# ConnectWise MDR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ConnectWise MDR Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more.

Source: https://www.capterra.com/p/255084/ConnectWise-MDR

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# 

 ConnectWise MDR Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ConnectWise MDR

## What is ConnectWise MDR?

ConnectWise MDR is an affordable managed detection and response solution designed to help MSPs secure their SMB clients. The platform leverages next-generation endpoint detection and response (EDR) technologies from Bitdefender, Microsoft, and SentinelOne paired with 24/7 monitoring and response from the ConnectWise security operations center (SOC). Key capabilities include AI-powered behavioral monitoring to detect malware and root causes, automatic threat isolation and remediation, system rollback, and support from the ConnectWise SOC to implement advanced security operations.

## What is ConnectWise MDR used for?

[Cybersecurity](https://www.capterra.com/cybersecurity-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ConnectWise MDR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.connectwise.com&name=ConnectWise MDR)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ConnectWise MDR

5.0 (1)

VS.

[4.5 (241)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/)

Starting Price

Contact vendor

Starting Price

$395

Other, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.5 (2,512)

Value For Money

4.0 (1)

Value For Money

4.6 (1,792)

Customer Service

4.0 (1)

Customer Service

4.7 (1,456)

## ConnectWise MDR alternatives

[4.9 (337)](https://www.capterra.com/p/233248/Hoxhunt/reviews/)

Starting price

Contact vendor for pricing

[Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)

[4.7 (2,512)](https://www.capterra.com/p/251770/Malwarebytes-for-Business/reviews/)

Starting price

$69.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)

[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

[4.3 (2,145)](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/reviews/)

Starting price

$46.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

Highest Rated

[RiskProfiler](https://www.capterra.com/p/10006902/RiskProfiler/)

[5.0 (44)](https://www.capterra.com/p/10006902/RiskProfiler/reviews/)

Starting price

$7999.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10006902/RiskProfiler/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Monitoring

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and report on everything that happens within the system or network

Endpoint Protection

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Protect users working remotely and provide secure environments for personal devices to access company programs

Threat Response

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Prioritization

Arrange tasks based on the level of priority or urgency

ConnectWise MDR 5 features

Track and report on everything that happens within the system or network

Protect users working remotely and provide secure environments for personal devices to access company programs

Observe and track the demand, usage, progress or quality of a system, product, or user

Arrange tasks based on the level of priority or urgency

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BS

Brad S.

Project Manager

Information Technology and Services

### "This is a great piece of software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 9, 2023

Pros

this software is very effective, and a competent technician can be trained on deployment and use in an hour

Cons

I don't really have anything I dislike about it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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