# Griot Technology Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Griot Technology Software - reviews, pricing plans, popular comparisons to other Collaboration products and more. Source: https://www.capterra.com/p/254902/Griot-Technology --- # Griot Technology Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Griot Technology ## What is Griot Technology? Griot (griot.co) is the leading unified communication and knowledge sharing tool for skilled trades, helping electricians, plumbers, security system, HVAC, maintenance, access control, low voltage technicians and property maintenance teams get the knowledge they need to complete a job on time and in one trip. Griot simplifies communication, replacing phone, email and text with one video messaging system that keeps notes about jobs and products organized across mobile devices and computers. ## What is Griot Technology used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Team Communication](https://www.capterra.com/team-communication-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Griot Technology?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.griot.co&name=Griot Technology) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Griot Technology 5.0 (1) VS. [4.7 (24,142)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $5 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (11,052) Value For Money 5.0 (1) Value For Money 4.5 (6,782) Customer Service 5.0 (1) Customer Service 4.4 (6,535) ## Griot Technology alternatives [4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,075)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) ## FAQs about Griot Technology Overview ### What company size and specific industries is Griot Technology built for? Griot Technology is designed for businesses of all sizes, from small teams to larger organizations. It is suited to field service and other operations that rely on collaboration among technicians and the organization of documents such as product manuals, photos, and videos. Features and Usability ### What are the key features of Griot Technology? Griot Technology offers troubleshooting as its core feature, along with alerts/notifications, chat/messaging, and communication management for team interactions. It also includes collaboration tools such as commenting/notes, discussions/forums, screen sharing, video conferencing, file sharing, document management, and third-party integrations. Getting Started and Support ### What training and onboarding options does Griot Technology offer? Griot Technology provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and Q&A, documentation offers written reference material for review, and videos provide self-paced learning for teams getting started with the product. Getting Started and Support ### What customer support options does Griot Technology offer? Griot Technology provides email/help desk, FAQ/forum, and phone support. No reviewer feedback about support is available, so the support experience cannot be described from user reports. The listed channels indicate multiple ways to request help, but no evidence confirms response speed, helpfulness, or common support issues. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together File Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Screen Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Third-Party Integrations 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Video Conferencing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Griot Technology 17 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Access software remotely via mobile devices Plan and coordinate all the resources, costs and time needed to execute assignments Preview and make real-time changes in the web content Digitally share screen view with others Set up connections to third-party platforms to improve business processes Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $5.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PM Phellipe Magno D. Gestor Alternative Medicine ### "Avaliação do Griot Technology" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 O Griot Technology conquistou minha confiança ao fornecer produtos de alta qualidade, fáceis de usar e com um suporte excepcional. Pros Como usuário, adorei usar os produtos da Griot Technology por sua facilidade de uso. Desde a configuração até o uso diário, tudo foi simples e fácil de entender. Além disso, a qualidade dos produtos é incrível, com tecnologia avançada que proporciona um ótimo desempenho. O suporte ao cliente também é excelente, sempre fui rapidamente atendido e recebi ajuda eficiente quando precisei. Cons Não há nada de negativo para salientar, estou satisfeito com o programa. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.