--- title: "BookingNinja Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BookingNinja Software - reviews, pricing plans, popular comparisons to other Waitlist products and more." source_url: "https://www.capterra.com/p/254784/BookingNinja/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # BookingNinja Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BookingNinja ## What is BookingNinja? BookingNinja is a highly customizable restaurant booking software with yield management, deposits, CRM & more. ## What is BookingNinja used for? [Waitlist](https://www.capterra.com/waitlist-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £42 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BookingNinja?[Manage this product listing](https://www.g2.com/products/bookingninja/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BookingNinja 0.0 VS. [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting Price £42 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (111) Value For Money 0.0 (0) Value For Money 4.8 (91) Customer Service 0.0 (0) Customer Service 4.9 (100) ## BookingNinja alternatives [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $869.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [WaitWell](https://www.capterra.com/p/236054/WaitWell/) [4.8 (111)](https://www.capterra.com/p/236054/WaitWell/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236054/WaitWell/) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) [4.7 (1,322)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) [4.5 (263)](https://www.capterra.com/p/170263/Square-Appointments/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170263/Square-Appointments/) ## Features AI summary Based on 5,388 Waitlist reviews Not all reservations products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) BookingNinja supports **Online Booking** and **Booking Management**, giving businesses a way to accept reservations online and keep booking details organized in one place. However, it lacks **Calendar Management**. Instead, it offers other features that reviewers also rate as important, including **Payment Processing** (**51%**) and **Customer Support** (**46%**), helping businesses handle transactions more efficiently and respond to customer needs while keeping reservation operations running smoothly. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Autonomous Task Execution Completes tasks independently without constant human intervention Calendar Management Track and manage schedules and meetings via an integrated calendar BookingNinja 42 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Autonomous Task Execution: Completes tasks independently without constant human intervention - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Credit Card Processing: Accept and process credit card transactions - Cross-system Integration: Works across multiple software systems or databases - Customer Accounts: Record customer information, purchase history, and other notes - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Reminders: Reminders sent via email - For Restaurants: Serves restaurants - For Salons and Spas: Specific for use in spas and salons - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Prioritization: Arrange tasks based on the level of priority or urgency - Public Waitlist: Ability that lets customers add themselves to a publicly available waitlist - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Waiting Time Tracking: Estimated waiting time in the queue - Waitlist Status Tracking: Track the position in queue in real-time --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/254784/BookingNinja/pricing/) Paid Tier £42.00 Flat Rate,Per Month It includes: - Table reservations with floor plan, timeline (Gantt) and list views - Ticketed events and repeating sessions/classes with capacity limits - Appointments with Google Calendar sync - Deposits, card capture and no-show protection (Stripe and Square) - Gift cards and vouchers - Memberships with recurring billing and a member portal - Loyalty - Waitlist and stand-by list - QR Code Checkin - Pre-orders, table ordering and online ordering - Website Builder & Hosting - Staff rota, timesheets and staff app - Marketing emails and automations - Analytics and reporting ## Integrations [ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ Square Invoices](https://www.capterra.com/p/255193/Square-Invoices/)[ Google Calendar Extension](https://www.capterra.com/p/10034723/Google-Calendar-Extension/)[ Stripe Connect](https://www.capterra.com/p/10071088/Stripe-Connect/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating Counts reflect reviews available in this feed. 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Snacks L. Owner Used the software for: 5+ years ### "Easy to Use, Seamless Payments Integration, and Always Improving" 5.0 November 7, 2026 I know initially it was specifically designed for board game cafe use, which means it ticks boxes that no other booking system does. Specifying lengths of stay is a particular benefit. Pros Ease of use, integration with our payment system, ability to easily reassign or assign tables. I particularly like that it is a constantly evolving system. Cons There are a couple of niggles, for example it often won't let me drag a booking to a table if it's booked in for an event, but that likely is me not setting it up correctly. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.