# Paidnice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Paidnice Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more.

Source: https://www.capterra.com/p/254868/Paidnice

---

# 

 Paidnice Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Paidnice

## What is Paidnice?

Paidnice is debt collection software that helps small businesses recover overdue debts and past-due invoices automatically — without hiring a collection agency. Winner of 2025 Xero Global Small Business App of the Year, Paidnice integrates with Xero & QuickBooks Online to automate your entire collections process and reduce debtor days by an average of 25%. Recover unpaid invoices consistently with configurable rules, personalized debtor communication, and escalation workflows that preserve customer relationships. Debt collection features: 🔹 Automated debtor reminders (email & SMS) 🔹 Auto-apply late fees, interest & penalties 🔹 Collection letters & escalation workflows 🔹 Dispute resolution management 🔹 Payment plans for overdue accounts 🔹 Customer statements & aging reports 🔹 Credit reports & credit risk scoring 🔹 Self-service debtor payment portal 🔹 DSO & collection performance dashboards Recover overdue debt. Reduce write-offs. Get paid faster.

## What is Paidnice used for?

[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Debt Collection](https://www.capterra.com/debt-collection-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$69

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Paidnice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paidnice.com/&name=Paidnice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Paidnice

4.9 (12)

VS.

[4.4 (3,288)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$69

Flat Rate, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (12)

Ease Of Use

4.4 (7,670)

Value For Money

4.8 (12)

Value For Money

4.2 (6,582)

Customer Service

4.9 (12)

Customer Service

4.0 (6,286)

## Paidnice alternatives

[4.2 (2,019)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (680)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (162)](https://www.capterra.com/p/235606/TPS-Cloud-Axis/reviews/)

Starting price

$18.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[3.9 (422)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

Starting price

$124.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/254868/Paidnice/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Collection

4.9 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Third-Party Integrations

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Accounting Integration

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Self Service Portal

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Data Import/Export

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Invoice Processing

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

Paidnice 75 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Categorizes outstanding invoices based on the amount of time they have remained unpaid

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

System that automatically dials calls

Send automated reminders and notices to clients on overdue payments

Automatically create schedules based on business needs or employee availability and qualifications

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Searchable database of information about loan borrowers

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Record the audio of phone conversations for quality assurance purposes

Schedules callback times

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Receive and deposit or issue and record check payments

Manage contact details and communication with clients

For third-party collection agencies

Tracking, calculating, and paying commissions and earnings to employees

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Report customer payment history and outstanding debts to credit bureaus

Reports that show customers their invoices, payments, and balance on the account

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Pre-made examples and templates for emails

Monitor and record expenses such as purchases or charges incurred

Plan, manage, and track the financial activities of an individual or organization

Form predictions based on past and present data/trends

Centralized accounting record which tracks all financial transactions

Information, data and reports that are being tracked over time

For first-party debt collectors

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and handle various international currencies

Process payments via multiple modes directly through the application

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Accept and process online payment transactions

Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit

Allow customers to make a partial payment on an invoice and track remaining debt

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Manage plans with a set payment schedule that help customers pay outstanding debt

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

A list of customers and their payments due updated on a monthly basis

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage, record and track all business exchanges in form of money and its related interactions in the system

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (12)

4.8

Based on 12 reviews

## Pricing

Value for money

4.8 (12)

Free Trial

Starting from $69

$69.00

Flat Rate,Per Month

It includes:

-   Add Late Fees
-   Automate Interest
-   Add Interest to Xero & QuickBooks Invoices
-   Schedule Recurring Statements
-   Automate Monthly Customer Statements
-   Connect to Xero
-   Connect to QuickBooks
-   Custom Email Reminders
-   SMS Invoice Reminders
-   Debt Escalations
-   Powerful Accounts Receivable Automation
-   Schedule Invoice Sends
-   Send Statements by the Post
-   Payment Plans
-   Stripe ACH
-   Stripe BACS
-   Stripe Credit & Debit
-   Accounts Receivable Automation

Value for money

4.8 (12)

4.8

Based on 12 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (12)

4.9

Based on 12 reviews

## User reviews

Overall rating

4.9

Based on 12 reviews

Filter by rating

5(11)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VN

Vanita N.

Finance Manager

Information Technology and Services

### "Best way to get paid on time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2026

Since implementing Paidnice our average debtor's days have been reduced drastically, as more clients pay on time thanks to the automatic payment reminders. The Paidnice development team not only keep finding innovative ways to automate more and more tasks but also keep introducing new features that are genuinely useful in addressing real world accounting issues.

Pros

Paidnice basically runs on autopilot with little to no effort from users. The system is very user friendly. It was very easy to set up. The dashboard is laid out well with useful data at a glance.

Cons

There are no cons using Paidnice. Paidnice adds so much value to our business that it basically pays for itself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2026

Thank you Vanita! Reducing debtor days and getting more clients paying on time through automated payment reminders is exactly the outcome we build for. Thrilled Paidnice is delivering enough ROI to pay for itself, that's the goal for every accounts receivable team. We'll keep shipping features that solve real-world cash flow problems! Many thanks for sharing your feedback All the best, Denym

RH

Rosemary H.

Accountant

Farming

### "Easy painless interest"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 13, 2026

Pros

I like how easy it is to set up different collections settings for the different customer arrangements we have.

Cons

The only thing I would change would be to allow me to set up custom invoice numbers for the automated interest bills, so my customers have a number to reference or a custom code for an interest charge.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2026

Thank you Rosemary! Flexible collections settings per customer is one of our favourite features, great for managing different debtor arrangements and credit terms across your accounts receivable. Really appreciate the feedback on custom invoice numbers for interest charges too, that's a useful suggestion we'll pass to the product team. Great to have you using Paidnice! Thanks, Denym

DW

Debbie-Ann W.

Office Administrator

Marketing and Advertising

### "Great App to have"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

My experience with Paidnice has been great. It has save me so much time on a monthly basis and our collections process has improved significantly. Outstanding invoices are getting paid quicker

Pros

The schedule of payment reminders and the automation of late fee. I can send out monthly statements to our clients

Cons

I can't think of anything at this moment. having paid Paidnice has been very helpful quite a useful tool to have

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2026

Thank you Debbie-Ann! Love hearing that automated payment reminders, late fees, and monthly statements are saving you time and improving your collections process. Getting outstanding invoices paid faster is exactly what Paidnice is built for! Thanks, Denym

RC

Ryne C.

Operations

Computer Software

### "Definitely Worth It!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2025

Overall positive experience. The mere fact that I do not need to manually track and add late fees to late invoices is a nobrainer.

Pros

The ease when managing invoices and late fees. You set up the rules and Paidnice handles adding the late fees to invoices. This eliminates the need to manually do it yourself which gives back precious time to business owners to focus on more important things.

Cons

When setting up the invoice rules, it did take me some time to understand it, but the support team did help me out with all my questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 4, 2025

Thanks Ryne! Great to hear Paidnice is helping you automate late fees and streamline your accounts receivable process. We’re glad our support team could assist with setup, once the AR automation rules are in place, everything runs smoothly from there. Appreciate the thoughtful review! Thanks, Denym

BS

Benjamin S.

Operations Manager

Telecommunications

### "Paidnice has been a gamechanger for our business."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2025

Overall, it was a very easy onbarding and it's enabled our wider team to view and manage customers invoices. Enabling our team to issue/waive late fees as well as invoice reminders etc.

Pros

The excellent support we recieved during intial setup was key in us getting going. Also - Safe mode and drafting policies allowed us to carefully and thoughtfully design our policies to see how paidnice would run before pushing go.

Cons

Our only con (not really a con) was that there is a fair amount of funtionality and options, and this does take some time learning before starting policies, so it pays to use support as needed, and run in safe mode before rolling out your draft policies.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 4, 2025

Thanks Benjamin!! Great to hear the support and safe mode helped your team roll out AR automation confidently. Enabling invoice reminders, late fee policies, and full visibility across accounts receivable is exactly what Paidnice is designed for. Appreciate you sharing the impact across your team. Thanks heaps, Denym

SO

Shaye O.

Consultant

Printing

### "Great App for Xero"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2025

so far its good, it helps keep track for me, im definately not making full use of the app, so theres probably loads i still need to learm

Pros

I love that it follows up for me, takes a huge load off my shoulders when im too busy. Its a great tool.

Cons

set up can be tricky especially if you are new to the app, im still not 100% certain on how it all works but learning as i go

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2025

Thanks for your review, glad that Paidnice is helping you tackle all of your accounts receivable admin with simple automations. Thanks, Denym

LK

Laura K.

Creative Director

Construction

### "10/10 ! Great System and Great staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2025

Amazing friendly staff, explained the system with ease.

Pros

Easy to use and take away a whole role in our business

Cons

Emails could be a nicer layout with price included. Could be easier to have the link direct to Xero and/or have the quote attached as PDF on the email

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2025

Thanks for your wonderful review Laura!!

ST

Simon T.

Director

Accounting

### "Paid Nice Accountant review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2024

Great service, following setup received training.

Pros

Easy to set credit terms, great dashboard

Cons

No major con to be honest. Still getting used to it so perhaps some additional webinars online could be useful for client setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 6, 2024

Thank you, Simon! We're thrilled to hear that Paidnice has been valuable for setting credit terms and navigating your dashboard, and we’ll certainly consider adding more webinars to support client setup.

RC

Richard c.

Managing Director

Business Supplies and Equipment

### "Gamechanger for us "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2024

This has been exactly what we were looking for. It's easy to use and it just works.

Pros

Ease of use and outstanding support: after setting it up on our Xero platform, the program has been indispensable.

Cons

Nothing , does exactly what we wanted and easy to use

Alternatives considered

[Chaser](https://www.capterra.com/p/157101/CHASER/)

Reasons for choosing Paidnice

"Better support and considerably cheaper."

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2024

Thank you, Richard! We're thrilled to hear that Paidnice has become an indispensable part of your accounts receivable process and that our support met your expectations. Here’s to smooth, effortless invoicing! Thanks, Denym and the team at Paidnice.

CV

Carl V.

Owner

Accounting

### "First time user review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2024

I am extremely impressed with the program. It saves a lot of my time to recover debts.

Pros

Interest on overdue customer accounts. Emal of customer statements.

Cons

I did not find anything in Paidnice till now that I do not like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2024

Thanks for your review Carl! We're thrilled to hear how Paidnice is streamlining your debt recovery and saving you time. Thanks for choosing us and for your fantastic feedback!

GH

Gerard H.

Finance Manager

Staffing and Recruiting

### "Goodbye Manual Late Fees, Hello Paidnice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2024

Pros

Review: Our finance team used to loathe going invoice by invoice in QuickBooks, manually applying late fees. Since switching to Paidnice, all those policies now trigger automatically based on rules we set. This functionality that Chaser totally lacks probably saves us 5 hours a week. Worth every penny.

Cons

That I didn’t find Paidnice sooner!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2024

Thank you for sharing your positive experience with Paidnice! We're thrilled to hear that our automated late fee application has streamlined your finance team's workflow and saved valuable time each week. Your satisfaction and the efficiency gains you've experienced are exactly what we strive for.

DT

Danielle T.

Manager

Accounting

### "Paidnice Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 4, 2024

Pros

The integration is simple and straightforward. It delivers as promised

Cons

I have found no negatives about Paidnice so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 5, 2024

Thanks Danielle! Great to hear there are no downsides so far! Please reach out if any other questions pop up. Cheers, Denym

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