# Page 10 | Propertyware Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Propertyware the right Property Management solution for you? Explore 324 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/25491/Propertyware/reviews

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Propertyware

3.9 (324)

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Last updated March 15th, 2026

# Page 10 - Reviews of Propertyware

## Showing most helpful reviews

Showing 226-250 of 324 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DR

Damien R.  
Owner  
Management Consulting  
Used the software for: 1-2 years

### "Rayville propertyware review"

June 1, 2019

4.0

Great

Pros

Easy to use easy to learn easy to pull on lap top

Cons

All the training needed to be proficient

Review Source

Response from RealPage

June 3, 2019

Thanks for taking the time to write a review, Ray! Cheers, Casi Cassandra Rollins, Sr. Director of Product Marketing Realpage

BD

Bermel D.  
Virtual Employee  
Real Estate  
Used the software for: 1-2 years

### "It is an awesome web tool mor epowerful than Podio in my personal view. "

March 1, 2018

5.0

all the benefits that a company is expecting

Pros

The system is easy to use and very well organized in a matter that you will not miss anything you have put in details. Purely awesome tool !

Cons

When it is down. But not all the time. There is an alrt that they will have a maintenance on the said specific date.

Review Source

Response from RealPage

March 6, 2018

Bermel - Thanks for leaving your review of Propertyware! Cheers, Casi Director of Product Marketing - Propertyware

JM

Jenny M.  
Operations Assistant  
Real Estate  
Used the software for: Less than 6 months

### "Feedback"

July 30, 2022

5.0

Pros

It is very helpful in managing properties

Cons

As of now, nothing. We will let you know.

Review Source

Response from RealPage

August 2, 2022

Thanks for your review, Jenny! We're glad you're finding Propertyware useful. - Charlie W

VR

Verified Reviewer  
Chiropractor/Owner  
Real Estate  
Used the software for: 6-12 months

### "Property Management Uses this Confusing Product"

December 9, 2018

3.0

I have no choice, as this is what my property management company uses.

Pros

Documents can be uploaded and viewed on this product. Rent roll scales and payment history are nice to be able to view.

Cons

It is SO confusing! I can't figure out who goes where, and it seems like it is "over-done" for something that could be very simple for owners to use. Now, there is a new view, though you can switch back to "Classic View", you can't navigate the pages. There lacks a "quick and easy" way to see an overview of multiple properties.

Review Source

Response from RealPage

December 13, 2018

Thank you for taking the time to submit your review. We appreciate your comments. Stay tuned as our simple, easy to use design will be largely complete in the next few months.

JD

James D.  
CEO  
Construction  
Used the software for:

### "Behind other software brands"

June 16, 2017

2.0

If this was not required by my franchise, I would go with a different product. At this point I am so fed up with PropertyWare I am considering using a different product despite the requirements.

Pros

Has lots of features. Nothing else. They are requiring me to put in 100 characters, but I don't have 100 characters worth of good to say about it.

Cons

Jumps to different screens Reports are difficult to understand and there is no explanation Difficult to make changes, locks entries for needless reasons Most customer service personal have very bad accents. I don't have a problem with people from other countries, but it gets really frustrating when they can't understand you and you can't understand them. Horrible, NNN tracking.

Review Source

ER

Enriqueta R.  
assistant  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "User friendly software"

October 19, 2022

5.0

The support team is phenomenal in assisting with resolving issues.

Pros

Easy to navigate and the support team is very helpful.

Cons

No comment at this time since I'm still familiarizing myself with the software.

Reason for choosing Propertyware

It's what was already available.

Review Source

Response from RealPage

October 20, 2022

Thank you for your kind words for our support team, and for your review! - Charlie

AH

Amanda H.  
Director of Production & Finance  
Real Estate  
Used the software for: 6-12 months

### "Great software"

July 23, 2021

5.0

Pros

I like having multiple options to pay owner draws.

Cons

I don't have any specific cons, except that as a new user the software was not super intuitive.

Review Source

KW

Kellisa W.  
Associate Manager  
Real Estate  
Used the software for: 6-12 months

### "Property Manager Perspective on PropertyWare"

October 22, 2021

4.0

Pros

The .software is easily assessible but it should be more opportunities for training

Cons

The lack of training tools in the software library.

Review Source

HL

Heather L.  
Assistant Manager  
  
Used the software for: 2+ years

### "We use this software at work. Although it's easy to navigate, there's frequent site crashes "

December 8, 2017

3.0

Pros

This site is easy to navigate and doesn't need much training to use reports, tabs, or find what you need. The look and font is clear and easy to read, and the recent update they applied is much easier to access

Cons

I don't like how the system Crashes often. It won't load information quickly and this is almost a daily occurrence that this happens. It sometimes won't loads my preset username and password and can take a while to resolve the site issues. I'm particular, after it does updates, which is really frustrating.

Review Source

CB

Clifford B.  
Maintenance Technician  
Real Estate  
Used the software for: 1-2 years

### "Great app for business use"

May 4, 2021

5.0

Pros

Its very easy to keep in touch with Home owners and management team

Cons

Too many areas to fill out for maintenance techs

Review Source

hH

helene H.  
Property manageer  
Real Estate  
Used the software for: 1-2 years

### "okay software "

April 26, 2022

3.0

Pros

good customer service - very responsive and professional

Cons

complicated user interface Can't report proper ownership on owner's statement

Review Source

Response from RealPage

May 6, 2022

Hi Helene, Thanks for your review and your kind words about our customer service group. Please reach out to the support team for more guidance with the owner's statement issue you mentioned. - Charlie W

MP

Melissa P.  
CEO  
Real Estate  
Used the software for: 2+ years

### "Software that can do so much"

May 12, 2015

4.0

Pros

Everything is right at your finger tips. It's extremely powerful and love the live time instant response. We have set up lots of custom dashboards so we don't have to remember everything. We get reports sent to us automatically too. They are always adding new product.

Cons

Not really anything that I don't like. I would like the product to help with getting comparables easier from our own inventory. Also would like a way to set up showings within our listings for available rentals. I would like photos to be bigger too.

Review Source

SD

Sandy D.  
  
  
Used the software for:

### "My property manager uses this software. SUCKS SO BAD!!!"

February 24, 2017

1.0

My property manager uses this software and is a nightmare to understand anything going on with my statements. NOT EASY to use or read. My friend with the same PM has to have a VA go through his statements every month to understand what is going on. Taking me hours to figure out my taxes cause nothing is organized in logical order on the statements. Expenses and income posted in several places. I absolutely HATE this software ...is enough to make me want to leave my PM cause they use it.

Pros

The website is OK

Cons

Incredibly difficult to understand the statements & all expenses and income is posted in multiple places. I have 15 properties and is taking me 2 days to make heads or tales of my yearly statement cause nothing is organized in a logical common sense order & houses mixed together. For example under income I have PM late fees which my PM keeps but they have it under income so it's on my 1099 and now I have to report it and then write it off....stupid!!! I have to spend at least half an hour every month to try to figure out what the hell is going on in my account. HATE THIS!!!!

Review Source

AR

Angela R.  
Administrative Supervisor  
Real Estate  
Used the software for: 2+ years

### "property mgmt software- just "okay""

November 3, 2016

4.0

There are many glitches with this software and sometimes they will "update" things and makes it harder for the user to perform their job. Doesn't make any sense to me.

Review Source

GR

Gabriela R.  
Administrative Assistant  
Real Estate  
Used the software for: Less than 6 months

### "PW Review"

April 26, 2022

4.0

Pros

The customer service I've received when I had issues with the program, including some that I caused myself due to not knowing better. They were super helpful and professional.

Cons

It has a tendency to slow down my browser, but that may be more a hardware issue with me coupled with the fact that it's complex software.

Review Source

MD

Moira D.  
asst property mgr  
Real Estate  
Used the software for: Less than 6 months

### "Not user friendly"

October 14, 2016

3.0

I use propertyware in my position as asst property manager. We have about 50 properties we manage with mixed use - all residential, single family, multi-family, vacation, short term furnished, parking and student housing. Cons: as far as leases and the tenant portal, I didnt find it user friendly from tenants perspective, or ours. We struggled with auto charges, and billing, the owner reports were challenging to customize and the

Pros

We like the app and the maintenance portal for both vendors and tenants, and the website they created was professional. Also the marketing feature saved us alot of time and looked professional. The search feature was very helpful.

Cons

Tenant portal not user friendly to set up (on our end), and we were constantly adjusting auto charges. Owner reports were difficult to customize. Not intuitive to add, create docs or templates or leases.

Review Source

JM

Jim M.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Fan of PropertyWare"

May 10, 2019

4.0

Overall, very happy, excited for continued development.

Pros

Huge fan of the 2 way API and the ease of use with other technology that is essential for property managers.

Cons

Owners can only have 1 bank account in the system. Owners with multiple portfolios typically have bank accounts for each portfolio. The only work around here is multiple owner portals in order to have multiple wire instructions for each owner.

Review Source

Response from RealPage

May 13, 2019

Hi, Jim - Thanks so much for the positive review. Do we have your permission to use your API quote? We appreciate your feedback on the Owner bank account as well. I have passed that information on to the product manager.

BE

Ben E.  
Colorist  
Design  
Used the software for: Less than 6 months

### "Great for managing multiple properties "

September 13, 2022

5.0

Overall, this is one of the best property management softwares out there. Easy to use, and great for tenants to reach out with a problem.

Pros

I like how everything is so easy and intuitive to use. I can see all my properties, and know what I have to do for the month!

Cons

Can be intimidating to use at first, but gets much easier with use.

Review Source

Response from RealPage

September 14, 2022

Thanks for taking the time out of your day to write a review. I'm glad you're finding Propertyware useful! - Charlie W

Robbin H.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Propertyware for beginners"

November 3, 2021

4.0

Propertyware has been the first all inclusive software I've used for my business. It is comprehensive and just what I need.

Pros

This software offers everything you need. Once you figure out how to use it.

Cons

You really have to have real life examples to practice and perfect this software.

Review Source

NH

Najla H.  
Operations Assistant  
Management Consulting  
Used the software for: Less than 6 months

### "Propertyware is a great tool"

February 10, 2023

4.0

Pros

Easy to use. Helpful, manages everything under one place.

Cons

The refresh button doesn't work. I constantly have to reload the page and a few clicks back to regain access on the page where I was at.

Review Source

Response from RealPage

February 17, 2023

Thanks for taking the time to write a review, Najla! If you haven't already, try working with our support team for assistance with the page reload function. - Charlie W

FN

Faith N.  
Financial Aid  
Real Estate  
Used the software for: Less than 6 months

### "Propertyware Review"

August 1, 2019

4.0

I have enjoyed using propertyware, it simplifies both accounting and resident management.

Pros

It is a very information-dense software with a lot of reports and data compilations. You can find and sort practically any information.

Cons

Because it does house so much information, it is cumbersome.

Review Source

KB

Kenny B.  
Manager  
  
Used the software for: 1-2 years

### "Useful software that's feature rich. Could have used some more supporting tutorials and intro."

March 26, 2018

3.0

Pros

The application is feature rich, cloud-based and comprehensive in its offering. The browser-based interface was nice and was pretty responsive.

Cons

Could be more intuitive and come with better start-up tutorials. It would have been helpful to be able to better manage sub-accounts and allow for multiple logins to access different accounts.

Review Source

SB

Sabrina B.  
Administrative Assistant  
Real Estate  
Used the software for: Less than 6 months

### "Problematic"

December 5, 2016

1.0

It is a very difficult system to navigate; have to go through multiple screens just to get information relating to one property. Visually unappealing, and different features do not always show up on certain monitors. {ie: "unpaid bills" watermark} Very expensive, and someone redundant. The widget at the top of the banking tab is very inconvenient, yet there is no way to disable it. The global search isn't available on every tab, and the manner in which vacant unit information is posted when it comes to a multi-building is extremely inconvenient and confusing. The reports don't always populate as they should, and certain information is difficult to find. The owner statements are repetitive. Difficult to narrow down just a list of tenant payments made, without having to wade through how the system allocates the payments.

Review Source

PW

Pam W.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Propertyware Property Management Software"

November 10, 2016

1.0

Used this product for 2 years. Worst experience ever. Propertyware appears to be a combination of 3-4 different companies, each handling different functions. No one can give you clear answers because they do not understand how the other parts function and relate to each other. Support calls took weeks to get a response with never a clear answer. They claim to sync with Quickbooks, completely untrue. When we reapeatedly questioned them on this issue they could never explain it to us and how it worked. We asked for a partial refund because of the mis representation of their product, they refused. Very bad company and product, don't waste any time on trying to use this.

Pros

NOTHING!

Cons

Very poor customer service, blatant misrepresentation about the features and how the software performs.

Review Source

SH

Sandy H.  
  
  
Used the software for:

### ""

April 22, 2013

5.0

I have been using Properyware for two months now. I previously used Appfolio for approximately one year, and I find Propertyware to be much more user friendly. I know more about the software in two months than I knew about Appfolio in a year. Their customer service department is outstanding. You have the option of emailing or calling to speak with someone immediately, and always receive a follow-up email after your question or problem has been addressed. The only thing Propertyware doesn't do that would be nice is paying bills on-line. However, I do believe they are working on that, and the other software I have used in the past didn't have that option either. I highly recommend this software to people who don't want to spend several hours learning a complicated system. Naturally, there is some set up time and a learning curve, but it is minimal compared to other systems. They seem to be slightly more expensive than some other companies, but in my experience, it is well worth the cost with all the benefits the software offers.

Review Source

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