# Propertyware Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Propertyware Software - reviews, pricing plans, popular comparisons to other Property Management products and more. Source: https://www.capterra.com/p/25491/Propertyware --- # Propertyware Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Propertyware ## What is Propertyware? Propertyware, a RealPage company, is a powerful, customizable and open all-in-one software solution designed to help Single Family property management companies run their business their way. Propertyware provides unmatched customization, an open API for two-way data exchange, portfolio-level accounting and reporting, and the industry’s only solution for multi-regional expansion and growth allowing managers to easily monitor local operations and see holistic reporting with a single sign on. ## What is Propertyware used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 325 user reviews Reviews sentiment Positive 70% Neutral 15% Negative 14% Pros & cons Comprehensive and evolving feature set Accessible learning and onboarding Frequent technical problems and glitches Payment processing and billing frustrations Starting price $1 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2026 - Real Estate Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Propertyware?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.realpage.com&name=Propertyware) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Propertyware 3.9 (325) VS. [4.8 (1,575)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $1 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (325) Ease Of Use 4.6 (1,575) Value For Money 3.8 (239) Value For Money 4.6 (1,502) Customer Service 4.0 (299) Customer Service 4.7 (1,543) ## Propertyware alternatives [4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,231)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/25491/Propertyware/alternatives/) ## FAQs about Propertyware Overview ### What problems does Propertyware solve? Propertyware solves scattered property data, manual bookkeeping, and disconnected communication by centralizing leases, work orders, tenant and vendor interactions, reporting, and custom fields in one cloud system. Property managers, accounting teams, and growing single-family portfolios benefit most by tracking funds, maintenance, marketing, and portfolio-specific workflows more efficiently. Answer based on 101 reviews Overview ### Which roles and teams benefit most from Propertyware? Propertyware is most used by property managers, owners, and real estate brokerage leaders who oversee leasing, maintenance, tenant communication, and portfolio performance. Accounting and back-office teams, including accountants, controllers, bookkeepers, and office administrators, rely on it for rent tracking, owner statements, financial reporting, and day-to-day operational coordination. Answer based on 299 reviews Overview ### What company size and industries is Propertyware built for? Propertyware is built primarily for small real estate businesses, with 95% of reviewers from small companies and 83% from Real Estate. It serves property management companies, real estate investors, and single-family rental property managers, with additional use in Commercial Real Estate at 6% and Construction at 4%. Answer based on 325 reviews Features and Usability ### What are the key features of Propertyware? Propertyware includes core property management features like tenant and owner portals, online rent payments, lease tracking, and maintenance work orders. Reviewers also highlight accounting tools such as owner statements, bill pay, and financial reporting. A differentiating feature is custom fields with customizable reports, plus listing management, tenant screening, and document storage. Answer based on 137 reviews Pricing ### How much does it cost and what fees or limitations are included? Propertyware starts at $1/unit/month for Basic, with a $250 monthly minimum and an implementation fee equal to two months’ subscription cost. Plus is $1.50/unit/month and Premium $2/unit/month, with higher minimums. A free trial is available. Reviewers split on value: some call pricing reasonable for small companies, while others say minimums and add-ons make costs steep. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does Propertyware integrate with? Propertyware integrates with QuickBooks Online Advanced for accounting, ShowMojo for listing imports and showing coordination, and zInspector for property inspection workflows. These are the specific third-party tools confirmed in reviewer mentions and official catalog data for Propertyware’s current integration footprint in the provided source set. Answer based on 23 reviews Getting Started and Support ### How easy is it to onboard and train a team on Propertyware? Propertyware offers in-person training, live online sessions, webinars, videos, and documentation. Basic users and new agents often get started quickly, especially with online learning and support. Admins, accounting users, and teams needing customization usually face a steeper learning curve and may need more hands-on guidance during setup. Answer based on 44 reviews Getting Started and Support ### What customer support options does Propertyware offer, and how do users rate the experience? Propertyware offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, patient, and quick to troubleshoot, with phone help especially valued. Still, some report uneven agent knowledge, slow follow-up on complex issues, and training materials that do not fully reduce the learning curve. Answer based on 137 reviews Tenant and owner portals ### How good are the tenant and owner portals? Propertyware gives property managers useful tenant and owner portals for payments, maintenance requests, documents, and real-time account visibility. Many small and mid-sized property management teams like the convenience and reduced phone calls, but some users find the portal design dated, mobile access inconsistent, and certain workflows or payment limits frustrating. Answer based on 86 reviews ## Who uses Propertyware? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 149 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 149 reviews Administrative 29% Administrative 29% Finance & Accounting 24% Real Estate 18% Customer Services & Support 8% Others 21% Top industries Based on 149 reviews Real Estate 89% Accounting 4% Management Consulting 3% Non-Profit Organization Management 2% Other 2% ## Pros and Cons Comprehensive and evolving feature set 80% positive reviews out of 46 Most reviewers describe features as extensive, customizable, and regularly improved to address user needs. Frequent technical problems and glitches 79% negative reviews out of 57 Most users report recurring bugs, unreliable updates, and slow resolution of technical issues disrupt daily tasks. Jade M Application Dept., 2 - 10 employees. "I do not like how often the site buffers, stops working, and when the CRP function takes so long to get added to propertyware to generate for when we legally have to get them out." Accessible learning and onboarding 79% positive reviews out of 28 Most reviewers indicate the learning curve is manageable, with resources and ease of use improving over time. Payment processing and billing frustrations 73% negative reviews out of 33 Most reviewers describe ongoing payment errors, confusing billing, and slow or unreliable transaction handling. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting 4.1 (76) 65.79% of 76 reviewers that rated this feature as important or highly important With Propertyware’s accounting capabilities, you can efficiently track income, expenses, and balances for multiple properties. Reviewers appreciate the accurate recordkeeping and reporting, though some mention a learning curve and desire more intuitive handling of multiple bank accounts. Tenant Portal 4.2 (71) 61.97% of 71 reviewers that rated this feature as important or highly important It gives tenants a centralized place to pay rent, submit maintenance requests, and access property information. Reviewers appreciate the ease of use and the ability to assist tenants, though some mention occasional usability issues and tenant complaints about the interface. Online Payments 4.2 (70) 65.71% of 70 reviewers that rated this feature as important or highly important Propertyware offers online payment processing that reduces manual work and streamlines rent collection. Some reviewers find it easy and time-saving, but many mention frustration with slow payment clearing times and high transaction fees. Tenant Tracking 4.2 (63) 41.27% of 63 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication Rent Tracking 4.7 (50) 70.00% of 50 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Lease Management 4.4 (49) 63.27% of 49 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Propertyware 41 features With Propertyware’s accounting capabilities, you can efficiently track income, expenses, and balances for multiple properties. Reviewers appreciate the accurate recordkeeping and reporting, though some mention a learning curve and desire more intuitive handling of multiple bank accounts. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Manage, organize, and store contact information Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Alter the layout and content of reports Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Used by property managers Centralized accounting record which tracks all financial transactions Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Allows the calculation of fees for late rent payments Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Monitor the process of lease agreements Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Access the system via a mobile application Propertyware offers online payment processing that reduces manual work and streamlines rent collection. Some reviewers find it easy and time-saving, but many mention frustration with slow payment clearing times and high transaction fees. Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Timed notification for any upcoming task, deadline, appointment, or activity Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For residential properties Implementation of various strategies to manage tax obligations via planning and maintaining compliance It gives tenants a centralized place to pay rent, submit maintenance requests, and access property information. Reviewers appreciate the ease of use and the ability to assist tenants, though some mention occasional usability issues and tenant complaints about the interface. Evaluate the criminal, financial, and employment history of tenants Handle activities like room booking, rent processing, lease agreement management, and client communication Keep track of vacant properties SaaS, web-based, online deployment Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (319) 3.8 Based on 319 reviews ## Pricing Value for money 3.8 (239) Free Trial [View pricing plan details](https://www.capterra.com/p/25491/Propertyware/pricing/) Basic $1.00 Other,Per Month It includes: - Accounting - Global Customization & Reports - Maintenance - Marketing - Owner Portals - Payments - Property Management - Screening - Tenant Portals - Unlimited Online Training - Unlimited Storage - Unlimited Support Plus $1.50 Other,Per Month It includes: - Esignature - Inspections - Two-Way Text Messaging Premium $2.00 Other,Per Month It includes: - Maintenance Projects - Vendor Portals Value for money 3.8 (239) 3.8 Based on 239 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (299) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (299) 4.0 Based on 299 reviews ## User reviews Overall rating 3.9 Based on 325 reviews Filter by rating 5(128) 4(98) 3(51) 2(25) 1(23) Mentioned topic Sorted by most recent ER Eva R. Senior Property Mgr Real Estate ### "Property Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2026 wonderful!!! team players are very responsive. I rate them 100/100. Response to any onboarding issues are addressed immediately. Pros Easy to access. Easy to Navigate Easy to learn support if needed is spot on support spot on and gets back almost immediately to your request Cons I have not issues with program. The team is happy with all that is available. I was looking for issues, not find anything They work with all our needs. Switched from [SuiteSpot](https://www.capterra.com/p/178554/SuiteSpot/) Wanted a newer system and easier set up. user friendly both mgt and owners. took trial and decide spot on onboaording would be easier than other programs using trial Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Propertyware liked the team we spoke to and felt comfortable with questions and responses. The pricing that was provided was in line for the co Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Malisha C. Leasing Manager Real Estate ### "Propertyware is a great system to have for property management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2025 My overall experience with Propertyware tends to be mixed but ultimately positive — it’s a strong property management platform that brings a lot of value, especially once you get the hang of it Pros The ability to access everything from a centralized dashboard helps streamline workflow. Online payment features are appreciated because they can reduce manual check handling and free up time for property managers. Cons Sometimes I experience buffering and slow use of the actual website. It is not often but it does happen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner Real Estate ### "Great service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 24, 2025 They have great tech support and would walk you through your problems, but the glitching issues need to be under control. It is a headache. Pros Honestly, they have one of the best customer services, and the tech support was really helpful and patient with me and the issues we ran into. Cons The system has a lot of issues with glitching, and that is why I went to the tech support in the first place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Shenice M. Leasing Real Estate ### "Try using property ware platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2025 Overall property ware offers a wide range of features covering the entire property management lifecycle. Pros this software is useful to tenants and owners great for single family homes for property management needs Cons nothing least expected from property ware great experience, everything is excellent, and I love how easy it is managed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Keleigh C. Manager Retail ### "There's Better Sites" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 5, 2025 Pros I like it's customizability and user-friendliness, allowing property managers to tailor the software to their specific needs. Cons The software's dependability, specifically citing random maintenance times, software crashes, and a general lack of reliability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tamara W. Manager Real Estate ### "Great Product! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2025 Its been great over all. The product is easy to learn and support is always there for me! I have used other products like Appfolio which is the complete opposite in customer service. Propertyware is far superior! Pros I like the ease of use and the great support you receive if you have any questions. Even in the beginning I always had people that were willing to help me achieve my goals when I wasnt that familiar with the product! Cons Would like to see a "disposition letter" that can be sent to the tenant when you do a move out. Other than that I feel it supports my overall needs! Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) AppFolio's customer service is Horrible, we could not wait days for answers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jim G. Controller Real Estate ### "Propertyware Overall Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 23, 2025 Use all aspects, but mostly the finance & accounting functions Pros Very diverse and customizable product Cons There are times, typically late afternoon, where PW runs slow with buffering Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Ayelet M. Accounts Payable Real Estate ### "PW Love it" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 22, 2025 It is user friendly and pretty much has all the info you need within a few clicks. Not like other programs that is so complicated. Pros The fact that it is easy to use and not to technical. You can find anything you need within a few clicks and also if not you can always call and a rep will help and solve within a few hours or 24 hours Cons How often it goes down. It is also slow at times and has nothing to do with our internet or/and kicks you out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2025 Thanks for your review, Ayelet! We're glad you love the ease of use and the support team. KK Kari K. Owner Real Estate ### "Superior technical support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2025 Your technical support is absolutely amazing. Very patient and knowledgeable. Technology does not come naturally to me and they are very helpful. Pros Excellent technical Support. Very patient. Technology does not come easily to me as an older property manager. Cons Would like to have one on one training available. This technology is not my first language. It would be helpful to have telephone support training rather than watching the video. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2025 We're glad you've been having a good experience with our support team! We'll be sure to pass on your kind words. AA Aila A. Client Relations Real Estate ### "Better Interface and More User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 20, 2025 Good overall, but it could be more user-friendly with clearer navigation and a more intuitive interface. Pros A lot of information can be stored, and the customer service turnaround time is quick and helpful. Cons The interface is not user-friendly, the labels are confusing, and the design is not easy on the eye, making navigation and task completion more difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2025 Thank you so much for your review, Aila! We're glad to see that you're finding the software useful. We also appreciate your feedback on improving the interface. Thanks again! [View all Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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