# Page 9 | Aloha Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Aloha Cloud the right Restaurant POS solution for you? Explore 224 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/254668/Aloha-Cloud/reviews

---

Aloha Cloud

3.7 (224)

[View alternatives](https://www.capterra.com/p/254668/Aloha-Cloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated December 14th, 2025

# Page 9 - Reviews of Aloha Cloud

## Showing most helpful reviews

Showing 201-224 of 224 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AG

Andrew G.  
Owner  
Sporting Goods  
Used the software for: Less than 6 months

### "Easy to use"

June 18, 2019

3.0

Satisfied and happy

Pros

We gave NCR a crazy fast deadline to get our business up and running to be open and they came through!

Cons

The max characters allowed for product description. Having to use an ipad for your POS screen!

Review Source

NB

Nick B.  
Accounting Clerki  
Medical Practice  
Used the software for: Less than 6 months

### "NCR Silver"

June 24, 2019

3.0

Pros

The software is easy to use. Entering products and editing them is a quick process

Cons

The reporting features are a bit lacking when trying to track item sales and sales to customers

Review Source

JK

Jamie K.  
Legal Secretary  
Retail  
Used the software for: 2+ years

### "Preferred POS software"

September 7, 2017

5.0

Pros

I always found Aloha very user-friendly. It is easy to navigate and customize to your company's needs.

Review Source

JH

Jared H.  
Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "More options would be nice"

October 6, 2016

4.0

I love everything about NCR Silver except more features such as layaway or special orders would be nice. In today's economy customers don't always have the immediate funds to purchase higher end items and without a layaway feature it's very hard to meet their needs.

Pros

I love the ease of stocking in new merchandise. It is the easiest system I have ever used when it comes to that.

Cons

The lack of layaway or house account options.

Review Source

KS

Keita S.  
FC support  
Restaurants  
Used the software for: Less than 6 months

### "Lots of glitches, not trained customer support"

October 28, 2016

2.0

There are way too many glitches that make us waste so much time every time. A lot of times the ticket numbers go missing. Not even shown in the back office. Contacting the customer support, they don't have an attitude, neither do they have a clue or solution to the problem. They say no one else is having THAT problem, but I doubt it.

Pros

Easy to use. Can get a good datum in the back office.

Cons

Poor customer support. Poor engineering.

Review Source

gR

george R.  
owner  
Entertainment  
Used the software for: 2+ years

### "Software not the best"

July 21, 2018

3.0

We put in 22 registers to replace our old system. The ease of use has been great. Totals, changing prices, adding discounts are easy and very good. ONly bad thing is that we want to add more registers with scanners and we are running into compatability problems and we are going to have a mess

Pros

Totals by day, or any time period is great. Easy to use

Cons

Can't get hourly totals to see how sales flow throughout hte day for planning purposes.

Review Source

AH

Audrey H.  
Administrative badass  
Restaurants  
Used the software for: Less than 6 months

### "One of the best restaurant POS systems out there"

March 31, 2018

4.0

Overall a rounded score of a solid A!

Pros

A restaurant POS system powerful enough to run an entire restaurant on. Aloha is definitely an easy-to-use software. The core features are designed specifically for restaurant success.

Cons

The cost is really the only cons that I could say for the software, however, with that said, you get what you pay for.

Review Source

LT

Lilian T.  
owner  
Restaurants  
Used the software for: Less than 6 months

### "Great Software"

June 17, 2019

5.0

Great

Pros

I really enjoy all reports the system offers to control

Cons

Not so clear to understand how to use at first time

Review Source

KO

Kathy O.  
General manager/ owner  
Restaurants  
Used the software for: 2+ years

### "Aloha POS works great"

December 9, 2017

4.0

Overall this product works very well, and is very easy to figure out if you sit and learn for a bit. There are many integrated functions that allow us to do many things within the system. The staff finds it very easy to use as well. Very few problems.

Pros

I can edit most things on my own, and the ease of changing things in the POS is fairly simple. The ergonomic design makes it easy for staff to use.

Cons

I think the customer service sometimes lacks, in terms of getting through to the right person to help and then the problem never truly being resolved. Some of the buttons I have needed in the past, are not allowed on my end and I have to call and have someone add them to my end which is silly.

Review Source

HT

Hiro T.  
Manager  
Restaurants  
Used the software for: I used a free trial

### "Why NCR has this product? "

April 28, 2021

4.0

Not sure why NCR has this product. But it is so different compare to NCR Aloha. Please do not think both are working together. They are totally separate products and cannot be integrated.

Pros

Easy. User friendly. It is ipad and cloud based. It does not need long time to understand how is the system work. A lot of integration.

Cons

Subscription based. No flexibility of the payment gateway. Lacking features if you compare to Aloha NCR (the sister software). Because of the cloud based, I dont recommend it for busy environment who requires plenty POS and printers.

Review Source

DH

Dawn H.  
  
Restaurants  
Used the software for: 1-2 years

### "Happy Belly Curbside Kitchen LOVES NCR Silver"

July 2, 2015

5.0

Pros

Very user friendly. Everything is simple and easy to navigate.

Cons

Nothing negative to say, everything from product to customer service has been exceptional

Review Source

NP

Nicholas P.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Restaurant POS review"

January 27, 2017

5.0

It is the best POS we've used. It is very easy to use. We have very few problems with it. And when we do the customer service is helpful and responsive. Occasionally it is hard to figure out without adding on additional packages but it is a good POS.

Pros

Easy to understand

Cons

Expensive

Review Source

BL

Brandon L.  
Director of Operations  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Easy to use POS with a wonderful back office"

May 26, 2016

4.0

Pros

ease of use and back office functionality.

Cons

not capable of running two devices on the same shift.

Review Source

DW

Denise W.  
Owner  
  
Used the software for:

### "Less than thrilled with this POS"

January 25, 2016

2.0

When Apple does an OSX update, this system practically shuts down. The bluetoothing from ipad to printer or drawer doesn't sync any longer. When I called (many times ) NCR they told me it was an Apple issue and they couldn't help me. I don't pay Apple I pay NCR and it is their problem to figure out. I've had so many issues with NCR over a less than 2 year span. That is why I'm on this site looking for another system.

Review Source

VG

Victoria G.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Unable to use any credit card processing company other than Chase"

July 2, 2019

1.0

Terrible. Had to change to Clover.

Pros

Can not think of anything. No one would help us despite several requests for customer service.

Cons

The system was not user friendly for the customers or the staff. We were unable to receive any money from our credit card payments because no one at NCR would help us to change our payment processor.

Review Source

JC

Jennifer C.  
Co-Owner  
Entertainment  
Used the software for:

### "Too expensive "

January 10, 2019

3.0

Would be nice to have a unit that is accessible to smaller scale restaurants.

Pros

It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.

Cons

This product is for too expensive for a small company to use. I made a call to The company and We couldn’t afford to use it.

Review Source

rK

rebecca K.  
assitstant  
Wholesale  
Used the software for: Less than 6 months

### "Excelent!\`"

December 15, 2016

5.0

It was a fast way to get in contact with different companies regarding software

Pros

Very fast information They get what you want

Cons

too many emails

Review Source

CF

Charles F.  
Co-Owner  
  
Used the software for:

### "Excellent Cloud Based Point of Sale Software for Medium Sized Businesses!"

July 30, 2015

4.0

This is extremely in depth and has a plethora of options, analysis, and tools at your disposal. Being not the most learned when it comes to cloud, their customer support helped me out greatly along the way. Besides, loading up all of my items, which Support helped with, everything else was cake.

Review Source

HL

Herb L.  
President  
Apparel & Fashion  
Used the software for: Less than 6 months

### "NCR Silver - Don't buy into the year contract to save money"

August 10, 2016

2.0

Pros

POS system seemed easy to use and get the hang of. Adding inventory was simple and creating the main POS screen was a quick process.

Cons

Lied about e-commerce capability, no account services or layaway. When asked to for reduced payout of contract they will not budge and are just looking to get people in a contract and get paid. Even after buying additional items as an additional wasted expense that cannot be returned.

Review Source

MH

Micaela H.  
Owner  
  
Used the software for:

### "A hidden gem in the small business space- and amazing customer care!!!"

May 6, 2015

5.0

NCR invented the cash register and delivers 130 years of expertise in point of sale with this iPAD cloud POS solution, and it even works when wireless goes down. You can call them anytime 365 days a year, 24/7 and get a live US-based person to help with any issues!!

Review Source

BS

Bruno S.  
Associate  
Venture Capital & Private Equity  
Used the software for:

### "null"

November 6, 2018

5.0

Review Source

JO

Joe O.  
owner  
  
Used the software for:

### "Awful!!!"

February 8, 2016

1.0

this system has many flaws it needs lots of work to be able to work for our business

Review Source

SA

Sonam A.  
Software Engineer  
Retail  
Used the software for: 6-12 months

### "A POS with all advnced features"

March 1, 2018

4.0

Good to use

Pros

Its a system which has all advanced features and also very easy to use while few pos systems are difficult to use

Cons

It should provide free trial version atlest for 3 months.

Review Source

AM

Arlene M.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Use of ncr silver"

March 26, 2016

1.0

Pros

The sales pitch was engaging. Should have been able to make my day easier with less mistakes

Cons

Did work efficiently support was not throughly trained for system

Review Source

Similar Products

Featured