# Crypto.com Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Crypto.com Software - reviews, pricing plans, popular comparisons to other Cryptocurrency Exchange products and more.

Source: https://www.capterra.com/p/255186/Cryptocom/pricing

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# 

 Crypto.com Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Crypto.com

## What is Crypto.com?

Crypto.com provides a platform for users to trade cryptocurrencies, collect NFTs, and view trading metrics such as volume and price movements.

## What is Crypto.com used for?

[Cryptocurrency Exchange](https://www.capterra.com/cryptocurrency-exchange-software/)

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

46%

Neutral

13%

Negative

41%

Contact vendor  
for pricing

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

Do you work for Crypto.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://crypto.com&name=Crypto.com)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Crypto.com

3.1 (54)

VS.

[### Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

[4.0 (142)](https://www.capterra.com/p/233816/Coinbase-Wallet/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.2 (54)

Ease Of Use

4.3 (142)

Value For Money

2.8 (50)

Value For Money

4.0 (125)

Customer Service

2.4 (51)

Customer Service

3.6 (120)

## Crypto.com alternatives

[Binance](https://www.capterra.com/p/252490/Binance/)

[4.4 (220)](https://www.capterra.com/p/252490/Binance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/252490/Binance/)

Highest Rated

[Sondepay](https://www.capterra.com/p/10023324/Sondepay/)

[4.8 (20)](https://www.capterra.com/p/10023324/Sondepay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10023324/Sondepay/)

[OKX](https://www.capterra.com/p/275379/OKX/)

[4.6 (52)](https://www.capterra.com/p/275379/OKX/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275379/OKX/)

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

[4.2 (679)](https://www.capterra.com/p/246167/Cash-App/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/246167/Cash-App/)

[View all alternatives](https://www.capterra.com/p/255186/Cryptocom/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dashboard

3.2 (44)

61.36% of 44 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Payment Processing

3.3 (43)

65.12% of 43 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Real-Time Data

3.6 (40)

60.00% of 40 reviewers that rated this feature as important or highly important

Receive data and information in real time

Cryptocurrency Sending & Receiving

3.4 (38)

60.53% of 38 reviewers that rated this feature as important or highly important

Send and receive coins and cryptocurrency

Mobile Access

3.4 (35)

74.29% of 35 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Digital Asset Management

3.3 (28)

71.43% of 28 reviewers that rated this feature as important or highly important

Manage digital assets

Crypto.com 20 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Accept and process cryptocurrency transactions such as Bitcoin

Send and receive coins and cryptocurrency

Monitor and track cryptocurrencies.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage digital assets

Automatically collect recurring fees or dues from members

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Manage and handle financial assets as well as other investments.

Access software remotely via mobile devices

Buy, sell, and transfer multiple types of Cryptocurrency

Purchase and sell non-fungible token (NFT) assets via blockchain platforms

Accept, record, and reconcile financial transactions

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Receive data and information in real time

Monitor and track stocks across portfolios and watch lists,

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Features

3.3 (54)

3.3

Based on 54 reviews

## Pricing

Value for money

2.8 (50)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

2.8 (50)

2.8

Based on 50 reviews

## Support, customer service and training options

Customer Service

2.4 (51)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.4 (51)

2.4

Based on 51 reviews

## User reviews

Overall rating

3.1

Based on 54 reviews

Filter by rating

5(20)

4(5)

3(7)

2(3)

1(19)

Mentioned topic

Sorted by most recent

MS

Michael S.

Boss

Accounting

### "Fees are getting out of hand"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 20, 2026

It went sour really quick ill moving to kraken after my last transaction. They stated they charged me .8% fixed fee for saling my crypto. The math adds up to 24.6% fee and upon showimg them the recent transactions of random amounts that have charged do not match the fee and limits information under the setting menu they turned the chat off up demanding them tho make it right.

Pros

Ive been using them for years i use to really like the site. Fees were simple and affordable and it was quick and easy

Cons

The cost of transactions the year. Ive not to buy the coin it varies they say its a standard .8% fixed fee on most but the math never adds ups. Im seeing more 24% and up fees

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CJ

Chris J.

Regional Manager

Automotive

### "Reliable and Userfriendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2025

Pros

Amazing crypto trading platform. If you’ve lost your crypto assets write RecoveryBureauC to retrieve them easily. Great team and customer support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jirina B.

Owner

Cosmetics

### "Blocked account again!!!"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

August 22, 2025

If they didn't block my account its positive, but they blocked it 2x in 2 months not a happy chappy at all.

Pros

Easy to navigate, easy to buy get staking, supercharge. They dont have all coins so thats a bummer. I like the diamonds you collect so you can get free cronos.

Cons

They keep on blocking my account, so i cant move crypto out to a cold wallet. Its my money not theirs. Its getting ridiculous. 2x in 2 months

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Human resource

Commercial Real Estate

### "Intuitivo e adatto a neofiti"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 13, 2025

Ho sempre avuto esperienze positive e non ho mai cambiato gestore di criptovalute. Rispetto ai concorrenti è molto piu stabile ed efficiente.

Pros

Veramente facile da usare, interfaccia pulita e nessun bug o errore di sistema.Efficiente, leggero e facile, intuitivo anche per neofiti.

Cons

Tante volte le quotazioni sono parecchio volatili e non rispecchiano l'andamento attuale del mercato. Ma forse è una mia impressione

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Meloney B.

CEO

Consumer Electronics

### "Worst app ever"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 25, 2025

Horrible. Absolutely horrible. I can not express it enough at how unhappy and angry I am. To keep peoples hard earned money and make it to where they cant touch it is ridiculous

Pros

Honestly, their security is alright and practically the only good thing i have to say about the app and website

Cons

The fact that everytime i attempted to transfer or use the crypto i purchased they locked my account and then had to fight for over 4 weeks to get back into my account, only to get locked out AGAIN. The issue is still unresolved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Technician

Music

### "Dissatisfied"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 18, 2025

They only csre sbout protocol buy they dont csre sbout the customers problem all they care sbout is money and the interest of my money

Pros

Nothing they only care about company protocol instead of. Listening to custome problem if u have an emergency they will not help u they only care about company policy and their protocols

Cons

They dony want to help you if you hsve an emergency i hsve my fiance in dubai. Without money and i pleaded with them to help get the money to her they wouldnt listen or willing to help

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NF

Nathaniel F.

Owner

Construction

### "My favorite app for everything crypto! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2025

Pros

Crypto.com is my favorite app to buy and track crypto. It hasa ton of helpful features and an easy to use interface.

Cons

I dont like how hard it is to change your verification method and get back into your account if you change phone numbers or forget your six digit pin.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PR

Paul R.

Owner

Real Estate

### "Only when I have to "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

May 9, 2025

It’s my number 4 exchange. I only uses it for the tokens I can’t find elsewhere. Very minimal use at this point

Pros

I like the wide variety of cryptocurrencies to invest in. I also like the yield options and credit card

Cons

The site doesn’t work well, and has to much fixing on. The missions rarely work and payout in CRO as well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

robb a.

what ever

Arts and Crafts

### "don't lose your money! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 21, 2025

I wish I never signed up with them and I can only hope that I will make my lost back which most of it came from fees and market sell under value market price

Pros

lot of crypto options, nothing else.

Cons

Limit sell options does not work. Wont able to sell your crypto. It's a fraud. Extremally high fees for market sell and buy. Complete rep-off!! No candle chart option. Sometimes they don't allow you to sell your full amount of crypto, only 10-20% of it. complete control of your assets.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YN

Young N.

Owner

Design

### "They charge to much fee to sell"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

April 17, 2025

I’m very disappointed of how much they charge on the fee, I wasted half a day trying to make $10 turn out if I sell all I’ll loose $10 more dollars

Pros

They do have a lot of cyrpto than other platforms other that there is not much good things to say

Cons

This is not a good platform for day trading, they charge to much fee for selling wow I can’t believe it, I have $80 In one crypto I want to sell it all all but I only get $60 from it wow that’s $20 in fee wow

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/255186/Cryptocom/reviews/)

Popular comparisons

[Coinbase vs Crypto.com](https://www.capterra.com/compare/233816-255186/Coinbase-Wallet-vs-Cryptocom)[OKX vs Crypto.com](https://www.capterra.com/compare/255186-275379/Cryptocom-vs-OKX)[Cash App vs Crypto.com](https://www.capterra.com/compare/246167-255186/Cash-App-vs-Cryptocom)

[Bitsgap vs Crypto.com](https://www.capterra.com/compare/255186-10004220/Cryptocom-vs-Bitsgap)[Uphold vs Crypto.com](https://www.capterra.com/compare/200880-255186/Uphold-vs-Cryptocom)[PrimeXBT vs Crypto.com](https://www.capterra.com/compare/255186-266072/Cryptocom-vs-Prime-XBT) 

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