--- title: "Office Puzzle Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Office Puzzle Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/254925/Office-Puzzle/" page_type: "product" language: "en" --- # Office Puzzle Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Office Puzzle ## What is Office Puzzle? ABA providers need more than generic medical records software; they need documentation that fits how ABA care actually works. Office Puzzle gives clinical teams a single system for client records, session notes, service plans, and progress reports, all connected to scheduling and billing so information never has to be entered twice. Templates for appointment notes, supervision logs, assessments, and evaluations keep documentation consistent and audit-ready, while auto-populated data pulls straight from sessions to save clinicians time. New staff pick up the interface quickly thanks to a short learning curve, so less time goes toward training and more toward client care. Pricing is straightforward at $19.99 per user, per month, with no long-term contracts. Every practice can try Office Puzzle free for 30 days, no credit card required, and gets real, responsive support from a team that understands ABA documentation inside and out. ## What is Office Puzzle used for? [Applied Behavior Analysis](https://www.capterra.com/applied-behavior-analysis-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Office Puzzle?[Manage this product listing](https://www.g2.com/products/office-puzzle/claim_requests/new?auto=true) ## Office Puzzle Overview Updated September 2026 AI summary Office Puzzle is a cloud-based solution for small and midsize organizations needing electronic medical records, applied behavior analysis, and mental health management. It combines HIPAA-compliant charting, billing, scheduling, customizable documentation, and workflow tools, while also supporting integration with healthcare platforms. Features like calendar management and reporting help teams coordinate daily operations and clinical activities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Office Puzzle 5.0 (4) VS. [4.1 (125)](https://www.capterra.com/p/177929/rethink/reviews/) Starting Price $19.99 Per User, Per Month Starting Price $20 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.3 (125) Value For Money 4.7 (3) Value For Money 4.0 (110) Customer Service 5.0 (3) Customer Service 3.9 (116) ## Office Puzzle alternatives [4.3 (158)](https://www.capterra.com/p/140743/CentralReach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (108)](https://www.capterra.com/p/179836/Theralytics/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (96)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (23)](https://www.capterra.com/p/10027312/ABA-Matrix/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/254925/Office-Puzzle/alternatives/) ## FAQs about Office Puzzle Overview ### What company size and specific industries is Office Puzzle built for? Office Puzzle is designed for ABA practices at every stage, from newly started firms to fast-growing organizations. It fits small and growing companies in the applied behavior analysis sector that want transparent pricing and practical support as they expand their operations. Features and Usability ### What are the key features of Office Puzzle? Office Puzzle offers ABA data collection, behavior tracking, and ABC charts for clinical documentation, plus assessment management, treatment planning, and goal setting/tracking. It also includes scheduling, appointment management, billing and invoicing, patient records, electronic signature, role-based permissions, compliance management, and reporting and analytics. Pricing ### How much does it cost and what fees or limitations are included? Office Puzzle starts at $19.99 per user per month on its All-in-one Pricing plan. It includes all features for scheduling, data collection, billing, and more, with no tiers or add-ons. A 30-day free trial is available, and month-to-month billing has no long-term contracts. Integrations ### Which third-party tools and platforms does Office Puzzle integrate with? Office Puzzle integrates with 2 third-party platforms: Availity and Change Healthcare. These integrations connect Office Puzzle to healthcare administration and claims-related workflows through established industry platforms. Getting Started and Support ### What training and onboarding options does Office Puzzle offer? Office Puzzle provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover group learning sessions, and documentation and videos offer self-paced reference for reviewing features and steps as needed. Getting Started and Support ### What customer support options does Office Puzzle offer? Office Puzzle provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support quality is available in the catalog data, so users should expect the listed channels without any documented insight into response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers highlight these as the features buyers care about most when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Office Puzzle supports **HIPAA Compliant** and **Charting**, giving healthcare teams tools to protect sensitive patient data and document clinical information accurately. However, it does not include **Patient Records Management**. Instead, it offers other important capabilities that reviewers also value, including **Medical Billing** (**58%**) and **Calendar Management** (**51%**), helping businesses manage financial workflows and scheduling while providing teams with better visibility into daily operations. Assessment Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Mobile Access 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Program Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Process of managing several related projects or business activities to achieve organizational goals Appointment Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Document Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location For ABA Industry 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tools developed specifically for use within applied behavioral analysis industry Office Puzzle 74 features ### All Features - ABA Data Collection: Observe and record information about your charge's behaviors and characteristics - ABC Charts: Support the collection of ABC chart data - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation: Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. - Documentation Management: Manage product specific documents in a categorized order - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For ABA Industry: Tools developed specifically for use within applied behavioral analysis industry - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Patient Records: Stores electronic patient records either natively or via integration with EMR or EHR software, and manages all intake forms, SOAP notes, and records. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Security and Authorization: Securely stores patient data and facilitates the creation and tiering of user credentials when accessing data. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Specialty EHR Templates: Provides note templates that align with mental health specialty practices - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.7 (3) Free Trial [View pricing plan details](https://www.capterra.com/p/254925/Office-Puzzle/pricing/) All-in-one Pricing $19.99 Per User,Per Month It includes: - Month-to-month subscription - No long-term contracts - 30-day free trial, no credit card required - 30-day guided onboarding - All features included - Chat & Email Support - Training & Tutorials - HIPAA and PHI Compliant - Insurance Payer Integrations - Scheduling - Data Collection - Documentation & Notes - Billing & Invoicing - Payroll - Reporting & Analytics - Progress Tracking Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ Availity](https://www.capterra.com/p/68854/Availity/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AV Alejandro V. RBT Health, Wellness and Fitness ### "White and Grey about Office Puzzle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 22, 2026 Para mi ha sido bien sencillo navegar a través de esta app, ya tengo experiencia con otras y puedo decir que de todas ha sido la más fácil, amigable y accesible Pros Es realmente muy fácil de usar y bastante intuitivo, tiene un amplio panel my accesible y ademas tiene bastantes iconos bien amigables. Cons Tiene demasiados apartados, a pesar de ser muy intuitivo y se puede hacer difícil la navegación para quien no tenga experiencia. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. FD Felix D. S. rbt Alternative Medicine ### "Practical and User-Friendly System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2026 Office Puzzle is a very practical system for managing my schedule, reviewing each client’s graphs, and accessing all the information related to the data. I find Office Puzzle very functional and useful for keeping everything organized and easily accessible. Pros I like that Office Puzzle is very practical and easy to use. It allows me to manage my schedule, review client graphs, and access important data in an organized and efficient way. Cons One area that could be improved in Office Puzzle is making some features easier to navigate. A more streamlined layout could make the system even more convenient and efficient to use. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. YD Yilliam D. Clinical Director Hospital & Health Care ### "OPUS Mental Health Center\_ ABA Clinical Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2025 To work with Office Puzzle's sofware has been a great asset for our ABA agency. As an BCBA and Clinical Director I have the privilege to be in touch with Office Puzzle's staff and I recognize their level of commintment and passion toward their work. I highly recommend Office Puzzle to Health Care providers. Pros Outstanding Customer Service and Professionalism. Cons At this time there is nothing I dislike about their system, everything is to my standards. Switched from [Opus](https://www.capterra.com/p/188181/Opus-Behavioral-Health/) We previously worked with Central Reach, their Customer Service and sofware in general was outragoues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR David R. Operations Manager Banking ### "Our go to tool for collection and storage of this sensitive date" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 3, 2024 Pros The technology is really useful in respect collating information we use on a regular basis. Its a sensitive topic and extremely sensitive information which needs to be safe and secure. Cons We have had positive experiences only to date Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.