# MEDAD Library Services Platform Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MEDAD Library Services Platform Software - reviews, pricing plans, popular comparisons to other Portal products and more. Source: https://www.capterra.com/p/254914/MEDAD-Library-Services-Platform/reviews --- # MEDAD Library Services Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MEDAD Library Services Platform ## What is MEDAD Library Services Platform? MEDAD Library Services Platform (LSP) is a cloud-based solution that integrates library services, portal, digital repository, and virtual assistant to provide libraries with a unified user experience. The platform offers flexibility, improved user experience, increased productivity, anytime access, wider search results, easy integration, and higher user satisfaction. Get ready to take your library to the next level with MEDAD LSP! ## What is MEDAD Library Services Platform used for? [Library Automation](https://www.capterra.com/library-automation-software/)[Portal](https://www.capterra.com/portal-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MEDAD Library Services Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.medad.com&name=MEDAD Library Services Platform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MEDAD Library Services Platform 4.0 (5) VS. [4.8 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) Starting Price Contact vendor Starting Price $55 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 4.7 (128) Value For Money 4.0 (4) Value For Money 4.8 (87) Customer Service 4.5 (4) Customer Service 4.9 (126) ## MEDAD Library Services Platform alternatives [4.7 (60)](https://www.capterra.com/p/29128/Mandarin/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (254)](https://www.capterra.com/p/131501/Bloomfire/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (1,778)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/254914/MEDAD-Library-Services-Platform/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Search/Filter 3.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Barcoding/RFID 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags Catalog Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Access Controls/Permissions 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Circulation Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Overseeing distribution of published materials, such as books, newspapers, magazines, etc. Data Security 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy MEDAD Library Services Platform 64 features Define levels of authorization for access to specific files or systems Manage asset purchase and monitor associated expenditures. Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Organize assets into folders and subfolders or tag assets based on a custom file hierarchy Share access to files and assets with individuals The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create and manage digital catalog of products/services with their details, specifications, and price Communicate using direct chat or messages within the system Caters to library management needs specific to churches Overseeing distribution of published materials, such as books, newspapers, magazines, etc. Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Manage and store data in a database Supports common databases such as MySQL and Oracle Manage digital assets Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Automatically collect recurring fees or dues from members Create, save, and store files Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Information, data and reports that are being tracked over time Store and manage images Track and manage inventory levels to maintain proper supply Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Caters to library management needs specific to law Collect and maintain structured information that describes data or content An online catalog of inventory that customers can view Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors. Manage library patron registration and accounts Caters to library management needs specific to private libraries Caters to library management needs specific to public libraries Engage in direct, instant messaging with customers, users, etc. Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Manage allocation of and track books reserved for specific needs or people. Process of planning, scheduling and executing the optimal and effective use of human capital across projects Set & manage permission levels based on user roles and restrict access to only authorized individuals Caters to library management needs specific to school libraries Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Supports various video file formats Get Advice We can help you find the software with the features you need. Features 4.0 (5) 4.0 Based on 5 reviews ## Pricing Value for money 4.0 (4) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (4) 4.0 Based on 4 reviews ## Integrations [ Drupal](https://www.capterra.com/p/119594/Drupal/)[ Matomo](https://www.capterra.com/p/182627/Matomo-Analytics/)[ Botpress](https://www.capterra.com/p/199292/Botpress/)[ EndNote](https://www.capterra.com/p/234808/EndNote/)[ Apache Kafka](https://www.capterra.com/p/228468/Apache-Kafka/)[ Apache Solr](https://www.capterra.com/p/170161/Apache-Solr/)[ Sierra](https://www.capterra.com/p/178531/Sierra/)[ ActiveMQ](https://www.capterra.com/p/245375/ActiveMQ/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (4) 4.5 Based on 4 reviews ## User reviews Overall rating 4.0 Based on 5 reviews Filter by rating 5(2) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent RZ Reema Z. Chief of Library Technical Services Information Services ### "Inspiring Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2024 The overall experience is excellent. It opens more chances.. for developing the technical work process in library.. Pros cloud platform give more falxibelity.. the integrated services and continuous updating in ILS enhance work process inside our library.. Worklist as the most important part of services for saving time and efforts. Cons Some exceptions cannot be made according to cilnts and their request. Switched from [SirsiDynix Symphony](https://www.capterra.com/p/8965/SirsiDynix-Symphony/) In line with the government's directions towards the transection to cloud services. Digital Depository Reporting tool (work list and analytics) Printing label APP Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Khaled H. Head of Strategy Education Management ### "Aspire Medad" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 6, 2023 Pros Good UIEasy integrationand Arabic Support Cons Not easy to setup users/patron in groups/batches. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Mirna T. Associate Director of Quality Assurance office Education Management ### "Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 5, 2023 Very Good Pros User friendly, easy access and meets our needs. Cons No i didn't, it works fine and meets our needs at the university Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YA Yahya A. librarian Libraries ### "Evaluaion" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 3, 2023 Pros Easy of use, Cloud, Good interface, Z39.50 protocol Cons Not searching in all fields, Saving records even without items, and Categorized search is not working with the library of congress classification. Authority of names and subjects are not supported. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BK Bassima K. Librarian Education Management ### "mlsp" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 30, 2023 Pros Simple and easy. Save time and efforts of library staff Cons It is difficult at first, then by time, it becomes easy when you get to know how to use it . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)