# Page 7 | Aloha Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Aloha Cloud the right Restaurant POS solution for you? Explore 224 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/254668/Aloha-Cloud/reviews

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Aloha Cloud

3.7 (224)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 14th, 2025

# Page 7 - Reviews of Aloha Cloud

## Showing most helpful reviews

Showing 151-175 of 224 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Jens D.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Slow and sluggish"

June 18, 2019

2.0

Pros

\- possibility to use offline on catering business

Cons

\- slow - crashes constantly - confusing 'technigues' when using 2 terminals

Review Source

YA

Yunus A.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Ncr the best "

June 17, 2019

5.0

Easy to use, great costumer service

Pros

Easy to use, friendly people at the costumer service

Cons

Can’t use it without internet connection

Review Source

JA

JUFI A.  
COOWNER  
Restaurants  
Used the software for: 1-2 years

### "Overall workable system"

December 5, 2018

4.0

Pros

Made for restaurants, many features can be tailored easily to fit needs

Cons

If the internet is finicky, you're in trouble

Review Source

JS

Jennifer S.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Good"

June 18, 2019

4.0

Pros

It’s easy to use and I love to be able to track everything

Cons

Customer service is a struggle to deal with sometimes

Review Source

BF

Bill F.  
Senior Environmentalist  
Environmental Services  
Used the software for: 2+ years

### "NCR feedback"

July 19, 2018

5.0

excellent

Pros

ease of use, streamlined format and ability to use chip readers/ Bluetooth, etc

Cons

signature feature comes up on upon every transaction

Review Source

ER

Essa R.  
President  
Automotive  
Used the software for: 2+ years

### "NCR POS "

July 27, 2018

5.0

I’m controlling my inventory and ordering

Pros

Accuracy and convenience of the reporting

Cons

Unable to edit the paid out labels and reasons for payouts

Review Source

NR

Narmeen R.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Ncr review"

June 24, 2019

5.0

Pros

Ease of use of the program, simple to understand

Cons

Can not remove certain tabs when not in use

Review Source

AH

Angela H.  
Office Manager  
Retail  
Used the software for: 2+ years

### "Great for Garden Center"

July 19, 2018

4.0

Pros

We can set up multiple stations easily for a few months.

Cons

The biggest complaint we have is the red x at the end of the signature line

Review Source

TN

Taylor N.  
CEO  
Restaurants  
Used the software for: Less than 6 months

### "NCR Silver is a shoo-in for the Gold"

November 26, 2019

5.0

Wonderful customer service, simple set up, easy to customize functions, menus and items.

Pros

Super, super simple and easy to use software with plenty of tangible options for setting up menus, options, and variables.

Cons

Currently there is no support for chips on credit cards; a very simple issue that is not a deal breaker in any way.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Aloha Cloud

Ultimately, ease of customization, back office, and lower credit processing fees.

Review Source

SS

Stacie S.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Ncr silver"

July 23, 2018

5.0

Ncr silver is a great addition to my cafe

Pros

It is user friendly! Gives me my reports

Cons

It’s been running a little slow. Probably needs an update

Review Source

VR

Verified Reviewer  
Timing and Scoring  
Entertainment  
Used the software for: I used a free trial

### "The POS for you"

January 8, 2019

5.0

Pros

Back office, user interface, inventory control, and ease of use make this POS system the one for you!

Cons

When setting up, it can get a bit confusing with ALL the functions, but you get the hang of it fast

Review Source

MH

Mo H.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "NCR EMV "

July 26, 2018

4.0

Wish emv reader was different.

Pros

Overall it does the job for restaurant business.

Cons

Emv reader not good at all. So many problems.

Review Source

AG

Adam G.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "NCR Silver Pro POS replaces Aloha"

July 19, 2018

4.0

Other than suppprt issues, we like the software and since it runs on robust iOS hardware - overall we are happy.

Pros

Remote access over cloud. iOS hardware and eliminate hardware failure since Apple devices never fail.

Cons

First line of tech support is not very helpful or do not have the right tools.

Review Source

AP

Andy P.  
owner  
Restaurants  
Used the software for: 6-12 months

### "Worst system and support service is terrible"

November 11, 2017

1.0

support team is terrible, they barely speak English they cant fix any issues and don't care about the system going down on a busy Saturday night

Pros

It's easy to use for servers Programming is ok when you get use to it. they layout is nice there needs to be a local help desk its all directed

Cons

Never stays online, system goes down all the time terrible. no one wants to properly fix it they want to pass it on via email and leave you with no system

Review Source

MJ

Murray J.  
Owner  
Retail  
Used the software for: 2+ years

### "Decent POS "

July 26, 2018

3.0

Pros

Ease of use, reporting, Interface is simple.

Cons

bugs take awhile to address and remedy once reported.

Review Source

JM

Justin M.  
IT Mananger  
Food & Beverages  
Used the software for: 2+ years

### "NCR Silver"

July 19, 2018

5.0

Pros

Ease of use, variety of choice on devices

Cons

I wish there were more inventory features available

Review Source

VF

Victoria F.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Great system, but room to improve "

June 18, 2019

4.0

Over, customer service has been super helpful and helped me with any obstacles we’ve had. The system itself is fairly easy to use, and I’m not very tech savvy at all.

Pros

Being able to easily track sales, which we’ve never done before. Looking forward to setting up the loyalty program as well.

Cons

Having a restaurant, being able to read order slips is imperative. The don’t is son incredibly small and hard to read unless you’re right in front of it. This is my only complaint, but it’s such a big part of my business that had I known this going into the deal, this would have been a deal breaker.

Review Source

AR

Alyssa R.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Pros and cons with NCR"

June 24, 2019

3.0

The NCR program is nice but issues with the swiper does not out way the positives.

Pros

Easy to use and has lots of nice features

Cons

The card swiper has lots of issues, we have to reset the machine multiple times during business hours.

Review Source

AB

Anthony B.  
Co owner  
Restaurants  
Used the software for: 6-12 months

### "Great POS"

July 2, 2019

5.0

Very good

Pros

Customer care, ease of programming . Very easy for customers to add email information for marketing.

Cons

Card reader and chip reader is awkward .

Reason for choosing Aloha Cloud

Friend and business partner recommended

Review Source

AL

Adam L.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Chicken fingers restaurant"

June 24, 2019

4.0

I was able to streamline my reports and do things much faster than before.

Pros

Easy set up, reporting and the customer support is great.

Cons

There a few functions that I wish it had but all in all it fits my business well

Review Source

ECdL

Elisabeth Cristina de L.  
Webdesigner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Estoque"

March 3, 2023

5.0

Excelente

Pros

Esse recurso possível facilidade no gerenciamento de estoque.

Cons

Tempo de atualização do estoque, em algumas ocasiões demora demais para ter retorno da atualização do estoque

Review Source

TM

Timea M.  
HR Intern  
Restaurants  
Used the software for: 6-12 months

### "Not bad, could be better"

June 4, 2018

4.0

It's not bad, but make sure that you have clear plans for implementation if you are a start up.

Pros

Easy to use, most of our employees used it before, we didn't have spend time on training them, it can be customized to meet your needs

Cons

With all the customizing it's easy to make mistakes. One field can interfere with the other. It's a nightmare to get it integrated with our payroll.

Review Source

AS

Amanda S.  
General manager  
Restaurants  
Used the software for: 2+ years

### "General manager"

February 10, 2017

4.0

This product is great! Best pos system for the industry.

Review Source

TK

Tom K.  
President  
Restaurants  
Used the software for: 2+ years

### "Aloha - they are not keeping up"

March 23, 2016

3.0

Pros

it is very flexible and configurable, it is easy to use and learn for the servers.

Cons

it is not always stable, and can be very buggy. It was great 10 or 15 years ago, but they have not kept up and the software is plagued by old code.

Review Source

JR

Jamela R.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Best out there! "

June 17, 2019

5.0

Pros

\- modifier functionality - reporting - coachable - back office

Cons

\- doesn’t group modifiers - notes doesn’t appear on receipts (only on KD)

Review Source

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