Comm-tec Solutions

Travelink


1 / 5
2 reviews


Average Ratings

2 Reviews

  • 1 / 5
    Overall

  • 1 / 5
    Ease of Use

  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25,000.00/one-time
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • Comm-tec Solutions
  • www.comtec-group.com/
  • Founded 1996
  • United Kingdom

About Travelink

Travelink is a browser-based sales and management system, designed to simplify the things that matter to tour operators - developing multiple sales channels, sourcing product efficiently, protecting margins, and enhancing service. Using Travelink's powerful booking platform to power your call centre, e-commerce and retail sales channels. Enable you to efficiently sell and manage tailor-made itineraries, pre-packaged holidays, dynamic packages, tours and individual travel components.


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Travelink Features

  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management

Travelink Reviews Recently Reviewed!


Dreadful product. Steer well clear unless you want your staff to do repetitive data entry.

Jun 27, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: Really is not a very good product. It is hard to think of any positives. The support staff are generally helpful. But I cannot think of any part of this software that makes me think "that works well" or "that was well designed".

Cons: Has been left way behind by its competitors. The usability is dreadful. Tasks that should be automated and quick take a very long time. Just doing simple tasks such as changing prices and loading properties take a very long time. There are layers of complexity that are needless. There is hardly and compatibility with channel managers and they charge a large amount to make any connection.

The company appear to show little desire to improve the software. I asked for a small change to improve the usability and was quoted a six figure sum to make the change. There are much better products on the market at a lower price.

This is the kind of software where you really need to choose well because once you are in it is difficult to move away. I would strongly recommend that you don't choose Travelink.

Overall: It is powerful and is fit for purpose (just).

really slow and old technology

Oct 12, 2017
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
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Pros: Linking to suppliers and the oppertunities to have multiple brands in one system. Gives the oppertunity to load many products.

Cons: No prober search functionality, slow search, products drop out of basket constantly, crumbersome loading process. Overall an outdated system.