--- title: "XE aR+ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about XE aR+ Software - reviews, pricing plans, popular comparisons to other Augmented Reality products and more." source_url: "https://www.capterra.com/p/254647/XpertEye-Essential/" page_type: "product" language: "en" --- # XE aR+ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) XE aR+ ## What is XE aR+? Experience efficient remote support enriched with diverse video feeds through XE aR+. Seamlessly integrating with an array of third-party devices such as borescopes, microscopes, PTZ cameras, UV cameras, and connected glasses, Xe ar+ effortlessly caters to your remote collaboration needs and goes beyond, revolutionizing the entire experience. Take command effortlessly from your smartphone or tablet. ## What is XE aR+ used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Remote Support](https://www.capterra.com/remote-support-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for XE aR+?[Manage this product listing](https://www.g2.com/products/ama-xperteye-xe-ar/claim_requests/new?auto=true) ## XE aR+ Overview Updated September 2026 AI summary XE aR+ provides remote support and collaboration capabilities for businesses of all sizes, combining augmented reality features with video conferencing, screen sharing, and real-time chat. The platform enables remote monitoring, file transfer, and two-way audio and video across a wide range of devices and operating systems, making it suitable for teams needing secure, interactive support and communication tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XE aR+ 0.0 VS. [### Help Lightning](https://www.capterra.com/p/200979/Help-Lightning/) [5.0 (10)](https://www.capterra.com/p/200979/Help-Lightning/#reviews) Starting Price Contact vendor Starting Price $75000 Per Feature, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (10) Value For Money 0.0 (0) Value For Money 4.7 (10) Customer Service 0.0 (0) Customer Service 5.0 (9) ## XE aR+ alternatives [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) [4.7 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147830/ScreenConnect/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) ## FAQs about XE aR+ Overview ### What company size and specific industries is XE aR+ built for? XE aR+ is designed for organizations in manufacturing, healthcare, automotive, oil and gas, energy and utilities, field services, and audit and inspection. The vendor description does not specify a company size, so it appears suited to businesses in these sectors rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of XE aR+? XE aR+ offers recording and video call recording, plus video conferencing and video streaming for live communication. It also includes screen sharing, two-way audio and video, real-time chat, file sharing, mobile access, access controls/permissions, secure login, secure data storage, and audit management. Getting Started and Support ### What customer support options does XE aR+ offer? XE aR+ provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Without reviewer feedback on support, user experience details such as response speed, helpfulness, or common frustrations cannot be stated. The listed channels suggest multiple ways to seek product help. ## Features AI summary Based on 6,446 Augmented Reality reviews Capterra reviewers highlight these as the features buyers care about most when choosing remote support software: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) XE aR+ supports **Remote Access/Control** and **Access Controls/Permissions**, so teams can connect to devices remotely while managing who can view or control sessions. However, it does not include **Unattended Access**. Instead, the product offers other important capabilities that reviewers also value, including **Chat/Messaging** (**48%**), **Real-Time Notifications** (**47%**), and **Screen Sharing** (**46%**), helping businesses respond faster, improve communication during support sessions, and give teams better visibility into remote issues. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Compliance Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. XE aR+ 31 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Contact Management: Manage, organize, and store contact information - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - For Training/Education: Used for training or educational purposes - Interactive Content: Allow the audience to interact or engage with the content - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multimedia Support: Supports various file formats - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Screen Sharing: Digitally share screen view with others - Secure Data Storage: Securely stores data to prevent data loss or breaches - Superimposed Objects: Ability to overlay images, text, and 3D objects over existing reality view - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.