--- title: "Griot Technology Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Griot Technology Software - reviews, pricing plans, popular comparisons to other Collaboration products and more." source_url: "https://www.capterra.com/p/254902/Griot-Technology/" page_type: "product" language: "en" --- # Griot Technology Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Griot Technology ## What is Griot Technology? Griot (griot.co) is the leading unified communication and knowledge sharing tool for skilled trades, helping electricians, plumbers, security system, HVAC, maintenance, access control, low voltage technicians and property maintenance teams get the knowledge they need to complete a job on time and in one trip. Griot simplifies communication, replacing phone, email and text with one video messaging system that keeps notes about jobs and products organized across mobile devices and computers. ## What is Griot Technology used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Team Communication](https://www.capterra.com/team-communication-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Griot Technology?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.griot.co&name=Griot Technology) ## Griot Technology Overview Updated August 2026 AI summary Griot Technology provides businesses of all sizes with collaboration and team communication tools, covering chat, messaging, alerts, commenting, and file sharing. It supports project management, document handling, real-time editing, and video conferencing, with mobile and web-based deployment options. Third-party integrations and features like discussions, screen sharing, and contact management offer added flexibility for distributed teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Griot Technology 5.0 (1) VS. [4.7 (24,195)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $5 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (11,125) Value For Money 5.0 (1) Value For Money 4.5 (6,845) Customer Service 5.0 (1) Customer Service 4.4 (6,599) ## Griot Technology alternatives [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (6,106)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,148)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,690)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) ## FAQs about Griot Technology Overview ### What company size and specific industries is Griot Technology built for? Griot Technology is designed for businesses of all sizes, including small businesses, mid-market companies, and larger enterprises. It suits field service and technician-led operations that need a collaboration tool for team communication and organizing documents such as product manuals, photos, and videos. Features and Usability ### What are the key features of Griot Technology? Griot Technology offers troubleshooting as its core feature, along with alerts/notifications and communication management for handling updates and contacts. It also includes collaboration tools such as chat/messaging, commenting/notes, discussions/forums, real-time editing, screen sharing, and video conferencing, plus document management, file sharing, mobile access, and third-party integrations. Getting Started and Support ### What training and onboarding options does Griot Technology offer? Griot Technology provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for step-by-step review, and videos provide self-paced learning and feature walkthroughs. Getting Started and Support ### What customer support options does Griot Technology offer? Griot Technology offers email/help desk, FAQ/forum, and phone support. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations, so support experience cannot be assessed from user comments. The listed channels indicate multiple ways to contact the product team for assistance. ## Features AI summary Based on 21,489 Collaboration reviews Not all collaboration software covers every feature buyers consider essential. Here is what Capterra reviewers highlight most when choosing a solution: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) Griot Technology supports **Collaboration Tools**, which helps teams work together more effectively across shared tasks and communication. However, it does not include **Secure Data Storage** or **Document Storage**. Instead, it offers **File Sharing** (**50%**), giving users a way to distribute and access files across teams. This can still support day-to-day coordination and content exchange, helping businesses keep work moving and improve team collaboration. Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together File Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Screen Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Third-Party Integrations 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Video Conferencing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Griot Technology 17 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Mobile Access: Access software remotely via mobile devices - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real Time Editing: Preview and make real-time changes in the web content - Screen Sharing: Digitally share screen view with others - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $5.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PM Phellipe Magno D. Gestor Alternative Medicine ### "Avaliação do Griot Technology" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 O Griot Technology conquistou minha confiança ao fornecer produtos de alta qualidade, fáceis de usar e com um suporte excepcional. Pros Como usuário, adorei usar os produtos da Griot Technology por sua facilidade de uso. Desde a configuração até o uso diário, tudo foi simples e fácil de entender. Além disso, a qualidade dos produtos é incrível, com tecnologia avançada que proporciona um ótimo desempenho. O suporte ao cliente também é excelente, sempre fui rapidamente atendido e recebi ajuda eficiente quando precisei. Cons Não há nada de negativo para salientar, estou satisfeito com o programa. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.