# Kyruus Health Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kyruus Health Software - reviews, pricing plans, popular comparisons to other Data Management products and more.

Source: https://www.capterra.com/p/254778/KyruusOne

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# 

 Kyruus Health Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Kyruus Health

## What is Kyruus Health?

As the industry’s largest care access platform Kyruus Health enables our partners to efficiently guide and match people to the care that’s right for them. We create connections across the entire healthcare ecosystem so that every stakeholder can access and harness the most accurate, comprehensive, and contextually relevant information. By enabling informed decisions and confident action, we support healthier outcomes, reduce friction in healthcare, and grant more time back in everyone’s day.

## What is Kyruus Health used for?

[Data Management](https://www.capterra.com/data-management-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kyruus Health

5.0 (13)

VS.

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (13)

Ease Of Use

4.5 (211)

Value For Money

4.8 (13)

Value For Money

4.1 (201)

Customer Service

5.0 (13)

Customer Service

3.9 (206)

## Kyruus Health alternatives

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Klara](https://www.capterra.com/p/203066/Klara/)

[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203066/Klara/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

[4.4 (817)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/195467/Care-Patron/)

[View all alternatives](https://www.capterra.com/p/254778/Kyruus-Health/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Third-Party Integrations

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Customizable Branding

4.8 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Data Import/Export

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

HIPAA Compliant

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Engagement

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Allows medical providers to engage patients in a variety of ways to ensure their health.

Customizable Templates

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Kyruus Health 76 features

Integrates with Active Directory

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Data is backed up automatically to prevent data loss

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and analyze user behavior within a system or network

Synchronize with other calendars to view mutual availability and schedules

Allow customers to cancel their subscription remotely.

Track cancellations of policies, accounts, orders, appointments, etc.

Track the status of assets and whether they're checked in or out

Electronic storage of stakeholder contact information

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Analyze survey results via statistical testing or crosstabs directly within the software

Import, collect, and capture data from multiple sources

Removes data that is incomplete, inaccurate, or irrelevant from a dataset

Connect to big data sources

Discover and connect variety of data sources to the application for analysis

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Track the management and flow of data throughout the organization

Move from one database to another, or upgrade the version of database software being used

Examines, analyzes, and organizes data to create relevant summaries or graphs.

Establish guidelines about how much and what kind of data can be stored in the repository

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Graphical representation of data

Supports common databases such as MySQL and Oracle

Digitally sign online documents

Create, save, and store files

Search for specific words or phrases within a document or database

Compliant with HIPAA, which sets standards for sensitive patient data protection

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

queries that are executed when needed and are usually not repeated on a pre-defined cadence.

Verify, organize, manage & store enterprise data assets in a centralized repository

Access to patient medication history data

Communicate using messages within the system

Collect and maintain structured information that describes data or content

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

The ability to choose between different appointments in a selection.

Allows users to manage data from a number of sources

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Track and organize online shifts

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Connect with meeting participants remotely over video

Interact with data visualization elements, such as charts and graphs, to drill down into data

Seamlessly integrates with 3rd party websites

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Features

4.8 (13)

4.8

Based on 13 reviews

## Pricing

Value for money

4.8 (13)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.8 (13)

4.8

Based on 13 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (13)

5.0

Based on 13 reviews

## User reviews

Overall rating

5.0

Based on 13 reviews

Filter by rating

5(13)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TS

Todd S.

Sr. Systems Analyst

Hospital & Health Care

### "Kyruus - A patient-centric approach to online appointment booking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 2, 2025

Exceptional. At the end of the day it feels and looks like a smooth solution from the patient's end. It makes efficient use of provider's time by filling empty spots on their calendars.

Pros

I appreciate the ease of use for our patients that Kyruus provides. Kyruus fulfilled a missing link that brings our Consumer Access offerings into a complete package. With Kyruus, patients can now simply book their primary care appointments on their own time online. Via other 3rd party offerings, they then will receive reminders around their Kyruus booked appointment(s), can communicate back to staff, and pre-register. It's a lightweight solution, with minimal hooks into our EHR. This advantage makes the solution easier to support and maintain. The analytics offer reporting to leadership, and can be quickly run and downloaded.

Cons

There was some struggle with ingesting provider profiles accurately. However, Kyruus worked with our teams steadily to resolve. It takes multiple teams to orchestrate. Scheduling (RevCycle), Credentialing (Provider Profiles), Support (Adding new providers, tickets). I would also like to see more direct communication between Kyruus and Oracle when issues are encountered.

Alternatives considered

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)

Reasons for choosing Kyruus Health

Ultimately my role was to collect data, I did not make any final decision.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Barbara M.

Practice Admin

Hospital & Health Care

### "Operations Improvement!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2025

The build, training and implementation process was very smooth! \[sensitive content hidden\] was helpful and on top of the project. If I asked for a change, it came quickly.

Pros

Kyruus was implemented in our office to ensure accuracy of patient information, allow patients the ability to upload insurance information, streamline check in, use less paper (forms) and assist in collection of outstanding balances. All of these points have been improved!

Cons

The Implementation portal is not user friendly in its organization. I like the task lists, but I could not clear the notifications, I didn't get a notification outside of the site (to my email) so it felt like one more place I had to check.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jennifer M.

Owner and APRN

Medical Practice

### "Definitely recommend Kyruus!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 23, 2025

Kyruus overall has been a great addition to my new office! I had experience with a different check in process at a previous job and Kyruus is significantly better for both my patients and my staff.

Pros

Ease of use for patients, ability to make check in different for each OV is great! Love the text to patients! I feel its a great value because the ease of collecting copays brings in more money on day of visits. Customer support has been very helpful the couple of times I used it!

Cons

I asked my secretary this question and she said that she can't think of anything! I have asked patients if they have any complaints about check in and they say no.

Alternatives considered

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)

Reasons for choosing Kyruus Health

It was a much better product and offered a lot more for my patients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Melissa M.

RN CEO

Hospital & Health Care

### "Kyruus remains a community health center champion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 9, 2025

Kyruus has supported our health center to increase digital patient engagement and to improve overall health literacy for our community. They work with the customer and maintain regular communication (much appreciated for teams wearing multiple hats).

Pros

We have been with this product before it joined Kyruus and have been pleased with how seamless they made the switch feel, including support and follow up.

Cons

Patient engagement/messaging platform still not as intuitive as expected; limited access for dental patients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

liza m.

Director Of Operations

Health, Wellness and Fitness

### "Director of Operations "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2025

Kyruus is an excellent partner. Was able to get great reporting on utilization and our Rep was extremely easy to work with and accommodating.

Pros

Easy to use and integration with our EMR. We were able to do screeners based on appt types and patients were able to pay copays pre visit.

Cons

Nothing really stands out that we didn't enjoy. They were always able to accommodate our needs and make changes as we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tammy R.

Business Analyst

Hospital & Health Care

### "Excellent company to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2025

Fabulous. They were great to work with and very knowledgible. When we needed to make some changes on the standard reports we were submitting they were very helpful on getting everything validated and letting us know what needed fixed.

Pros

Implementation and quick response when issues arrive. Works well for our patients self-scheduling appointments. Kyruus staff is very responsive if issues arise or if we need to make changes and need assistance.

Cons

Just the integration with Cerner and sometimes between the 2 trying to get information that Kyruus required, but because we were remote hosted did not readily have access to. Understanding between the 2 what information they were looking for. (different terminology)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Julia M.

Receptionist

Medical Devices

### "Fantastic Check In System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2025

My overall experience with Kyruus Health is fantastic! We have been able to collect patient insurance information, balances, and have them complete the pre registration ahead of time, which makes the check in process go more quickly and more smoothly.

Pros

I like how user friendly, fast, and easy it is to learn. The software works very well with our office flow and presents in a way that is easy for patients to use.

Cons

There are not many cons with this system, but one of them would be the fact that when a patient is doing their pre registration on their phone when they are in office, it does not show were the patient is at in the pre registration process.

Switched from

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)

Kyruus Check In Process is more user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Melissa M.

Practice Coordinator

Medical Practice

### "10/10 for Kyruus"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2025

10/10 for overall experience. The system is so easy to use and provides exactly what we need. Training was clear and easy to understand. However, the customer service was 100/100. \[sensitive content hidden\] went above and beyond to accomodate all meetings during times we were available and was flexible if we had anything come up, she is very organized and every step that we needed to complete was clear, she always responded to any of our questions in a timely manner and she made sure to help take care of any hiccups that came up. Polite, professional, friendly.. I could go on. All in all we are recommending Kyruus to all of our office friends.

Pros

How user friendly it is. Kyruus offers exactly what we need and there are not extra features or tabs that we need to just ignore or diregard.

Cons

The character limit for one way texting :(. I understand with 2 way texting there is no limit, but 2 way texting is not something we need or are looking for currently.

Switched from

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)

We were having a lot of issues and glitches, there was a lot going on with the system and the customer service was sub par.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SJ

Steven J.

Consultant

Health, Wellness and Fitness

### "Super glad to be using kyruus"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2025

Was super excited when our healthcare network selected Kyris the on boarding was great as well as our customer support team lots of features and great reporting

Pros

Very solid health network provider platform. Support has been great and they are always adding new features. It is really a best in class provider directory.

Cons

Being such a large platform in all encompassing in a healthcare network can take a while to get implemented. That is partly just because provider directories have so many elements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Aaron K.

Digital Product Manager

Hospital & Health Care

### "Their professional support is incredible!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2025

Wonderful experience working with the entire Kyruus team from implementation to building custom projects together.

Pros

Their professional support is incredible! Very helpful and fast turn around on requests.

Cons

Unable to stylize all elements of provider match consumer product

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Reasons for choosing Kyruus Health

Kyruus provided a better und user experience with the clinical keyword library

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NA

Nat A.

management

Hospital & Health Care

### "Employee Recognition- \[sensitive content hidden\], Customer Success Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 9, 2025

Our overall experience with Kyruus has been good but \[sensitive content hidden\], Customer Success Manager has really amplified it to great! She is a good listener, forthcoming with suggestions, quick turnaround and logistical. Her hard work is greatly appreciated and recognized!!!

Pros

The forms on the fly and really all the features

Cons

the character limit for texting. Doesn't have to be unlimited but 160 is too little when you have a long practice name to include in the text as well. not being able to request outstanding payments to anyone 18 and younger

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 11, 2025

Thank you for the feedback! Our free one-way messaging (included with Check-In solution) does have a 160-character limit. For two-way SMS messaging with no character limit, customers can upgrade to our full Patient Messaging solution. Please reach out to support@kyruushealth.com if you'd like to explore this option further.

HP

Heather P.

Practice Manager

Medical Practice

### "Well worth the monty"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2025

Well worth the money. Easy and fast instal. Any questions my rep was on it. Great thus far.

Pros

How we could make it our own. We customized each intake and forms that were associated. The use of "Forms on the Fly" has really made our office more efficient.

Cons

Would be nice to have a log in to upload forms or if a patient is having an issue a place to log in and see what the patient is seeing. Since they thankfully do this at home when they have an Issue I cannot help them much by phone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

Cameron F.

Digital Operations Specialist

Hospital & Health Care

### "Great Product for our Patients!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 22, 2023

Pros

This is a very user-friendly product which is great for our patients.

Cons

I would like to see the most updated version back up and live, that version had more features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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