--- title: "RateHawk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RateHawk Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more." source_url: "https://www.capterra.com/p/255052/RateHawk/" page_type: "product" language: "en" --- # RateHawk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RateHawk ## What is RateHawk? RateHawk is a B2B hotel booking and reservation solution for travel agencies, tour operators, and corporate travel managers. The platform provides access to various hotels worldwide with exclusive B2B rates and allows users to book accommodation, transfers, car rentals, and other travel services in one dashboard. Key features include a loyalty program, pricing models, credit limits and invoicing options, a hotel selection tool and pay-by-link for client interactions, multilingual support, and reconfirmation services. ## What is RateHawk used for? [Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RateHawk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.emergingtravel.com/&name=RateHawk) ## RateHawk Overview Updated August 2026 AI summary RateHawk provides midsize businesses with tools for booking management, reservations, and payment processing in the tour operator space. The platform also supports activities booking, client and invoice management, customizable branding, and multi-language options. With deployment across web and mobile devices, it integrates with Stripe and offers real-time updates and API access for enhanced workflow integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RateHawk 5.0 (7) VS. [4.7 (467)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting Price Contact vendor Starting Price $49 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.5 (467) Value For Money 4.9 (7) Value For Money 4.7 (449) Customer Service 5.0 (7) Customer Service 4.7 (458) ## RateHawk alternatives [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,129)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (573)](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/255052/RateHawk/alternatives/) ## FAQs about RateHawk Overview ### What company size and specific industries is RateHawk built for? RateHawk is designed for tour operators and businesses in the hospitality sector, making it a fit for companies of various sizes in travel and lodging. It is aimed at organizations that book or manage accommodation and related services for customers in these industries. Features and Usability ### What are the key features of RateHawk? RateHawk offers online booking, booking management, reservations management, and client management for handling travel reservations and customer records. It also includes payment processing, invoice management, and reporting & statistics, plus API access, third-party integrations, customizable branding, multi-language support, real-time updates, activities booking, and multi-day booking. Integrations ### Which third-party tools and platforms does RateHawk integrate with? RateHawk integrates with Stripe. Getting Started and Support ### What training and onboarding options does RateHawk offer? RateHawk provides in person training, webinars, and videos to help teams get started. In person sessions allow direct instruction, webinars support live online guidance, and videos offer self-paced reference for reviewing setup steps and product features as needed. Getting Started and Support ### What customer support options does RateHawk offer? RateHawk provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support content is limited to listed channels here, and no reviewer feedback is available to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 939 Tour Operator reviews Capterra data shows that buyers of tour operator software rank the following features as their top priorities: - **Booking Management** (**55%** of reviewers rated this feature as critical) - **Reservations Management** (**53%**) - **Payment Processing** (**53%**) RateHawk supports all three features that reviewers consider most important: **Booking Management**, **Reservations Management**, and **Payment Processing**. Combined, these capabilities help tour operators handle bookings accurately, keep reservation details organized, and process customer payments efficiently, allowing teams to manage trips with less manual work and better day-to-day control. Booking Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Reservations Management 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Payment Processing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Activities Booking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Allows businesses to offer customers reservations for a variety of activities. Multi-Day Booking 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Bookings that last more than one day API 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases RateHawk 13 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Client Management: Manage contact details and communication with clients - Customizable Branding: Add customized logos and colors to align with company branding - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Multi-Day Booking: Bookings that last more than one day - Multi-Language: Manage and support multiple languages - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 4.9 (7) Value for money 4.9 (7) 4.9 Based on 7 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Senior Consultant Design ### "made our booking process much easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2026 Pros Our agency started using this site recently and the difference has been noticeable. The platform is intuitive, easy to learn and provides access to a huge range of properties around the world. Finding suitable options for clients takes much less time than before. I also like having all reservation details organized in one place. There are a lot of booking systems available today, but this one feels particularly efficient and user friendly. Cons Support didn't answer very quickly, which was a bit disappointing at first. However, they were still polite, helpful, and eventually resolved my issue, so overall the experience was still positive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User IT Officer Telecommunications ### "Powerful solution to professional traveling operations." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 I have been having a good experience with RateHawk. It is very useful in day to day work and seems to be made by professionals that require scale reliability and worldwide coverage and not occasional use. Pros RateHawk is characterized by the broad range of coverage and business-friendly tools. It has transfers in over a hundred and sixty countries that are very useful in international projects. European train tickets and entirely online car rentals are useful in filling itineraries without any difficulties. Flexibility of payment such as credit limit of debit card credit card wire transfer and pay by link assists in various financial processes. Response time is quick and 24/7 service that is important in emergency client requests. Cons Certain processes might be made easier to visualize but it does not have an impact on the actual quality of booking and reliability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brajesh M. Developer Program Development ### "Effortless Planning for Complex Itineraries" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2025 I have been able to expand the luxury and international travel arrangements with RateHawk taking care of the technicalities and leaving me to focus on the creativity of the process. This has been very helpful in expanding my business. Pros The graphic user interface of RateHawk is perfect for designing great itineraries and it is very useful when organizing a big event or complicated trip. Cons Sometimes availability does not update as frequently from the smaller resorts but the support team is always very responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rusiru E. Executive Technical Monitoring Services Mechanical or Industrial Engineering ### "Seamless Group Travel Planning with RateHawk’s Intuitive Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2025 Coordinating the complex details of group travel across borders was once a paper-based and disorganized process. Now, with RateHawk in place, I can expand the luxury adventure and event offerings to the global traveler market. This way, the platform helps me concentrate on the client’s relations and creative work while it solves all the technical problems. This has created new sources of revenue that were impossible prior to the creation of the internet. In addition, the \[sensitive content hidden\] interacts with travel advisors, and they contribute to enhancing other useful product updates. Pros The user interface of RateHawk makes the booking of even the most complicated flight schedules very easy. Whether I am working on complex itineraries involving several destinations or planning group travel for a conference or a wedding, everything just falls into place. Cons Sometimes, small independent resort partners may not respond to the system as frequently as big hotel chains do. But the support team has always been prompt and has added any missing inventory within the shortest time possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kamlesh M. Marketing and Sales Specialist Marketing and Advertising ### "Effortless Travel Management with RateHawk's Exclusive B2B Perks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 25, 2024 By far, my favorite element is the exclusive B2B rates and last-minute deals I now access for clients. My agency has saved customers thousands in travel costs over the last year thanks to the inventory RateHawk provides. I also love that clients can self-service booking and payments for recommendations via the pay-by-link tool - it's convenient for them and cuts admin workload so my team can take on more advisory business. Pros The RangeHawk platform has been an absolute gamechanger for my travel agency. The dashboard allows me to efficiently search properties and rates across hundreds of suppliers globally. I can quickly compare options to find the best fit for my clients' unique needs. Cons Occasional hiccups with the new multi-language translations feature as they continue rolling it out. But support has been very responsive when any problems arise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Karl M. Manager Food & Beverages ### "Reliable company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 5, 2024 I love how RateHawk provides detailed descriptions and photos of each hotel, making it easier to choose the ideal place to stay. Pros Functionality, increase in direct booking Cons I don't have any cons to report. So far my experience has been very positive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User MASTER USER Accounting ### "I HOPE GET CHANCE TO TAKE NORTH AFRRICA AND BE THE FIRST" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2023 LIKE MY MIND FIND IT THER ALL WHAT THINK ABOUT IT Pros EVERYTHING IST THE ALL IN ONE SND EVRY NEW UPDAT Cons NEW PAGE NEW COLOR THE OPTOIN WAS MORE WHAT CAN WRITE Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.