# Page 12 | Propertyware Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Propertyware the right Property Management solution for you? Explore 324 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/25491/Propertyware/reviews --- Propertyware 3.9 (324) [View alternatives](https://www.capterra.com/p/25491/Propertyware/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 12 - Reviews of Propertyware ## Showing most helpful reviews Showing 276-300 of 324 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Alejandra M. Administrative Assistant Real Estate Used the software for: Less than 6 months ### "Basics at a good price" May 15, 2018 3.0 There are similar/other programs out there that can do this and more without as much trouble. Pros Works best for very small management needs, has feature for late notices on rent that is fabulous and easy to use. The program can be used anywhere as it is cloud based. Cons Software is better for large scale property management where I needed something on a smaller scale. Review Source NL Noah L. Real Estate Used the software for: ### "Do Your Due Diligence!" October 2, 2014 3.0 Pros It allows for a lot of flexibility with the type of portfolio and diversity of properties. They provide unlimited support. Cons Reporting is limited and complicated to use. Users require a lot of support and training to do this on their own. The vendor is unwilling to customize reports and unwilling to recommend outside vendors to assist. The product does not link to Online Bank. The accounting package is limited and does not allow for reoccurring depreciation. Every module requires a lot of time and support for setup. Review Source ER Esteban R. Owner Real Estate Used the software for: Less than 6 months ### "Great PM Software" July 30, 2020 5.0 Pros It does what it says it does very well. Cons Haven't found any yet. The software is fairly easy to use and the support is great. Review Source AD Andrew D. Used the software for: ### "" October 29, 2013 5.0 Hoffman Realty has used Propertyware for about six years, and we are very happy with the current product. It does everything we want it to do, and we recommend it to others without hesitation. We particularly like the "conversation" feature that allows us to have online chats with our landlords, tenants, and team members. Some of the issues we faced in the early days with this product (stability, lack of customer support, slow access) have been solved since the Real Page folks took over. Today it is a solid property management platform. Propertyware has been quietly improving their product and it stacks up well against all the other providers. Review Source JL Joelle L. Property Manager Commercial Real Estate Used the software for: Less than 6 months ### "PropertyWare" October 7, 2016 5.0 Software and tech support are fantastic now that it's all up and running. On-boarding was pretty rough but it looks like they did a massive internal overhaul on their on-boarding department just as we were finishing our rollout so likely a non-issue any longer. Their tech support is so amazing I don't even have the words to adequately describe it. We love it! Pros Easy to use, amazing support Review Source SS Sarah S. Stylist Real Estate Used the software for: 1-2 years ### "App is consistantly down!" September 7, 2018 2.0 Since this app is a TPA for most property management companies they will not take responsibility for any inconvience the app causes their tenants (i.e. rent being one day late because the app is not working) Pros When you are able to log in the app makes it easy to pay rent with just a few clicks. Makes it easy to pay rent. Cons The app functions very slow, although user friendly when you are finally able to pull it up. Unfortunately it’s undependable. You go to log on on the 1st to pay rent and you have to cross your fingers that it’s working. Review Source CP Charles P. Owner Real Estate Used the software for: Less than 6 months ### "Growing Management Company" January 23, 2017 5.0 I have a new property management company and we started to grow and I out grew the other software I had it was good but now that I'm getting close to 100 properties I needed a company that I can do everything with and after doing my homework I found PropertyWare it has everything I need and will not be able to outgrow it ever. The price is right for all the services that it gives you. Review Source AR Adrianne R. Neighborhood ambassador Used the software for: Less than 6 months ### "Real Page Review" December 5, 2016 5.0 I use real page on a daily basis. What I really appreciate about this product is that it connects to 2 other software username and password information so you don't have to consistently keep typing in those passwords Pros Connects my username and passwords to other products so I don't have to continually sign in Cons None Review Source MP Monique P. Office Manager Construction Used the software for: 1-2 years ### "Good Support software" June 15, 2018 3.0 Pros The system allows you to interact with technicians and customers and track progress, time and inventory. Cons It doesn't always allow you to submit invoices once you close out of a work order project. You should be able to go back in a record once it is closed Review Source JS Jashan S. Owner Hospitality Used the software for: Less than 6 months ### "Great product! " November 5, 2016 5.0 Our originization have been using this since it had become available. Lots of functionalities and not very hard to adapt to. Easily reachable to new hires makes it easy to keep business upkeep. Pros Product is efficient and very detailed oriented Cons System could use an update when it comes to graphics Review Source CH Connie H. Used the software for: ### "" September 17, 2012 4.0 Our firm has been using Propertyware for nearly four years, and I have to say they have a tremendous product. However, we have been very irritated with the performance within the last six months or more. The servers are extremely slow, to the point of taking 5 to 6 minutes to do one transaction! The servers are getting slower, but even more so at the first of the month when we are all trying to prepare our owner's statements. So, if you have all the time in the world to complete your bookkeeping tasks, Propertyware is the software for you. Review Source LH Luminada H. Leasing Agent -Office Managers Real Estate Used the software for: Less than 6 months ### "Easy reliable 100% best Customer Service " November 9, 2016 5.0 I've been using propertyware for 2 years now and would recommend it.Their top notch customer service support staff will walk you through every step of the way Pros It's support and training Cons I wish you they would offer a module for credit reports Review Source KP Kari P. REALTOR Real Estate Used the software for: Less than 6 months ### "My experience as an owner was awful. The Owner Reporting feature is terribly lacking." July 26, 2019 4.0 Pros Nothing other than it's a step up from paper ledgers. Cons My property management company used this software to manage their rentals. The owner reports were TERRIBLE. They managed a fourplex for me and every month was a challenge to figure out income and expenses. The whole point of software is to make life easier, not harder! I do not recommend. Period. Review Source MB Michael B. COO - President Used the software for: ### "Residential Property Management" September 28, 2009 5.0 Best software application of several I tried to manage a portfolio of 735 residential units. Pros Property portal and marketing for my proepties was extremely easy and a high value added. All the other modulas I used were a cinch to use and very intuitively built. Cons Accounting softwrae is good, but needs some more features to make it easier for me to use for partnreship accounting and for creating trial balances Review Source TG Tresa G. Used the software for: ### "Bad Customer Service" April 3, 2017 3.0 Customer Service is on the Philippines. She repeated everything I said 3 times and still didn't understand my problem. She could not even explain to me how to navigate the system to tell me where I needed to be to follow instructions. After I said 1 sentence she would take a 30 second pause. I kept asking are you there? I could tell she was translating what I was saying, either in her head or with a translator program. To difficult to try to explain my issues without wanting to rip my hair out!! Review Source nC norma C. Accounting/ office manager Construction Used the software for: Less than 6 months ### "not a software I would recommend" October 4, 2016 2.0 This software is very limited in functionality and the customer service is very poor with long delays in between your issue and there reply Pros not much Cons cam charges, reports, historical information, data , customer service Review Source KO Kathy O. Office Manager Construction Used the software for: Less than 6 months ### "Simplified my daily workload" February 24, 2017 4.0 This is a great product to keep organized and on top of things! Easy to use and very helpful for my daily duties! Pros I like how user friendly it is and cuts down on my work load. Cons Nothing Review Source NP Nino P. President Real Estate Used the software for: Less than 6 months ### "Propertyware has been great!" January 28, 2017 5.0 Real Page is the parent company, and if it can handle the DOD, then it is good enough for me. Pros The marketing engine Cons The accounting parts, but I don't fully understand accounting. Review Source KF Kenneth F. Used the software for: ### "Forced to use it because my Property Mgmt Company does" September 20, 2015 2.0 Its pretty basic software. The reports and front-ends for rental property owners are basic as well. No ability to export. They need to rewrite the whole front end and provide true web reporting (SQL Reporting Services or other tools) for the database. As an owner, you get piece meal access to every bit of information. They don't appear wiling to take any advice as well as there are no links to send them suggestions or even report bugs. Review Source KF Kyle F. Broker Real Estate Used the software for: Less than 6 months ### "Painful Experience - Not Intuitive - It can eventually do what you want it to" July 18, 2017 2.0 Pros Many report options. Everything is very customizable. The pay owner and pay vendor flow are pretty simple. Cons Not an intuitive experience. For example, why is the vendor list under the "money out" tab? Honestly, it kind of hurts my eyes to look at the interface for a long time. Review Source JM Josh M. Leasing Agent Commercial Real Estate Used the software for: Less than 6 months ### "Confusing but Useful" December 13, 2016 3.0 It takes forever to master and their customer service takes days or weeks to get back with you but the software is reliable and their mobile apps are very useful. Review Source LL Lori L. Owner Consumer Services Used the software for: 6-12 months ### "Great Product" February 24, 2017 5.0 This software has helped me mainstream my storage facility very quickly! Very easy to use and I am free to do my other hobbies instead! Review Source SH Sara H. Manager Real Estate Used the software for: Less than 6 months ### "Great Product" February 2, 2017 5.0 Product made last management life easier. Easy to keep track of things. Pros Helps you organize Cons Costs lots of money Review Source AS Ali S. Executive Assistant Real Estate Used the software for: Less than 6 months ### "Good value for price" January 17, 2017 3.0 There were times I have been very frustrated with using Propertyware. However, it is good for the price you pay. Review Source BH Brenda H. Manager Construction Used the software for: Less than 6 months ### "I do not currently use but trial version was very difficult to use and understand" September 25, 2018 2.0 Pros I like that they offer free trial and price is pretty reasonable for the features the software offers. Cons The software trial was hard to navigate and not very user friendly. I was looking to something for commercial property management and this did not work for me Review Source Similar Products Featured