--- title: "Singlepoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Singlepoint Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/254783/Syncronology/" page_type: "product" language: "en" --- # Singlepoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Singlepoint ## What is Singlepoint? Singlepoint is a rapidly configurable no-code QMS and compliance platform. Our QMS software includes an intuitive and powerful no-code editor which allows users to build on top of our base compliance, health and safety, LMS and QMS modules. Users can create their own bespoke workflows from scratch or engage our professional services team to deliver customized solutions. This flexibility ensures you can quickly adapt your QMS software to match business needs both now and in the future. ## What is Singlepoint used for? [Document Management](https://www.capterra.com/document-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Document Control](https://www.capterra.com/document-control-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1290 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Singlepoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.syncronology.com&name=Singlepoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Singlepoint 4.7 (24) VS. [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $1290 Per User, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (24) Ease Of Use 4.7 (29,013) Value For Money 4.5 (22) Value For Money 4.5 (20,575) Customer Service 4.5 (23) Customer Service 4.6 (18,606) ## Singlepoint alternatives [4.6 (25)](https://www.capterra.com/p/141415/Adaptive-Compliance-Engine-ACE/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (29,090)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160756/Google-Docs/) Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,561)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,637)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/254783/Syncronology/alternatives/) ## FAQs about Singlepoint Overview ### Which roles and teams benefit most from Singlepoint? Singlepoint is most used by quality, compliance, and SHEQ teams that manage audits, document control, corrective actions, and regulatory readiness. IT and systems managers benefit from centralizing workflows and maintaining oversight, while engineering, production, and analytical leaders use it to standardize processes, improve traceability, and support operational consistency. Answer based on 24 reviews Overview ### What company size and industries is Singlepoint built for? Singlepoint is built for manufacturing and engineering businesses, with strongest adoption among midsize companies at 50% and small businesses at 50%, especially in Automotive at 42%. It also serves Mechanical or Industrial Engineering at 8% and Defense & Space at 4%, where compliance, quality, and process improvement matter. Answer based on 24 reviews Features and Usability ### What are the key features of Singlepoint? Singlepoint offers workflow management, business process automation, and configurable workflow for controlled approvals and task routing. It also includes document management, version control, audit trail, compliance management, risk assessment, and reporting tools such as dashboards, ad hoc reporting, and real-time analytics. Integrations ### Which third-party tools and platforms does Singlepoint integrate with? Singlepoint integrates with SYSPRO and Redthorn MRP. These cataloged connections support manufacturing data exchange, including real-time push-pull data, dashboard reporting, OEE tracking, process outputs, and radar reporting. The integration set centers on ERP and production systems used to move operational data between platforms. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Singlepoint offer? Singlepoint provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced viewing for teams getting started with the product. Answer based on 4 reviews Getting Started and Support ### What customer support options does Singlepoint offer? Singlepoint provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. Reviewers describe the support team as helpful, prompt, and easy to reach, with staff taking time to answer queries and guide setup, workflow changes, and technical issues. Answer based on 6 reviews Ease of use ### Is Singlepoint easy to use? Singlepoint offers an easy-to-use system for document control, workflows, and day-to-day administration. Many teams describe the interface as clear and simple to learn, especially for document management and approvals, though some mention a short learning curve, occasional clunky areas, and change management challenges during rollout. Answer based on 12 reviews ## Features AI summary Based on 13,683 Workflow Management reviews Capterra data shows that buyers of workflow management software rank the following features as their top priorities: - **Task Management** (**50%** of reviewers rated this feature as critical) - **Progress Tracking** (**46%**) - **Business Process Automation** (**43%**) Singlepoint supports all three features buyers rate most highly: **Task Management**, **Progress Tracking**, and **Business Process Automation**. Together, these capabilities help businesses organize work, monitor status across tasks and processes, and automate repeatable steps, allowing teams to improve consistency, save time, and keep projects moving forward. Task Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Mobile Access 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.8 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Document Storage 4.8 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Secure Data Storage 4.5 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Document Management 4.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Singlepoint 162 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Benchmarking: Compare key metrics for the business against prominent players in the industry - Bills of Material: Material list of manufacturing parts and associated costs - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Blending: Merge data from multiple sources to a single data set - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Mining: AI method of discovering or extracting data patterns from larger volumes of data - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Data Visualization: Graphical representation of data - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Check-in/Check-out: Document Check-in/Check-out - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Lifecycle Management: Series of processes that a document goes through from creation to archiving - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Legal Professionals: Specifically designed to address the needs of law firms and legal departments - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Forecasting: Form predictions based on past and present data/trends - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Ideation: The creation, development, and sharing of potentially innovative new ideas - Incident Management: Manage and track all disruptions and incidents - Indexing: Compile and organize data into specific metrics - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Interactive Reports: Edit and personalize data view as needed - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Metadata Management: Collect and maintain structured information that describes data or content - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Natural Language Processing: Process and analyze human language in text or audio form - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Nonconformance Tracking: Identify issues and deviations from specifications - OLAP: Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Production Management: Manage the end-to-end production process for manufacturing operations - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Workflow: Create, manage, or update project workflows. - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Revision History: Track what was updated, who made the changes, compare two revisions, and revert or perform another revision - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Root Cause Analysis: Identify and analyse the reasons behind accidents - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Comparison: The process of cross-checking new versions with previous copies to identify changes - Version Control: Track revisions and updates made to files and navigate between different versions - Version Rollback: The process of reverting to a previous version or state - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (24) 4.5 Based on 24 reviews ## Pricing Value for money 4.5 (22) Free Trial [View pricing plan details](https://www.capterra.com/p/254783/Syncronology/pricing/) Starter $1,290 Per User,Per Year Core $2,420 Per User,Per Year Professional $3,600 Per User,Per Year Value for money 4.5 (22) 4.5 Based on 22 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (23) 4.5 Based on 23 reviews ## User reviews Overall rating 4.7 Based on 24 reviews Filter by rating 5(16) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WD Wayne D. Quality and Compliance Manager Mechanical or Industrial Engineering ### "User-Friendly and Intuitive Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 28, 2025 Singlepoint offers a highly user-friendly interface that enables key personnel to easily review, edit, and create documentation for employees to follow. Its accessibility ensures that the right people can maintain and update content efficiently, supporting compliance and clarity across the organization. The Gauge Manager feature stands out as particularly intuitive, making it simple to navigate and manage performance metrics or documentation workflows with minimal training. Pros We utilise Singlepoint primarily for gauge management and document control, which significantly enhances our operational efficiency and compliance assurance. Gauge Management Singlepoint provides a centralised platform for managing all gauges across the site. It enables us to: Maintain full visibility of gauge status and location. Track calibration schedules accurately, ensuring timely servicing. Minimise the risk of using out-of-calibration equipment, supporting quality assurance. Document Control The system ensures robust control over documentation by: Delivering only the latest approved versions to employees, eliminating access to drafts or outdated revisions. Supporting version control and audit trails, which are essential for regulatory compliance. Enhancing consistency and reducing the likelihood of errors due to outdated information. Cons I don’t really have any points that I like least about Singlepoint, it meets my expectations and supports my work effectively, with no notable issues or concerns to report. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Alan B. IT Manager Automotive ### "Singlepoint, more that just a Document Management System." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 28, 2025 The team behind the solution consistently provides excellent service. Our long-standing relationship will continue to thrive as we further invest in the additional modules they offer. Pros In addition to a robust Document Management solution, they offer complementary modules such as Issue Manager, Calibration Manager, Risk Management and more, which integrate seamlessly into their overall solution. Cons Support can be both a strength and a challenge. While it is often on point, there have been several occasions where we've had to follow up on raised support tickets. Although these are usually minor issues, it can still be disappointing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IM Irene M. Quality Systems Manager Packaging and Containers ### "Singlepoint Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 17, 2025 Excellent experience. Thanks to Singlepoint the company complies with relevant Quality certifications without hassle and stress. Pros In a single system, you can review, modify, and authorize documents while ensuring traceability. Cons Technical Service - Sometimes, it takes too long for the Technical team to resolve an issue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JF Julia F. Head of Compliance and Quality Translation and Localization ### "Great customizable system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 The software will continue to develop with our needs in the future but we are really happy with where we are at the moment – implementing the software helped us in getting strengthening our compliance relevant records in a form which allows easy access to them for audits. Pros Singlepoint is fully customizable and has allowed us to adapt each module to our exact needs. Cons The flipside of the customization opportunities is that it does require in-house effort and competency to be able to clearly define needs and expectations so that the Singlepoint team can work towards these. The effort will be worth in the end though! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CS Chris S. Production Support Furniture ### "Very flexible/scalable alternative to MSAccess databases" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2025 We were looking for an alternative to using MSAccess (which does not scale well and has restrictions and data corruption issues). Singlepoint is based on an SQL based backend + powerful front-end system that incorporates a drag and drop interface in many areas, reducing the possibility of errors and speeding up development. The ability to create interactive dashboards and menus gives databases a more professional and up-to-date look. Report creation is comprehensive (if sometimes a little daunting, given that interfaces for the different parts of the software are very different). Whilst it has some rough edges, Singlepoint is nevertheless a very flexible and useful software package, that I hope will get better and better over time. Pros I like the flexibility of being able to create modules for very different business processes (from Stores stock requisitioning, to Quality Assurance, Despatch label systems). The low cost and technical support are big factors I like as well. As the software is browser based, that means no need to install / run software on users machines. Cons Whilst ODBC connectivity to external sources is available, sometimes it's necessary to be able to pull in data and store internally. I'd prefer itif Singlepoint had a more comprehensive means of being able to import data directly (on a regular basis) without the need to rely on MSM Studio to do it. The lack of being able to right click and copy data from fields in dashboard grids is annoying, and would be very useful for pasting to other software (Redthorn, Excel etc). The different aspects of the software have very different interfaces, which can be confusing until you get used to it. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Flexibility, scalability and usability. We needed to have different users all accessing the same data at the same time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PB Paul B. Group Head of IT Mechanical or Industrial Engineering ### "A great product. Very flexible and supports rapid development." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2025 The team behind SinglePoint have been excellent. They really know their product and its capabilities and have been able to translate our requirements into a tool that is really helping our business. We are already discussing plans for additional development. Pros The flexibility of SinglePoint has allowed us to develop a bespoke module to support the specific needs of the business. There is no bloatware or the unused features that you might find in a COTS product. Cons There haven't been any downsides to date. Alternatives considered [Dynamics 365 Sales](https://www.capterra.com/p/248301/Dynamics-365-Sales/) Reasons for choosing Singlepoint Cost, flexibility and speed of delivery. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 18, 2025 Hi Paul, Thank you for your fantastic review! We’re delighted that SinglePoint’s flexibility and our team’s support have helped you build a solution that fits your needs. We look forward to continuing our work together! CT Chris T. IT and Projects Manager Hospital & Health Care ### "Singlepoint " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 Easy to work with the team. They understand real life and also the issues end users face daily They are not just out to make money they also want to help their customers achieve what they want Pros Flexibility and versatility of the system. All areas are intuitive and logical. The Singlepoint team are passionate and knowledgeable about their product and justifiably so. Love working with them. Cons So far nothing. We should have bought it years ago Alternatives considered [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Reasons for choosing Singlepoint Versatility Flexibility The Single point team Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 18, 2025 Hi Chris Thank you for your wonderful review! We're thrilled that SinglePoint's flexibility and intuitive design are making a real difference for you. It means a lot to hear that our team’s passion and commitment shine through—we love working with you too! Looking forward to supporting your success even further. LC Laura C. Quality Manager Medical Devices ### "100% recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2025 Absolutely fantastic team , as said above , nothing is too much trouble , they gain an understanding of what you want sometimes from not even explaining very well what you want , they are able to leverage of previous work they have created for other customers and apply it /modify it to suit your business also making suggestions of things that may work well for you that you hadn't already thought of . Without even having my "primary project" fully off the ground yet , we have already started another one with single point as I'm confident they can deliver what i need and help me along the way ! Pros Without having the software in practice and in use by multiple users yet , i cannot honestly review the workability of what we have created thus far I'm sure there will be tweaks to come, that being said , what we have created is exactly what I've asked for , no "expense spared" so to speak. Nothing has been too much trouble by the people managing my account and my expectations , absolutely would recommend to anyone ! Cons There is a couple of minor inconvenient bug fixes that need to ironed out which were already known by the team e.g having to fill a field that doesn't need to be filled , however this does not discredit anything the software can do , its just one of those things that gets improved with development and input from customers. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Singlepoint Price point Capability Customization Provision of validation Likeability Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 18, 2025 Hi Laura Thank you for your fantastic review and recommendation! We’re delighted that SinglePoint has delivered exactly what you envisioned and that our team has been able to support you every step of the way. Your confidence in us means a lot, and we’re excited to continue working with you on your projects. If you ever need anything, we’re here to help! PM Patrick M. Quality Assurance Manager Machinery ### "SinglePoint Migration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2025 overall experience has been great. easy to use, fast response times from singlepoint when issues arise, seamless integration Pros Ease of use and their licensing policy. Transitioning from our old DMS system seemed like a daunting challenge but with their help the transitions was easy and the tools singlepoint has to maintain and clean up any DMS issues have been great. Cons I have not run into anything I dislike yet Alternatives considered [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Reasons for choosing Singlepoint mostly price related. but we had a relationship with waypoint and single point and their licensing policy is second to none Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 18, 2025 Hi Patrick Thank you for your great review! We’re thrilled to hear that SinglePoint made your DMS transition seamless and that our tools and licensing policy have been valuable to your team. It’s fantastic to know you’ve had a smooth experience so far, and we appreciate your trust in us. If you ever need anything, we’re always here to help! PD Peter D. Senior Manager - Compliance and Risk Automotive ### "Singlepoint Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 November 1, 2023 Well matched to our business. Support is responsive to suggestions from users to enhance features. Pros Its features align very well with our management system requirements. It is flexible and adaptable to grow as our needs develop. It can be supported either in-house or by Syncronology. Cons One or two clunky areas but those are becoming fewer with product development Reasons for choosing Singlepoint It best suited our needs for CAPA at the time, and had possibility to grow through deployment of more modules bit by bit (which happened). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 18, 2025 Hi Peter Thank you for your thoughtful review! We're delighted to hear that Singlepoint is well-suited to your management system needs and that its flexibility and adaptability are supporting your growth. We’re also pleased to know our responsive support and ongoing product development are making a positive impact. If you ever need anything further, don’t hesitate to reach out. [View all Reviews](https://www.capterra.com/p/254783/Syncronology/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.