--- title: "Square Invoices Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Square Invoices the right Billing and Invoicing solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/255193/Square-Invoices/reviews/" page_type: "reviews" language: "en" --- Square Invoices 4.7 (123) [View alternatives](https://www.capterra.com/p/255193/Square-Invoices/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Square Invoices Ease of use 4.8 Customer Service 4.4 ## Pros and Cons in Reviews SS Samantha S Director of OperationsConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform makes sending professional estimates, setting up recurring billing, and getting paid fast remarkably effortless, largely thanks to its seamless client-facing interface and automated reminders. While the higher transaction processing fees and tiered feature paywalls can feel restrictive as a business scales, the time saved on administrative task management easily outweighs the drawbacks for most daily workflows.“ August 25, 2026 Alexa R Pet SitterProfessional Training & Coaching, Self-employedUsed the software for: More than 2 years. “I left because they nickel and dime you for every feature, it was $20 for this and then $50 for that which is frustrating as a small business owner especially when I only wanted one or two features“ March 9, 2026 SS Samantha S Director of OperationsConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “What I like most about Square Invoices is its intuitive, user-friendly platform that completely streamlines the billing process from start to finish.“ August 25, 2026 AD Ashley D OwnerLaw Practice, Self-employedUsed the software for: More than 2 years. “It takes a little more time to set up the invoice, and the invoices don’t look quite as nice as some of the other invoices I send.“ February 8, 2026 CK Christina K OwnerConsumer Goods, Self-employedUsed the software for: More than 2 years. “I love using Square Invoices and it makes my life easier as a seller and it puts my mind as ease to know that it's a secure platform.“ May 22, 2026 RZ Renata Z naturopathic doctorAlternative Medicine, Self-employedUsed the software for: 6-12 months. “It was cumbersome to have to go externally to process payments“ January 27, 2026 KL Kate L SalesMachinery, 11 - 50 employeesUsed the software for: I used a free trial. “The interface is user-friendly, payments are processed securely, and customers have multiple payment options.“ August 7, 2026 AG ALEXANDER G Head PhotographerPhotography, 2 - 10 employeesUsed the software for: 1-2 years. “When I truly think about the overall experience of using Square, the only thing that I didnt not like was the cost.“ November 23, 2025 ## Showing most helpful reviews Showing 1-25 of 123 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephanie W. Owner Consumer Services Used the software for: 1-2 years ### "Great for small businesses!" March 19, 2026 5.0 Square invoices was a life saver and helped me get my business off the ground. I ended up moving to software more specific to my industry but would def use Square again in the future if needed. Pros Square invoices is easy to set up and use. It has seamless payment processing that allows customers to easily pay for services. The invoices are highly customizable and I enjoyed the detailed graphs and financial reports. Cons When customers got their invoice through email there was a prominent button to "pay now" by credit card. Because of this, most of my clients paid by credit card instead of my preferred option which was e-transfer. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) I needed something more specific and tailored to the job Review Source AM Anna M. owner, designer, webdesigner Design Used the software for: 2+ years ### "Crucial tool for my small business " August 27, 2025 5.0 Overall crucial solution for my business. I think that especially in tough economic times, you need to do everything possible to help customers pay, giving them as many options as possible. Also crucial for sending invoices with payment links to my foreign customers. Pros Square is fantastic for small businesses cost wise but also because of how easy it is to use it, also from your phone. Very intuitive and thanks to it I can offer so many more payment options! I use it mostly for my foreign customers and I never had any issues with it. Cons Sometimes I am not sure if I’ve done something correctly but that might just because it is not my main invoice software. Reason for choosing Square Invoices Because it was offering me option without any payment terminal, especially that very soon after I started I could accept payments using my phone. Sumup, at the time, wanted me to buy payment terminal but my services are inline so I hardly ever see customers face to face. Review Source SS Samantha S. Director of Operations Construction Used the software for: Less than 6 months ### "Balanced & Direct: Effortless Billing with a Price Tag for Growth" August 25, 2026 4.0 Overall, Square Invoices offers a highly reliable, all-in-one billing solution that excels at streamlining everyday financial transactions for small business owners and freelancers. The platform makes sending professional estimates, setting up recurring billing, and getting paid fast remarkably effortless, largely thanks to its seamless client-facing interface and automated reminders. While the higher transaction processing fees and tiered feature paywalls can feel restrictive as a business scales, the time saved on administrative task management easily outweighs the drawbacks for most daily workflows. Ultimately, it is a dependable, user-friendly tool that removes the hassle from getting paid, making it an excellent investment for anyone prioritizing convenience and speed in their billing process. Pros What I like most about Square Invoices is its intuitive, user-friendly platform that completely streamlines the billing process from start to finish. Creating and customizing professional estimates or invoices takes just a few clicks, and the ability to automatically convert approved estimates into active invoices saves a massive amount of administrative time. Features like automated payment reminders, milestone billing, and scheduled recurring invoices ensure clients pay on time without requiring me to constantly follow up. Additionally, giving customers flexible payment options—like saving a card on file or paying directly via text or email—makes the checkout process effortless for them and significantly speeds up overall cash flow. Cons What I like least about Square Invoices is its payment processing fee structure, which can quickly eat into profit margins as transaction volumes grow. The standard per-transaction percentage—especially for manual card-entry or card-on-file payments—is noticeably higher than traditional merchant accounts, and there is no cap on processing fees for large invoice amounts. Furthermore, the platform's native customization options are somewhat limited, making it difficult to fully brand invoices beyond basic logo placement and accent color tweaks. Advanced invoicing features like custom fields, complex tax rules, and detailed inventory tracking also require upgrading to higher-tier paid plans or relying on third-party integrations, which adds unwanted friction and extra cost to an otherwise simple workflow. Review Source Konstantin P. ceo Construction Used the software for: Less than 6 months ### "Easy but not cheap" May 6, 2026 3.0 They have nice instructions to learn how to use this app. Payment processing is pretty easy to set up Pros The idea is to use it from your phone and its true easy way to collect payments on the field. The system has an app where you can do invoices and send it trough sms from your phone. I would say that it is more for small business to use. Cons Security wise, it’s not really safe to use. I got scammers a few times sending me a fake invoice and customer service is not that great to resolve this problem, they can’t control or block fake accounts. Review Source JN Jeniffer N. contractor Construction Used the software for: 2+ years ### "Easy and Convenient Invoicing for Small Businesses" September 2, 2026 5.0 Overall, my experience with Square Invoices has been very positive. It is easy to use, reliable, and makes creating, sending, and tracking invoices simple. I especially like how convenient it is for both our business and our customers. The payment tracking and reminders help keep everything organized and make the invoicing process more efficient. While there are some processing fees and limitations with certain features, overall, Square Invoices has been a helpful tool for managing our business payments. Pros What I like most about Square Invoices is how easy and convenient it is to create and send professional invoices to customers. The platform is simple to use, makes it easy to track payments, and gives customers multiple ways to pay. It helps keep our billing organized and saves time compared to handling invoices manually. Cons One thing I like least about Square Invoices is that some features can feel limited compared to more advanced accounting and invoicing programs. The processing fees can also add up, especially for larger invoices paid by credit card. Review Source DR Deklan R. CEO Arts and Crafts Used the software for: 2+ years ### "Data right where you need it." June 17, 2025 5.0 Our overall experience is positive. We don't require intense customization so the product as it is works great for us. Pros Easy to view everything from metrics to aging in the Dashboard. We can see when a customer views the invoice - set payment terms and downpayments - attach messages and documents to clearly explain parameters of deposits and information the customer needs. Square has very clear reporting capability as well for aging invoices for users functioning with net 30, 60, 90 etc. Tipping can be turned on or off - and there are a lot of payment options and things to tweak. All of the data is very visible Cons Of course there are tiers - I do think that since a processor is receiving a fee - the Invoices Plus functionality would be great to include for everyone. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Square Invoices Because we are using the Square platform for billing, memberships, checkout, etc - as a small company it is quite simply just easier to have a solution that is all in one place - with payroll, reporting, etc. Review Source Cortney K. Owner Retail Used the software for: 2+ years ### "Everything I need at my fingertips" July 3, 2025 5.0 Square Invoices helps me keep my retail and wholesale businesses running seamlessly side by side and saves me a ton of time. Pros I love the simplicity of having everything for my business in one place. Being able to quickly pull up previous invoices and duplicate the info for the next order is great. Cons The only change I'd make is in adding items to the invoice from our item library. It would be great to be able to select multiple items at a time, especially when it is multiple variations of the same item. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Square Invoices I like having everything in one place with my POS, marketing, etc. Review Source DH Dan H. Owner Automotive Used the software for: 2+ years ### "It's worth your time to start using Square Invoices today." June 17, 2025 5.0 Square invoices is really easy to setup and use. There are plenty of payment options to offer your customers, from your credit and debit card to ACH deposit saving you some money on processing fees. Using templates for different services offered to help streamline your workflow is a favorite of mine. Pros I love the simpicity and ease of use of Square Invoices. The amount of features that are baked into the invoices is a nice touch giving you a professional feel at a free to minimal price point. Cons The only thing I wish for is slightly more customization (custom colors to flow with branding) to e able to add to my invoices. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) I needed the ability to get more in depth options and Square offered that at the time. Review Source KM Kimberly M. owner Apparel & Fashion Used the software for: 2+ years ### "Honest review" January 24, 2026 5.0 my overall experience with Square invoices has been great. I wish I would get more customers who would like an invoice. Pros what I like most about square invoices is that square is very professional when it comes to my services and products and needing to invoice my customers. Cons What I like least about square invoices is that it’s not fully customizable as far as adding logo and other colors or customization. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) wix it’s not who I wanted to work with at all Review Source KL Kate L. Sales Machinery Used the software for: I used a free trial ### "Simple and Efficient Invoicing for Small Businesses" August 7, 2026 5.0 Overall, my experience with Square Invoices has been very positive. It's an easy-to-use platform that simplifies creating, sending, and managing invoices while making it convenient for customers to pay online. The integration with other Square services helps streamline business operations and saves time. Although processing fees and some premium feature limitations can be drawbacks, it's a reliable and efficient invoicing solution for small businesses and freelancers. Pros Square Invoices is easy to set up and makes creating, sending, and tracking invoices simple. The interface is user-friendly, payments are processed securely, and customers have multiple payment options. The integration with other Square tools helps streamline billing and keeps financial records organized. Cons Payment processing fees can become expensive for businesses with a high volume of invoices. Some advanced invoicing and reporting features require higher-tier plans, and occasional delays in payment notifications or customer support can be frustrating. Review Source JR Jack R. Accounting Specialist Accounting Used the software for: 2+ years ### "Great credit card payment option, but the fees are too high" March 9, 2026 5.0 Pros Square Invoices is really convenient. It's easy to use, and I like that I can store previous customer information and reuse it without having to re-enter everything. What I really like is that customers can pay by credit card when they prefer that option. Cons The only downside is the high processing fee. We either have to pass the cost on to the customer or absorb it ourselves. Other than that, I don't really have any complaints. Review Source JR Julie R. Owner Treat maker Food & Beverages Used the software for: I used a free trial ### "Invoices for my treat business" November 4, 2025 5.0 So far I like using Square invoices for my small business. My partner who manages the orders likes it too. Pros What I liked most about Square invoices is how payments can be taken with the invoice link. I can send an invoice for orders to the customer and if they can pay on the website thru the attached link. Cons There is a learning curve but overall I think it is good as far as being very professional with the invoices we create for our customers. Review Source AD Ashley D. Owner Law Practice Used the software for: 2+ years ### "Makes getting paid easy" February 8, 2026 4.0 Pros I like that because square has my bank account information, the money goes directly into my account. Also, most people are familiar with square and don’t mind making payments that way. Cons It takes a little more time to set up the invoice, and the invoices don’t look quite as nice as some of the other invoices I send. Review Source JH Jacob H. Welder Mining & Metals Used the software for: 1-2 years ### "Keeping organized " May 9, 2025 5.0 Overall I’m happy with square they have always been fair and helpful when I needed help Pros The fact that I already had been using square payments and being a newcomer I needed an efficient way to keep track of my income Cons I don’t have a downside really once I learned how to do everything that I needed to Review Source RK Rene K. CEO Food & Beverages Used the software for: 1-2 years ### "Square invoices the best ever" June 17, 2025 5.0 I have never found and easy to use software then this, this is the best invoicing software around. If you are not using this you loose a lot of time Pros The easiest to send an invoice and get paid fast, the system is very easy to use, unlike other software Cons Nothing, Nothing, Nothing is is negative about Square Invoices I never had abn issue or a problem with this great software Review Source SS Sadie S. Owner Food & Beverages Used the software for: 2+ years ### "Who knew I needed invoices " November 20, 2024 5.0 I’m not a business that typically invoices (we are a retail coffee shop), but invoices have allowed us to expand catering, pre-sale items we have in shop without the risk of someone not showing up after holding the items, and has been helpful in local promos. Pros Super easy to use. Able to input custom items/prices without adding new items to my square library. Cons I can’t think of anything that I would change Review Source GB Gwendellin B. Teacher Performing Arts Used the software for: 2+ years ### "I highly recommend Square Invoices" February 11, 2023 5.0 I used Square Invoices since 2015. I never had a privacy issue with this product. Square Invoices keeps my clients billing information secure and confidential. Pros Square Invoices is easy to set up and use. It only takes a few minutes to create a professional invoice for my clients. Cons Square Invoices meets all my business needs. I like everything about this product and highly recommend it even to other clients. Review Source ZAiN R. Web Designer Information Technology and Services Used the software for: I used a free trial ### "Get your work squared away" December 11, 2022 4.0 Makes invoice managements a breeze, as well as accepting payments. Pros Works well and there is no learning curve Cons Product pricing tiers are limited.No other integrations available Alternatives considered [ExpenseWire](https://www.capterra.com/p/85528/ExpenseWire/)[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Review Source VR Verified Reviewer AuPair Coordinator Used the software for: 2+ years ### "Amazing, easy and effecient" January 17, 2018 5.0 Pros Its easy, its quick and most of all, i can send invoices right from my phone. It's absolutely the best! Review Source Jolene A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use, Efficient, and Perfect for a small business" July 26, 2022 5.0 I've been using it for a while to send invoices to those I don't see in person and they find it really simple to use. It's important for me that my clients find it easy. Pros I love that I can use this on all devices and it is very simple for my clients to use as well Cons It was simple t integrate so I really don't have any cons Review Source Annie M. Founder/President/Massage Therapist Used the software for: Less than 6 months ### "Recurring payments could be smoother" February 8, 2018 5.0 I'm able to charge my clients for services at a cost less than other merchant services. Pros I do like the ease of check out at the terminal, however, it would be nice if there were a way to just charge a tip without a purchase--for the monthly autopay clients. It seems to be the best system I have used besides the invoice issue. Cons I have members who are on auto-pay. Square has an invoice system that the client has to click pay and save card to file. If the card is not saved they will have to click pay again when the invoice is sent next month. They also charge more for this type of payment. In today's world of technology there are much better ways to handle auto payments. Review Source KF Krystal F. Founder Retail Used the software for: 2+ years ### "Love Using Square" September 4, 2024 5.0 Pros I love how easy it is to use! The customer profiles are also great. Cons There isn't anything I dislike; lower fees would be nice. Review Source SS Serenity S. Owner Used the software for: 6-12 months ### "Amazing quality for cost" January 11, 2018 5.0 Easy affordable invoice creation, sending, tracking, and even payments. It's completely customizable and free to use the invoice section. Accepting payments through the program also has a very minimal charge compared to most. Pros This program allows me to make send and track custom invoices for my small business. I can upload my logo and pick a matching color scheme. The program saves my settings then allows me to create my invoice in seconds. Then send it to my customers and I can accept payment through the program for a very minimal fee compared to most sites. I also can use it completely free to keep track of all my invoices and payments. Cons Honestly there are no cons on this software. Normally price is the biggest issue but not here. I really have tired to find something bad here and cannot. Review Source MPM Michael P M. Leisure, Travel & Tourism Used the software for: 2+ years ### "We were looking for an app just like this" September 20, 2018 5.0 Pros We had used many invoice apps, and nothing did everything we needed until Square came out with their Invoice app. For starters, it is quick and easy to use, super fast to fill out an invoice. Once filled in, review and send in matter of seconds. You will be notified if the customer pays, if not, you can quickly send a reminder, and if they fail to pay by the due date, you will receive notification again. Keeps a running tab of total amount of invoices sent, what has been paid and what is still due. Super easy to customize with your own logo, and keep customer credit card on file for future purchases. It only takes a second to resend receipts and cancel invoices also. Highly recommended. Cons The only thing I can come up with, and I am being nit-picky here, is it would be nice to be able to swap out different logos for different projects. Not a HUGE issue though. Review Source EF Eric F. Owner Hospitality Used the software for: Less than 6 months ### "Great for merchandise or service transactions supported by other software." May 18, 2022 5.0 Over all it was good and customer service was great, it was just the wrong thing to use for a small hotel. Pros Was easy to set up and the customer support was very friendly and helpfull. Cons Customer friendliness was challenging and it could not support scheduling rooms. Reason for choosing Square Invoices Cost was low. 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