# Page 3 | Post Planner Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Post Planner the right Social Media Marketing solution for you? Explore 191 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/255189/Post-Planner/reviews

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Post Planner

4.2 (191)

[View alternatives](https://www.capterra.com/p/255189/Post-Planner/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Post Planner

## Showing most helpful reviews

Showing 51-75 of 191 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LK

Lynsey K.  
Content Creator  
E-Learning  
Used the software for: 1-2 years

### "Like having a VA for a fraction of the cost! "

January 23, 2021

5.0

Always positive - and I would give TEN stars to the customer service if I could.

Pros

Managing several social media platforms is a chore - so I hired it out... but that got expensive. I wanted to bring it in house and found Post Planner to be the perfect solution. I love that I can bring in content that fits my audience and easily schedule out weeks at a time so I can focus on other aspects of my business.

Cons

I would love to see a "food" category that brought in popular food-related content. Also, travel would be a great one.

Alternatives considered

[Buffer](https://www.capterra.com/p/143492/Buffer/)

Reason for choosing Post Planner

Ease of huge, price, and have used it before and loved it.

Switched from

[CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/)

I wanted a bigger variety of content to share - CS really only brought in my own. (which was great, but PostPlanner does it too!)

Review Source

JLC

José Luis C.  
CMO  
Information Technology and Services  
Used the software for: 1-2 years

### "The ultimate tool"

April 26, 2022

5.0

All in one platform. Set up in a few minutes. The team was done with it in less than half an hour. A must-have.

Pros

\- Easy to use. - Constantly evolving. - Integrates with all tools, even the newest ones. - Mobile / Tablet App. ... And above all, the support service works really well.

Cons

Usability of the mobile / tablet application.

Reason for choosing Post Planner

All the features improved on what we had, and with the potential to grow with us. Brilliant!

Review Source

VR

Verified Reviewer  
Founder + Pinterest Marketing Strategist for Online Businesses  
Marketing and Advertising  
Used the software for: 1-2 years

### "CHARGE YOU WITHOUT NOTIFICATION, NO REFUNDS, EMPTY PROMISES"

July 4, 2017

1.0

Pros

I got ProPlanner because it was an affordable option that included a "recycle" feature. This was the only benefit to using it.

Cons

I tried to cancel 6 months ago. I agreed to stay on because they said (and I find now that they've been saying this for a year) that they are building a whole new app with new platforms, new features, etc. I just saw a renewal charge on my credit card - no notice, no invoice sent via email, just a charge - and when I tried to answer they sent back the same form letter about the new features and offering 2 free months if I stay. I said no thank you then they said they won't refund the charge for the upcoming year of service! UNBELIEVABLE! Not transparent with their refund policy, super shady. I can't believe these people partnered with Tailwind to do webinars (an actual reputable company - yes with a strict refund policy also but actually transparent about it). Terrible customer service. Not to mention the app barely worked - never worked in Chrome. I had to use it in Safari, then that stopped working and they just told me to "clear my cache". Terrible product and company. BUYER BEWAR

Review Source

Kim F.  
  
  
Used the software for: I used a free trial

### "BEWARE - dodgey company charging credit cards with every excuse but not action"

June 8, 2016

1.0

We used Post Planner Guru for a year and it provided absolutely no benefit to our postings whatsoever. Further, this company automatically charged our credit card without consent. I requested to CANCEL the subscription and was told that my account name did not match their records (even though I had to be logged in to Post Planner to click CANCEL SUBSCRIPTION???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service Agreement. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with. Customer service is APPAULING - this company is on limited days.

Pros

There was nothing I liked about this software.

Cons

This company automatically charges your credit card without consent. I requested to CANCEL our subscription and was told that my account name did not match their records (even though I was logged in to Post Planner to click CANCEL ???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with.

Review Source

Response from Post Planner

June 9, 2016

Kim, Sorry you've had a bad experience with the app, specifically billing. But our Terms of Service are very clear regarding this and we do adhere to it as any company would. You can read over them again here https://www.postplanner.com/terms Nothing is charged without consent, as it is agreed upon during signup regarding annual plans, and monthly plans. I'd love to help you use the app to the best of my abilities the remainder of your term and help you with a solid posting strategy to help you crush it! Let me know how we can do that. Thanks, Scott Ayres

Andy M.  
Head Of Marketing  
Computer Software  
Used the software for: 1-2 years

### "The fastest way to schedule your social media posts"

November 20, 2017

5.0

Pros

\-Create a full schedule once and never enter a time for your posts anymore !!! (instead of planning each post) -Recycle + reschedule feature -Integration with snip.ly -Content Suggestions -Bulk uploads -Price -Customer Support (had a problem once which was solved within ten minutes after submitting a ticket)

Cons

\-Some of the feature of more complex (and significantly more expensive and often more cumbersome) solutions are missing. You can't monitor all your feeds, mentions, and social media accounts from a dashboard. But again, Postplanner is a really way faster than other solutions. You can always integrate another prouct on top just for the purpose of streaming feeds and monitor performance.

Review Source

rW

rais W.  
videography  
Photography  
Used the software for: I used a free trial

### "i really liked my post planner experience"

July 20, 2023

4.0

It was and still is one of the best experiences I have had with many applications

Pros

Many users found Post Planner to be user-friendly and easy to navigate. The interface was straightforward, allowing users to quickly schedule and manage their social media posts.

Cons

Pricing Some users felt that the pricing plans offered by Post Planner were relatively high compared to similar social media management tools. They wished for more affordable options, especially for small businesses or individuals.

Review Source

DL

Deb L.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "My Biz Couldn't Function Without Post Planner"

April 21, 2022

5.0

I love sharing how I use Post Planner to Market My Biz Better.

Pros

Post Planner removes the weight of finding top performing social media content so that I can spend more time connecting with my dream client.

Cons

Every time I have suggested a change/update I am blown away. PP is here for the users!

Review Source

MB

Melanie B.  
CEO & Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Satisfyingly ease to recommend"

April 22, 2022

5.0

I've always been happy with both the product and the customer service, that's why its been be one of my go to tools to recommend for over 5 years!

Pros

The first thing I like about this is how easy it is to share to platforms. You can add so many and time them to go out at your leisure or set them up.

Cons

I hated the update to be honest, I personally thought it was more functional and easier to use as before BUT I've adapted and those that come to it now will never know the difference!

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

It was much fiddlier and didn't help me find content in the first place!

Review Source

Jerry S.  
Host  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "JUST. STAY. AWAY."

September 20, 2018

3.0

As I said, any positives that Post Planner may have brought to our businesses were outweighed by their lack of transparency when it comes to billing, and their absolute disregard for their customers. We ended up tied down to a platform that we now hated using for another 16 months after our last payment was taken. If you're looking for a social media scheduling platform, do yourself a favor and look elsewhere, unless you enjoy giving your money away and being treated like cr\*p by customer support.

Pros

We started using Post Planner in 2015 to accelerate my wife's online business and social media reach. Their scheduling features are good. I used it for my own FB and Instagram channels as well, and the ability to quickly find content does add some value to the platform... but their shady billing practices outweigh any positives I can think of.

Cons

It wasn't the app itself that was the issue, but after we had signed up for it, Post Planner did a few changes to their pricing structure that weren't communicated very clearly. We ended up on an annual plan (no complaints there) more expensive than what we'd originally signed up for (some complaints here), and then realized that we had been charged for another year of use, 4 months PRIOR to the plan running out, with no option to cancel or get a refund. Numerous emails to customer support returned the same response that many other users report: "It's in our terms and conditions, so you're s\*\*t out of luck." Not quoted verbatim, but the overall message was very clear - Post Planner prefers to hold on to customers' money than to the customers themselves.

Review Source

Diane B.  
Sr Mortgage Loan Officer/Branch Manager  
Financial Services  
Used the software for: 2+ years

### "Simple, powerful, my go-to app!"

August 9, 2017

5.0

Pros

I've used Post Planner for the last 2 years and couldn't be happier. It's easy to add team members, and allows us to drop years of blog content into our queue at times perfect for our audience. This has simplified everything about our process. And the Canva integration makes image creation a dream!

Cons

It would be great if you could add more Facebook Pages for the mortgage and real estate industry to Find. It's been difficult finding anything we don't already share.

Review Source

MG

Malice G.  
Co-Owner  
Computer Software  
Used the software for: 1-2 years

### "Affordable & User-Friendly"

April 21, 2022

5.0

Relatively easy to onboard and maintain; great value for the money; good user interface.

Pros

We've used several social media planning platforms in the past, but -- as a small business -- couldn't keep up with the continually rising costs of other platforms. Post Planner's plans were economical without having to sacrifice some of the more key aspects of functionality that other platforms reserve for their higher cost/enterprise plans.

Cons

Admittedly, we don't utilize the full spectrum of Post Planner's functionality, but for what we do, we have no complaints.

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)

Reason for choosing Post Planner

Better value for money given the functionality/cost ratio

Review Source

JH

Jill H.  
Writer  
Writing and Editing  
Used the software for: 2+ years

### "Once Was Great, Now Pointless "

April 26, 2022

3.0

This software used to be good and then, like so many other companies, they thought they needed to make improvements that only ended up running the product. I had a legacy plan that allowed me multiple users, tons of pages and more for a low price, then they "upgraded" their software and suddenly they required me to sign up for a new plan at twice the price for half the features. And the mandatory upgrade was terrible, incompatible with mobile, glitchy, and half of the time I couldn't log in. Then they added a mobile app, which worked kind of ok for less than a month before it just broke. Every time I tried to contact customer service they essentially denied there was a problem or tried to put it on me. Eventually I just stopped contacting them. As soon as my annual plan expired, I gladly started scheduling directly on Facebook. The only thing I miss is the scheduling queue, but that's not enough to ever make me consider going back.

Pros

I love the scheduling queue and to posting idea suggestions, which are great for finding post inspiration.

Cons

The phone app is practically useless on Android Customer service is abysmal Service sometimes goes out with no explanation or apology

Review Source

Nikolaos Z.  
Data Scientist  
Market Research  
Used the software for: 1-2 years

### "Great tool for auto-posting"

July 9, 2021

5.0

In my company we take access of the social media accounts for a specific time each year, then, you have the option to post business related content to promote the company, etc. This post-planning tool is a huge time-saver and allows you to schedule everything proactively.

Pros

Ease of use, perfect scheduler for posting, it has a wide variety of features and the best is that it also helps you get new ideas about what to post.

Cons

Nothing negative to talk about this software, if i really need to say one thing is that multiple image posts on instagram are not yet supported.

Review Source

SK

Susanna K.  
Pediatrician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Our best social media scheduler, incredible value for money"

April 25, 2022

5.0

It's by far our most helpful and affordable social media scheduling tool. If you want to grow on Facebook, this is absolutely amazing - do NOT miss the "Repeat" feature, it really is the bees' knees!

Pros

The feature I like most is the "Repeat" feature - that way, the content I create isn't lost after being published, but is re-queued after 3 months and can be repurposed again and again and again. I grew my FB Page to over 145K followers with PostPlanner without having a social media manager (all done myself), and I can't stress enough how helpful the "Repeat" feature has been. Other tools also do this, but cost over 100USD per month.

Cons

I wish I could also use this for my other social media platforms

Review Source

mN

mohammed N.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "The best site I have ever used "

April 21, 2022

5.0

Post planner help me by not wasting my time to post on social media every day what I do really I post in the beginning of the month for all whole month

Pros

I can schedule the same post and repeat it day,week or month so easy to manage The Customer service is very good response and solved the issue they r so friendly The new app for mobile made it super easy

Cons

Nothing good they are solveed all the problems when I told them about it

Review Source

SC

Sha' C.  
Fractional-COO  
Management Consulting  
Used the software for: 1-2 years

### "Just what I needed to save time"

December 10, 2020

5.0

Pros

There aren't many social media schedulers out there that allow you to schedule recurring posts into the foreseeable future. Daily themes on social media are popular, but with most schedulers you have to reschedule a theme for a particular day of the week EVERY week. With Post Planner, I set it and forget it.

Cons

It gets glitchy when they are updating it BUT it is totally worth it for what the new feature ends up being AND you always get an email when you post has failed so you can just go manually fix it.

Alternatives considered

[Buffer](https://www.capterra.com/p/143492/Buffer/)

Review Source

RV

Robbert V.  
Social Media manager  
Retail  
Used the software for: 2+ years

### "Product for posting articles"

April 22, 2022

5.0

I would recommend this service to anyone that posts to social media on a regular basis.

Pros

This makes it so easy to plan and post articles for the future. They also provide helpful tools to use when needing information for posts.

Cons

I do not feel there are any items missing from this software.

Review Source

Taylor B.  
  
  
Used the software for: 6-12 months

### "WHAT A SCAM"

May 8, 2017

1.0

Pros

absolutely horrible, I have nothing good to say about this company and going to tell it to anyone who will listen. STay far away!

Cons

If I could give them a negative star rating I WOULD. After signing up I found that their product could not even do some of the things they claimed it could. After emailing they said they were working to fix it. When they coudn't fix it they removed the feature. After months of trying to make it work I contacted them to cancel my account. 4 Months later I was charged for a renewal. I contact them again and they claimed hey didn't receive my cancellation and it was too late. They refuse to refund me. They keep referencing their terms of service saying they have the right to change my 90 days prior to renewal. They claim 100% satisfaction, this is a FLAT OUT LIE. Then they upped my plan with a "coupon" to make the next renewal double my price! They claim they made several attempts to contact me and screen shot a series of messages that say "unseen" that must be located on their system.

Review Source

GS

Guido S.  
Marketing Coordinator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Much Potential if improvements are made"

May 27, 2022

3.0

It was ok but one day all my scheduled posts on Facebook where deleted due to an update. There goes my work.

Pros

Does the job for minor social media management

Cons

Much improvement needed in details and UX. It is hard to navigate

Alternatives considered

[RecurPost](https://www.capterra.com/p/186683/RecurPost/)[OneUp](https://www.capterra.com/p/179588/OneUp/)

Reason for choosing Post Planner

Just to try it out. Ended up choosing the alternative products.

Review Source

GA

Greg A.  
Owner  
Online Media  
Used the software for: 2+ years

### "Fantastic Tool"

February 2, 2023

5.0

A great solution for most any business. All the features are designed to save time while delivering quality content.

Pros

Saves Time, Ease of use, and plenty of content solutions.

Cons

Tokens and occasional Facebook integration changes create failed posts

Review Source

VR

Verified Reviewer  
Tourism & Destination Marketing  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Stress Relief"

June 3, 2017

5.0

Pros

The ease of using Post Planner to find up-to-date and meaningful content for my site is impressive. The results are astonishing also. Give it a try!

Cons

Recommend that you continue expanding resources to include new voices in the media. It's looking good!

Review Source

VR

Verified Reviewer  
owner  
E-Learning  
Used the software for: 2+ years

### "Lifetime product is no longer what was promised"

July 1, 2023

3.0

Pros

purchased a lifetime product with 25 profiles but now it says 14. I reached and got no help. There was mention that a new \[sensitive content hidden\] made a decision. That decision should not contradict that which was already promised.

Cons

the company took back features of lifetime product

Review Source

NB

Nicola B.  
Social Media Manager  
Design  
Used the software for: 2+ years

### "Imperatrive and integral part of my business."

January 31, 2022

5.0

Postplanner makes my life so much easier. From content management and curation to planning and posting, PP has it all.

Pros

So easy to use and support is fantastic too.

Cons

An optimal posting time feature would be good rather than setting posting times manually,

Review Source

TG

Tiffany G.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Platform and AMAZING Customer Support"

April 21, 2022

5.0

Pros

Post Planner is easy to use, efficient and saves us so much time while being an affordable option. Their support is top notch. If you want to feel like a valued customer, this is where you want to be.

Cons

Occasional glitches, but that is just the nature of it. The team is always quick to troubleshoot and solve.

Review Source

Christian R.  
Lead  
Consumer Electronics  
Used the software for: 1-2 years

### "Excellent scheduling tool"

August 15, 2017

5.0

Pros

Simple, easy to use, extremely user-friendly social media tool for posting and finding content. It's clearly designed with the user in mind, making life for anyone managing social media 100x better.

Cons

Video has been a bit of a challenge. I'd love to see this improved down the road since it's a huge part of what I share on social.

Review Source

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