--- title: "PrimePRO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PrimePRO Software - reviews, pricing plans, popular comparisons to other Recruiting products and more." source_url: "https://www.capterra.com/p/254738/PrimePRO/" page_type: "product" language: "en" --- # PrimePRO Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PrimePRO ## What is PrimePRO? PrimePRO is an all-in-one recruitment CRM and recruitment agency software platform built specifically for UK temporary staffing agencies. Manage candidate registration, compliance, bookings, timesheets, pay and bill, holiday pay, invoicing and reporting from one connected system. Designed for recruiters managing temporary workforces at scale, PrimePRO helps agencies reduce administration, improve compliance, fill more bookings and gain complete visibility across their recruitment operations. Sector-specific workflows support agencies operating in industrial, healthcare, education, logistics, hospitality, agriculture and construction. For agencies requiring payroll, PrimePAY provides fully integrated HMRC-recognised recruitment payroll software with RTI submissions, pension auto-enrolment, payslips and reporting. Together, PrimePRO and PrimePAY deliver a complete end-to-end recruitment software solution. ## What is PrimePRO used for? [Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)[Recruiting](https://www.capterra.com/recruiting-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PrimePRO?[Manage this product listing](https://www.g2.com/products/primepro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PrimePRO 4.9 (8) VS. [4.9 (476)](https://www.capterra.com/p/174348/Recruit-CRM/reviews/) Starting Price Contact vendor Starting Price $95 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 4.8 (1,208) Value For Money 4.9 (8) Value For Money 4.8 (1,060) Customer Service 5.0 (8) Customer Service 4.9 (1,076) ## PrimePRO alternatives [4.6 (515)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.5 (443)](https://www.capterra.com/p/133064/Crelate-Talent/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [100Hires](https://www.capterra.com/p/206957/100Hires/) [4.9 (1,208)](https://www.capterra.com/p/206957/100Hires/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206957/100Hires/) [View all alternatives](https://www.capterra.com/p/254738/PrimePRO/alternatives/) ## FAQs about PrimePRO Overview ### What company size and specific industries is PrimePRO built for? PrimePRO is designed for temporary recruitment agencies and temp staffing agencies of any company size that need software built around temporary placement and staffing operations. Features and Usability ### What are the key features of PrimePRO? PrimePRO offers applicant tracking, candidate management, and recruitment management for hiring workflows, along with job application management, reference checking, and a searchable database. It also includes CRM, lead management, billing and invoicing, onboarding, reporting and analytics, task management, access controls, alerts and notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does PrimePRO integrate with? PrimePRO integrates with trustID. Getting Started and Support ### What training and onboarding options does PrimePRO offer? PrimePRO provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does PrimePRO offer? PrimePRO provides email/help desk, a knowledge base, and phone support. Support is organized around direct assistance and self-serve documentation, giving users multiple ways to get help with setup or troubleshooting. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 16,930 Recruiting reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) PrimePRO supports all three features that reviewers rate most highly: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate appointments as availability changes, manage reservations with fewer conflicts, and keep calendars organized across teams, allowing teams to work more efficiently and deliver a better scheduling experience. Calendar Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Customizable Templates 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Reminders 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Candidate Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates PrimePRO 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - For Recruiting Agencies: Designed for the use of recruiting agencies - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Job Management: Manage and track all job information and associated tasks - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Searchable Database: A collection of records that can be retrieved based on specific queries - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Swapping: Managing and trading shift details between employees - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.9 (8) ### Starting price Free trial not available Value for money 4.9 (8) 4.9 Based on 8 reviews ## Integrations [ trustID](https://www.capterra.com/p/253532/trustID/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 8 reviews Filter by rating 5(7) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MM Michael M. Director Hospital & Health Care ### "Excellent ATS." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 Overall, it has met our needs well and has been a reliable system for managing recruitment and compliance. Pros What I like most about PrimePRO is how easy it is to manage staff compliance in one place. The ATS makes it simple to track documents, monitor expiry dates and keep staff records organised, which saves my time and helps ensure nothing is missed. One of the  other features I find particularly useful is the ability to invite new staff to the system. They can securely upload all of their required documents, such as right to work documents, certifications, and other compliance before they start. This makes the onboarding process much more efficient and helps ensure everything is in place before staff begin working. I also find the mass email feature very useful for recruitment. It allows me to quickly communicate with a large pool of candidates when new business opportunities arise, making it much easier to source staff efficiently. Overall, it's a user friendly system that has streamlined our recruitment and compliance processes. Cons I haven't experienced any major issues with PrimePRO. It has worked well for our recruitment and compliance needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Joshua J. CEO Education Management ### "Excellent but missing a few features." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 30, 2026 Very good, lovely people, super supportive, \[sensitive content hidden\] easily accessible. Highly recommend and probably the best out of the box system I have used Pros What you get out of the box is good enough to run the whole business! Candidate registration, availability, booking system and payroll all straight from the off. Cons Many things are individual to the client so you often have to change multiple settings on each individual client rather than a global setting. Changing pay/charge rates is overly complicated. The only ways to do it is to cancel the whole booking or manually change dozens of timesheets depending on the placement. Alternatives considered [Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/) Reasons for choosing PrimePRO Cost and ease of use. Vincere does a lot more and is a good system but payroll for example is an additional cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Ben H. Director Staffing and Recruiting ### "Fantastic Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2026 Fantastic experience from setup to support with any issues, nothing is too much trouble for their support staff. Pros Seamless changeover to their back office and payroll software (which I had been avoiding doing for years), wish I had done it sooner. The back office software ensures compliance for all staff and recording hours worked is a breeze. Payroll now takes less than 20 minutes to run each week, saves hours of manual inputting. Cannot recommend highly enough. Cons Nothing really, everything works great and the integration with PrimePay is seamless. Wish I had changed years ago. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Joshua C. Operations Director Civil Engineering ### "Fantastic - Would definitely recommend! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2026 We’ve been really pleased with PrimePro, it’s become an essential part of our day-to-day operations, helping us keep everything organised, streamline communication, and manage client and customer relationships much more efficiently. The interface is intuitive, and it’s made a noticeable difference to how smoothly our team works. A special mention has to go to \[sensitive content hidden\] , who has consistently been outstanding whenever we’ve needed support. She’s always responsive, knowledgeable, and genuinely helpful, often going the extra mile to make sure any issues are resolved quickly and properly. Having that level of reliable support makes a big difference and gives us real confidence in the system. Overall, it’s a strong, dependable system backed by excellent support. Pros Very user-friendly interface that makes day-to-day use straightforward Helps keep data organised and easy to access Improves communication and workflow efficiency Reliable performance with minimal downtime Cons Putting new clients on to the system can be a little time consuming if you have a bulk amount to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Bradley R. Operations Director Food Production ### "User-Friendly Platform with Excellent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2026 Pros PrimePRO is easy to use, backed by responsive support and continually improves by listening to feedback and working with users. Cons There’s very little to dislike and the team are open to suggestions and committed to working with you on development. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FS Filipe S. Director Staffing and Recruiting ### "Great package for recruiters" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2022 It has been great working with this software and the customer service has been brilliant Pros Primepro is a great solution for back, middle and front office. Access is seamless via a browser making it a suitable package for office/home working and for client visits. It offers a fantastic "direct texting" facility, saving countless hours when finding suitable candidates for bookings. It's customisable which helps with different business needs. Cons whatever cons a business may have, can be addressed with development by discussing needs with representatives Alternatives considered [Voyager Infinity](https://www.capterra.com/p/87313/Infinity/) Reasons for choosing PrimePRO Complete package, customisable and representatives always willing to listen to your needs as a business Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Sharon M. Owner Staffing and Recruiting ### "Temp Recruitment Niche" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2022 PrimePro has offered a product that no other CRM could deliver for our market and the company listens to its customers and finds workable solutions to our needs. Pros Having looked at and trialled a number of CRM systems, we found PrimePro to be the ideal match for the type of recruitment we undertake and in fact was one of the very few to deliver a solution like this. Set up is straightforward and great training is provided. It is easy to use on a day to day basis and ongoing support is easily accessible. Cons Being able to send out a link for candidates to add their availability however I know that this is under development. I'd like some options to amend the visuals on the candidate portal screen so it looks more brand-aligned e.g. background colour/box colour Reasons for choosing PrimePRO It was more adaptable and specific to our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CS Carl S. DIRECTOR Staffing and Recruiting ### "Prime Pro / CDS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2022 \[SENSITIVE CONTENT\], is very knowledgeable and we good to work with. Pros Increase recruitment control, system within CDS have become more stream lined. Cons We can design Prime to work with our business Reasons for choosing PrimePRO Because its the best. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.