# WinCall Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WinCall Software - reviews, pricing plans, popular comparisons to other Call Accounting products and more. Source: https://www.capterra.com/p/255170/WinCall --- # WinCall Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) WinCall ## What is WinCall? WinCall tracks all of your domestic and international locations regardless of PBX type (analog, digital, IP) while still providing the best customer service in the business. WinCall helps facilitate internal bill back, identifies PBX toll fraud, increases employee productivity and gathers usage data to help make informed telecom network planning decisions. Directory integration eliminates the time consuming task of updating your call accounting database and or directory. ## What is WinCall used for? [Call Accounting](https://www.capterra.com/call-accounting-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3000 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WinCall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.telmantec.com&name=WinCall) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WinCall 0.0 VS. [4.6 (18)](https://www.capterra.com/p/128915/Microcall/reviews/) Starting Price $3000 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (18) Value For Money 0.0 (0) Value For Money 4.8 (16) Customer Service 0.0 (0) Customer Service 4.9 (18) ## WinCall alternatives [4.4 (269)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [FreJun](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/) [4.8 (84)](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews/) Starting price $17.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/) [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) [4.8 (176)](https://www.capterra.com/p/134672/PhoneBurner/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134672/PhoneBurner/) Highest Rated [CASH+ Call Accounting Software](https://www.capterra.com/p/16984/CASH-Call-Accounting-Software/) [4.9 (38)](https://www.capterra.com/p/16984/CASH-Call-Accounting-Software/reviews/) Starting price $575.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/16984/CASH-Call-Accounting-Software/) ## FAQs about WinCall Overview ### What company size and specific industries is WinCall built for? WinCall is designed for enterprises in the enterprise software market and organizations operating in telephony call accounting. It is aimed at larger companies that need software for managing call accounting needs within these specialized technology and communications sectors. Features and Usability ### What are the key features of WinCall? WinCall offers call logging, call tracking, call routing, and call monitoring for inbound and outbound call management. It also includes call reporting, real-time monitoring, customizable reports, and usage tracking/analytics, plus cost analysis, expense tracking, fraud detection, data import/export, and a who answered log. Getting Started and Support ### What training and onboarding options does WinCall offer? WinCall provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review and setup support. Getting Started and Support ### What customer support options does WinCall offer? WinCall provides Email/Help Desk, FAQ/Forum, 24/7 Live Rep, and Chat support. No reviewer feedback about support quality is available, so the support experience cannot be assessed from user comments. The listed channels indicate multiple ways for users to seek help at any time. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. By-Extension Reporting Report incoming and outgoing calls for specific extensions Call Duration Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends Caller ID Identify the number and contact information of a caller before answering the phone Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Reporting Track and report on all incoming and outgoing calls WinCall 17 features Report incoming and outgoing calls for specific extensions Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Identify the number and contact information of a caller before answering the phone Analyze and calculate business costs Alter the layout and content of reports Import and export data to and from software applications Identify and prevent suspicious activity Track and monitor incoming call statistics Track and monitor outgoing call statistics Manage calls that were missed or not attended Track and interpret metrics on the usage of company resources Track calls answered by employees ## Pricing Free Trial Free Version Basic $3,000 ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.