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Showing Most Helpful
Showing 8 of 8 reviews
"Remote access for all devices"
Overall: Our overall experience has been phenomenal and I would recommend the solution to any IT team regardless of size.
Pros: Splashtop Business has been a consistently reliable, fast, and easy solution to use for remote access into devices.
Cons: It would be nice if we could click and navigate on a mobile device instead of being restricted to view-only.
"Fast, reliable and surprisingly robust"
Overall: We use this software constantly on a daily basis to support our clients, no real headaches at all!
Pros: *Ease of deployment *User friendly *Portable business app (to remote from) *Clear image quality/adjustable quality for different network conditions *Inventory info and custom alerts!! * Mobile app works really well Enterprise: *Scripting and scheduled tasks *Windows update patching *Antivirus status/detection
Cons: *only one unattended agent can be installed on a machine at a time as far as I know. We use SOS in these cases but occasionally but heads with another vendor that use splashtop too *Pricing model is a little restrictive *There are some potentially better products out there, but from far far worse companies to work with
"Great all rounder"
Overall: Super flexible, great product.
Pros: It has a great feature list, it's pricing is very competitive and it integrates with many other services.
Cons: Sometimes it's streamer service crashes or fails to open, requiring the user of the target machine to open the streamer window. This then restarts the service and allows a remote connection.
"異なるOS間でも接続できる"
Overall: 接続元と接続先でアプリを事前にインストールしておけば、簡単にアクセスできる。コロナの影響で在宅作業が増えているため、家でも会社の装置にアクセスできることが、実にありがたい。
Pros: リモートデスクトップはWindowsの標準機能として搭載されているが、リモートコントロールできる対象はwindowsに限定している。例えば、windowsとMacの間だと通信できない。この点に関しては、splashtopはこの制限がない。また、iOS、androidにもサポートしているため、モバイル装置からのアクセスも可能。セキュリティに関しては、クライアント側にデータの保存ができないように設定可能のため、情報漏洩の対策になる。
Cons: 永久ライセンスがなく、サブスクリプション契約のため、維持費がかかる。また、解像度の違いによって、画面が見づらい、操作しにくい時がある。
"A great option for remote support."
Overall: Since the beginning, it has been a problemless relationship with splashtop and the remote access options, and we appreciate the easy of use and management that it provides.
Pros: The group layout, how reliable it has been for us, the pricing, and how easy it is for end users to get onboard.
Cons: The streamer agent sometimes needs to be manually update because the auto update process is a bit slow, and it needs to have a user log in to update automatically.
"Easy to use and setup"
Overall: Its been a great product for the money.
Pros: It is easy to set up and install. It doesn't take much time and my employees can easily download and get right to work.
Cons: Unable to integrate if a client is already using Splashtop for their personal use, it cant be installed twice for separate use.
"Splashtop the Business Choice"
Overall: Brilliant, when we have had a question it has been answered quickly.
Pros: We choose Splashtop for a number of reasons, we were looking for a alternative to LogmeIn. Splashtop was able to cover, unattended remote access, sharing access with our clients, File Transfer and above all cheaper.
Cons: We have been using Splashtop for a couple of years and so far have found nothing that causes us issues.
"Splash-tops!"
Overall: It was smooth to use this product. They aren't much responsive to collaboration.
Pros: Ease in remoting to another user system. It's very economical.
Cons: It requires viewer installation separately to remote in. And most of the time it doesn't install automatically. So, we are clueless sometimes.