# Square Invoices Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Square Invoices the right Billing and Invoicing solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/255193/Square-Invoices/reviews

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Square Invoices

4.7 (118)

[View alternatives](https://www.capterra.com/p/255193/Square-Invoices/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 24th, 2026

# Reviews of Square Invoices

Ease of use

4.7

Customer Service

4.4

## Pros and Cons in Reviews

KM

Kimberly M

ownerApparel & Fashion, 2 - 10 employeesUsed the software for: More than 2 years.

“what I like most about square invoices is that square is very professional when it comes to my services and products and needing to invoice my customers.“

January 24, 2026

Alexa R

Pet SitterProfessional Training & Coaching, Self-employedUsed the software for: More than 2 years.

“I left because they nickel and dime you for every feature, it was $20 for this and then $50 for that which is frustrating as a small business owner especially when I only wanted one or two features“

March 9, 2026

Stephanie W

OwnerConsumer Services, Self-employedUsed the software for: 1-2 years.

“The invoices are highly customizable and I enjoyed the detailed graphs and financial reports.“

March 19, 2026

AD

Ashley D

OwnerLaw Practice, Self-employedUsed the software for: More than 2 years.

“It takes a little more time to set up the invoice, and the invoices don’t look quite as nice as some of the other invoices I send.“

February 8, 2026

AW

Abbey W

ownerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years.

“We can also send the invoice in whatever format the customers prefer (text, email, and print) and take multiple payment types. And the reporting makes it very easy to see what's coming up, overdue, or paid.“

November 26, 2024

RZ

Renata Z

naturopathic doctorAlternative Medicine, Self-employedUsed the software for: 6-12 months.

“It was cumbersome to have to go externally to process payments“

January 27, 2026

Maria K

Marketing studentRetail, 10,001+ employeesUsed the software for: 1-2 years.

“It helps me have an organized invoicing system with all the information on a single platform so as not to disperse the information across multiple platforms, resulting in errors or duplicate payments.“

April 9, 2025

AG

ALEXANDER G

Head PhotographerPhotography, 2 - 10 employeesUsed the software for: 1-2 years.

“When I truly think about the overall experience of using Square, the only thing that I didnt not like was the cost.“

November 23, 2025

## Showing most helpful reviews

Showing 1-25 of 118 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stephanie W.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Great for small businesses!"

March 19, 2026

5.0

Square invoices was a life saver and helped me get my business off the ground. I ended up moving to software more specific to my industry but would def use Square again in the future if needed.

Pros

Square invoices is easy to set up and use. It has seamless payment processing that allows customers to easily pay for services. The invoices are highly customizable and I enjoyed the detailed graphs and financial reports.

Cons

When customers got their invoice through email there was a prominent button to "pay now" by credit card. Because of this, most of my clients paid by credit card instead of my preferred option which was e-transfer.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

I needed something more specific and tailored to the job

Review Source

AM

Anna M.  
owner, designer, webdesigner  
Design  
Used the software for: 2+ years

### "Crucial tool for my small business "

August 27, 2025

5.0

Overall crucial solution for my business. I think that especially in tough economic times, you need to do everything possible to help customers pay, giving them as many options as possible. Also crucial for sending invoices with payment links to my foreign customers.

Pros

Square is fantastic for small businesses cost wise but also because of how easy it is to use it, also from your phone. Very intuitive and thanks to it I can offer so many more payment options! I use it mostly for my foreign customers and I never had any issues with it.

Cons

Sometimes I am not sure if I’ve done something correctly but that might just because it is not my main invoice software.

Alternatives considered

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)

Reason for choosing Square Invoices

Because it was offering me option without any payment terminal, especially that very soon after I started I could accept payments using my phone. Sumup, at the time, wanted me to buy payment terminal but my services are inline so I hardly ever see customers face to face.

Review Source

JC

James C.  
Owner of a small business.  
Construction  
Used the software for: Less than 6 months

### "Good idea, wrong direction for small business owners."

February 15, 2022

3.0

Overall, its a good program/app for small business owners, and mini entrepreneurs. BUT there are too many hiccups from the start, and once you have your account setup and integrated into your business, you want everything to go smoothly, you dont want to lose hours, even days trying to submit all the required documents square asks for before taking any holds off your account,etc....

Pros

What I liked most about the software was, the ease of the point of sale oh, it makes it very convenient and easy for small business owners to complete sales or transactions, and the square banking is a great option to use.

Cons

From the very beginning when I made my first point-of-sale transaction I had five small transactions the first day and immediately all my deposits and transfer were put on hold do you ask for invoicing in business information and documentation, all of that should have been done at the very beginning with a person opens the account oh, it's just a big hassle once you got it up and integrated into your business and then you start making transactions and the whole thing is put on hold.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Because i thought square had more features and would operate more smoothly.

Review Source

KM

Kimberly M.  
owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Honest review"

January 24, 2026

5.0

my overall experience with Square invoices has been great. I wish I would get more customers who would like an invoice.

Pros

what I like most about square invoices is that square is very professional when it comes to my services and products and needing to invoice my customers.

Cons

What I like least about square invoices is that it’s not fully customizable as far as adding logo and other colors or customization.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

wix it’s not who I wanted to work with at all

Review Source

Cortney K.  
Owner  
Retail  
Used the software for: 2+ years

### "Everything I need at my fingertips"

July 3, 2025

5.0

Square Invoices helps me keep my retail and wholesale businesses running seamlessly side by side and saves me a ton of time.

Pros

I love the simplicity of having everything for my business in one place. Being able to quickly pull up previous invoices and duplicate the info for the next order is great.

Cons

The only change I'd make is in adding items to the invoice from our item library. It would be great to be able to select multiple items at a time, especially when it is multiple variations of the same item.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Square Invoices

I like having everything in one place with my POS, marketing, etc.

Review Source

Alexa R.  
Pet Sitter  
Professional Training & Coaching  
Used the software for: 2+ years

### "Works great"

March 9, 2026

4.0

Great software that I used for almost 10 years, sad to leave but I was tired of paying 5% plus being charged a monthly fee

Pros

I like that it's user friendly and fast, sends payment reminders I also like that I can send an estimate first

Cons

I left because they nickel and dime you for every feature, it was $20 for this and then $50 for that which is frustrating as a small business owner especially when I only wanted one or two features

Review Source

NW

Nicole W.  
Technical Support Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Square Invoices - Ease Of Use"

February 6, 2026

5.0

Pros

Square Invoices delivers excellent value for money with straightforward pricing and powerful features that are easy to use from day one. The platform has a minimal learning curve, making invoicing quick and stress free, even for new users. Payments are fast, flexible, and reliable, helping businesses get paid on time. Customer support is responsive and helpful when questions arise, and refunds can be processed smoothly with just a few clicks. While occasional bugs may occur, updates are frequent and issues are typically resolved quickly, making Square a dependable choice for everyday invoicing and payments.

Cons

Advanced customization options are somewhat limited, but for most small businesses, the available features are more than sufficient.

Review Source

AW

Andrew W.  
Head Trainer and Marketing  
Sports  
Used the software for: 6-12 months

### "Brings professionalism! "

February 20, 2026

5.0

My overall experience with Square Invoices has elevated my business tremendously! The convenience and professionalism it brings has increased profits on the front end!

Pros

Square Invoices provides my customers and I the ability to transact smooth business and also provides validity to all transactions!

Cons

The least about square invoices would honestly be the attachment prices. I love the system but the touchscreen pad could be a tad cheaper to the small businesses like myself.

Review Source

JR

Jack R.  
Accounting Specialist  
Accounting  
Used the software for: 2+ years

### "Great credit card payment option, but the fees are too high"

March 9, 2026

5.0

Pros

Square Invoices is really convenient. It's easy to use, and I like that I can store previous customer information and reuse it without having to re-enter everything. What I really like is that customers can pay by credit card when they prefer that option.

Cons

The only downside is the high processing fee. We either have to pass the cost on to the customer or absorb it ourselves. Other than that, I don't really have any complaints.

Review Source

AD

Ashley D.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Makes getting paid easy"

February 8, 2026

4.0

Pros

I like that because square has my bank account information, the money goes directly into my account. Also, most people are familiar with square and don’t mind making payments that way.

Cons

It takes a little more time to set up the invoice, and the invoices don’t look quite as nice as some of the other invoices I send.

Review Source

KT

Kunal T.  
Owner  
Legal Services  
Used the software for: 1-2 years

### "Best and Cheapest Invoice Generator"

July 16, 2022

5.0

Very good. Really happy, I can set recurring invoices, customise my invoices and do much much more.

Pros

Square invoices is incredibly easy to use and is inexpensive. I only pay 2.9% per transaction as against other companies where I used to pay 3.6% per transaction. Also I can collect via any medium and any credit/debit card and also generate custom payment links for specific items.

Cons

You can only collect payment in your home country. For e.g. I am not able to collect payments in Australian Dollars if I am based in Canada (thus I can collect payments only in my local currency, which is Canadian Dollars).

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Pinch](https://www.capterra.com/p/229484/Pinch/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Invoices

Cost and ease of use. Had the same features as any other product and mobile application as well.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Stripe fee was too high at 3.6% for each transaction as compared to 2.9% by Square invoices for each transaction.

Review Source

JR

Julie R.  
Owner Treat maker  
Food & Beverages  
Used the software for: I used a free trial

### "Invoices for my treat business"

November 4, 2025

5.0

So far I like using Square invoices for my small business. My partner who manages the orders likes it too.

Pros

What I liked most about Square invoices is how payments can be taken with the invoice link. I can send an invoice for orders to the customer and if they can pay on the website thru the attached link.

Cons

There is a learning curve but overall I think it is good as far as being very professional with the invoices we create for our customers.

Review Source

MC

Mark C.  
Director  
Building Materials  
Used the software for: 2+ years

### "Great App with lots of features "

April 10, 2025

5.0

All good been unsing them for around 3 years with no issues

Pros

Ability to create quick invoices through the app

Cons

I dont like the plus subscription where you have to pay more for extra features

Review Source

JT

John T.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Easy and Reliable"

November 19, 2024

5.0

Pros

The product has improved even more recently. It’s very organized and ties in to Square Pos perfectly. You're able to save drafts.

Cons

Would like to have more options to use for restaurant caterings.

Review Source

PW

Paul W.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Billing Made Easier "

December 15, 2024

5.0

Makes things very simple and easy to use. Minimal training needed.

Pros

Easy integrated with point of sale and training.

Cons

Pretty trouble free and I don't have anything negative to say about it.

Review Source

GB

Gwendellin B.  
Teacher  
Performing Arts  
Used the software for: 2+ years

### "I highly recommend Square Invoices"

February 11, 2023

5.0

I used Square Invoices since 2015. I never had a privacy issue with this product. Square Invoices keeps my clients billing information secure and confidential.

Pros

Square Invoices is easy to set up and use. It only takes a few minutes to create a professional invoice for my clients.

Cons

Square Invoices meets all my business needs. I like everything about this product and highly recommend it even to other clients.

Review Source

VR

Verified Reviewer  
Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Square Invoices"

December 11, 2022

5.0

Pros

I love how easy it is to create and send an invoice to my customer for my services.

Cons

I don't have really any cons about the software about the invoices I enjoy te proceess.

Review Source

VR

Verified Reviewer  
Release Manager and Product Owner, Lexmark Cloud Platform  
Food & Beverages  
Used the software for: 2+ years

### "Square invoices"

August 10, 2018

5.0

I am using the invoices to manage deliveries and payments for baked goods

Pros

Invoices are easy to create, copy and update.

Cons

I cannot edit an invoice after it’s been marked paid. This is really a problem if it’s been marked paid in error. It’s also impossible to mark a partial payment in an invoice. I have a customer that makes partial payments and that’s forcing me to keep the invoice in an overdue state until it has been paid in full.

Review Source

VR

Verified Reviewer  
Business Consultant  
  
Used the software for: 6-12 months

### "LOVE this software!"

March 26, 2018

5.0

Pros

With the type of invoicing we do as a social media marketing firm, Square supports our needs. It is quickly, easy to use and keeps us highly organized and looking professional

Cons

I would like to have more options for invoice designs. I found them to be a bit limited - but definitely not a "con" that would stop me from using this software.

Review Source

VR

Verified Reviewer  
Training Consultant  
  
Used the software for: 2+ years

### "Square is an excellent payment processor for all of my clients."

March 15, 2018

5.0

Great service, support, decent mobile apps and a robust tool to manage transactions for small-mid size businesses.

Pros

I really like how easy it is to setup recurring or one time invoices. Some of my clients pay via credit, others don't and Square makes it easy to mark any invoice paid even if it wasn't thru them.

Review Source

EW

Erin W.  
Owner  
  
Used the software for: 2+ years

### "Easy way to get paid by your customers!"

February 7, 2018

5.0

Pros

I set Square up using my mobile phone on public transport. They make it very easy to get started. I like how once everything with my bank was arranged I could tailor the invoices look and content to suit my needs. As an individual entrepreneur it suits my needs perfectly for ad hoc payments from my vacation rental guests.

Cons

I wish I was able to manually key in CC numbers without needing to have a CVC or a postal code. As far as I can tell if I have the customer's CC number there's no way I can send the invoice as a kind of receipt and have it already marked as "paid". Perhaps it's just a weird edge case though that I do that sometimes...

Review Source

SF

Scott F.  
Owner/Operator  
Information Technology and Services  
Used the software for: 1-2 years

### "Fantastically easy to use but a bit expensive."

November 8, 2017

5.0

Faster and easier payments from customers.

Pros

I love how easy it is to create an invoice in my web browser OR in my smartphone app. I also love the fact that customer/vendors can now opt to save client payment information securely on their systems to make payments faster and easier. I definitely get paid faster, on average, by using Square Invoices.

Cons

Payments made using their Invoices system are exempt from the instant deposit feature, according to their user terms. So if a client pays their bill by way of an invoice, I can't use the instant deposit feature - I have to wait until the next deposit cycle. I would also really like some better and further customization on invoice creation.

Review Source

VR

Verified Reviewer  
Director Of Operations  
Food & Beverages  
Used the software for: 1-2 years

### "easy way to send invoices"

January 9, 2018

5.0

Pros

If you already use Square then this is the best way to invoice customers. Super easy to add items to an invoice or create a custom item

Cons

You must already be using the Square system and have to use all the functionality of the system, too expensive for only invoices.

Review Source

RM

Rick M.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great Product! Makes my life much easier."

July 25, 2016

5.0

The program is thorough and very easy to use, and it keeps track of the outstanding invoices that I have.

Pros

It's ease of use.

Cons

The customer list duplicates customer names, and you have to go in and delete duplicates every so often.

Review Source

Ashley M.  
CRM Administrator  
Events Services  
Used the software for: Less than 6 months

### "Great way to keep track of Invoices"

October 9, 2017

5.0

Was able to keep track of my invoices with ease, just the cost was more than what I get with my package with Wix.

Pros

With this tool, you can keep track of what you have earned vs what you are waiting to get paid for/outstanding invoices. Helps you keep track of how much you are bringing up by different time frames.

Review Source

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