# NurseGrid Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NurseGrid Manager the right Employee Scheduling solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/254829/NurseGrid/reviews --- NurseGrid Manager 4.2 (13) [View alternatives](https://www.capterra.com/p/254829/NurseGrid/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 29th, 2025 # Reviews of NurseGrid Manager Ease of use 4.0 Customer Service 4.2 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NS Nika S. Inpatient Director Hospital & Health Care Used the software for: 2+ years ### "HRRMC- Inpatient" June 17, 2024 5.0 I really like it. It is easy to use. Please Bring back the mobile app Pros Ease of loading schedules and posting open shifts. Cons Does not work well with androids. The texting function doesn’t work. Can’t clear the messaging inbox. Trades and give away are cumbersome. Qccidently scheduling shifts when I click on a day in the “schedule.” Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) UKG sucks. Not user friendly. So time consuming to post schedules. No friendly mobile app for end users. Review Source Response from HealthStream June 24, 2024 Hi Nika, Thank you so much for your review; it's great to hear that you've found NurseGrid easy to use for an extended period of time. We apologize for any issues you've had with the Android experience; please reach out to success@nursegrid.com if the problems persist. Your feedback is very valuable as we continuously look to make improvements to the platform. Best Regards, The HealthStream Team RM Renee M. Staffing Coordinator Medical Practice Used the software for: 2+ years ### "Honest Review of NurseGrid" June 11, 2024 5.0 Overall Nursegrid is easy to use both as an administrator and a user, the ease of scheduling is great, the price point is where most companies would want it to be for its intended purpose. Pros First of all according to the setup team my company was the most complicated one they have set up, ever. So kudos because I think it was super easy and user friendly from the start, not to mention it was not a program that our \[sensitive content hidden\] looked at and had sticker shock so that's a plus! The day to day operations run extremely well the monthly loading of schedules is super fast and easy the longest part is making my spreadsheets to upload but I have to make them either way so it doesn't really matter. I LOVE that nurses can keep track of their multiple licenses and when they are due as well that is like a major handy little personal reminder system! Cons My only 2 cons are the BIGGEST they took away the Manager App for your phone so instead of the ease of changing the schedule being right there in the app at your fingertips after hours, you now have to use your browser to log in or get on your laptop and log in which in the grand scheme of things isn't a huge amount of time but I am often in my car when this happens so having the Managers App back would be super helpful. My only other cons is weirdly some older I-phone and Androids the functionality is a little hinky I have really only had issues with about 3 employees so overall not too big of an issue those folks just have to use their computer as back up. Reason for choosing NurseGrid Manager It seemed to be the one that was in our price point that had all of the functions we were looking for. Review Source Response from HealthStream June 24, 2024 Hi Renee, Thank you so much for your thorough feedback. We're so pleased to hear that NurseGrid has improved your nurses' workflows and in turn optimized your organization's day-to-day operations. In regard to the Manager App, there is a mobile browser view that has the same functionality as the mobile app. If you want more information on that, please contact success@nursegrid.com. Thank you for choosing NurseGrid! Best Regards, The HealthStream Team sK shannon K. Chief Nursing Officer Hospital & Health Care Used the software for: 1-2 years ### "Nurse Grid Manager" June 13, 2024 3.0 The ease of implementation and use was simple. Pros I did most like the Manager app to be able to make changes on my phone Cons It no longer has the manager app so I have to login to desktop to make changes. Reason for choosing NurseGrid Manager It had the manager app initially but no longer have it available Review Source Response from HealthStream June 24, 2024 Hi Shannon, We apologize for any inconvenience you've had in regard to the mobile app, but there is a mobile browser view that has the same functionality. For more information on that, please reach out to success@nursegrid.com. Thank you for your review! Best Regards, The HealthStream Team VW Vinson W. Rn Hospital & Health Care Used the software for: 1-2 years ### "Nursegrid manager" June 17, 2024 4.0 Pros Clean look. No more paper. Accesible on mobile device. Cons Needs more frequent updates and improvements Review Source Response from HealthStream July 3, 2024 Hi Vinson, We're pleased to hear that NurseGrid Manager has eliminated the problems your organization was facing due to paper processes. We are continuously striving to improve the platform, and you feedback is valuable to us. Thank you for your review! Best Regards, The HealthStream Team VH Veronica H. Manager Hospital & Health Care Used the software for: 1-2 years ### "Hospital Scheduling" June 13, 2024 5.0 I enjoyed using it, my staff enjoyed using it and new hires was familiar with it. Pros Access from phones and computer. Easy to make changes and note scheduling shortage Cons Not sure other than not all departments in the hospital used it and the House Supervisor did not want to use it Review Source Response from HealthStream June 18, 2024 Hi Veronica, Thank you so much for your review. We're glad to hear you and your staff are enjoying NurseGrid and that you're finding it easy to use and access. Thank you for choosing HealthStream! Best Regards, The HealthStream Team MM Macey M. RN coordinator Hospital & Health Care Used the software for: 6-12 months ### "nursegrid review" June 29, 2024 4.0 works well overall, some occasional downtimes or app glitches where you can't get into app for period of time Pros easiness of adding schedule in from PDF format, like being able to see schedule from app or at home Cons not having staff be able to see has already signed up on-call, not being able to edit daily staffing sheet to be one page or be able to customize shifts Review Source AF Amanda F. RN Hospital & Health Care Used the software for: 6-12 months ### "Review of Nurse Grid" June 21, 2024 4.0 overall great and convenient experience with nurse grid Pros convenience and it is always at my fingertips Cons there is not much not to like about nurse grid Review Source Response from HealthStream July 3, 2024 Hi Amanda, We're so glad to hear of the convenience NurseGrid has provided you and your organization. Thank you so much for your review! Best Regards, The HealthStream Team jK jACKIE K. CNA Hospital & Health Care Used the software for: 6-12 months ### "Nurse Grid Review" June 22, 2024 4.0 its been fine. nothing to write home about but functional Pros I appreciate that nurse grid is able to show you who is working and when. I like that you can ask to switch shifts on the app and see when it happens. Cons I do not like that the staff are unable to see who signed up voluntary low census Review Source SC Suzi C. Administrator Hospital & Health Care Used the software for: 2+ years ### "Too expensive for ASC's" June 17, 2024 5.0 Pros Great platform that allow staff to interact with their manager. Cons cost is too expensive for small centers. We are not renewing ours. Review Source EE Erica E. Director of Cardiopulmonary Hospital & Health Care Used the software for: Less than 6 months ### "Nursegrid is easy to use" June 11, 2024 5.0 Pros That employees can access it from anywhere. Cons I wish there was a function other than sick or delete to remove someone from the schedule. Review Source Response from HealthStream June 13, 2024 Hi Erica, We're so glad to hear that you're finding NurseGrid easy to use. We will definitely take your feedback on removing someone from the schedules into account as we continuously look to improve the platform. Thank you for your review! Best Regards, The HealthStream Team AM Angela M. ADON Hospital & Health Care Used the software for: Less than 6 months ### "not impressed" June 11, 2024 1.0 Pros the concept of online scheduling was a good idea Cons unable to adjust schedule unless you are the manager of the schedule. this is not helpful when other employees have to take call and manage the schedule. unable to do anything if looking at the schedule on the app...you have to be logged into the site Review Source Response from HealthStream June 24, 2024 Hi Angela, Thank you for your feedback. We apologize for the inconvenience you've experienced with using NurseGrid; for functionality concerns like that, we strongly recommend reaching out to customer support at success@nursegrid.com. Best Regards, The HealthStream Team LF Lisa F. Director of Emergency Department and Inpatient Hospital & Health Care Used the software for: Less than 6 months ### "Feedback Request" June 19, 2024 4.0 Pros I like the ease of use; however, there are significant limitations and functions that were thought to be better, easier to use. Cons Things we like least: - self-scheduling - options to update shift types (i.e. incentive shifts) - notes section Review Source TD TONYA D. Director of Radiology Health, Wellness and Fitness Used the software for: Less than 6 months ### "NurseGrid for Scheduling" June 11, 2024 5.0 Pros I love the look and ease of the platform. It is easy to navigate and understand. I like that you have different ways of performing functions depending on where you are at in the platform. Cons Nothing specific about NurseGrid, I just wish our facility had integrated it with our payroll system for more ease of use when it comes to payroll. Review Source Response from HealthStream June 13, 2024 Hi Tonya, Thank you for such a positive review! It's so great to hear that you're liking the user-friendliness of NurseGrid and that you can perform all the functions you need. Best Regards, The HealthStream Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.