# Splashtop Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Splashtop Business the right Remote Desktop solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/254271/Splashtop-Business/reviews

---

Splashtop Business

4.4 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Splashtop Business

Ease of use

4.6

Customer Service

4.4

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
IT Support Tier 2  
Information Technology and Services  
Used the software for: 1-2 years

### "A great option for remote support."

October 5, 2023

4.0

Since the beginning, it has been a problemless relationship with splashtop and the remote access options, and we appreciate the easy of use and management that it provides.

Pros

The group layout, how reliable it has been for us, the pricing, and how easy it is for end users to get onboard.

Cons

The streamer agent sometimes needs to be manually update because the auto update process is a bit slow, and it needs to have a user log in to update automatically.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Review Source

BS

Ben S.  
IT Operations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Fast, reliable and surprisingly robust"

August 12, 2022

5.0

We use this software constantly on a daily basis to support our clients, no real headaches at all!

Pros

\*Ease of deployment \*User friendly \*Portable business app (to remote from) \*Clear image quality/adjustable quality for different network conditions \*Inventory info and custom alerts!! \* Mobile app works really well Enterprise: \*Scripting and scheduled tasks \*Windows update patching \*Antivirus status/detection

Cons

\*only one unattended agent can be installed on a machine at a time as far as I know. We use SOS in these cases but occasionally but heads with another vendor that use splashtop too \*Pricing model is a little restrictive \*There are some potentially better products out there, but from far far worse companies to work with

Alternatives considered

[Atera](https://www.capterra.com/p/144309/Atera/)

Switched from

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)

We required a very specific set of functionalities out of the product and got quickly lost in the various pricing tiers and options. The sales team was very easy to work with to get the perfect environment for us.

Review Source

DC

David C.  
IT Assistant  
Information Technology and Services  
Used the software for: 2+ years

### "Great all rounder"

June 5, 2023

4.0

Super flexible, great product.

Pros

It has a great feature list, it's pricing is very competitive and it integrates with many other services.

Cons

Sometimes it's streamer service crashes or fails to open, requiring the user of the target machine to open the streamer window. This then restarts the service and allows a remote connection.

Reason for choosing Splashtop Business

We already used Splashtop for it's SOS product, so migrating over entirely was a no brainer.

Switched from

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

LogMeIn pricing went through the roof. It also lacks many features.

Review Source

TY

Tsunghan Y.  
会社員  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "異なるＯＳ間でも接続できる"

February 1, 2023

4.0

接続元と接続先でアプリを事前にインストールしておけば、簡単にアクセスできる。コロナの影響で在宅作業が増えているため、家でも会社の装置にアクセスできることが、実にありがたい。

Pros

リモートデスクトップはWindowsの標準機能として搭載されているが、リモートコントロールできる対象はwindowsに限定している。例えば、windowsとMacの間だと通信できない。この点に関しては、splashtopはこの制限がない。また、iOS、androidにもサポートしているため、モバイル装置からのアクセスも可能。セキュリティに関しては、クライアント側にデータの保存ができないように設定可能のため、情報漏洩の対策になる。

Cons

永久ライセンスがなく、サブスクリプション契約のため、維持費がかかる。また、解像度の違いによって、画面が見づらい、操作しにくい時がある。

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)

splashtopはマルチディスプレイに対応しているため、画面が見やすい。また月々の料金としては、AnyDeskとTeamViewerより安い。

Review Source

IB

Ian B.  
IT Manager  
Computer Hardware  
Used the software for: 2+ years

### "Splashtop the Business Choice"

August 14, 2023

4.0

Brilliant, when we have had a question it has been answered quickly.

Pros

We choose Splashtop for a number of reasons, we were looking for a alternative to LogmeIn. Splashtop was able to cover, unattended remote access, sharing access with our clients, File Transfer and above all cheaper.

Cons

We have been using Splashtop for a couple of years and so far have found nothing that causes us issues.

Review Source

VR

Verified Reviewer  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Remote access for all devices"

July 25, 2023

5.0

Our overall experience has been phenomenal and I would recommend the solution to any IT team regardless of size.

Pros

Splashtop Business has been a consistently reliable, fast, and easy solution to use for remote access into devices.

Cons

It would be nice if we could click and navigate on a mobile device instead of being restricted to view-only.

Review Source

kN

kelly N.  
CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use and setup"

December 20, 2022

5.0

Its been a great product for the money.

Pros

It is easy to set up and install. It doesn't take much time and my employees can easily download and get right to work.

Cons

Unable to integrate if a client is already using Splashtop for their personal use, it cant be installed twice for separate use.

Alternatives considered

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)

Reason for choosing Splashtop Business

Easier to use.

Review Source

HKM

Hari Krishna M.  
Solutions Engineer  
Computer Software  
Used the software for: 2+ years

### "Splash-tops!"

February 18, 2023

4.0

It was smooth to use this product. They aren't much responsive to collaboration.

Pros

Ease in remoting to another user system. It's very economical.

Cons

It requires viewer installation separately to remote in. And most of the time it doesn't install automatically. So, we are clueless sometimes.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing Splashtop Business

Because lot of clients prefer Splashtop

Review Source

Similar Products

Featured