--- title: "Propertyware Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Propertyware Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/25491/Propertyware/" page_type: "product" language: "en" --- # Propertyware Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Propertyware ## What is Propertyware? Propertyware, a RealPage company, is a powerful, customizable and open all-in-one software solution designed to help Single Family property management companies run their business their way. Propertyware provides unmatched customization, an open API for two-way data exchange, portfolio-level accounting and reporting, and the industry’s only solution for multi-regional expansion and growth allowing managers to easily monitor local operations and see holistic reporting with a single sign on. ## What is Propertyware used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 325 user reviews Reviews sentiment Positive 70% Neutral 15% Negative 14% Pros & cons Comprehensive customizable feature set Flexible learning and onboarding options Frequent glitches and reliability problems Complicated and unreliable payment processes Starting price $1 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2026 - Real Estate Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Propertyware?[Manage this product listing](https://www.g2.com/products/propertyware/claim_requests/new?auto=true) Rating Breakdown 3.9 +− Features3.8 Value for Money3.8 Ease of Use3.8 Customer Service4.0 Rating Breakdown 3.9 Features3.8 Value for Money3.8 Ease of Use3.8 Customer Service4.0 ## Propertyware Reviewers Verdict Updated August 2026 AI summary - Propertyware fits property management companies seeking customizable features and reliable support for daily operations. - Users most consistently value its reporting options, clear layout, and responsive customer support team. - It helps staff manage accounting, tenant communication, and record-keeping more efficiently in day-to-day workflows. - Some key downsides are reports of periodic slowdowns, unexpected crashes, and frustrations with maintenance management reliability. - It serves property managers prioritizing ease of use and support but may fall short for those needing flawless uptime or modern maintenance tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Propertyware 3.9 (325) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $1 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (325) Ease Of Use 4.6 (1,623) Value For Money 3.8 (239) Value For Money 4.6 (1,549) Customer Service 4.0 (299) Customer Service 4.7 (1,591) ## Propertyware alternatives [4.8 (714)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (648)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/25491/Propertyware/alternatives/) ## FAQs about Propertyware Overview ### What problems does Propertyware solve? Propertyware solves scattered property data, manual tracking, and disconnected maintenance, leasing, marketing, and bookkeeping workflows by centralizing records, custom fields, reporting, tenant and vendor portals, and online payments. Property managers, accountants, leasing teams, and growing single-family management companies benefit most from improved portfolio visibility and easier day-to-day operations. Answer based on 101 reviews Overview ### Which roles and teams benefit most from Propertyware? Propertyware is most used by property managers, owners, and real estate leadership teams that oversee leasing, maintenance, tenant communication, and portfolio performance. Accounting and office operations staff rely on it for rent collection, bookkeeping, reporting, and administrative workflows, while executives use it to monitor operations, finances, and business growth. Answer based on 299 reviews Overview ### What company size and industries is Propertyware built for? Propertyware is built for small property management companies, real estate investors, and single-family rental managers, with 95% of reviewers from small businesses. It primarily serves Real Estate at 83%, followed by Commercial Real Estate at 6% and Construction at 4%, with limited adoption among midsize firms and none in enterprises. Answer based on 325 reviews Features and Usability ### What are the key features of Propertyware? Propertyware includes core property management features like lease tracking, rent tracking, and work order management, plus tenant and owner portals for online payments, maintenance requests, and communication. Differentiating capabilities include accounting with general ledger, customizable reporting, document management, listing management, and an open API for integrations. Answer based on 137 reviews Pricing ### How much does it cost and what fees or limitations are included? Propertyware starts at $1/unit/month for Basic, with a $250 monthly minimum and an implementation fee equal to two months of service. Plus costs 1.5/unit/month with a $350 minimum, and Premium 2.0/unit/month with a $450 minimum. A free trial is available, though reviewers split between reasonable pricing and concerns about steep minimums and paid add-ons. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does Propertyware integrate with? Propertyware integrates with QuickBooks Online Advanced for accounting, ShowMojo for listing imports and showing coordination, and zInspector for property inspection setup. It connects to 3 third-party tools mentioned by reviewers and catalog data, covering core accounting, leasing, and inspection workflows for property management teams. Answer based on 23 reviews Getting Started and Support ### How easy is it to onboard and train a team on Propertyware? Propertyware offers in-person training, live online sessions, webinars, documentation, and videos, but onboarding tends to vary by role. Basic users and new agents often learn daily tasks quickly, while admins, accounting-heavy teams, and less technical users report a steeper learning curve, longer setup, and needing extra support. Answer based on 44 reviews Getting Started and Support ### What customer support options does Propertyware offer, and how do users rate the experience? Propertyware offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, patient, and effective at walking through issues, with quick responses in many cases. Still, some report inconsistent rep knowledge, slow follow-up, limited training value, and delays on complex or unresolved problems. Answer based on 137 reviews Tenant and owner portals ### How well do Propertyware's tenant and owner portals work? Propertyware handles tenant and owner portal tasks well for rent payments, maintenance requests, documents, and real-time account visibility. Property managers and small teams often like fewer phone calls and easier communication, though some report clunky navigation, payment delays, mobile limitations, and portal workflows that feel dated or incomplete. Answer based on 86 reviews ## Who uses Propertyware? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive customizable feature set 80% positive reviews out of 46 Most reviewers describe features as extensive, regularly updated, and adaptable to diverse property management needs. Frequent glitches and reliability problems 79% negative reviews out of 57 Most reviewers find recurring bugs, crashes, and unresolved errors disrupt workflows and create ongoing frustration. Jade M. Application Dept., 2 - 10 employees. "I do not like how often the site buffers, stops working, and when the CRP function takes so long to get added to propertyware to generate for when we legally have to get them out." Flexible learning and onboarding options 79% positive reviews out of 28 Most users report training resources, self-paced learning, and straightforward usage make onboarding and daily use manageable. Complicated and unreliable payment processes 73% negative reviews out of 33 Most users report payment features are confusing, error-prone, slow, and often require manual intervention or support. ## Features AI summary Based on 4,750 Property Management reviews Capterra reviewers highlight these as the features buyers care about most when comparing Property Management software: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) Propertyware includes **Rent Tracking** and **Online Payments**, giving property teams a way to monitor incoming rent and collect payments digitally. However, it does not include **Reservations Management**. Instead, it offers other highly rated capabilities, including **Accounting** (**54%**) and **Financial Reporting** (**51%**), which help businesses track property finances, review performance, and make better day-to-day operating decisions. Rent Tracking 4.7 (50) 70.00% of 50 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Online Payments 4.2 (70) 65.71% of 70 reviewers that rated this feature as important or highly important It helps you streamline rent collection and reduce manual check processing. Reviewers appreciate the convenience and time savings, though many mention slow payment clearing times, high card fees, and occasional payment processing issues as drawbacks. Accounting 4.1 (76) 65.79% of 76 reviewers that rated this feature as important or highly important Propertyware offers structured tools for tracking income, expenses, and balances, helping you maintain accurate financial records. Reviewers appreciate its ease for bookkeeping and reporting, though some find managing multiple bank accounts and initial setup less intuitive. Financial Reporting 4.3 (28) 60.71% of 28 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Tenant Portal 4.2 (71) 61.97% of 71 reviewers that rated this feature as important or highly important With this capability, you give tenants easy access to payment options, maintenance requests, and account information. Users think it simplifies tenant communication and record-keeping, but some report usability issues and occasional complaints about the portal’s user-friendliness. Tenant Tracking 4.2 (63) 41.27% of 63 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication Propertyware 41 features ### All Features - Accounting: Propertyware offers structured tools for tracking income, expenses, and balances, helping you maintain accurate financial records. Reviewers appreciate its ease for bookkeeping and reporting, though some find managing multiple bank accounts and initial setup less intuitive. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Management: Manage, organize, and store contact information - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Property Managers: Used by property managers - General Ledger: Centralized accounting record which tracks all financial transactions - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile App: Access the system via a mobile application - Online Payments: It helps you streamline rent collection and reduce manual check processing. Reviewers appreciate the convenience and time savings, though many mention slow payment clearing times, high card fees, and occasional payment processing issues as drawbacks. - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Residential Properties: For residential properties - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Tenant Portal: With this capability, you give tenants easy access to payment options, maintenance requests, and account information. Users think it simplifies tenant communication and record-keeping, but some report usability issues and occasional complaints about the portal’s user-friendliness. - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Vacancy Management: Keep track of vacant properties - Web-based Deployment: SaaS, web-based, online deployment - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (319) 3.8 Based on 319 reviews ## Pricing Value for money 3.8 (239) Free Trial [View pricing plan details](https://www.capterra.com/p/25491/Propertyware/pricing/) Basic $1.00 Other,Per Month It includes: - Accounting - Global Customization & Reports - Maintenance - Marketing - Owner Portals - Payments - Property Management - Screening - Tenant Portals - Unlimited Online Training - Unlimited Storage - Unlimited Support Plus $1.50 Other,Per Month It includes: - Esignature - Inspections - Two-Way Text Messaging Premium $2.00 Other,Per Month It includes: - Maintenance Projects - Vendor Portals Value for money 3.8 (239) 3.8 Based on 239 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (299) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (299) 4.0 Based on 299 reviews ## User reviews Overall rating 3.9 Based on 325 reviews Filter by rating 5(128) 4(98) 3(51) 2(25) 1(23) Mentioned topic Sorted by most recent ER Eva R. Senior Property Mgr Real Estate ### "Property Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2026 wonderful!!! team players are very responsive. I rate them 100/100. Response to any onboarding issues are addressed immediately. Pros Easy to access. Easy to Navigate Easy to learn support if needed is spot on support spot on and gets back almost immediately to your request Cons I have not issues with program. The team is happy with all that is available. I was looking for issues, not find anything They work with all our needs. Switched from [SuiteSpot](https://www.capterra.com/p/178554/SuiteSpot/) Wanted a newer system and easier set up. user friendly both mgt and owners. took trial and decide spot on onboaording would be easier than other programs using trial Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Propertyware liked the team we spoke to and felt comfortable with questions and responses. The pricing that was provided was in line for the co Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Malisha C. Leasing Manager Real Estate ### "Propertyware is a great system to have for property management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2025 My overall experience with Propertyware tends to be mixed but ultimately positive — it’s a strong property management platform that brings a lot of value, especially once you get the hang of it Pros The ability to access everything from a centralized dashboard helps streamline workflow. Online payment features are appreciated because they can reduce manual check handling and free up time for property managers. Cons Sometimes I experience buffering and slow use of the actual website. It is not often but it does happen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Owner Real Estate ### "Great service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 24, 2025 They have great tech support and would walk you through your problems, but the glitching issues need to be under control. It is a headache. Pros Honestly, they have one of the best customer services, and the tech support was really helpful and patient with me and the issues we ran into. Cons The system has a lot of issues with glitching, and that is why I went to the tech support in the first place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Shenice M. Leasing Real Estate ### "Try using property ware platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2025 Overall property ware offers a wide range of features covering the entire property management lifecycle. Pros this software is useful to tenants and owners great for single family homes for property management needs Cons nothing least expected from property ware great experience, everything is excellent, and I love how easy it is managed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Keleigh C. Manager Retail ### "There's Better Sites" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 5, 2025 Pros I like it's customizability and user-friendliness, allowing property managers to tailor the software to their specific needs. Cons The software's dependability, specifically citing random maintenance times, software crashes, and a general lack of reliability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tamara W. Manager Real Estate ### "Great Product! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2025 Its been great over all. The product is easy to learn and support is always there for me! I have used other products like Appfolio which is the complete opposite in customer service. Propertyware is far superior! Pros I like the ease of use and the great support you receive if you have any questions. Even in the beginning I always had people that were willing to help me achieve my goals when I wasnt that familiar with the product! Cons Would like to see a "disposition letter" that can be sent to the tenant when you do a move out. Other than that I feel it supports my overall needs! Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) AppFolio's customer service is Horrible, we could not wait days for answers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jim G. Controller Real Estate ### "Propertyware Overall Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 23, 2025 Use all aspects, but mostly the finance & accounting functions Pros Very diverse and customizable product Cons There are times, typically late afternoon, where PW runs slow with buffering Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Ayelet M. Accounts Payable Real Estate ### "PW Love it" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 22, 2025 It is user friendly and pretty much has all the info you need within a few clicks. Not like other programs that is so complicated. Pros The fact that it is easy to use and not to technical. You can find anything you need within a few clicks and also if not you can always call and a rep will help and solve within a few hours or 24 hours Cons How often it goes down. It is also slow at times and has nothing to do with our internet or/and kicks you out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2025 Thanks for your review, Ayelet! We're glad you love the ease of use and the support team. KK Kari K. Owner Real Estate ### "Superior technical support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2025 Your technical support is absolutely amazing. Very patient and knowledgeable. Technology does not come naturally to me and they are very helpful. Pros Excellent technical Support. Very patient. Technology does not come easily to me as an older property manager. Cons Would like to have one on one training available. This technology is not my first language. It would be helpful to have telephone support training rather than watching the video. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2025 We're glad you've been having a good experience with our support team! We'll be sure to pass on your kind words. AA Aila A. Client Relations Real Estate ### "Better Interface and More User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 20, 2025 Good overall, but it could be more user-friendly with clearer navigation and a more intuitive interface. Pros A lot of information can be stored, and the customer service turnaround time is quick and helpful. Cons The interface is not user-friendly, the labels are confusing, and the design is not easy on the eye, making navigation and task completion more difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2025 Thank you so much for your review, Aila! We're glad to see that you're finding the software useful. We also appreciate your feedback on improving the interface. Thanks again! [View all Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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