# Opportunity CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Opportunity CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/254687/Opportunity --- # Opportunity CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Opportunity CRM ## What is Opportunity CRM? Opportunity® is a CRM with BI e AI integrated. It has a BPM as backbone to connect properly different modules according to the required business process: CRM (leads, customers, offers and orders); Shared calendar and perform analytics; Advanced Customer Care & Maintenance system; Basic PLM support for document process management; Marketing Intelligence System for data collection (customers, competitors..); Privacy and security to access from all the devices; Integrated and flexible BI. ## What is Opportunity CRM used for? [Online CRM](https://www.capterra.com/online-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €20 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Opportunity CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.digital4change.it&name=Opportunity CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Opportunity CRM 4.4 (9) VS. [4.8 (650)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting Price €20 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (9) Ease Of Use 4.9 (641) Value For Money 4.6 (8) Value For Money 4.9 (534) Customer Service 4.5 (8) Customer Service 4.9 (593) ## Opportunity CRM alternatives [4.7 (462)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/254687/Opportunity/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Activity Dashboard 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customer Database 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Customizable Fields 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Data Import/Export 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Opportunity CRM 50 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Form predictions based on past and present data/trends Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Track all opportunities for potential sales and convert them into recurring revenue Manage and track customer orders for goods, investments, or any other purchases Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Generate quotes or estimates for customers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Group leads or contacts based on their specific characteristics Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (9) 4.8 Based on 9 reviews ## Pricing Value for money 4.6 (8) Basic €20.00 Per User,Per Month Value for money 4.6 (8) 4.6 Based on 8 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (8) 4.5 Based on 8 reviews ## User reviews Overall rating 4.4 Based on 9 reviews Filter by rating 5(4) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Matteo B. Consulente del Lavoro Management Consulting ### "Introduzione Opportunity CRM nello Studio Professionale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 9, 2026 A livello di rapporto umano con l'azienda mi sono sentito seguito nei vari passaggi di impostazione, variazioni e implementazione dell'applicazione/software con personale sempre molto disponibile e volenteroso per trovare la soluzione migliore alla mia realtà Pros La semplicità di utilizzo e il risultato amministrativo gestionale relativo all'inserimento aziendale del timesheet, della fatturazione semi-automatica e dell'utilizzo della BI per le valutazioni economiche legate all'attività svolta Cons Se si può definire svantaggio, il tempo di settaggio necessario per qualsiasi applicazione/software introdotti in azienda Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Matteo F. DG Facilities Services ### "Ottimo prodotto e professionisti" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 29, 2024 Integrare Opportunity nella nostra realtà operativa, che è allo stesso tempo una normale società di servizi e un ente che deve aderire alla complessa burocrazia di gestione dei fondi pubblici tra cui PNRR, ci ha consentito di semplificare radicalmente la condivisione delle informazioni all’interno e di avere una fonte unica di dati operativi per la reportistica pubblica. L’integrazione è consistita anche in un adattamento dello strumento alle nostre necessità uniche, attuato dai collaboratori Opportunity con professionalità e grande cura del cliente. Pros Grande flessibilità nell'adattare la soluzione alle particolarità dell'azienda Cons Ci è voluto qualche mese per arrivare in fondo al processo di adattamento Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM simona m. account executive Computer Software ### "facile ed intuitivo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 31, 2023 Pros integrato con i sistemi aziendali e facile da utilizzare Cons nulla di particolarmente rilevante da riportare Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Loris S. Head of Sales & Operations Staffing and Recruiting ### "Business Process and Performance" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 17, 2023 La piattaforma in oggetto ha fornito all’Utente un accesso rapido e portabile alle informazioni raccolte durante la gestione del processo di Servizio. A livello strategico e centrale i dati contenuti nel sistema servono ad intervenire prima che si concretizzi la fatturazione e la misurazione definitiva. I dati e le informazioni gestite sono predittive rispetto al risultato finale e possono essere corrette in anticipo. Nel processo di business la valutazione ex post di un dato ha valore solo in termini di verifica sull’efficacia della strategia e delle azioni adottate questo sistema, invece, consente di intervenire nel quotidiano. Pros Integrazione con i sistemi aziendali utilizzati, creazione cubo dati (ETL), personalizzazione sul processo gestito, intuitività. Cons Migliorabile la parte di deployment sviluppi. Reasons for choosing Opportunity CRM Competenza e personalizzazione sul nostro processo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Daisy B. Responsabile Commerciale Cosmetics ### "un valido portale per gestione e analisi" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 10, 2023 Pros è un portale che permette di gestire al meglio tutti i collaboratori e i loro clienti, condividere calendari e informazioni, analizzare i dati raccolti secondo i filtri necessari. Cons l'interfaccia può migliorare come estetica e praticità Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2023 Grazie Daisy, stiamo già lavorando alla nuova interfaccia grafica che porterà importanti miglioramenti dal punto di vista estetico. A presto! GP Giulia P. Impiegata Wholesale ### "Facile integrazione con mailchimp" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2022 Pros Per organizzare al meglio le attività di e-mail marketing abbiamo richiesto al team di Opportunity® l’integrazione con Mailchimp per poter far dialogare i due sistemi. L’integrazione è avvenuta in tempi rapidi e grazie ad una formazione dedicata ho potuto cominciare ad utilizzare i vantaggi di un nuovo CRM, integrato con uno strumento fondamentale per la nostra attività di relazione con il cliente. Le liste degli indirizzi dei clienti sono organizzate su Opportunity®, ma sempre aggiornate da Mailchimp, dopo ogni invio (disiscrizioni, hard-bounce, etc) e monitorate, grazie alla sincronizzazione. Pro avere uno strumento adattabile e integrabile con strumenti già presenti in azienda. Cons Per ora, non rilevo criticità all'interno del software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Antonio C. Ufficio Amministrazione e Supporto IT Wholesale ### "Facilità d'utilizzo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 26, 2022 All’interno dell’ufficio amministrativo ho cominciato ad usarlo inizialmente per la parte di analisi dei dati e la parte dei report (le dashboard). Le dashboard sono molto intuitive e davvero di facile consultazione. Sulla parte di gestione della rete vendita Opportunity® è talmente facile che in poco tempo, una volta imparato ad utilizzarlo, ho fatto formazione al team vendite di uno dei brand del Gruppo. Dopo circa mezz’ora il team vendite era in grado di utilizzare lo strumento autonomamente. Molto comoda la parte di visione delle fatture e anche l’inserimento degli ordini è davvero pratico e veloce. Pros Facile da utilizzare e semplice da spiegare ai colleghi Cons Per la mia esperienza personale non ho, per ora, riscontrato alcun incoveniente Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Enrico P. Project Manager Farming ### "Finalmente un CRM " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 25, 2022 In qualità di promotore del progetto CRM in azienda, consiglio Opportunity® quale strumento essenziale per favorire la digitalizzazione dei processi interni. In passato provammo ad inserire differenti CRM in azienda ma sempre con scarso successo perché richiedevano troppe personalizzazioni e/o allo stesso non riuscivano ad adattarsi ai processi interni aziendali. Grazie all’attività a 4 mani abbiamo introdotto in azienda uno strumento flessibile capace di aiutarci a progettare una strategia mirata e mettere in atto azioni sempre più profilate per i nostri clienti. Pros CRM evoluto flessibile e taylor made Formazione e assistenza competente e molto disponibile Facile integrazione con applicativi esterni come ad esempio Mailchimp Facilmente integrabile con progetti BI Cons Il fatto che non ci sia un applicazione ma è solo ONLINE Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nicola Z. Tecnico Web Furniture ### "Facile gestione dei lead " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2022 Nel complesso sento di poter consigliare il software Opportunity a tutte le aziende che hanno bisogno di un CRM user friendly, veloce e completamente personalizzabile in base alle richieste. Pros 1) Il software è perfettamente ottimizzato sia in versione Desktop che in versione Mobile. Infatti molte volte mi capita al di fuori dell’orario di lavoro di dover attivare/disattivare nuovi utenti e lo riesco a fare in tempi celeri anche tramite cellulare. 2) Facile gestione dei lead che per varie ragioni non vengono inseriti nel CRM. Grazie al menù relativo al Service Log si ha una visuale chiara e diretta di tutti i lead rimasti in sospeso. Di conseguenza basta identificare il problema e riprocessare i lead con un semplice click. Cons Al momento non ho riscontrato grosse problematiche, l’unico aspetto secondo me da migliorare potrebbe essere la ricerca dei Lead tramite il campo mail che è un po' lenta. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/254687/Opportunity/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)