# Post Planner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Post Planner the right Social Media Marketing solution for you? Explore 191 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/255189/Post-Planner/reviews --- Post Planner 4.2 (191) [View alternatives](https://www.capterra.com/p/255189/Post-Planner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Post Planner Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews Efficient multi-platform scheduling 85% positive reviews out of 65 Most reviewers indicate social media management enables easy scheduling, content discovery, and audience engagement across multiple platforms, saving significant time. rais W videography, 1 employee. "The interface was straightforward, allowing users to quickly schedule and manage their social media posts." Unreliable customer assistance 36% negative reviews out of 58 Some reviewers describe customer support as unresponsive, with billing issues, slow replies, and unhelpful or automated responses. Robust content discovery tools 81% positive reviews out of 48 Most reviewers find content management valuable for discovering, curating, and organizing relevant content, streamlining their posting workflow. Intuitive and simple platform 91% positive reviews out of 23 Most reviewers describe ease of use as a key benefit, highlighting its straightforward, intuitive interface and quick learning curve. ## Showing most helpful reviews Showing 1-25 of 191 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Danielle B. Owner Marketing and Advertising Used the software for: 2+ years ### "My Right Hand" April 30, 2022 5.0 My experience has been exceptional. Always get feedback and help when needed. Pros I use this daily for the 19 accounts I manage. It's value for money! Cons The part I like least is not being able to schedule stories or reels. Not to pleased with the change in how you find content that has occurred over the last week. Reason for choosing Post Planner What you offered for the price, the fact that you answer questions quickly, and are always helpful. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Value for money, the number of accounts I can manage and the content. Review Source AL Andrew L. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Why did I never know about this?! (TREASURE FOUND!)" March 5, 2025 5.0 Fast response - super great service - and really feel like I'm heard and valued. In a small nonprofit having PostPlanner is like having another employee! A huge thank you for answering all my questions and really working with me to make this work for us! Pros Uh, well everything! I was doing this process by hand and posting to various social media platforms and this is BAM done. So much time savings and the price can't be beat in the marketplace. I am thrilled to be using it and it has really freed up my time and allowed me to actually plan ahead! That's huge! Cons I'm new at the interface so I can only say that when I recycle posts I'd like to see them shown in my posting calendar so I don't duplicate - but I'm thinking I'm probably doing something wrong. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Loomly](https://www.capterra.com/p/166498/Loomly/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Post Planner I just couldn't afford them. And the features were not everything that I had here with PostPlanner. Review Source Michelle C. Used the software for: Less than 6 months ### "Buyer Beware. Untrustworthy. Policy of charging three months in advance with no refund is just not good business." November 8, 2016 1.0 A company worth its salt would not have to employ a policy of charging for their service three months in advance of the renewal date with no email notice and NO possibility of a refund. Oh - but that's in their terms around the 1300 word mark so read carefully and buyer beware! This company is a great example of how unethical companies take advantage of consumers. I manage several social media accounts and purchased a membership for $60 in Feb 2016 because their advertising promised that I could generate more posts for my clients with increased engagement in a shorter amount of time. During my first trial, I was not very impressed with the quality of the posts but was not ready to totally give up. Months later I got a chance to go back to it. I really put a lot of time and effort this time into pouring through post, article, and other suggestions to find something of value that wasn't just "fluff." Many of the posts and article suggestions were too generic or not appropriate for use with business social media accounts. I could only use about one of every 15-20 posts I had to look at. When I tried to save custom searches, they ended up mostly producing ZERO suggestions with any stars (more stars indicate higher levels of predicted engagement). I have clients in several different industries, so it is quite odd that nothing popular could be found for any of my custom searches. It was all - "have a great day" puppies, and "you can do it" cats. Anything that wasn't along those lines would not ever have any stars. Now I know there is popular content for the industries I serve since I work in social media every day. I did end up posting some of these silly "fluff" posts because PostPlanner promises that your engagement will go up. Not only did I get less engagement from their posts, I got my first spam complaint on facebook :( I decided that I had burned through way too much time with this program and I had a few more months until it expired so I set a reminder to give it one more shot before I canceled. Lo and behold, in November 2016, I was charged $93.37 by PostPlanner. I was taken by surprise. "This must be a mistake," I thought. I was in no way prepared or willing to pay anything for this silly service let alone almost $100! I do a lot of commerce over the internet and am even a web hosting vendor myself. So I think, "No Problem." I figured I would just tell them I didn't intend to purchase the service renewal and request a refund. SURELY, that would not be a big deal since THERE IS NO MONEY OUT OF THEIR POCKET and since it goes through PayPal, it would literally take seconds to log in to PayPal and click the "Refund" button (as I know from personal experience with my business). But I was denied stating that their plan renews anytime within 90 days before your due date and it is NON-REFUNDABLE once it goes through. After a few emails back and forth (which were obviously boilerplate because I see the same responses on this site), the last correspondence is (and I quote): "Hi Michelle- I'm very sorry you are unhappy. Our policies are very clear in our terms. Regards, Leeann" Yes - it IS stated in their policy. This policy is accessible from a link at the bottom of their website and start at about word 1200. Some will argue that it is my fault and I did not read the 73 paragraphs consisting of over 5600 words outlining all of the terms in the middle of my work day when I was trying to increase my productivity. And they would be correct. But I am also a business owner and a very active online consumer. I believe that we should be able to have just a little tiny bit of trust when we make a purchase. When a company puts some very non-standard early billing terms in their agreement that have no reason or justification and just plain don't make sense, it seems like it is only a sorry tactic to increase their revenue. I have in the past refunded fees charged for something (that did not cost me anything) if there was a misunderstanding. Even if it was clear in my terms. This is so rigid and outside of my business experiences over the last 15 years. Personally, I go above and beyond to make sure my customers understand their billing! If I had to charge three months in advance for something, you better believe I would send an email or something. Just so I wouldn't have to deal with all of these bad reviews if for nothing else! This is just bad business and very unethical to me. I have never in my life heard of charging someone so far in advance for a virtual service and then refusing refunds! This is why I am writing this. This is so obviously an attempt to rip people off. Pros There are no pros. The quality of the service is low, my engagement did not go up, I received my first spam complaint in over 5 years of working with social media for business. Cons Product usefulness is low, the cost is high, billing policy is unnecessarily unfair at best and unethical at worst. Review Source MM Makai M. Marketing Director Arts and Crafts Used the software for: 1-2 years ### "One of the best scheduling tools" April 1, 2025 5.0 Pros Ease of use Lots of different options and tools Cons A few more optiion on the Excel upload would be good but it's a minor grumble. Switched from [Pinterest](https://www.capterra.com/p/234608/Pinterest/) I needed more control over the content, specifically pin descriptions. Review Source JG Jason G. Marketing Recreational Facilities and Services Used the software for: Less than 6 months ### "PostPlanner will make your life easier" March 20, 2025 5.0 Overall my experience was great. Easy learning curve. PostPlanner has brought me back from the brink of extinction on posting for our business. I love how it easily lets you plan and add for future posts. I also love the curated content although I am just starting to use that. Pros There are several things I like about post planner: 1. Ease of use. 2. It is feature rich. 3. Competitively priced. Cons Thusfar, I am unable to think of any cons. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Post Planner Cost, ease of use, content curation, and it had all the features I needed. Review Source NV Nick V. CEO Entertainment Used the software for: Less than 6 months ### "I'm a recent convert..." October 4, 2023 5.0 Pros I have to tell you I came to Post Planner very skeptical. I had been with HootSuite for 4 years but apparently the owners are trying to support a Columbian Coke habit; their annual rate skyrocketed. Then I tried Canva’s built in tool. Meh, it’s serviceable but it’s not robust enough for my needs. Then I tried something Loomly but that still wasn’t right for me. And most recently I tried HelloWoofy. HelloWoofy started out strong but after paying for 30 min support call (that took 7 mins), the situation was never solved nor addressed again.Then I came to Post Planner. There is something about your avatar that said, “give this a shot.” That little greyscale image of a jubilant Josh. Then I gave the trial a shot. The concept of “Buckets” was something that makes so much sense I don’t know why no one else has simplified that like you have. The layout of the rest of the site is really good. Cons I'm going to nitpick: I'm not sold on the content calendar yet. It's really crowded. If the thumbnails were bigger or if there was an easier way to see all of my content at a glance, that would be awesome. It would also be cool if I could drag and drop a post on my calendar to another date/time. Sometimes I screw up and would like to postpone a post by just a bit. Rather than open it up to edit, just let me drag/drop Switched from [Loomly](https://www.capterra.com/p/166498/Loomly/)[Canva](https://www.capterra.com/p/168956/Canva/)[Woofy](https://www.capterra.com/p/191996/Woofy/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite too expensiveWoofy didn't follow through on their customer serviceLoomly was cumbersomeCanva was too basic Review Source Simon M. Media Head Media Production Used the software for: 1-2 years ### "Our latest ride in the world of social media management" July 15, 2022 5.0 Pros It is competitively priced. We've used products in the past with comparable features but the pricing always bore down on the already slim budget. Post Planner does that and more. We are yet to use the complete level of features that it offers but all in all, from planning to scheduling across all our various platforms has been a breeze. Never has a post been missed or has required manual intervention. To us, that makes it an invaluable product that has long paid for itself. Cons Our initial offering with the Starter plan provided us with 300 posts per month. Dropping to 100 made it impossible to continue on the same plan and we ended up upgrading to the next best plan. Alternatives considered [Planoly](https://www.capterra.com/p/213003/PLANOLY/) Switched from [Later Social](https://www.capterra.com/p/152254/Later/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) It was getting more and more expensive with loads of features we didn't need. Review Source JH Jennifer H. Women's Coach Professional Training & Coaching Used the software for: Less than 6 months ### "Amazing Product and Customer Service" January 20, 2021 5.0 The system is easy to set up and use. There are lots of options and additional helps. The support from \[SENSITIVE CONTENT HIDDEN\] is amazing! Highly recommended. Pros The ability to plan posts for specific times and purposes and set up a library of items I want to share with my followers. Post Planner has a vast library to help me with posts to keep good, relevant and encouraging content to my followers. I also love the evergreen option to allow posts to re-post at a later time. Cons Initially was disappointed because I couldn't use it with Instagram and was going to cancel the service for another, more expensive service that did not have the extensive library. Connected with \[SENSITIVE CONTENT HIDDEN\] who was already in the process of adding the Instagram option and let me know how to be able to use it as I was wanting - so no actual "least" aspect. It is a great system! Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Post Planner Customer support is phenomenal. System allows a lot more scheduling options. Library of resources is a great asset. I haven't found anything that I would like to do with Post Planner that I wanted to do - everything is available. Great product!! Review Source Rita Carla Francesca M. Author Publishing Used the software for: Less than 6 months ### "Great social media management service" June 23, 2022 5.0 I switched from another service because Post Planner is cheaper and allows for a higher number of recycled posts than its competitor. So far I'm having a very good experience. Posts are very easy to save and are published timely and immediately recycled. Pros What I like most is the fact it allows recycling your posts indefinitely with a much lower price than its competitors. Cons I wish the posts were counted as one when the same post is scheduled on multiple social media. I also wish I could move a scheduled post back to draft and/or replace/add another social media to it, without having to recreate it from scratch. Switched from [RecurPost](https://www.capterra.com/p/186683/RecurPost/) Post Planner is cheaper. Its least expensive plan costs half that of RecurPost with a higher number of recycled posts. Review Source VR Verified Reviewer Media Manager Media Production Used the software for: Less than 6 months ### "My experience with Post Planner" May 21, 2019 3.0 Easy to use Pros It is quite easy to use and staright forward no much technical background to understand it. Cons I cant really say there is something did not like about post planner, i will recommned it any day. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/) Reason for choosing Post Planner I wanted to use another software to compare and i must say Post Planner is also a great Social Planner software, highly recommneded. Review Source SN Shar N. Social Media Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent scheduling app for social media" April 7, 2025 5.0 Very positive, \[sensitive content hidden\] was amazing at helping me understand some key features that I find really helpful. Pros Easy to use, great price, I can schedule up to 150 posts. Cons Nothing really, it's a great app. The quick video that helps you get started and setup was easy to follow Review Source MM Mahendra M. Digital Curator and Social Media Influencer Online Media Used the software for: 2+ years ### "Post Planner - Living Up To Its Name" April 24, 2022 4.0 Very happy. It has not only helped me manage multiple accounts & twitter handles easily, but has ensured that I reach over a million impressions on a single Twitter handle within a year and a half of its initiation! Pros Like the ability to create streams of posts (for industries, topics, subjects with Star ratings depending on their popularity). An ideal time saving feature to have popular posts for shares and gain interest within your channel community and grow. Cons Drag & Drop facility can be improved, specially of posts that can be changed within a day (or across days) and ability of seeing the Time change when moving the post within a day to get an approximate 'fit' for changing the Post. Reason for choosing Post Planner At a better price-point for ease and relevance of posts to be garnered for reposts as well as integration with Canva for creation of posts. Review Source MT Megan T. Business & Marketing Coach Marketing and Advertising Used the software for: 2+ years ### " light years ahead of the competition🔥" August 9, 2023 5.0 Pros I've been using Post Planner as a professional social media manager for years now, and it continues to amaze me with better and better improvements. Post Planner is light years ahead of the competition🔥 Cons The android mobile app got buggy for a few months Alternatives considered [Later Social](https://www.capterra.com/p/152254/Later/) Review Source OB Oleg B. Ceo Marketing and Advertising Used the software for: 2+ years ### "Best social media management app" April 21, 2022 5.0 Find ideas for new content. Scheduling in seconds hundreds of posts. Pros This app is saving a lot of time, if you do social media. Posplanner is doing great job. Easy to use. Cons Will be great, if there will be a filter for different languages in finding content ideas Reason for choosing Post Planner Cheap, and has a lot of futures. Review Source MG Martie G. None Entertainment Used the software for: 6-12 months ### "Bucket-loads of content" June 15, 2023 5.0 Pros Post Planner has all I need for social media marketing. It is easy to create and schedule posts, and if you use the buckets feature it becomes even easier to schedule posts and tweets to different time slots for weeks ahead. I like the analysis feature as well, and how easy it is to repeat-post my favourite and best-performing posts. Cons I don’t use the contents much, so I can't comment on this feature. Review Source JLC José Luis C. CMO Information Technology and Services Used the software for: 1-2 years ### "The ultimate tool" April 26, 2022 5.0 All in one platform. Set up in a few minutes. The team was done with it in less than half an hour. A must-have. Pros \- Easy to use. - Constantly evolving. - Integrates with all tools, even the newest ones. - Mobile / Tablet App. ... And above all, the support service works really well. Cons Usability of the mobile / tablet application. Reason for choosing Post Planner All the features improved on what we had, and with the potential to grow with us. Brilliant! Review Source Kim F. Used the software for: I used a free trial ### "BEWARE - dodgey company charging credit cards with every excuse but not action" June 8, 2016 1.0 We used Post Planner Guru for a year and it provided absolutely no benefit to our postings whatsoever. Further, this company automatically charged our credit card without consent. I requested to CANCEL the subscription and was told that my account name did not match their records (even though I had to be logged in to Post Planner to click CANCEL SUBSCRIPTION???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service Agreement. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with. Customer service is APPAULING - this company is on limited days. Pros There was nothing I liked about this software. Cons This company automatically charges your credit card without consent. I requested to CANCEL our subscription and was told that my account name did not match their records (even though I was logged in to Post Planner to click CANCEL ???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with. Review Source Response from Post Planner June 9, 2016 Kim, Sorry you've had a bad experience with the app, specifically billing. But our Terms of Service are very clear regarding this and we do adhere to it as any company would. You can read over them again here https://www.postplanner.com/terms Nothing is charged without consent, as it is agreed upon during signup regarding annual plans, and monthly plans. I'd love to help you use the app to the best of my abilities the remainder of your term and help you with a solid posting strategy to help you crush it! Let me know how we can do that. Thanks, Scott Ayres rW rais W. videography Photography Used the software for: I used a free trial ### "i really liked my post planner experience" July 20, 2023 4.0 It was and still is one of the best experiences I have had with many applications Pros Many users found Post Planner to be user-friendly and easy to navigate. The interface was straightforward, allowing users to quickly schedule and manage their social media posts. Cons Pricing Some users felt that the pricing plans offered by Post Planner were relatively high compared to similar social media management tools. They wished for more affordable options, especially for small businesses or individuals. Review Source Diane B. Sr Mortgage Loan Officer/Branch Manager Financial Services Used the software for: 2+ years ### "Simple, powerful, my go-to app!" August 9, 2017 5.0 Pros I've used Post Planner for the last 2 years and couldn't be happier. It's easy to add team members, and allows us to drop years of blog content into our queue at times perfect for our audience. This has simplified everything about our process. And the Canva integration makes image creation a dream! Cons It would be great if you could add more Facebook Pages for the mortgage and real estate industry to Find. It's been difficult finding anything we don't already share. Review Source Dean S. Used the software for: 1-2 years ### "Beware, will charge your card ahead of time, and will try to upgrade you to top tier and charge your card for it later (will not refund)" August 28, 2016 1.0 Had Post Planner for over a year. The service started off well, but then I got a charge out of the blue for my annual license. Contacted customer service to get the charge refunded, they said that in their terms they can charge you months before your annual re-subscribe date. They refused the refund, and said they upgraded me to their top tier. I said I didn't want their top tier and wanted a refund which they refused again. Pros Decent content to share. Cons horrible business practices and customer service. Review Source Response from Post Planner October 17, 2016 Hi Dean, I'm sorry to hear you had a bad experience with the app and had some confusion around the annual plans. As mentioned within email communication, our annual plans do renew within 90 days of the 12 month anniversary to avoid any lapses due to credit card billing. This includes a prorated amount. You were never charged for an upgrade that you didn't agree to, and in fact we gave you the next level plan at no additional cost, a significant savings to you. We're launching a whole new app (ground level up rebuild) which includes additional social networks, content, mobile app and more. I hope you'll come back and give things a try. Sincerely, Rebekah CB Carolyn B. Author Entertainment Used the software for: 2+ years ### "Social Media Scheduling Made Easy!" April 27, 2022 5.0 Awesome product! Easy as 1-2-3 to implement. Pros The ease of scheduling posts is top-rate. The editing tool for changing content or the date and time is one of the best. Cons The product meets all my specifications for social media management. Review Source MV Mark V. Online Entrepreneur E-Learning Used the software for: 2+ years ### "Def worth it!" April 22, 2022 5.0 No complaints, only praise. Keep up the great work. Pros I love how easy it is to use, and \[SENSITIVE CONTENT\] provides exceptional customer service which feels really personal and warm. The content is also refreshed regularly so you've got lots of cool new things to choose from to post to your audience. Cons Maybe the speed of loading the content on the site. Review Source GT Genevieve T. Social Media Manager Marketing and Advertising Used the software for: 6-12 months ### "Social Media Management made easy." April 21, 2022 4.0 After a few initial growing pains (all of which were quickly ironed out with the assistance of \[SENSITIVE CONTENT\]), Post Planner has become an integral part in the day to day running of our business. The customer service is extraordinary. Post Planner are continually developing new features, which shows their commitment to innovation. Pros The software in incredibly easy to use. The interface is very intuitive. Cons Could greatly benefit from integrated reporting. Review Source VR Verified Reviewer Founder Publishing Used the software for: 6-12 months ### "Very Helpful" August 18, 2017 3.0 Pros This simple app has helped our business grow. The search provides us with interesting, relevant new content each day so that we post more, and more widely, with more likes and retweets. The ease of the app has increased both the range and size of our share audience, bringing attention and new people to our company. If, like us, you have a media product that you need to keep in front of people, this clean, easy-to-use app will help you a lot. Cons Presently, the app is limited to Facebook, Twitter, and Pinterest. Instagram access would be nice addition. Review Source MD Melanie D. Owner Professional Training & Coaching Used the software for: 6-12 months ### "Huge Time Saver & Helps with Consistency" April 8, 2021 5.0 Post planner helps solve the problem of wanting and needing to be present and consistently providing value to your followers on social media, but without having to be online every second of every day. I love that my followers can count on when my content will appear! Pros Post Planner helps save me SO much time for my business. I typically plan out content a week- 10 days in advance (but sometimes a couple weeks if I have things going on). It connects so easily with Canva to allow for that personalized touch that makes your content stand out! Additionally, I love how easy it is to set up a schedule for when you want your posts to be scheduled, view the posts that have already posted, adjust or move around any planned posts simply by clicking and dragging. It allows me the consistency I need to be a business owner while not allowing content creation to take up my life! There are a ton of great ideas for content too which is how I started but now I create most of the content myself but the platform still makes my business run so much smoother! Couldn't live without it! Cons The only downside is that you can't upload your own videos or multiple image posts for IG yet, but I think that's in the works! Review Source Similar Products Featured ## Related categories [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/)[Content Marketing](https://www.capterra.com/content-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.