# Postmark Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Postmark Software - reviews, pricing plans, popular comparisons to other Transactional Email products and more. Source: https://www.capterra.com/p/254711/Postmark --- # Postmark Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Postmark ## What is Postmark? Postmark is the email delivery service that developers and product teams actually like. With our reliable email API and SMTP service, you can send transactional and marketing emails with ease and get them to the inbox, every time. Postmark maintains one of the best delivery reputations in the industry by routing transactional and promotional messages through parallel but separate sending infrastructure. ## What is Postmark used for? [Transactional Email](https://www.capterra.com/transactional-email-software/)[Email Management](https://www.capterra.com/email-management-software/) Overall rating Based on 35 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $10 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Postmark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.activecampaign.com&name=Postmark) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Postmark 4.7 (35) VS. [4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $10 Usage Based, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (35) Ease Of Use 4.6 (3,394) Value For Money 4.7 (28) Value For Money 4.5 (2,975) Customer Service 4.6 (28) Customer Service 4.5 (2,976) ## Postmark alternatives [4.2 (751)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (196)](https://www.capterra.com/p/159630/Mailgun/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (451)](https://www.capterra.com/p/130105/Mailjet/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/254711/Postmark/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Simple Mail Transfer Protocol (SMTP) 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Internet standard communication protocol to transmit electronic mails Email Monitoring 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server Reporting/Analytics 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Signature Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Add and maintain centralized email signature(s) across an organization Spam Blocker 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Data Recovery 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to restore deleted, hidden, or lost data from an email server/system Postmark 25 features Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Track the amount of clicks on individual products to measure campaign results Pre-designed layouts that can be customized to match preferences and requirements Ability to restore deleted, hidden, or lost data from an email server/system Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Pre-made examples and templates for emails Track delivered, received, and opened emails Predefined actions automatically performed on the occurance of specific events Personalize text messages using templates and custom fields Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Plan daily routes to optimize employee scheduling and provide directions Search and filter data across systems to locate required information by entering keywords or certain criteria Add and maintain centralized email signature(s) across an organization Internet standard communication protocol to transmit electronic mails Filters used to determine different types of malware threats Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Features 4.7 (35) 4.7 Based on 35 reviews ## Pricing Value for money 4.7 (28) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/254711/Postmark/pricing/) Basic $10.00 Usage Based,Per Month Value for money 4.7 (28) 4.7 Based on 28 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Mailcoach](https://www.capterra.com/p/204077/Mailcoach/) ## Support, customer service and training options Customer Service 4.6 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (28) 4.6 Based on 28 reviews ## User reviews Overall rating 4.7 Based on 35 reviews Filter by rating 5(30) 4(3) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent Vadim K. Owner Computer Software ### "Postmark used to be amazing... RIP Postmark" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 9, 2025 Postmark used to be amazing before it was bought by ActiveCampaign. I used to recommend it to all my friends, colleagues and clients. I no longer do. I have lost so many emails due to sneaky changes in their pricing tier without proper notice and extremely poor customer service. While they used to care about the customer most than anything, they've now become soulless, uncaring and unapologetic. RIP Postmark. Pros It's easy to set up and get going quickly, though the manual verification step that is required to send real emails is slow and annoying. Cons Sneaky business practices, poor customer service, price gouging, lack of helpfulness when resolving issues, and deceitfulness. Alternatives considered [SparkPost](https://www.capterra.com/p/82543/SparkPost/) [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reasons for choosing Postmark Postmark was easier to set up, and the customer service was good before it was acquired by ActiveCampaign Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VV Vikas V. Software Consultant Computer & Network Security ### "Superman like delivery for transactional emails" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 18, 2025 I've recommended most of my clients to Postmark because they deliver emails. They are one of the best! They are currently a small company but I've tested them very well for transactional emails and never had any issues. Slightly premium from the rest of the companies but if you have the requirement for a good chunk of transactional emails, just go for it! They also have a bootstrapped start-up credit program for those who wants to some credits to start with. They give out about $75 if they think you fit their requirements for bootstrapped start-up program. Pros Superfast email delivery for transactional emails, reliability, trust score in the industry and tools for suspension of emails. Cons They don't have a 24 hours support and they take their sweet time to respond! While they do get back and I'm happy, if the support is fast, it would be fanstastic. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Postmark had the best user interface, integration and speed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HV Himanshu V. Senior Software Developer Information Technology and Services ### "The Ultimate Solution for High-Deliverability Transactional Emails" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 25, 2025 My experience with Postmark was good. It sends email in quick time. But because of it's prizing my client asked to search some other tool. Pros Fast Delivery - Postmark’s core focus is transactional emails, and it prides itself on delivering these emails quickly. Simple UI - The dashboard and interface are straightforward to navigate, making it easy for developers. Cons Postmark’s pricing is on the higher end compared to other email service providers Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Because of Postmark expensive pricing made me to switch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GA Gideon A. Frontend Developer E-Learning ### "Best customer service for an email service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 10, 2023 Pros They have the best customer service for email services, I've tried 4 including sendgrid, they're the best with customer service. Cons I can't think of a thing, I have not used postmark for long enough Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Sendgrid didn't approve my account or mention any specific reason Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director Internet ### "Simple but effective email client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 6, 2023 Postmark has improved both the look and deliverability of transactional emails in my business, and it's also simplified our email workflows and made it easier for us to analyse and resolve any issues. Pros It's really easy to build, sort, and manage your emails in Postmark. You can sort your emails into different servers, each one of which can be split into streams: broadcast and transactional are the main two, which allow you to find specific types of emails easily. Open and link tracking can also be switched on by server, so you have more control over what data you're collecting which helps with GDPR compliance. You can click into each email to see the email body itself and copy any links that have been generated. I can share my account securely with other email addresses, allowing different people within my business to review and have access to our email tools. The API is very easy to understand, allowing you to connect Postmark to other tools easily. There are so many benefits to Postmark! Cons The documentation feels a little fragmented - some things are in the official API documentation, while other things missing from the official documentation are included in blog posts or other posts within the Support Center. It would be great if they could all be in one place! Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) SendGrid's functionality was slow and confusing, but most importantly, their customer support failed to support when emails were failing to deliver to all suppliers. I was told this was an issue with their own shared IP addresses that they'd placed my email services on, but that I simply had to wait until I was moved to another IP address and that none of my emails would land in inboxes until that was fixed. This caused untold damage to my business and showed they weren't really that bothered about maintaining the minimum functionality of their product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Karina H. Teacher Education Management ### "Great for transactional e-mail" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 1, 2023 It helps me keep track with the logging feature and is so much more reliable than my last service. Pros The logging is amazing, and it just works so easily with my website for transactional e-mails when people buy things. Cons The initial setup took a bit of head scratching, but that could be my skill set! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bhagya M. Editor Publishing ### "Very Afforadable transactional service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2023 Pros If you are looking afforadable transactional service, then you are at the right place, it give 1000 email at 1.5 USD. which is very affordable after Amazon SES, it also have very good repuation of IPs that help to get email deliver to the Inbox. Cons Have a not find any difficulty yet, but have receive an email that from July onwards they will switch the subscription to montly basis instead of anually, that too also comes after active campaign group take over the postmark app Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Ben H. Manager Design ### "Simple, easy to use. Just works." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2023 This has allowed me to transfer the transactional e-mails on all our client websites. Deliverability is excellent, which is the main point of the service. The price is good too. Pros The concept of different 'servers' for separating out your transactional email for each site/software that you hook up is great. It works really well. Deliverability is solid, with great reporting. Cons To be honest, there's almost no downside. Small niggle might be the reporting only lasts for a while before it's deleted. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) Price and tier limits. Alternatives considered [Amazon SES](https://www.capterra.com/p/179662/Amazon-SES/) [Brevo](https://www.capterra.com/p/132996/brevo/) [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reasons for choosing Postmark Price, integrations and ease of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ben A. Owner Computer Software ### "Game changer for delivering transactional emails" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2022 Very happy with it! Customer support is quick and friendly. Pros It just works and gives much better deliverability. It also tracks email opens which is great for e-commerce. Cons I have nothing bad to say about Postmark App.. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/) Reasons for choosing Postmark Good word from peers. Good price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Chris A. Marketing mangement Marketing and Advertising ### "critique de l'application Postmark" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 28, 2022 Pros la fonctionnalité principale est la gestion des listes de distributions de mails marketing Cons dans l'ensemble j'ai pas vraiment trouvé de defaut jsute que l'application est specifique a un domaine Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/254711/Postmark/reviews/) Popular comparisons [Brevo vs Postmark](https://www.capterra.com/compare/132996-254711/brevo-vs-Postmark)[SendGrid vs Postmark](https://www.capterra.com/compare/204113-254711/SendGrid-vs-Postmark) [Mailgun vs Postmark](https://www.capterra.com/compare/159630-254711/Mailgun-vs-Postmark)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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