--- title: "Crypto.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Crypto.com Software - reviews, pricing plans, popular comparisons to other Cryptocurrency Exchange products and more." source_url: "https://www.capterra.com/p/255186/Cryptocom/" page_type: "product" language: "en" --- # Crypto.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Crypto.com ## What is Crypto.com? Crypto.com provides a platform for users to trade cryptocurrencies, collect NFTs, and view trading metrics such as volume and price movements. ## What is Crypto.com used for? [Cryptocurrency Exchange](https://www.capterra.com/cryptocurrency-exchange-software/) Overall rating Based on 54 user reviews Reviews sentiment Positive 46% Neutral 13% Negative 41% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crypto.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://crypto.com&name=Crypto.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crypto.com 3.1 (54) VS. [### Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/) [4.0 (142)](https://www.capterra.com/p/233816/Coinbase-Wallet/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (54) Ease Of Use 4.3 (142) Value For Money 2.8 (50) Value For Money 4.0 (125) Customer Service 2.4 (51) Customer Service 3.6 (120) ## Crypto.com alternatives [Binance](https://www.capterra.com/p/252490/Binance/) [4.4 (222)](https://www.capterra.com/p/252490/Binance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252490/Binance/) Highest Rated [Sondepay](https://www.capterra.com/p/10023324/Sondepay/) [4.8 (20)](https://www.capterra.com/p/10023324/Sondepay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023324/Sondepay/) [Cash App](https://www.capterra.com/p/246167/Cash-App/) [4.2 (702)](https://www.capterra.com/p/246167/Cash-App/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246167/Cash-App/) [OKX](https://www.capterra.com/p/275379/OKX/) [4.6 (53)](https://www.capterra.com/p/275379/OKX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275379/OKX/) [View all alternatives](https://www.capterra.com/p/255186/Cryptocom/alternatives/) ## FAQs about Crypto.com Overview ### Which roles and teams benefit most from Crypto.com? Crypto.com is most used by business owners, founders, and executives who need a straightforward platform for buying, selling, and tracking digital assets. Independent professionals, finance-related users, and consultants benefit from its mobile access, portfolio monitoring, spending tools, and simplified cryptocurrency transactions for personal investing or business treasury activity. Answer based on 54 reviews Overview ### What company size and industries is Crypto.com built for? Crypto.com is built primarily for small businesses, which make up 89% of reviewers, with accounting the top industry at 7%. It also serves enterprise users at 9% and midsize businesses at 2%, with additional adoption in design and financial services at 6% each for cryptocurrency exchange. Answer based on 54 reviews Features and Usability ### What are the key features of Crypto.com? Crypto.com includes core cryptocurrency management features like buying, selling, sending, receiving, and tracking multiple coins through its mobile app and dashboard. Differentiating features include the Visa card, deposits and withdrawals, portfolio management, NFT trading, and a non-custodial DeFi wallet for cross-chain transfers and digital asset storage. Answer based on 16 reviews Overview ### Is Crypto.com good for buying, storing, and managing crypto? Crypto.com makes buying, storing, and tracking cryptocurrency easy for many beginners, but the experience is not always consistent. New investors often like the simple wallet setup, broad coin access, and card-linked spending, while some traders report selling limits, fee concerns, and occasional control issues around asset access. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Crypto.com integrate with? Crypto.com connects natively to Coinbase. The reviewer mentions also reference Kraken and several other apps, but Coinbase is the only specifically confirmed integration brand in the provided data. No broader integration catalog is available here, so the confirmed third-party integration list remains limited to Coinbase. Answer based on 4 reviews Getting Started and Support ### Does Crypto.com have account lockout or login issues? Crypto.com shows recurring account access problems that can seriously affect users who need quick, reliable login recovery. Many customers describe blocked accounts, repeated lockouts, frozen access after phone number changes, and slow support during verification or closure requests, making the platform feel risky for travelers and less experienced crypto holders. Answer based on 11 reviews Getting Started and Support ### What customer support options does Crypto.com offer? Crypto.com provides Email/Help Desk and FAQ/Forum support. User feedback is mixed, with some describing helpful responses, while others report slow replies, unresolved issues, and frustration reaching effective help for account or transfer problems. Answer based on 6 reviews Features and Usability ### How easy is it to deposit and withdraw money? Crypto.com makes deposits easier than withdrawals for many users, and that gap is a major source of frustration. Many customers describe transfer holds, canceled withdrawal requests, delayed access to funds, and unclear explanations from support, which can create problems for traders who need fast cash movement and predictable account funding. Answer based on 12 reviews Features and Usability ### How good are the exchange and crypto card features? Crypto.com offers a wide exchange and card ecosystem that appeals to active crypto users, but the value depends on expectations. Many traders like the coin selection, debit card spending, rewards, and wallet options, while some cardholders and newer users find fees, staking requirements, reduced perks, and support issues hard to accept. Answer based on 11 reviews ## Features AI summary Based on 667 Cryptocurrency Exchange reviews Not all cryptocurrency exchange platforms cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Data Security** (**54%** of reviewers rated this feature as critical) - **Cryptocurrency Sending & Receiving** (**50%**) - **Real-Time Data** (**44%**) Crypto.com includes **Cryptocurrency Sending & Receiving** and **Real-Time Data**, giving users the ability to move digital assets efficiently and monitor market activity as it happens. However, it does not offer **Data Security**. Instead, it provides other features that reviewers also rate highly, including **Payment Processing** (**58%**), **Mobile Access** (**45%**), and **Dashboard** (**39%**). These features help businesses manage transactions, stay connected on the go, and track account activity in one place, helping teams make faster decisions and handle day-to-day crypto operations more efficiently. Cryptocurrency Sending & Receiving 3.4 (38) 60.53% of 38 reviewers that rated this feature as important or highly important Send and receive coins and cryptocurrency Real-Time Data 3.6 (40) 60.00% of 40 reviewers that rated this feature as important or highly important Receive data and information in real time Payment Processing 3.3 (43) 65.12% of 43 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Mobile Access 3.4 (35) 74.29% of 35 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dashboard 3.2 (44) 61.36% of 44 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Digital Asset Management 3.3 (28) 71.43% of 28 reviewers that rated this feature as important or highly important Manage digital assets Crypto.com 20 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Cryptocurrency Processing: Accept and process cryptocurrency transactions such as Bitcoin - Cryptocurrency Sending & Receiving: Send and receive coins and cryptocurrency - Cryptocurrency Tracking: Monitor and track cryptocurrencies. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Digital Asset Management: Manage digital assets - Fee Collection: Automatically collect recurring fees or dues from members - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Investment Management: Manage and handle financial assets as well as other investments. - Mobile Access: Access software remotely via mobile devices - Multi-Coin Support: Buy, sell, and transfer multiple types of Cryptocurrency - NFT Trading: Purchase and sell non-fungible token (NFT) assets via blockchain platforms - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Real-Time Data: Receive data and information in real time - Stock Tracking: Monitor and track stocks across portfolios and watch lists, - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Features 3.3 (54) 3.3 Based on 54 reviews ## Pricing Value for money 2.8 (50) Value for money 2.8 (50) 2.8 Based on 50 reviews ## Support, customer service and training options Customer Service 2.4 (51) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.4 (51) 2.4 Based on 51 reviews ## User reviews Overall rating 3.1 Based on 54 reviews Filter by rating 5(20) 4(5) 3(7) 2(3) 1(19) Mentioned topic Sorted by most recent MS Michael S. Boss Accounting ### "Fees are getting out of hand" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 20, 2026 It went sour really quick ill moving to kraken after my last transaction. They stated they charged me .8% fixed fee for saling my crypto. The math adds up to 24.6% fee and upon showimg them the recent transactions of random amounts that have charged do not match the fee and limits information under the setting menu they turned the chat off up demanding them tho make it right. Pros Ive been using them for years i use to really like the site. Fees were simple and affordable and it was quick and easy Cons The cost of transactions the year. Ive not to buy the coin it varies they say its a standard .8% fixed fee on most but the math never adds ups. Im seeing more 24% and up fees Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Chris J. Regional Manager Automotive ### "Reliable and Userfriendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2025 Pros Amazing crypto trading platform. If you’ve lost your crypto assets write RecoveryBureauC to retrieve them easily. Great team and customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jirina B. Owner Cosmetics ### "Blocked account again!!!" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 22, 2025 If they didn't block my account its positive, but they blocked it 2x in 2 months not a happy chappy at all. Pros Easy to navigate, easy to buy get staking, supercharge. They dont have all coins so thats a bummer. I like the diamonds you collect so you can get free cronos. Cons They keep on blocking my account, so i cant move crypto out to a cold wallet. Its my money not theirs. Its getting ridiculous. 2x in 2 months Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Human resource Commercial Real Estate ### "Intuitivo e adatto a neofiti" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 13, 2025 Ho sempre avuto esperienze positive e non ho mai cambiato gestore di criptovalute. Rispetto ai concorrenti è molto piu stabile ed efficiente. Pros Veramente facile da usare, interfaccia pulita e nessun bug o errore di sistema.Efficiente, leggero e facile, intuitivo anche per neofiti. Cons Tante volte le quotazioni sono parecchio volatili e non rispecchiano l'andamento attuale del mercato. Ma forse è una mia impressione Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Meloney B. CEO Consumer Electronics ### "Worst app ever" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 25, 2025 Horrible. Absolutely horrible. I can not express it enough at how unhappy and angry I am. To keep peoples hard earned money and make it to where they cant touch it is ridiculous Pros Honestly, their security is alright and practically the only good thing i have to say about the app and website Cons The fact that everytime i attempted to transfer or use the crypto i purchased they locked my account and then had to fight for over 4 weeks to get back into my account, only to get locked out AGAIN. The issue is still unresolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Technician Music ### "Dissatisfied" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 18, 2025 They only csre sbout protocol buy they dont csre sbout the customers problem all they care sbout is money and the interest of my money Pros Nothing they only care about company protocol instead of. Listening to custome problem if u have an emergency they will not help u they only care about company policy and their protocols Cons They dony want to help you if you hsve an emergency i hsve my fiance in dubai. Without money and i pleaded with them to help get the money to her they wouldnt listen or willing to help Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NF Nathaniel F. Owner Construction ### "My favorite app for everything crypto! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 Pros Crypto.com is my favorite app to buy and track crypto. It hasa ton of helpful features and an easy to use interface. Cons I dont like how hard it is to change your verification method and get back into your account if you change phone numbers or forget your six digit pin. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Paul R. Owner Real Estate ### "Only when I have to " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 May 9, 2025 It’s my number 4 exchange. I only uses it for the tokens I can’t find elsewhere. Very minimal use at this point Pros I like the wide variety of cryptocurrencies to invest in. I also like the yield options and credit card Cons The site doesn’t work well, and has to much fixing on. The missions rarely work and payout in CRO as well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RA robb A. what ever Arts and Crafts ### "don't lose your money! " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 21, 2025 I wish I never signed up with them and I can only hope that I will make my lost back which most of it came from fees and market sell under value market price Pros lot of crypto options, nothing else. Cons Limit sell options does not work. Wont able to sell your crypto. It's a fraud. Extremally high fees for market sell and buy. Complete rep-off!! No candle chart option. Sometimes they don't allow you to sell your full amount of crypto, only 10-20% of it. complete control of your assets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YN Young N. Owner Design ### "They charge to much fee to sell" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 April 17, 2025 I’m very disappointed of how much they charge on the fee, I wasted half a day trying to make $10 turn out if I sell all I’ll loose $10 more dollars Pros They do have a lot of cyrpto than other platforms other that there is not much good things to say Cons This is not a good platform for day trading, they charge to much fee for selling wow I can’t believe it, I have $80 In one crypto I want to sell it all all but I only get $60 from it wow that’s $20 in fee wow Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/255186/Cryptocom/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Coinbase vs Crypto.com](https://www.capterra.com/compare/233816-255186/Coinbase-Wallet-vs-Cryptocom)[Cash App vs Crypto.com](https://www.capterra.com/compare/246167-255186/Cash-App-vs-Cryptocom)[OKX vs Crypto.com](https://www.capterra.com/compare/255186-275379/Cryptocom-vs-OKX) [Bitsgap vs Crypto.com](https://www.capterra.com/compare/255186-10004220/Cryptocom-vs-Bitsgap)[Bitget vs Crypto.com](https://www.capterra.com/compare/255186-10016059/Cryptocom-vs-Bitget)[Uphold vs Crypto.com](https://www.capterra.com/compare/200880-255186/Uphold-vs-Cryptocom)