# Page 2 | Postmark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Postmark the right Transactional Email solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/254711/Postmark/reviews

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Postmark

4.7 (35)

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Last updated March 13th, 2026

# Page 2 - Reviews of Postmark

## Showing most helpful reviews

Showing 26-35 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SF

Scott F.  
Director of IT  
Computer Software  
Used the software for: 6-12 months

### "Truly Helps With Email Deliverability"

April 19, 2019

5.0

Postmark has been a huge asset in terms of increasing sales by increasing email deliverability. I was having trouble with ALL my emails getting through, including crucial messages to new customers, so I was right away starting off on a bad note with new users. That is now a thing of the past!

Pros

The biggest PRO for this app/system is that it does exactly what it is supposed to do. I was having issues with emails bouncing, tagging as spam, and so forth, and everything was pointing to my web host. After some research, and having an issue with a competitor, I flipped over to Postmark and within the first 24 hours I was not only running, my deliverability shot up over 60%. Their self support systems are also really informative.

Cons

Not really a con, but you need to know a bit more than the basics when it comes to web development and setup to handle this. WordPress warriors need not apply - maybe that is a PRO.

Review Source

Jessica S.  
seller  
Consumer Goods  
Used the software for: Less than 6 months

### "Great for easy cash"

January 27, 2019

5.0

Pros

I keep the app on my phone and when I have a free minute I can check on my inventory and offers sales to my likers. It's an easy way to make quick cash. When you make a sale, Poshmark delivers you a prepaid mailing label so you can just fix it to a flat rate box at the post office and it's on it's way! I feel like I have a small business, communicating with buyers, wrapping my products and shipping them out. A great way to clean out my closest and make cash on stuff lying around.

Cons

The cut the company takes from the sale is larger than preferred. But it's worth it to get your stuff on a platform and in a marketplace where people are looking for any type of brand or named product.

Review Source

Chris V.  
President  
Design  
Used the software for: 2+ years

### "Very simple, easy email deliverability"

April 11, 2018

5.0

Pros

Postmark is one of the first transactional email services I encountered, many years ago. To this day it's still one of the simplest, nicest, and most intuitive options on the market. I love their focus on simplicity and reliability.

Cons

It's definitely not as cheap as some competitors who have larger free tiers only one hundred free emails a month is definitely on the lower end.

Review Source

EM

Ebona M.  
CSM  
  
Used the software for: 6-12 months

### "Gets the job done"

June 8, 2018

3.0

Pros

1: The ability to see overall data, or to refine down to just one email 2: The ability to create customized tags to filter through your thousands of emails 3: The ability to open and download a sent email into a zipfile.

Cons

1: If an email hard bounces it will deactivate all other emails being sent to this address, and there is no easy way to receive alerts on that. 2: The system bases the sending of emails not in the time zone the user received it.

Review Source

Response from ActiveCampaign

June 11, 2018

Thanks, Ebona. With regards to bounces, deactivating delivery to that address is key to ensuring great delivery. Repeated sends to an invalid address is a signal that the sender could be spamming, and it could hurt overall delivery. For alerts, we recently launched a Slack bot that can send you bounce notifications. https://github.com/wildbit/pm-slack-app We also just released Rebound, a snippet that you can customize and include in your application to proactively help customers handle bounce issues. https://postmarkapp.com/rebound We're exploring other options to make this easier, but in general, we encourage bounce integration within your application to proactively help users fix delivery issues. https://postmarkapp.com/developer/webhooks/bounce-webhook On the second issue, we use UTC in the activity feed for consistency. With recipients in different time zones, it would be difficult to have a chronologic activity stream. I'll share this with the team, though.

JH

Jake H.  
Lead Software Developer  
  
Used the software for: 1-2 years

### "Great, reliable service. Friendly"

November 10, 2017

5.0

We received a well priced emailing system that allows for analytics above and beyond other offerings or self-implemented systems. Postmark's web API and libraries are easy to use and fit organically into our systems.

Pros

Wonderful support staff and great introduction offerings to new users. The spam notification is easy and doesn't cause me to freak out when a few dozen emails bounce. The classification of emails makes it clear where problems lie and has helped us to debug numerous issues and identify what steps we need to take to ensure our emails are able to serve their purpose.

Cons

Some improved querying ability on contents of emails sent and recipients. The ability to apply more tags would be nice as well.

Review Source

VR

Verified Reviewer  
Sales Operations  
Computer Software  
Used the software for: 1-2 years

### "Incredible Tracking Tool! "

April 3, 2019

5.0

Pros

Postmark makes it really easy to track our incoming and outgoing emails. We send a lot of automated emails through our own internal software, so Postmark has been integral to our quality assurance procedures. It helps us troubleshoot with clients and creates a sense of security, when you're concerned that maybe your email didn't send.

Cons

The search feature was not very intuitive, but with a little practice, the software is super easy to use!

Review Source

VR

Verified Reviewer  
Director  
Computer Software  
Used the software for: 6-12 months

### "No Frills Email"

March 25, 2019

5.0

Pros

Pricing is great, is so easy to get started with their API or SMTP. Great metrics on emails that are being sent as well. It does what it does without fuss or overly complicated "extra" features.

Cons

Their templating system could be better as it's very basic. Being able to set a base template (Header and footer) isn't possible meaning any major changes can be time consuming.

Review Source

VR

Verified Reviewer  
Customer Success Hero  
Internet  
Used the software for: 6-12 months

### "Easy To Troubleshoot Sending Issues!"

September 25, 2020

5.0

It's been easy! It was a bit daunting to learn at first but it made sense every step of the way and is very easy!

Pros

I love that it's easy to understand! It's very easy to go in and find what I need in order to troubleshoot why emails are not sent.

Cons

It's a bit confusing at first to figure out where to find things, but once you do, it's a breeze! I love it. :)

Review Source

MG

MANISHKUMAR G.  
Consultant  
Computer Software  
Used the software for: Less than 6 months

### "Best Email automation"

February 12, 2020

5.0

Overall its best for email automation for any type of projects

Pros

Its very simple user interface also big problem of sending email manually is no more thanks to this wonderful tool user can scheduled email for specific time and send it to many user at a time. it can be integrated in your projects also.

Cons

Firstly its little costly and initial user need to read documentation very carefully also some time emails are stuck and does not send properly to user also.

Review Source

KH

Karina H.  
Teacher  
Education Management  
Used the software for: I used a free trial

### "Great for transactional e-mail"

March 1, 2023

5.0

It helps me keep track with the logging feature and is so much more reliable than my last service.

Pros

The logging is amazing, and it just works so easily with my website for transactional e-mails when people buy things.

Cons

The initial setup took a bit of head scratching, but that could be my skill set!

Review Source

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