択するチェックボックスの構築の仕方がスマートではない

Reasons for choosing rakumo Workflow

Google Workspaceとの連携価格柔軟性がありそうな印象

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

会社員

Motion Pictures and Film

### "各画面が直感的で分かりやすく、操作も設定も簡単におこなえる"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 5, 2023

ハンコ不要でペーパレス。在宅勤務中でもスムーズに起票から承認までおこなうことが出来て、業務効率化を実現できている。紙ベースの時に比べ、無駄なプロセスが省かれスピード感が増した。ユーザー部門で設定が簡単におこなえる為、システム管理者の業務負荷が減りました。

Pros

直感的に操作できるＵＩになっており、使いやすい。また情報システム部門の者ではなくとも、簡単に設定ができる。承認フローの経路や進捗状況なども一目で確認しやすい点が良い。GoogleWorkspaceとの親和性が良いメールでの通知機能も充実していて、確認作業がスムーズにおこなえる。

Cons

クラウドサインと連携しているが、その他の主要なサービスとも連携して欲しい承認時のコメントにリプライする機能が欲しい。

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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