--- title: "Policy Tracking System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Policy Tracking System Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more." source_url: "https://www.capterra.com/p/2548/Policy-Tracking-System/" page_type: "product" language: "en" --- # Policy Tracking System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Policy Tracking System ## What is Policy Tracking System? Cloud system that enables P&C insurance organizations of all sizes to manage policy, billing and claims processes. ## What is Policy Tracking System used for? [Insurance Policy](https://www.capterra.com/insurance-policy-software/)[P&C Insurance](https://www.capterra.com/p-c-insurance-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Policy Tracking System?[Manage this product listing](https://www.g2.com/products/thirdlane-connect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Policy Tracking System 0.0 VS. [4.7 (284)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting Price Contact vendor Starting Price $70 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (6) Value For Money 0.0 (0) Value For Money 4.7 (1) Customer Service 0.0 (0) Customer Service 4.9 (6) ## Policy Tracking System alternatives [3.6 (22)](https://www.capterra.com/p/167497/Macaw/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 55% of reviewers rated it above 4 stars [Mutual Expert](https://www.capterra.com/p/98088/Mutual-Expert/) [4.2 (6)](https://www.capterra.com/p/98088/Mutual-Expert/#reviews) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98088/Mutual-Expert/) Highest Rated [A1 Tracker](https://www.capterra.com/p/166909/A1-Tracker/) [4.9 (81)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166909/A1-Tracker/) [NowCerts](https://www.capterra.com/p/132779/NowCerts/) [4.8 (150)](https://www.capterra.com/p/132779/NowCerts/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132779/NowCerts/) ## FAQs about Policy Tracking System Overview ### What company size and specific industries is Policy Tracking System built for? Policy Tracking System is designed for businesses of all sizes in the property and casualty insurance industry. It supports insurers that need management of policy, billing, and claims workflows, making it suitable for small agencies, mid-market carriers, and enterprise insurance organizations. Features and Usability ### What are the key features of Policy Tracking System? Policy Tracking System offers policy management, policy issuance, renewal management, and insurance policy processing for core policy workflows. It also includes claims management and claims tracking, billing and invoicing, quotes and estimates, a rating engine, reinsurance administration, and API access for system integration. Getting Started and Support ### What training and onboarding options does Policy Tracking System offer? Policy Tracking System provides documentation for teams that want written reference material during setup and ongoing use. Documentation can support step-by-step review of product features, policy workflows, and configuration details when needed. Getting Started and Support ### What customer support options does Policy Tracking System offer? Policy Tracking System provides chat support. No reviewer feedback about support quality is available, so the user experience with response times, helpfulness, or common frustrations cannot be described here. ## Features AI summary Based on 121 Video Conferencing reviews Capterra reviewers highlight these as the features buyers care about most when choosing insurance policy software: - **Policy Management** (**58%** of reviewers rated this feature as critical) - **Document Management** (**67%**) - **Renewal Management** (**55%**) Policy Tracking System includes **Policy Management** and **Renewal Management**, giving insurance teams a way to manage active policies and keep renewals on schedule. However, it does not include **Document Management**. Instead, it offers **Claims Tracking** (**24%**), which can still support day-to-day policy operations by helping teams monitor claim activity alongside coverage records. Together, these features help businesses stay organized, reduce missed renewal deadlines, and give teams better visibility into policy and claims work. API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Claims Management Process of submitting and following up on claims with insurance companies Claims Tracking Process of tracking new and submitted claims and the status of submitted claims Insurance Policy Processing Process new insurance policies or modifications to existing policies. Policy Issuance Process of creating insurance policies and assigning them to policyholders Policy Tracking System 11 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Insurance Policy Processing: Process new insurance policies or modifications to existing policies. - Policy Issuance: Process of creating insurance policies and assigning them to policyholders - Policy Management: Create, manage, and track policies and procedures within an organization - Quotes/Estimates: Generate quotes or estimates for customers - Rating Engine: The calculation of a price/premium based on specific variables. - Reinsurance Administration: Consolidation of data from multiple sources, products, and systems to manage the reinsurance process. - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.